Equipment Support Job Description

Equipment Support Job Description

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Equipment support provides support with equipment, including electronics devices (SPOT, InReach, Sat phone) and fleet vehicles (trucks, ATVs, trailers).

Equipment Support Duties & Responsibilities

To write an effective equipment support job description, begin by listing detailed duties, responsibilities and expectations. We have included equipment support job description templates that you can modify and use.

Sample responsibilities for this position include:

Executes the design of tooling using sound engineering principles and adhering to business standards, practices, procedures to meet product requirements
Develops anticipation of issues and suggests abatements
Follow testing and validation of designed solutions
Document technical data generated by the assigned project/task consistently with engineering policies and procedures
Provide technical leadership and coordinates personnel supporting assigned project
Utilize expertise to mentor and train collaborates
Assist a high volume of customers with over-the-phone diagnostics and troubleshooting
Utilize resources (parts breakdowns, schematics, wiring diagrams, manufacturer contacts) to diagnose equipment issues
Thoroughly log/document call information including caller info, issue reported and resolution
Provide assistance for FAM management and oversight of the Battlefield Airman Management System (BAMS), through which individual TACP/ASOC personnel are equipped for operations

Equipment Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Equipment Support

List any licenses or certifications required by the position: COR, ASE, CBET, MINCOM, II, IAT, CPR

Education for Equipment Support

Typically a job would require a certain level of education.

Employers hiring for the equipment support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Biomedical Engineering Technology, Information Technology, Technical, Technology, Department of Education, Medical, Electronic Technology, Electronics Technology, Associates

Skills for Equipment Support

Desired skills for equipment support include:

Arc flash hazards
Bearing
Common industrial support equipment
Computer based applications and tools
Electrical-mechanical devices
Electronics
Field level EHS requirements
Mechanical aptitude with process equipment
Motor
Motors

Desired experience for equipment support includes:

Knowledge of commercial CAD software (preffered Siemens NX, Teamcenter)
BS/MS degree in Mechanical Engineering with focus design, manufacture, and test
Demonstrated experience with N(x) or similar 3D modeling programs such as Pro E or CATIA
Team Center - drawing release process experience
Experience presenting designs to both internal and external customers during design reviews
Secret Experience Required

Equipment Support Examples

1

Equipment Support Job Description

Job Description Example
Our company is looking to fill the role of equipment support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for equipment support
  • Assist the FAM with UTC Manpower & Equipment Force Packaging (MEFPAK) responsibilities and management of Manpower Force Requirements (MANFORs),Mission Capable (MISCAPs), and Logistic Detail (LOGDET) reviews
  • Review and coordinate monthly SORTS, DRRS and METs reports and presented by the units and brief possible solutions to senior leadership during monthly briefings
  • Review, coordinate and prepare UTC DOC Statement, and initiate annual reviews
  • Review TACP Air Force UTC summaries, ensure accuracy, and initiate changes/corrections
  • Maintains complex support equipment and systems by removing, replacing, repairing or upgrading components
  • Troubleshoots problems to isolate faulty components
  • Conducts complex functional tests by operating equipment and using appropriate test equipment
  • Performs a variety of inspections as required by equipment maintenance documents
  • Documents maintenance and inspection actions as required
  • Creates and maintains maintenance, calibration and inventory tracking systems
Qualifications for equipment support
  • 3+ years Support Equipment Planning experience
  • Thirty-six (36) months in of the maintenance trades or the equivalent
  • 5+ years’ experience in technical services, plus advanced mechanical, hydraulic and electrical skills
  • Must demonstrate the ability to troubleshoot problems and determine the proper steps to address issues
  • Must have the ability to keep detailed logs while speaking with clients and analyzing issues
  • Ability to make few mistakes while working under minimum Supervision
2

Equipment Support Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of equipment support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for equipment support
  • Keeping a log of demonstration equipment location (exits and entrance) to the office
  • Conducting monthly inventory counting on the 3rd Friday of every month
  • Report any damage or loss of demonstration equipment to OLA PR Management within 24 hours of loss damage
  • Maintain Showroom in neat conditions, with all accessories stored in the appropriate locations, clean equipment, and correct placement within the showroom
  • Review all components of demonstration and or loaner equipment before delivery, and make sure they are in good working condition
  • Report to OLA PR management and service departments of any malfunction, deterioration, and or change in aesthetics of the equipment
  • Load all components of demonstration and or loaner equipment for delivery into the company vehicle
  • Once installed, test equipment to ensure it is working properly
  • Retrieve all components of demonstration loaner equipment from the customer s site when requested
  • Test all components to make sure customer is returning all items in good working condition
Qualifications for equipment support
  • Ability to learn from mistakes
  • Excellent mechanical and analytical skills
  • A good working knowledge of computers
  • An ability to stay focused and calm when dealing with multiple tasks
  • Flexibility and willingness to work overtime and any shift
  • Strong interpersonal skills and positive working relations with co-workers
3

