Datacenter Technician Job Description
Datacenter technician
provides support for Microsoft Operating Systems - Server and OS 7, OS 8 or OS 10.
Datacenter Technician Duties & Responsibilities
To write an effective datacenter technician job description, begin by listing detailed duties, responsibilities and expectations. We have included datacenter technician job description templates that you can modify and use.
Sample responsibilities for this position include:
Identify areas for process and efficiency improvement within datacenter operations
Conform to strict manufacturer and client specifications for cabling/lacing
This position will require the applicant to work weekly Sunday nights through early Friday morning
Serve as the main point of contact for decommissioning and operations personnel regarding the transport equipment
Must understand the overall project technical requirements and translate them to network equipment removal, install, and power-up and cabling requirements and deliverables
Candidate will also support troubleshooting network configuration issues associated with copper and fiber port cabling, device issues and faulty blade or power issues
Network installation & maintenance (rack & stack, cabling, parts replacement)
Collaborating with a dynamic team of professionals across the Information Technology (IT) spectrum to execute on-site, hands-on physical infrastructure activity for IT equipment (such as Servers, NetDevices, SANs, Windows OS Support, ) physical cabling, parts/component replacements, physical hardware troubleshooting, and highlighting challenges – to enable efficient support of these DC operations
Participating with inventory, spare, cable, and related asset management, in sensitive internal High Business Impact (HBI) environments
Collaborating with a dynamic team of professionals across the Information Technology (IT) and Critical Environment (CE) spectrums supporting deployment of on-site DC physical infrastructures – such as Servers, NetDevices, SANs, Windows Server OS Support, physical cabling, parts/component replacement, and physical hardware troubleshooting
Datacenter Technician Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Datacenter Technician
List any licenses or certifications required by the position: MCSE, MCP, CCNA, EMC, HPE, SCTE, BICSI, NCTI, HP, PC
Education for Datacenter Technician
Typically a job would require a certain level of education.
Employers hiring for the datacenter technician job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Computer Science, Telecommunications, Technical, Math, Mechanical Engineering, Military, Electrical Engineering, Communication, Computer, Business
Skills for Datacenter Technician
Desired skills for datacenter technician include:
Physical IT infrastructures
CE infrastructures
Physical IT infrastructure components
Data center ecosystem
Server/storage/network hardware
Linux PXE services
Software and firmware tools of various Server OEMs
Windows Server OS & WinPE OS administration and Apple OS
Client specific internal procedures and service delivery requirements
Linux
Desired experience for datacenter technician includes:
Potential to pass extensive government background clearance check and drug screen
NCTI, BICSI or SCTE certification preferred
5 years minimum cable TV experience
Knowledge of and ability to operate appropriate testing equipment
Individual must be minimum 3-5 years experienced performing network and equipment engineering support for data center equipment hardware and cabling
Individual must communicate well and have a technical Layer 1-3 understanding to interface with multiple vendors, project teams and resources depending on the platform
Datacenter Technician Examples
1
Datacenter Technician Job Description
Job Description Example
Our company is hiring for a datacenter technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for datacenter technician
- Flexibility to support your datacenter(s) and delivery as a post-deployment focused contributor when required
- Participating with inventory, spare, cable, and related asset management tasks, in sensitive internal High Business Impact (HBI) environments
- Overseeing inventory, sparing and asset management of equipment such as Servers, NetDevices, SANs, (and their related internal components) physical copper & fiber cabling, filters, motors, industrial lubricants, high-end electrical components
- Coordinating with a dynamic team of professionals across the Information Technology (IT) and Critical Environment (CE) spectrums to support complex, dynamic, shipping & receiving for aforementioned equipment, and resources for support staff across these disciplines in your datacenter(s)
- Collaborating with a dynamic team of professionals across Information Technology (IT) and Critical Environment (CE) spectrums supporting deployment of DC physical infrastructures -- such as Servers, NetDevices, SANs, Windows Server OS Support, cabling, parts/component replacement, & troubleshooting
- Highlighting challenges to enable efficient support of your DC personnel in a fast-paced environment
- Managing deployment workflow based on business demand, by coordinating your shift personnel who will execute deployment tasks for these state-of-the-art server and network hardware platforms built on cutting edge, datacenter industry designs and infrastructure
- Supporting post deployment-focused teams and workloads when the rhythm of business requires
- Coordinating your shift personnel who will execute the above IT operations-based tasks supporting state-of-the-art IT hardware platforms, built on cutting edge, datacenter industry designs and infrastructure
- Managing the ticketing queues and prioritize tickets to be worked based on current business requirements
Qualifications for datacenter technician
- Navigate and update ticketing systems
- Individual must be meticulous with record keeping
- Familiarity with engineering and operations principles preferred
- Familiar with electrical standards, connector types, power budget calculations, AC vs
- Bachelor’s degree in IT-related field or equivalent professional or military experience, plus two years of progressively responsible experience
- Technical College degree or certification in Computer Science, Math, Telecommunications, Electrical / Mechanical Engineering, or equivalent work experience
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Datacenter Technician Job Description
Job Description Example
Our company is searching for experienced candidates for the position of datacenter technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for datacenter technician
- Collaborating with a dynamic team of professionals across the Information Technology (IT) spectrum to lead technicians to execute on-site, hands-on physical infrastructure activity for IT equipment (such as Servers, NetDevices, SANs, Windows OS Support, ) physical cabling, parts/component replacements, physical hardware troubleshooting, and highlighting challenges - to enable efficient support of these DC operations
