Development Support Job Description
Development Support Duties & Responsibilities
To write an effective development support job description, begin by listing detailed duties, responsibilities and expectations. We have included development support job description templates that you can modify and use.
Sample responsibilities for this position include:
Development Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Development Support
List any licenses or certifications required by the position: ITIL, CFA, PM, OLC, NEO, HR, PMP, PMI, PO, III
Education for Development Support
Typically a job would require a certain level of education.
Employers hiring for the development support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Education, Business, Technical, Engineering, Marketing, Finance, Business/Management, Science, Information Systems
Skills for Development Support
Desired skills for development support include:
Desired experience for development support includes:
Development Support Examples
Development Support Job Description
- Provides technical support to business partners on new initiatives which vary in scope and complexity
- Leads with data analysis in support of defining business logic from stated requirements
- Manages detailed technical requirements identifying, tracking and resolving systems issues
- Develops, measures, and monitors ongoing effectiveness of services for assigned systems
- Provides assistance in disaster recovery planning for multiple applications
- Business Analysis, Project Execution, planning/ testing, Relationships & Communication
- Make initial diagnosis of routine support problems, for a system or sub-system or apply known solutions, including documenting problems, progress checking, and escalation to ensure resolution
- Contribute to the review and redesign of processes or procedures, on an ongoing basis, to deliver improved team productivity or efficiency
- Change business configurations so that application meets agreed specifications
- SOPs and associated forms
- Experience in application development & support in financial services is a strong plus
- BA/BS degree required in Computer Science, Engineering, or Information Systems, or a related field
- Familiar with services oriented architecture and design
- Proficient at Microsoft Word, Excel, SharePoint and Access
- Additional consideration for an understanding of coaxial and /or fiber construction
- Experience managing a BSA/AML reporting function and associated tools (SAS, Tableau)
Development Support Job Description
- Assist our L1 team Implement business as usual change requests
- Knowledge transfer and education of clients, peers and service providers organization
- Business and system requirements analysis / Specifications
- Coordination with external stakeholders, mainly CIB ITO ALMT IT for releasing and testing of applications and ITP for infrastructure IST / UAT management
- Production implementation and post-production support
- Business and Technical documentation
- A background in CS, probably a degree and relevant Engineering experience
- An aptitude for tackling hard problems and creating clean code (we’re mostly C++ 11)
- A passion for learning and working on the cutting-edge of technology
- Competitive compensation (we’re a $1B pre-IPO company with our HQ in Silicon Valley)
- Proficiency with Excel, PowerPoint and Google Docs
- Bachelor’s Degree in business, marketing, or related field encouraged, but not required
- Viewed as Subject Matter Expert (SME)
- At least 10% of travel required
- BS degree in technical/engineering discipline (Polymer Engineering, Mechanical Engineering, Polymer Science, Chemistry, etc)
- Proficient in the use of statistical and process oriented tools associated with Kaizen, LEAN, FMEA
Development Support Job Description
- Respect for your contributions to a global brand and game-changing technology
- Monitor all Standard and Priority promotions
- Maintain IT Process – FM Cycles and compares
- Maintain capture of Production client cycle data for IT cycle purposes
- Gather enhancements from Development that require mass install each month
- Develop and maintain the code of automatons
- Make sure adequate risk filters are set in each automaton to prevent abnormal behavior
- Organize and monitor the orderly production of automatons during trading hours
- Develop and maintain the simulation tools and back testing environment used to test and validate quantitative strategies
- Research optimal design for each set of strategies
- Technology and Functional Knowledge Management
- WinPE Bootloader
- Ability to lead, direct, guide, plan and develop new projects/programs
- Excellent English and Spanish language skills (written and oral)
- Marketing & Sales experience/training, Six sigma GB/BB certification is a plus
- Polymer, Processing and Characterization Technologies for Plastics
Development Support Job Description
- Make sure all developments satisfy local regulations
- Proficient in PC use and current windows operating systems
- Manage, develop, deliver, and support partner program requirements and awards
- Track and keep up-to-date all technology integration certifications
- Assist with the development of strategic partner go-to-market (GTM) plans
- Provide ongoing support of laboratory software applications
- Serve as subject matter expert (SME) on system hardware, software, network, interfaces and database models
- Analyze science, engineering, business, and other data processing problems to implement and improve computer systems
- Implement backup procedures and restore activities for the laboratory environment for short and long term retention of instrument data
- Work on geographically diverse teams, supporting global solutions
- Must have 2+ years of IT experience on Kondor+ application
- Excellent knowledge of the Kondor+ database structure
- Excellent knowledge of Kondor+ peripheral processes (kis, tradekast…)
- Familiarity with ALM Treasury activities
- Good knowledge of Unix environment and scripting language
- Knowledge of Tibco Business Work preferred
Development Support Job Description
- Support GLP related activities, validation requirements, and maintain GLP-related documentation
- Document break/fix and continuously contribute to centralized knowledge base
- Bachelor’s Degree with 5+ years, or Master’s Degree with 3+ years, or Doctorate with 2+ years, or 9+ years of applicable business experience
- Highly motivated and people-centric person required with passion to make a positive difference to the R&D community
- Experience in working successfully with diverse cultures, broad range of stakeholders, and global colleagues
- Strong communication skills required - verbally, written and presentation
- Innovative mindset and proven track record of contributing to and supporting innovative solutions
- Eager to learn and understand the organizations R&D IT environment, possess the ability to be creative, pro-active and take initiative in resolving R&D IT issues
- Supports BDS team in all areas of the RFP process
- Leverages team by answering standard firm and product questions to help meet stringent deadlines
- Incident, Defect and Problem Management
- 4 year Degree in STEM (Science, Technology, Engineering or Mathematics) or finance preferred
- OS Installation, administration and configuration (primarily Linux but Windows as well)
- Storage (SAN, NAS, iSCSI, NFS, RAID)
- Networking (VLAN, TCP/IP routing, Firewall, DNS, DHCP)
- Software Servers (HTTP, Application Server (IIS, JEE), Database)