Delivery Specialist Job Description
Delivery Specialist Duties & Responsibilities
To write an effective delivery specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included delivery specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Delivery Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Delivery Specialist
List any licenses or certifications required by the position: ITIL, PMP, OSCP, CISSP, MCSA, MCSE, IAQ, IMC, ISO, ISTQB
Education for Delivery Specialist
Typically a job would require a certain level of education.
Employers hiring for the delivery specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Engineering, Supervision, Computer Science, Business/Administration, Technical, Information Systems, Human Resources, Management
Skills for Delivery Specialist
Desired skills for delivery specialist include:
Desired experience for delivery specialist includes:
Delivery Specialist Examples
Delivery Specialist Job Description
- Background in handling regional customers particularly in the Asia-Pacific, EMEA or Americas geographies
- Apply and facilitate execution of HR processes for Dialog
- Deliver HR services within agreed service level agreements
- Provide functional expertise regarding Dialog
- Ensure data quality in responses and reports generated
- Coordinate with the global TM SME for Dialog, RE/BU/GF TM SME's, and our Dialog vendor
- Administration of all input documents required for the payroll calculations retiree data, incorporate new hire into payroll, follow up on maternity certificates and tax certificates
- Respond to payroll queries escalated from GBS HR and/or employees with regard to Tier 2 salesforce payroll cases escalated from internal clients
- Manage Behavioral Assessments according to defined HR processes
- Provide functional expertise regarding the delivery of Behavioral Assessments
- Formal Project Management Education
- Bachelor’s degree in business or technology
- Hold meetings and work sessions as necessary to ensure that project management deliverables are met project planning, risk management, issue management, status meetings
- Apply and facilitate execution of HR policies & processes
- Deliver HR services within agreed service framework
- Delivery Assurance Experience
Delivery Specialist Job Description
- Conducts daily pre- and post-trip inspections in order to maintain the condition and safe operation of the truck and equipment
- Active monitoring and Review of production environment error alerts
- Design scope for initiatives by interfacing with PBCS Senior leadership other relevant stakeholders and utilise the project management principles to ensure stakeholder expectation management
- Ensure that the scope includes the all the outputs required to complete the project successfully, defining and controlling what is or is not included in the project to avoid scope creep
- Oversee the allocation and planning of the budget which is a prediction of the costs associated with project and other related expenses
- Ensure that controls are in place that ensures that the final project outcome will meet the specifications of the project's main objectives
- Based on standard terms and timelines develop and design plans for each implementation including resource allocation
- Oversee the implementation of initiatives to ensure that they are on-time, on-budget and of the required standards and quality
- Monitor and ensure execution of deliverables and provide regular feedback to the stakeholders and other parties on a weekly basis to ensure that projects remain on track
- Co create with the Management Information team and Advanced Analytics teams the preparation of formal reports and deep dives
- Consistent record of customer service excellence with a knack for identifying customer needs
- Team-oriented and possesses the ability to work cross-functionally with other groups
- Knowledge of Service Executive Management
- Understanding of the HMH solution sales environment and value propositions
- Knowledge of and experience in delivering high quality sales/product training
- Understanding of adult learning theory and methodologies to drive high levels of efficacy
Delivery Specialist Job Description
- Oversee and ensure completion of the work defined in the project management plan to accomplish the project's requirements
- On request from the senior leadership, continue to monitor the long term benefits of initiatives once they have moved into Business As Usual
- Establish and nurture relationships with the key senior stakeholders across Clusters and the Group to develop an understanding of their business imperatives and provide meaningful advice on the customer centric projects they should be initiating
- Interface with support admin teams (Financial Solutions, DMV, Trade-ins), service, sales and logistics to seamlessly coordinate all aspects of the delivery
- Partner with service to act as the last line of defense for quality and customer experience before the vehicle handover
- Oversee the targeting and media strategy of assigned advertiser accounts
- Collaborate with AMs to engineer ideal performance solution for each client
- Maintain margin goals and ensure system is in alignment with billable numbers
- Send daily delivery reports to Account Management team
- Ensure all client delivery restrictions are abided by
- Must be able to pass a physical per the DOT Medical Examination Report and fulfill additional requirements as deemed necessary
- Strong interactive design and development skills (HTML5, CSS, JavaScript, Photoshop)
- Considerable experience of diagnosing, logging, tracking and fixing technically complex problems across a variety of hardware and software platforms
- Ability to communicate risks and issues timely and appropriately
- Understanding of content production systems and content creation software
- Ability to install and manage servers using Microsoft Windows, Unix and Linux server operating systems
Delivery Specialist Job Description
- Provide in office support (<10% travel) to the consulting team to set and execute against project milestones
- Review and support development of presentation and report deliverables
- Play a key role in analyzing member sites and performance
- Serve a key role in coordinating logistics of complex projects
- Support member calls
- Contribute to process improvement development efforts by helping to scale day to day member activities
- Works closely with the customer on EMC Best Practices
- Provides proactive recommendations to the customer for improving their use of EMC storage solutions to help maximize their satisfaction with Virtustream
- Interface with support admin teams , service, sales and logistics to seamlessly coordinate all aspects of the delivery
- Follows applicable company, legal and regulatory requirements
- An understanding of World Service output and editorial priorities, and the technical challenges facing online delivery of multilingual content, including the rendering and presentation of languages in complex scripts
- The ability to communicate clearly on a wide range of technical matters the interpersonal skills necessary to communicate effectively with customers at all levels, both internal and external
- Engage with on-site vendors on a need basis
- Diploma or equivalent in Project Management
- Five (5) years of experience working in a Financial Services environment
- Two (2) years of experience managing multiple initiatives / projects at Senior level concurrently
Delivery Specialist Job Description
- Collecting requirements and defining process for new products
- Support the Delivery Manager in delivery centre operations, task completion and ensuring superior customer service
- Develops comprehensive solution implementation documentation, both customer facing and internal, for Help Desk
- Execution of Human Resources policies and processes
- Deliver Human Resources services
- Provide project support HR delivery and data
- Payroll Governance
- Maintenance of payroll information by designing systems
- Ensure compliance with local and regional legal requirements
- Ensure the accuracy of payroll preparation and accounting, tax filing and remittance, benefits maintenance and payments
- Must have a valid driver’s license and maintain an acceptable and safe driving record
- Ability to maneuver a pickup truck and flatbed trailer (training provided)
- Must be able to sit and stand for long periods of time
- Exposure to Frontline banking processes would be advantageous
- Qualified candidates must have a minimum of 5 years' experience working in a like role or 3 years of experience working in Managed Services
- US Citizenship required per Government Regulations