- Preparation of outbound shipments
- Data entry to document inbound and outbound packages
- Perform cycle audits to ensure all inventory controls are met
- Encourage team to share lessons learned, best practices, and innovations on process/procedures and tools to improve efficiencies and productivity
- Proactively identify and respond to high-priority events effectively
- Lead a team of data center I&A technicians responsible for material movement, shipping & receiving, inventory management, stocking, and cycle count
- Performing shift-based tactical management tasks such as prioritizing ticketing queues, working to resolve escalations, and clearing blocking issues to enable continued delivery of I&A activities
- Primary point of contact for logistic related customer escalations during shift
- Erform cycle audits to ensure meeting all inventory controls
Qualifications for datacenter technician
- Position may involve frequent standing, walking, pushing, pulling, bending, reaching and lifting (may range from 10-50lbs on a regular basis)
- Individual must be a self-starter and takes initiative to address important issues outside of normal areas of responsibilities
- Experience with operating heavy-load movement equipment (pallet jacks, chassis lifts)
- Technical College degree or certification in ASICS/Inventory Control, Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or equivalent work experience
- Ability to work non-standard business hours that may include weekends and/or holidays
- At least two (2) years of experience supporting IT equipment
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Datacenter Technician Job Description
Job Description Example
Our company is looking to fill the role of datacenter technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for datacenter technician
- If required, assist Datacenter IT support team with post-deployment support as needed to address high volume work activity
- If required, assist Datacenter Inventory and Asset Management Team with shipping/receiving and inventory management to address high work volume activity
- 2+ years of collaborating with a dynamic team of professionals across the Information Technology (IT) spectrum to execute on-site, hands-on physical infrastructure activity for IT equipment (such as Servers, NetDevices, SANs, Windows OS Support, ) physical cabling, parts/component replacements, physical hardware troubleshooting, and highlighting challenges – to enable efficient support of these DC operations
- May be asked to perform tactical management tasks such as prioritizing ticketing queues, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities
- Rack and stack equipment which include servers, network, routers and storage gear
- Must be a solid team player that works well with others
- Swap out failed hardware as in (power supplies, network cards, memory sticks, disk drives)
- Respond to customer remote hands requests
- Respond to monitoring alerts
- Run, punch down, terminate Cat5/Cat6/Cat6e cable, Fiber
Qualifications for datacenter technician
- Ability to support a vast group of teams spread across the globe including teams in America, LATAM, Europe, and Asia
- At least 2 years of experience supporting IT equipment, equivalent certifications, or previous Datacenter Experience
- Strong working knowledge of ticket management systems
- Experience managing projects in an enterprise environment
- Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or equivalent work experience -Project Management certifications relating to IT Operations
- Experience working independently and managing ticket queue
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Datacenter Technician Job Description
Job Description Example
Our innovative and growing company is hiring for a datacenter technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for datacenter technician
- Ensure the IT environment is fully documented in our DCIM systems
- Work with customers on service change request
- Assist with provisioning tasks as directed by supervisor
- Ability to work non-business hours (shifts) that may include weekends and/or holidays
- As required, assist Datacenter Deployment team with the deployment of datacenter infrastructure as needed to address high volume work activity
- As required, assist performing and executing safety programs and policies, compliance knowledge assessments
- 2+ Years’ management experience in a production, mission-critical operations environment
- A strong desire and capability to learn, grow and develop new
- Overseeing inventory, sparing and asset management of
- Day-to-day work from our Cardiff Datacenter
Qualifications for datacenter technician
- 5-7 years hands on experience in Data Center infrastructure
- Ability to bend, squat, climb ladders and lift equipment frequently
- Change Management Tools and ticketing systems Remedy, ITSM
- Attention to detail and strict adherence to standards
- At least one (1) year of warehouse/supply chain/logistics experience
- Technical College degree or certification in ASICS/Inventory Control, Computer Science, Math, Telecommunications, or equivalent work experience
5
Datacenter Technician Job Description
Job Description Example
Our company is searching for experienced candidates for the position of datacenter technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for datacenter technician
- Responsible for people management including performance reviews, career coaching and career growth discussions
- Lead a team of technicians responsible for deployment of on-site DC physical infrastructures including Servers, NetDevices, SANs, Windows Server OS Support, parts/component replacement, and physical hardware troubleshooting
- Performing shift-based tactical management tasks such as prioritizing ticketing queues, working to resolve escalations, and clearing blocking issues to enable continued delivery of Deploy Engagement Tech activities
- Primary point of contact for technical and customer escalations during shift
- Provide hands-on support to Deployment team as needed during high volume work activity programs and policies, and compliance knowledge assessments
- Complete inventory receiving, counting, returning, and running tasks, in compliance with Data Center Inventory processes
- Communicate proactively with peers about the status of assigned inventory tasks
- Promote understanding and awareness of inventory performance among all staff
- Use communication and training resources to keep up to date with inventory process changes
- Answer inventory reporting queries
Qualifications for datacenter technician
- Ability to perform assigned logistics tasks specific to the data center environment
- Receiving/shipping experience preferred
- Ability to perform tasks as assigned with minimum supervision
- Preferred certifications (A+, Network+, Server+, OEM certifcations such as Dell and HP Server)
- Must be a citizen of the EU, or in possession of a Dutch work permit
- At least one (1) year of warehouse/datacenter supply chain or logistics experience