Employee Relations Advisor Job Description
Employee Relations Advisor Duties & Responsibilities
To write an effective employee relations advisor job description, begin by listing detailed duties, responsibilities and expectations. We have included employee relations advisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Employee Relations Advisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Employee Relations Advisor
List any licenses or certifications required by the position: SHRM, PHR, CP, SPHR, SCP, IPMA-CP, IPMA-SCP, IPMA, CPHR, CHRE
Education for Employee Relations Advisor
Typically a job would require a certain level of education.
Employers hiring for the employee relations advisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Human Resources, Education, Business, Management, Graduate, Business/Administration, Industrial, Psychology, Human Resources Management, Law
Skills for Employee Relations Advisor
Desired skills for employee relations advisor include:
Desired experience for employee relations advisor includes:
Employee Relations Advisor Examples
Employee Relations Advisor Job Description
- Identify opportunities for improving ER policies and procedures based on analytics and trends
- Provide expert advice on workplace issues and conflicts to senior leaders, executives and HR Business Partners to support risk mitigation practices, resolution of employee issues and identification of people management opportunities
- Provide expert advice to employees with complex workplace concerns for purposes of resolving issues and restoring the workplace and employment relationships
- Lead ER initiatives with significant impact on Canadian Banking employees and/or workplace risk
- Develop processes to track and report on trends and emerging issues relevant to Canadian Banking, and provide HR Business Partners and business leaders with meaningful and actionable information on trends and emerging issues in Canadian workplaces
- Develop and lead a number of ER Advisors who support Canadian Banking in providing practical, solution-oriented employee relations advice and support to employees, managers and leaders while managing legal, reputational and operational risk
- Leverage the Canadian ER and Enterprise-wide ER teams, to develop better solutions
- Manages relationships with HR Business Partners, Compensation, Communication, the General Counsel Group and other functional partners to ensure Employee Relations is engaged appropriately to support Canadian Banking
- Build and strengthen relationships with business leaders to gain trust and credibility and be viewed as an enabler to the business
- Manage highly complex cases and provide first point of escalation for ER Advisors in providing practical, solution-oriented employee relations advice and support to employees, managers and leaders while managing legal, reputational and operational risk
- Management of long term absence cases, OH onsite absence review, return to work meetings
- Ability to manage and prioritize numerous and often conflicting objectives, projects or activities simultaneously
- Ability to make decisions balancing the risk reward trade off
- Ability to operate independently on own initiative
- Excellent interpersonal, analytical and organizational skills are required in order to interact with all levels of management and staff
- Strong analytical and facilitating skills
Employee Relations Advisor Job Description
- Supporting retail management in the completion and approval of letters to employees regarding all areas of ER
- Responsible for case management of complex ER caseload covering retail management and some non-management employees
- Case management of all ROI cases
- Accountable for ensuring upcoming ER Conflict Resolution process is managed in line with policy and all calls are triaged and actioned appropriately
- Coach retail population to enable line managers to proactively manage issues and develop ER skills
- Ad hoc projects as directed by UK ER Manager
- In absence of ER Management to deputise as required
- Under the guidance of the Employee Relations Advisor, provides advice, guidance, support & information to people managers/leaders and Business Partners and HR Advisors, to assist in resolving a wide range of Employee Relations issues in Jersey and Guernsey as required, including investigations, disciplinaries, redundancies, grievances, appeals, and dismissals
- Collaborate with Head of Employee Relations and other Employee Relations advisors and HR Business Partners to identify improvements in case management and HR policies and to support Employee Relations matters across British Isles
- Advise on and assist with disciplinary hearings in relation to performance management and capability cases
- Demonstrated advanced understanding and strong technical ability to interpret contract, legislation or policy and apply to a factual situation with both attention to detail and ability to take a big picture view to determine the appropriate course of action
- 3-5 years of HRIS experience preferred
- Payroll software experience preferred
- Bachelors degree in human resources, industrial/labor relations, business, or related field and a minimum 6 years of experience in human resources/employee relations
- Assist in the preparation and facilitation of the Channel Islands Employee Forum
- Assist in development of Employee Relations learning tools for managers and assist in the provision of “Lunch and Learn” and other coaching and training sessions in order to upskill managers in performance management, sickness management and other practises
Employee Relations Advisor Job Description
