Front Desk Representative Job Description
Front desk representative
provides documentation), Microsoft Excel (run reports, calculate availability metrics), and Microsoft Outlook (emails and calendar).
Front Desk Representative Duties & Responsibilities
To write an effective front desk representative job description, begin by listing detailed duties, responsibilities and expectations. We have included front desk representative job description templates that you can modify and use.
Sample responsibilities for this position include:
General clerical work and operation of associated equipment, which is not limited to include filing, sorting, routing, scanning, copying, laminating, creating documents and forms using Microsoft Office programs, such as MS Word and Excel
Work with Microsoft Office Suite and other software to manage workflow and create marketing
General clerical work and operation of associated equipment to include but not be limited to filing, sorting, routing, scanning, faxing, copying, laminating, creating word processing documents, Excel spreadsheets
General clerical work and operation of associated equipment to include but not be limited to filing, sorting, routing, scanning, faxing, copying, laminating, creating word processing documents, Excel spreadsheets, PowerPoint and Publisher
Answers telephone and greets patients, physicians and other staff in a prompt, courteous fashion
Contacts appropriate technologist or supervisor when orders are received
Performs basic equipment maintenance such as printer toner or ribbon changes, fax cartridge changing
One year of medical office experience desirable
Must be able to type and perform order entry on HIS System, retrieve information
Must possess general clerical skills, good communication and organizational skills
Front Desk Representative Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Front Desk Representative
List any licenses or certifications required by the position: BLS
Education for Front Desk Representative
Typically a job would require a certain level of education.
Employers hiring for the front desk representative job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Technical, General Education, Field Education, Hospitality, Graduate, Medical, Human Resources, Business, Surgery, Counseling
Skills for Front Desk Representative
Desired skills for front desk representative include:
Microsoft Office
Medical Terminology
Excel
Accommodations room capacities and amenities
Access and Power Point and Microsoft Project
Hotel occupancy status
Industry through continuing education and training
Special events
Patient billing and Medical terminology
Desired experience for front desk representative includes:
Collects co-pays
Assisting with answering phones, taking messages and scheduling appointments
Verifies and enters patient demographics with general office duties
Welcome guests and direct them appropriately
Become knowledgeable about the processes associated with clubs and student organizations on campus and assist students with questions
Stay up to date on events in our office
Front Desk Representative Examples
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Front Desk Representative Job Description
Job Description Example
Our growing company is hiring for a front desk representative. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for front desk representative
- Collect the mail from the mailroom each day and distribute
- Assist with event setups when extra support is needed
- Scanning, copying, sorting, and delivering documents, including possibly to our offices at the Prospect Site (mileage will be reimbursed)
- Print staff calendars for the week and put outside of their office doors
- Convert hand written notes from meetings to electronic documents
- Research information requested in Banner
- Setup meetings with/for Student Life staff, including calendar invites, room reservations, ordering food, and processing official function forms
- Assist with creating surveys and assessments and compiling data
- Regularly check inventory for office supplies and submit requests for orders as supplies are needed
- Keep office area and kitchen neat, organized, and clean
Qualifications for front desk representative
- Processing Wolf Card and other academic badge printing, Fitness Center memberships, locker rentals, bus passes
- Handling cash register transactions and keeping all financial paperwork organized
- Answer basic questions from students, faculty, and staff regarding policies and procedures
- Attend all training sessions and contact meetings, as arranged with the Coordinator
- Provide oversight of the Veterans Center while on duty to promote use of and care for the facility
- Be available for facility needs and set up needs in the Center
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Front Desk Representative Job Description
Job Description Example
Our company is looking to fill the role of front desk representative. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for front desk representative
- Respond in a timely manner to marketing requests and inquiries about our programs and services
- Perform other administrative duties and working on other projects as assigned
- Getting the mail
- Replenishing supplies
- Other duties that arise
- Greet and assist students at front counter in person, by phone or by email
- Check-in patients and collect deductibles/co-insurance
- Deposits insurance and patient checks
- Prepares charts for the next day’s cases
- Demonstrates an ability to be flexible, organized, and function under stressful situation
Qualifications for front desk representative
- Be able to lift 25 pounds on a regular basis as part of ongoing office tasks and cleanup
- Attend all Student Life Office trainings and retreats and be a positive member of the Student Life team
- Organized with good time management skills and ability to complete tasks on time
- Ability to lift a case of copy paper
- Some experience with Publisher and PowerPoint preferred
- Interacts professionally with patient/family and provides explanation and verbal reassurance as necessary
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Front Desk Representative Job Description
Job Description Example
Our company is growing rapidly and is looking for a front desk representative. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for front desk representative
- Establish, organize and maintain recordkeeping and filing systems
- Scheduling appointments for all staff
- Escorting visitors to campus destinations to ensure proficient student services
- Retrieve telephone messages
- General archive scanning
- Manage Outlook emails
- Update department information using Microsoft Word, Publisher, and PowerPoint as needed
- Friendly, responsible, reliable, and dependable
- Motivated self-starter, adaptable, and a team-player
- Greet & assist students at the front counter in person, phone, or email using Microsoft Outlook
Qualifications for front desk representative
- Some experience with Publisher and PowerPoint
- Previous healthcare customer service experience is required
- Answer, route, and/or scribe messages of telephone calls
- Escort students and guests, as needed
- Organized with good time management skills to complete tasks on time
- Will be introduced to college procedures and adhere them
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Front Desk Representative Job Description
Job Description Example
Our company is looking for a front desk representative. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for front desk representative
- Maintain and process student information
- Monitor adequate supply of office handouts for students, Faculty, and Instructors
- Inventory and maintain Instructional supplies
- Assist students at reception counter in person and by phone
- Scribe and route telephone messages and email correspondence
- Manage inventory and office supplies
- Review of documents for accuracy, quality and compliance with established procedures
- May run errands to and from other offices
- Assigned to serve as the front desk representative for the Student Life Office, Game Room, Student Organization Center, and Events and Conference Services
- Greet and assist students/visitors in person, by phone and email
Qualifications for front desk representative
- Some experience with PowerPoint and Publisher
- Previous office support experience a plus
- Take and route telephone messages
- Provide assistance with department’s events
- Manage inventory, maintain adequate supply of office handouts
- Complete daily task list which could include general and light cleaning of all Student Center spaces
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Front Desk Representative Job Description
Job Description Example
Our innovative and growing company is hiring for a front desk representative. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for front desk representative
- Sale and production of student IDs/Wolf Cards
- Cash handling and selling of Student Life products – AMC Movie Tickets, Bus Passes, Wolf Cards
- Monitor and report inappropriate participant behavior in all Student Center spaces
- Put up/take down event signs
- Help with room set ups (tables, chairs, linens, decorations)
- Maintain consistent and accurate communication between all student organizations and the Office of Student Life
- Collaborate with the Student Involvement Coordinator to update and maintain the Student Organization Handbook and Addendums
- Maintain and monitor the Student Organization Suite in the Longs Peak Student Center
- Serve as the contact for the creation of new organizations on campus
- Act as a liaison between potential organization members and current members, officers, and advisors
Qualifications for front desk representative
- Knowledge of Galaxy and or Lightspeed a plus
- Cashiering experience a plus
- Night Audit experience a plus
- Experience working in an international student/scholar or other higher education office preferred
- Ability to deal with frequent interruptions by phone and office visitors
- Foster communication between organizations and their members