Employee Relations Job Description
Employee relations
provides recommendations from complaints as well as for compliance with Federal, State and local employment laws such as FMLA, ADA, FLSA, Title VII and wage and hour regulations.
Employee Relations Duties & Responsibilities
To write an effective employee relations job description, begin by listing detailed duties, responsibilities and expectations. We have included employee relations job description templates that you can modify and use.
Sample responsibilities for this position include:
Provide counsel and guidance to manager and employees regarding HR policies, procedures, and practices
Benchmarking, drafting, and providing input on, and interpretation of, HR policies
Ensure fair and equitable employment practices are followed in the areas of recruitment, employee relations and benefits & compensation
Manage reporting and tracking of employee terminations, ensuring that the department acts in accordance with government regulations
Research and development of new policies related to changes in Legislation
Providing day-to-day support on a broad range of Employee Relations topics, including performance management, leaves of absence, grievances, departures, and change management
Organizing and tracking ongoing team projects, issues, goals, and processes
Developing and maintaining tools to help standardize processes and scale the employee relations function
Coordinating key Employee Relations functions with other areas of HR
Maintaining a range of metrics to strategically inform and measure employee relations efforts
Employee Relations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Employee Relations
List any licenses or certifications required by the position: PHR, SHRM, SPHR, CP, SCP, HR, CFI, CH, AWI, ER
Education for Employee Relations
Typically a job would require a certain level of education.
Employers hiring for the employee relations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Human Resources, Business, Education, Psychology, Management, Law, Business/Administration, Industrial, Human Resources Management, Legal
Skills for Employee Relations
Desired skills for employee relations include:
Federal
Employment law
ADA
FMLA
FLSA
Policies
Procedures
Regulations
Practices
Title VII
Desired experience for employee relations includes:
Bachelor’s degree in Human Resources, Business or related field required or a combination of education and experience
Professional/Senior Professional in Human Resources (PHR/SPHR) certification preferred
Must be able to research information and analyze data
Making well-informed recommendations based on research and trends
1+ year of experience in an Analyst or Coordinator role
Create HR metrics to analyze and evaluate the effectiveness of the We Listen program
Employee Relations Examples
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Employee Relations Job Description
Job Description Example
Our company is looking to fill the role of employee relations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for employee relations
- Analyze ER data/metrics for themes, trends and root cause identification
- Serves as the first contact point for team members in issue identification and referral
- Provides support to area Representatives, Supervisors and Managers by maintaining information specific to an area of Human Resources to track consistency and compliance with company standards
- Assist and consult to the HRBP community with regard to position elimination activities
- Supports management in ensuring a union-free environment
- Provides advice and consultation for front-line hourly employees on policy interpretation, EAP issues, employee conflict
- Develop strategies to ensure that field Managers and District Managers are well versed in key employment relations matters
- Investigate, analyze, and make appropriate recommendations regarding complex employee relations issues filed internally
- Represent Human Resources on site committees
- Represent the company, as required, in legal challenges and depositions
Qualifications for employee relations
- Interpret policy regarding HR issues
- Flexibility to undertake field activities
- Occasionally (1/3 of the time or less) stand and walk for prolonged periods (including ability to walk at a given pace that is predetermined by a moving sidewalk)
- Ability to influence leaders and colleagues
- Support Corporate initiatives, such as Fortune, Performance Management and Employee Wellness initiatives
- Track number of attorney involved cases and outcome
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Employee Relations Job Description
Job Description Example
Our innovative and growing company is hiring for an employee relations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for employee relations
- Provide guidance in the development, implementation and interpretation of US Administrative Staff Human Resources policies and procedures
- Provide training regarding unlawful discrimination, harassment, workplace violence and key Company policies and procedures
- Monitor employee leaves of absence to maintain compliance with FMLA, ADA, Workers Compensation
- Independently makes decisions/recommendations on appropriate levels of investigations regarding sensitive employee matters and employment law issues
- Facilitate training such as Performance Management, Internal Investigations, ADA
- Consults with managers and supervisors regarding employee discipline and performance issues
- Assist the ER Manager with both Field and Home Office employee relations matters
- Manager and employee satisfaction with day to day HR case management and advice
- At the direction of lead investigator, gathers, compiles, and analyzes data related to investigations
- Production of estimates and termination letters for all employees in North America
Qualifications for employee relations
- Experience in Shared Service centers (highly preferred but not required) 2 years
