Equipment Service Technician Job Description

Equipment Service Technician Job Description

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Equipment service technician provides technical expertise to develop, maintain, test, trouble shoot and repair a wide range of mechanical, electrical, pneumatic and hydraulic equipment and devices.

Equipment Service Technician Duties & Responsibilities

To write an effective equipment service technician job description, begin by listing detailed duties, responsibilities and expectations. We have included equipment service technician job description templates that you can modify and use.

Sample responsibilities for this position include:

Complies with all OSHA regulations as outlined in the OSHA manual and training
Completes all work orders in a timely manner
Submits all job related paperwork within the required timeframes
Track orders throughout the production and delivery process
Will work out solutions in the best interest of the customer
Finally, all service technicians are expected to help the branch grow its business
Adjusting, aligning, assembling, calibrating, inspecting, lubrication and testing of commercial food prep equipment, electrical/mechanical and electronics troubleshooting
Greets and assists customers upon arrival
Maintains daily contact with mechanic
Understands the customer’s processes sufficiently to recommend the most appropriate solutions to meet their needs

Equipment Service Technician Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Equipment Service Technician

List any licenses or certifications required by the position: AALAS, ASE, EPA, HVAC, MCSE, CLES, HSE, DOT

Education for Equipment Service Technician

Typically a job would require a certain level of education.

Employers hiring for the equipment service technician job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Technical, Associates, Education, Electronics, Computer, Military, Biomedical Engineering, Healthcare, Industrial, Manufacturing

Skills for Equipment Service Technician

Desired skills for equipment service technician include:

Repair tools and can demonstrate the use of repair tools in their proper application
Basic PLC operation
MS Office and inventory programs
Pneumatic and hydraulic controls
Fabrication
Welding
Mechanical hydraulic and electrical machinery
Electrical systems
How they work and how they are maintained
Electrical and mechanical systems

Desired experience for equipment service technician includes:

Process safety roles and responsibilities across the organization are clearly defined and include an expectation to raise, and authority to respond to process safety concerns
Experience with small engines, diesel and hydraulics preferred
Twenty four months experience in trouble shooting, repair, and maintenance of gas and diesel engines
Must be willing to work in all weather conditions
Records transaction information on mobile device to provide to appropriate office at close of work order, ensure discrepancies are communicated and resolves as needed, and returns warranty parts to receive credit bills customers as appropriate for parts used
Must be willing to take assigned weekend call periods

Equipment Service Technician Examples

1

Equipment Service Technician Job Description

Job Description Example
Our company is growing rapidly and is looking for an equipment service technician. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for equipment service technician
  • Complete assigned paperwork as instructed
  • Oversees the maintenance of quality standards through visual and mechanical inspection methods
  • Promotes a safe work environment by ensuring the group and self follow established safety procedures
  • Oversees the handling and disposing of hazardous wastes, such as toner, oil, antifreeze, transmission fluid, auto parts cleaner, and similar material
  • Successfully complete factory authorized training
  • Demonstrate working knowledge of Sculi and Crane Management software
  • Prepare for jobs by checking parts and drawings for accuracy and completeness
  • Complete jobs independently with little assistance from others
  • Properly fill out working reports, hour’s reports, timesheets, hour’s overviews and expense reports
  • Assist customers with troubleshooting and part related questions when needed
Qualifications for equipment service technician
  • EPA Universal
  • Twelve months experience in trouble shooting, repair, and maintenance of gas and diesel engines
  • Minimum of 5 years' experience working on the electrical, hydraulic, pneumatic and mechanical systems of aggregate and/or mining equipment
  • Must have a valid driver's license be able to obtain a valid passport for extensive overseas travel
  • Experience in reading and understanding schematics and engineering drawings
  • Willingness to make decisions with purpose and a strong sense of urgency to resolve equipment failures promptly
2

Equipment Service Technician Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of equipment service technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for equipment service technician
  • Must be able to perform steel welding and equipment fabrication
  • Maintains a minimum set of tools required for job performance
  • Cares and maintains company tools, machines and equipment
  • Maintains a positive attitude and role model for the other employees to follow
  • Maintains company service literature, and maintains a high awareness of technical changes
  • Assumes the lead person position temporarily, as necessary
  • Trains and/or mentors others in department
  • Excessive overnight travel required
  • Service, test, repair, assemble and/or dismantle Downhole Service Equipment
  • Perform equipment inspections and provide documentation as required
Qualifications for equipment service technician
  • Bilingual, English and Spanish, is highly desired
  • Position base is located in Cedar Rapids, IA
  • Must maintain a valid driver’s license and passport at all times
  • Must be able to comprehend, speak and write the English language
  • The ability to speak and write the Spanish language is preferred
  • Assist the Company in any necessary duties to achieve Company goals
3