- Engages with appropriate business leaders, HRBP leaders and COES to gain specific legal or best practices advice on specific areas, policy revision, cross market issues to ensure best advice is provided
- Participates or assigns ER support to business initiates that involve ER oversight review and strategic thoughts
- To undertake a proactive and structured approach to all case management activities, including investigations, through to case closure
- To record and report on advice using the CRM system or any other relevant technology as appropriate
- To regularly report on case workload progress to the relevant Manager and escalate all relevant issues as appropriate
- To be responsible for any case management support delivered in relation to Employment Tribunals or complaints which are the subject of court proceedings in other external forums
- To participate in training activities, ongoing coaching and agreeing personal objectives to ensure personal knowledge of ER issues and CPD is current and relevant
- Conducts employee focus group sessions, employee's surveys, and exit interviews to obtain employee feedback
- Conducts prompt and thorough employee and conflict of interest investigations in accordance to Company standards
- Utilizes and maintains case management system to document details of employee complaint and conflict of interest investigation steps and resolution immigration and subpoena request compliance
- Ensure accurate records and documentation are stored and transferred in line with policy
- Provide consulting and coaching services on key employment issues to field
- Payroll software preferred
- Provide management with ongoing support, tools and knowledge to effectively manage their people performance management, attendance management, discipline, WorkSafe claims, labour relations, interpretation of the CBA, grievance procedure, tracking and analysis of key employee performance metrics
- Execution and ownership of employee relations processes and practices
- Providing consultation and guidance to leaders and colleagues
Employee Relations Advisor Job Description
- Recommend and assist in the development, and implementation of company policies and procedures
- Maintain strict confidentiality of information to include, but not limited to, conversations, documents, complaints and investigations
- Responsible for all retail communications updates to stores
- Management of case work
- Monitor Team Members absence levels, working closely with the Occupational Health provider
- Ensure all HR Employee Relation documentation is updated and maintained in line with legislation and best practice
- Ad Hoc HR project when required
- Responsible for corporate compliance of Affirmative Action (AA) Programs which includes coordination of data cleanup efforts, lead process improvement efforts, manage vendor relationship, training, assisting with individual plan completion hands-on assistance to sites responding to government audits
- Audit, document and evaluate AA goals and results, and implement and document good faith efforts
- Manager government reporting processes (EEO-1, VETS-4212) and other government compliance reports
- An expert knowledge of current UK employment legislation and case law
- Must have years of experience as an HR Generalist/Employee Relations Specialist, OR
- A Bachelors Degree in HR Management or related field is preferred
- Experience supporting Sr
- Minimum of 6 years of cumulative direct Employee Relations experience
- Minimum of 6 years of experience managing a wide variety of complex, high risk and sensitive employment-related cases from intake to investigation to resolution
Employee Relations Advisor Job Description
- Partner with Recruitment to support the planning and execution of the recruiting outreach strategy
- Monitoring trends in employment practices and new government regulations and advise on appropriate proactive action to ensure regulatory compliance
- Consult HR on EEO related matters, leave programs, Americans with Disabilities Act (ADA), and reasonable accommodations for disabilities
- Lead responsibility for responding to EEOC charges of discrimination filed following the investigation/consultation of the charges
- Prepare and manage OFCCP audit submissions and assist with ensuring appropriate corrective action is taken with respect to OFCCP audit requirements
- Conduct internal investigations, providing a final written summary of findings to the appropriate level of management or to the Ethics department
- Participate on small projects outside of ER on an as needed basis
- Participate in senior level management reviews on various topics related to workplace compliance
- Provide EEO/AA training as needed, including delivery to supervisors at toolkit sessions and other special training needs
- Assist the business in identifying key risk areas and ensure appropriate controls are in place to adequately mitigate this risk
- 10+ years of diverse experience within a large organization, of which 5 of those years must include management level experience
- Three or more years of labour relations experience in an industrial unionized environment dealing in workplace/disciplinary investigations, attendance management, grievance management, performance management, union-management committees
- Bachelor’s degree in human resources, industrial/labor relations, business, or related field and a minimum 6 years of experience in human resources/employee relations or 4 years of experience with a master’s degree
- Bachelor’s Degree in Human Resources or a related field and 2+ years Human Resource experience
- Lead Employee Relations Investigator for Canada employee relations issues
- Conducts US and Canada workplace investigations to identify possible violations and provides appropriate recommendations to BU leadership