Equipment Support Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of equipment support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for equipment support
  • If applicable, clean and return necessary demonstration components to the showroom and any loaners to the storage area
  • Maintain company vehicle in neat and good working condition
  • Perform frequent check ups to the vehicle to ensure optimum functionality (according to the owner s manual specifications)
  • Report to OLA PR management of any damage to the vehicle
  • Park the vehicle only in authorized and protected areas
  • Coordinate deliveries with the office administrator customer service representative to ensure availability of access and personnel to receive finished goods at the customer s premises
  • Obtain documentation from OLA PR customer service representative to deliver finished goods and load finished goods into the company vehicle in a safe manner, avoiding any undesired misplacement and or damage of such goods before and during transportation
  • Deliver goods to customers on time, in good conditions, and in a professional manner
  • Obtain signature on proof of delivery from the customers and provide such documents to office administrative assistant CSR at OLA PR for proper archiving
  • Collaborate with the administrative assistant CSR to develop a delivery route per zone to ensure a cost effective way to deliver products to customers
Qualifications for equipment support
  • High School diploma or equivalent preferred and three (3) years of job related experience required
  • Technicians must have sufficient ALSE experience to manage an ALSE program
  • Knowledge of applicable technical orders, related publications and safety regulations is required
  • Position may require the ability to pass and maintain a Security Clearance and may be required to be licensed by Federal Aviation Administration
  • Typically requires education/formal training equivalent to the completion of a two-year trade school or certification program in a related discipline and years of experience as a GSE mechanic
  • Must demonstrate a general understanding of GSE equipment, practices and concepts general knowledge of hand tools and troubleshooting equipment, and ability to read moderately complex specifications, blueprints, drawings, schematics, and manuals
4

Equipment Support Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of equipment support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for equipment support
  • Implementation of Compliance requirements, specifications, verification and configuration requirements for all GSE
  • Requirements definition and other interactions with design teams and project staff
  • Planning and implementation of performance demonstrations and trials
  • Liaison with design teams and customer representatives
  • Ground Support and Test Equipment detail, Packaging, Handling, HAZMAT identification, Parts/Spares detailing
  • Maintenance reports and repair costs calculation
  • Perform oversight on SUIPT / SSRT / SECCB & Engr
  • Troubleshooting Technical Field Issues & Questions
  • Support investigations (EI / DR / DIVE) into SE anomalies discover during field use
  • Support of all engine hardware and SE design changes and requirements
Qualifications for equipment support
  • Must possess a 2 year Technical degree OR certificate in a related discipline OR Military training as a Mechanic
  • Minimum 4 year's experience in Mechanics and/ or basic automotive equipment
  • Must have both gasoline and diesel reciprocating engine experience
  • A working knowledge of hydraulic jacks and pumps
  • Must possess knowledge of tools and equipment to accomplish basic servicing and maintenance on Flight Test Ground Support Equipment
  • Must be able to obtain and maintain a minimum of a secret clearance
5

Equipment Support Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of equipment support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for equipment support
  • Ensure reliable customer service that will result in territories being accurately serviced
  • Call territories for general quality checks
  • Conduct territory inquiries on missing equipment
  • Work with other support and production areas to minimize errors in tracking and shipping of equipment
  • Stay current on updates to Lifetouch programs and equipment
  • Preferred knowledge of Lifetouch equipment such as LDx and X1 equipment, Cables, Sport systems, and Lighting equipment other miscellaneous equipment supported by Equipment and Systems Support
  • Manages, monitors, approves, or denies UPG distribution account customers warranty or concessionary expenses as a percentage of equipment sales while developing programs to continually reduce these expenses
  • Mastering technical details of existing and new packaging equipment product lines
  • Working directly with engineering and field support teams
  • Providing methodical troubleshooting support through phone and email
Qualifications for equipment support
  • Experience with portable, aircraft air-conditioning units
  • Experience trouble shooting vehicle electrical systems
  • Experience with powered and non-powered aircraft ground support equipment is preferred
  • Ability to provide own tools to perform maintenance on aircraft ground support equipment
  • BS/MS STEM degree with particular focus in Electrical Engineering or Computer Engineering
  • Demonstrated FAT or ATE experience

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