Delivery Excellence Job Description
Delivery excellence
provides senior executive Change Plan overviews and performance updates supporting monthly and quarterly performance review cycles and quarterly Change Plan budgeting and baselining cycles.
Delivery Excellence Duties & Responsibilities
To write an effective delivery excellence job description, begin by listing detailed duties, responsibilities and expectations. We have included delivery excellence job description templates that you can modify and use.
Sample responsibilities for this position include:
Makes technology build vs
Seeks out industry trends to generate and recommend alternative approaches / solutions to meet needs / requirements
Strategic work faces planning in a multi lingual environment
Resolve client queries relating to financial markets products and services
Manage and monitor enterprise systems and process improvement projects
Work with Operations team members and leadership on initiatives to improve processes
Work with other teams executing work on behalf of the program to ensure successful completion of deliverables
Lead ongoing analysis of performance metrics to support daily operations
Interpret key performance metrics
Assist in developing and delivering presentations for senior leaders
Delivery Excellence Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Delivery Excellence
List any licenses or certifications required by the position: PMP, ITIL, PROSCI, SAP, SCRUM, PRINCE2, CPO, CSM, ACP
Education for Delivery Excellence
Typically a job would require a certain level of education.
Employers hiring for the delivery excellence job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Engineering, Computer Science, MBA, Technical, Education, Business/Administration, Economics, Finance, Management
Skills for Delivery Excellence
Desired skills for delivery excellence include:
Key business drivers that can accelerate
Prevent change while driving quarterly focused organization
DevOps and site reliability engineering practices
SQL
Tableau
Prevent change while driving quarterly focused organization outcomes
Agile
Digital
Emerging and disruptive technology applications
Excel and Project
Desired experience for delivery excellence includes:
PMP or PgMP (preferred)
Must possess excellent knowledge in the respective field
Must possess the ability to prioritize and perform multiple tasks
Good motivational skills plus verbal and written communication skills, strong command of English Language
Support the business management team in coordinating initiatives and communications that provide leadership, direction, and assistance in direct support of the COO Global Capabilities
Support large-scale company-wide modernization projects that incorporate a proactive and innovative solution to addressing business challenges and achieving organizational goals and objectives
Delivery Excellence Examples
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Delivery Excellence Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of delivery excellence. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for delivery excellence
- Review impacts to project timelines and deadlines related to resource allocations data
- This position makes decisions concerning gathering and formatting of content for major presentations, identifying effective systems for capturing and tracking of data
- Manage selected account and customer escalations
- Support sales and project delivery as a subject matter expert, driving delivery standardization through capabilities and IP assets across the Region
- Develop and grow a competitive, high-quality team of analytics consultants within specific practice domain, leading region-wide mentoring and talent and career development initiatives for the practice
- Partner with the Region Practice Director and other GEO Practice Directors to execute our mission to drive revenue through a business outcome led, technology enabled strategy within a given practice domain
- Support sales and project delivery as a subject matter expert, participating actively in customer engagements
- Serve as a player-coach and active contributor, providing oversight, supporting project delivery in the local practice, and providing frequent, in-lane coaching to practice consultants within the GEO
- Personally engage as a contributor on key strategic engagements within the local practice
- Customize standard practice marketing materials as needed to suit local client needs
Qualifications for delivery excellence
- Provide a governance structure
- Manage tasks and responsibilities associated with the planning, directing, coordination, and support of specific projects/initiatives that support the overall strategic plan of the business
- Strategic thinker with strong execution skills, experience analyzing, reconciling, communicating, preparing, and managing financial reporting and data
- Excellent strategic planning & analysis skills – including
- Ability, gravitas and charisma to form strong teamwork-based relationships within the organization and with internal customers and external partners & clients, can be convincing, compelling and inspirational
- Bachelor of Science in Mechanical Engineering, Bachelor of Science in Electrical Engineering, or similar accredited Engineering degree
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Delivery Excellence Job Description
Job Description Example
Our company is growing rapidly and is looking for a delivery excellence. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for delivery excellence
- Contribute to the execution of the go-to-market plan in support of the Region Practice Director
- Monitor and encourage local consultant contributions to Business Value Frameworks within specific practice domain and help drive repeatable offerings into Strategic Offering Management
- Instill a culture of creating, capturing, and replicating IP within the local practice in cooperation with the GEOs and Knowledge Management function and processes
- Advise local senior client leaders in the relevant practice domain