Equipment Service Technician Job Description

Job Description Example
Our innovative and growing company is hiring for an equipment service technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for equipment service technician
  • Communicate to the Supervisor any issues with equipment, tools, inspections, and HSE concerns
  • Maintain safe work practices and follow policies and procedures
  • Maintain a clean and safe work shop
  • Installs and assembles Alpine equipment such as component saws, large conveyors, and rails at customer sites
  • Reads and understands manuals, blueprints and schematic drawings to determine work procedures
  • Repairs, troubleshoots, calibrates, and lubricates machines and equipment at customer sites
  • Provides customer training on installed equipment
  • Works in the office when not traveling, performing all tasks as required to provide customer service
  • Ensures that tools and equipment are in good working order
  • Displays a professional and courteous attitude to co-workers, managers, and the general public at all times
Qualifications for equipment service technician
  • Proficiency in PC based word processing and spreadsheets
  • Ability to work overtime on weekends or on call duty
  • Demonstrated initiative to visualize, organize, manage, and complete projects in individual and group settings
  • You must have a valid Driver’s License and ability to drive multiple hours daily
  • You should be able to work Overtime and On-Call as required
  • You must be able to attend our industry leading training at our corporate headquarters in Troy, OH
4

Equipment Service Technician Job Description

Job Description Example
Our growing company is looking to fill the role of equipment service technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for equipment service technician
  • Adhering to the Code of Business Ethics and individual store policy and procedure is essential
  • Perform service and installation on specified coffee brewing and beverage dispensing equipment
  • Responsible for vehicle parts inventory
  • Performs scheduled and unscheduled service activities including emergency service calls, proactive maintenance, site surveys and installation
  • Manages own workload and is able to recognize and solve typical problems that can occur in own work area without supervisory approval
  • Make sure that performance of service activities meet all standard operating procedures and are executed in compliance with all published policies and processes
  • Responsible for all documentation and activity verification required by the company including call closure procedure, completion of invoice and customer name and signature on all required documents
  • Alerts team leader of any customer situations or any policy or process violations
  • Required to participate in “on call” service including after hours and weekend schedule rotation
  • Maintain steady relationships with customers while providing the highest levels of service and productivity by troubleshooting and resolving technical issues onsite and via phone and email
Qualifications for equipment service technician
  • High school diploma required, relevant achievement/certification from a vocational program/military, strongly preferred
  • Requires 3 - 5 years of service experience (Technical degree could be substituted for 2 years-related experience)
  • Must have a valid US driver's license (expired, suspended, revoked or denied are not considered valid)
  • Must be able to communicate in English (read, write and speak)
  • Shift Work Required - must be flexible to work any shift assigned in a 24/7 operation including nights, weekends and holidays
  • A CDL
5

Equipment Service Technician Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of equipment service technician. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for equipment service technician
  • Assess opportunities to improve customer applications through equipment replacement
  • Maintain complete, timely documentation, including field service reports, work orders, part orders, transfers and replenishments, time sheets, and others as defined by management
  • Properly manage service van inventory to maximize first time call completion
  • Responsible for proper and safe use, maintenance, and reporting of all Kärcher company property
  • Represent the Kärcher brands and promote Kärcher products by consistently presenting a professional image, both in personal appearance and condition of company equipment
  • Must carry company issued communication devices and report problems with the devices
  • This will include call closure procedure, completeness of invoice and customer name and signature on all required documents
  • Maintain a neat, clean service vehicle
  • Operate the vehicle safely, in compliance with all policies and processes for vehicle maintenance and mileage
  • Alert supervisor promptly to any customer situations, policy/process violations, or accidents that may occur
Qualifications for equipment service technician
  • High School diploma or GED is an asset
  • Strong work ethic and multi-tasking skills required
  • Shop environment orientation (exits, fire extinguishers, first aid & eyewash stations, spill kits)
  • Standing, walking, squatting, lifting, bending, and working outdoors
  • Training on proper usage of PPE if exposed to noise, dust and fumes
  • New hire / employee HSE orientation

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