Front Desk Assistant Job Description
Front Desk Assistant Duties & Responsibilities
To write an effective front desk assistant job description, begin by listing detailed duties, responsibilities and expectations. We have included front desk assistant job description templates that you can modify and use.
Sample responsibilities for this position include:
Front Desk Assistant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Front Desk Assistant
List any licenses or certifications required by the position: CPR, BLS, MA, CMA, AHA, NCMA, CCMA, GOLD, NCRMA, RMA
Education for Front Desk Assistant
Typically a job would require a certain level of education.
Employers hiring for the front desk assistant job most commonly would prefer for their future employee to have a relevant degree such as University and Bachelor's Degree in Business/Administration, Hospitality, Hotel and Restaurant Management, Education, Management, Hotel Management, Computer, Art History, Associates, Graduate
Skills for Front Desk Assistant
Desired skills for front desk assistant include:
Desired experience for front desk assistant includes:
Front Desk Assistant Examples
Front Desk Assistant Job Description
- Commitment to diversity, inclusion and equity
- Managing an extremely active calendar of appointments
- Arranging complex and detailed travel plans, itineraries, and agendas
- Compiling documents for travel-related meetings
- Supports all travel needs (domestic & international) by booking, supporting and changing travel schedules as necessary (visas included)
- Answer multi-line switchboard and direct calls to appropriate individuals
- Answering phones, meeting and greeting visitors, assisting clients, conference room set up
- Take responsibility for maintaining office premises safely and soundly
- Arrange or carry out repairs as necessary
- Liaise with property agents/landlord regarding overall maintenance of the building
- 2+ years previous receptionist experience
- 2+ years related administrative support experience with knowledge of standard office procedures
- Ability to follow policy and procedures while promoting a continuous improvement approach
- Fully developed organizational and time management skills with the ability to be flexible
- Must be proficient in Microsoft Windows and Microsoft Office
- Must have excellent oral communication skills in English
Front Desk Assistant Job Description
- Comply with local health and safety regulations
- Help to plan and execute office moves/refurbishment
- Ensure all new staff members’ work stations are set up appropriately
- Work with HR and the HelpDesk to ensure new hire email and Infusion accounts are properly configured
- Order business cards for new employees
- Maintain adequate stock of office supplies, including office stationery and corporate material
- Train staff in use of office equipment when necessary
- Handle set up of computer/laptop and projector for presentations
- Maintain on and off-side storage and archiving of hard files in line with policies
- Keep abreast of advances in office services and make recommendations for upgrades
- 0-2 years experience in related field or area
- Ability to prepare presentations including charts, graphics and tables, speaker notes and handouts
- College degree preferably specializing in hotel management or equivalent experience
- One or two years of previous Front Desk Supervisory or Managerial experience
- Written and oral proficiency in the English language
- Cover the reception desk as needed
Front Desk Assistant Job Description
- Carry out janitorial duties as needed
- Assist executives with expense reports as requested
- Assist office management and staff with administrative or financial responsibilities, such as client contracts and invoicing, billing worksheets, and financial reporting
- Maintain efficient post room services for incoming, outgoing and internal mail
- Assist in planning office-wide events, such as employee welfare activities
- Plan office-wide events, such as employee welfare activities
- Provides support to account staff for financial components of new business proposals
- Maintain project codes, oversee client billing and invoicing by liaising between account staff and corporate finance
- Verify that all employees are entering time sheets
- Compile and analyze utilization reports
- Ensures all visitors to the facility are screened and approved
- Orders and organizes all Office Supplies
- Candidates must have excellent communication skills both written and verbal
- Candidates must have a upbeat and friendly personality to welcome clients
- Three or more years of dental or medical office experience, specifically front desk management and patient scheduling
- Take calls from homeowners and vendors and handle the matter or refer to the appropriate staff member
Front Desk Assistant Job Description
- Answering the telephone, transferring calls, and taking messages in a courteous manner
- Receiving and conveying all information to the appropriate staff member in a timely manner
- Assist with receiving deposits, student reimbursements, student copy policy and procedures, cubicle key sign-out
- Sorting and distributing student organization and staff mail and logging incoming packages
- Working with staff on projects to meet the needs of students and their organization
- Assisting Fraternity & Sorority Affairs with Chapter event wristbands and post event lists
- Responsible for the cleanliness of both offices
- The ability to meet deadlines and retain a calm and personable demeanor while handling a busy reception area with constant interruptions is essential
- Effective problem-solving skills and initiative
- Willing to go above and beyond without being asked
- Minimum of one (1) years’ experience in a general office environment demonstrating flexibility and familiarity with common office machinery including but not limited to copiers, fax machines, and phone systems required
- Minimum of two (2) years’ experience as a business office receptionist strongly preferred
- Consistent use and maintenance of information in Connect
- Association holds a small number of social events for Members and their guests and staff may be required from time to time to assist with set up, and other event preparations and/or to work the event as assigned
- Open, review, separate, date-stamp and distribute mail received
- Process any Federal Express or courier packages for Community Management staff
Front Desk Assistant Job Description
- Answer the telephone, respond to inquiries as appropriate and direct calls to appropriate parties and/or take accurate messages
- Follow and adhere to client’s policies and procedures for visitor management
- Post conference room schedules daily
- Sort and distribute incoming USPS mail
- Maintain visitors log and visitor badges
- Provide temporary badges for guests and employees
- Maintain accurate employee phone roster
- Report any issues within the facilities to Facilities Manager for corrective action
- Order office supplies and other required items to maintain office operations
- Ability to work in a flexible environment in order to meet the needs of the client
- Must be extremely professional, have excellent written and verbal communications skills
- Assist in mass email and newsletter communications
- Assist with light general maintenance and set up may be required occasionally
- General filing, copying and other administrative duties as may be required
- Complete company training as assigned, attend all mandatory company functions, complete time card as per policy and adhere to FirstService Standards of Operation
- At least 6 years of front desk experience