- Current Enrollment in Graduate School
- Exposure to investigative processes
- Ability to work with difficult, highly emotional, and erratic claimants, witnesses, and respondents
- Ability be tactful yet assertive when interviewing uncooperative or challenging employees
- Excellent verbal and written communications skills with the ability to communicate effectively with all levels of personnel
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Employee Relations Job Description
Job Description Example
Our company is looking to fill the role of employee relations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for employee relations
- Manage all processes between Employee Relations and Payroll, Benefits and Pension
- Ensure that all relevant parties are notified and kept updated related to employee terminations
- Provide all regular reports as required
- Identify employee, manager, and/or company issues that require policy attention or review from a regulatory and/or compliance perspective
- Respond to employee and manager inquiries and escalating to the appropriate ER Consultant when necessary
- Organization and Execution- Facilitates Quarterly Town Forums
- Excellence Initiatives- Coordinate annual Service Award's Dinner for AHS
- Compile weekly and monthly Advice Line reports
- Collate structure charts and update key contact lists, for the organisation every two months
- Manage the Long Term sickness referral process from approving requests from HR and Retail Store Managers, advising on reasons for rejection of request, coaching managers on getting the most from their referral, tracking referral from submission to receipt of report and coaching managers on next steps following receipt of report
Qualifications for employee relations
- Frequently (1/3 to 2/3 of the time) stand for prolonged periods
- Ability to present complex, convoluted findings in a sequential, logical, and succinct manner to employment attorneys and Human Resources Representatives
- Prior Union experience (grievance process, negotiations, CBA consultation)
- Seven or more years’ experience in employee relations and human resources in manufacturing, distribution, and call center locations
- Technically proficient in MS Word, Excel, and PowerPoint
- Bachelors’ degree in Human Resources or related discipline, or equivalent combination of education and experience
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Employee Relations Job Description
Job Description Example
Our innovative and growing company is looking for an employee relations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for employee relations
- Partners with Legal and/or, Compliance, Audit in conducting investigations, researches policies/practices, creates and gathers documentation, makes determinations and implements resolutions when applicable
- Provide administrative cover for the ER Advice Line during busy periods, lunch cover, holiday cover and meeting cover ( take details and log call for an ER Advisor to call back)
- Ensure invoices are paid on time
- Update and maintain the HR intranet
- Send out communications to the wider HR teams
- Maintain the employment tribunal claim tracker
- Assist in the administration of tribunal claims
- Help to maintain and promote the company mediation scheme, and be the key contact for co-ordinating mediation cases across the business - organising mediators, booking venues and sending out all administration relating to the meeting
- Manage company eye care vouchers process – answer all queries, liaise with external providers, ensure the procedure is followed by all employees
- Review and update Christmas packs for Brands each year
Qualifications for employee relations
- Perform timely and consistent case management to ensure all employee transactions are processed accurately and in a timely fashion
- Limited physical effort required including walking, standing and sitting
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of employees in a diverse organization
- Ability to make administrative and procedural decisions and judgment on sensitive, confidential issues
- Ability to prepare and present training programs and materials
- Ability to work effectively with Microsoft Office Suite
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Employee Relations Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of employee relations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for employee relations
- Develops and maintains communications supporting the human resources function such as the Policies and Procedures Manual, Staff Handbook, Employee Newsletter
- Book travel and overnight stays for ER
- Ad hoc projects and any other duties as directed by the ER Manager and Team Leade
- Compile monthly Sanction reports for payroll and Right to Work reports for retail HR teams
- Keep a monthly tracker of the number of vacancies within the business
- Organise Senior Executive medicals each month
- Act as first contact with employees in the issue resolution process
- Act as a thought partner with members of human resources and legal teams
- Support the Director of Employee and Labor Relations with investigations, conflict resolution and training of Company policy and procedure
- Coordinate and conduct internal investigations, maintain a case log of investigations, draft investigatory documentation
Qualifications for employee relations
- Proficient knowledge of employment, wage and hour, FMLA and EEO laws
- In-depth understanding of employment law and employee relations legislation
- Ability to read, analyze and interpret human resources articles, professional publications and/or governmental regulations
- Bachelor's degree (preferably in Human Resources or Business Administration) or equivalent experience required, in addition to 9-12 months of relevant human resources experience
- Investigate and resolve union grievances
- Participate in special projects/initiatives