- Collaborate with Global Field & Partner Readiness (GFPR) to inform training and development plans for DE practioners (Project and Program Managers)
- The Lead has responsibility for many key performance indicators
- Responsible for driving automation and analytics across different workflows and geography
- Liaises with heads of key Support Teams to understand pressures of project demand and problem solve to deal with issues as they arise
- Run Global Delivery Initiatives, manage forecast and work with Global teams to deliver outcomes
- Drive improvement programs on processes to improve cost, quality client value
Qualifications for delivery excellence
- Cross functional continuous improvement leader experience
- Multiple project led or supported utilizing Advanced Product Quality Planning tools & methodology
- Instructional design experience - multiple instruction modules created and instructed
- Classroom instruction experience
- Experience with the Learn, Apply, Reflect methodology of instruction
- Experience to create and instructing classroom simulation modules for student hands-on experience of instructional concepts
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Delivery Excellence Job Description
Job Description Example
Our growing company is looking to fill the role of delivery excellence. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for delivery excellence
- Responsible for running statistical analysis on various metrics on an ongoing basis
- Lead Lean and Automation projects in the business
- Management of teams or projects and act as a mentor / coach to other analytics team members in Quality & Reporting
- Working with project managers to gain accurate information around project financials and resources
- Maintaining internal systems to track and forecast resources and projects to support resourcing decisions
- Liaising with the Indian Operational Administration and Scheduling team
- General Practice administration chasing of project paperwork, answering general queries
- Analysing financial reports and helping the business to identify areas for increased efficiency
- Educating and Training where necessary
- At least 2 years’ previous experience in a corporate environment
Qualifications for delivery excellence
- Facilitation skills & experience with the ambiguous nature of diverging and converging improvement cycles
- Strong critical thinking, thought leadership
- Strong system thinking
- Design & delivery of a major subsystem or architecture
- Lean transactional experience
- Lean instructional experience
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Delivery Excellence Job Description
Job Description Example
Our company is searching for experienced candidates for the position of delivery excellence. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for delivery excellence
- Highly IT literate, including very strong Excel skills
- Attention to detail and awareness of the need for speed and accuracy
- Must work well under pressure and maintain a positive attitude
- Flexibility and a can do /self-starter attitude
- Essential that the individual works well as part of a team and on their own without the need for ongoing supervision
- Manage central view of demand across IT
- Create and manage Portfolio view of project health and road-maps
- Partner closely with finance to manage investment forecasts and upcoming investment reviews
- Provides support to Project Managers and Business Relationship Managers to successfully secure investments and manage their portfolios of demand
- Drive process improvements and standards for project management and project governance
Qualifications for delivery excellence
- Proven track record of planning and managing large multi-million billable programs for external customers for 3-7 years
- Ability to travel 30% within the Americas
- PMP/ITIL/ACP/CSM/CPO/PRINCE2 certification(s)
- Post graduate, preferably in management stream from a reputed school
- Certified Black belt in Lean Six sigma from reputed organizations
- Strategic mindset and creative
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Delivery Excellence Job Description
Job Description Example
Our company is growing rapidly and is hiring for a delivery excellence. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for delivery excellence
- Drive best practices through trainings, standards, and templates for project delivery
- Create visibility to common issues across projects and offer recommendations to leadership on changes to increase execution effectiveness
- Work with Senior IT Leadership to develop future year investment plans for IT, focusing on the strategic value they provide to the business
- Work with recruiting to prioritize IT resource backlog to ensure projects are staffed for success
- Support pre-sales efforts with services sales, Project Delivery Managers, and Consulting Architects to understand customer business and technical objectives and product requirements, to build client relationships, scope opportunities, and deliver effective solutions
- Provide Mentorship, guidance and enablement for junior members of the Delivery Excellence team to build the next generation of Delivery Excellence Project and Program Managers
- Partner with Geo Consulting Leader to prepare late stage opportunities for transition to active delivery
- Manage interface to resource management and region practices
- Executive sponsor of strategic projects
- Manage delivery leads on all active projects within the Geo, ensuring a customer success focus, helping mitigate delivery risks, resolving issues
Qualifications for delivery excellence
- Excellent knowledge of the Lean Six Sigma tools & methodologies
- Strong process & change management skills
- Energetic and mature
- Self-starter and self-motivated with the ability to work independently with a team of peers
- Should have managed at least 3 high impact improvement project – CSAT/ Resolution/ Cost/EPH/CPH/ AHT/Productivity/Quality
- Applicant should be open to travel with in and out of Europe for short & medium(2-3 months) term assignments