AV Technician Job Description

AV Technician Job Description

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AV technician provides support for Telecommunications and mobile devices (e.g., conference calling, video conferencing & web-based conferencing; conference phones, audio visual equipment, and Microsoft Lync).

AV Technician Duties & Responsibilities

To write an effective AV technician job description, begin by listing detailed duties, responsibilities and expectations. We have included AV technician job description templates that you can modify and use.

Sample responsibilities for this position include:

Corporate AV video conferencing experience
Set up and support events and meetings
Create and modify PowerPoint slides
Assist the team in any other activity assigned by the operations manager or lead
Implement good housekeeping practices for equipment and work areas
Primary support for All Hands meetings, webcasts, and TelePresence calls
Provides preventive maintenance support
Installation of audio visual equipment such as projectors, displays, video walls, speakers, cabling
Ability to lead AV system installations (Boardrooms, Classrooms, Conference Rooms)
Completely support customer needs on a daily basis

AV Technician Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for AV Technician

List any licenses or certifications required by the position: CTS, ITIL, DMC, DSP, V3, CCNA, DM, BICSI, A/V, ECC

Education for AV Technician

Typically a job would require a certain level of education.

Employers hiring for the AV technician job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Technical, Education, Computer, Computer Technology, Administration, Information Technology, Associates, Technology, Computer Science, Engineering

Skills for AV Technician

Desired skills for AV technician include:

Video Conferencing
Rigging
Trussing
Microsoft Office
Operation and troubleshooting of AV and videoconferencing related technology
OS: Win7
Adobe Media Suite
Audio visual equipment in a hotel environment
Conferencing equipment in order to establish necessary connections between the various parties
Hardware necessary to establish wired

Desired experience for AV technician includes:

Ability and willingness to complete physically oriented work, participate in 24/7 – on call rotation, work a flexible schedule and overtime as necessary
Detail oriented and capable of daily-weekly follow up on all assigned projects
Ability to understand CAD, Visio and construction drawings
Minimum of three years of office administration experience
Minimum of 4 years experience in computer systems (hardware and software) installation, configuration, and operation with Microsoft Windows-based operating systems (Windows XP Pro, Vista, Windows 7 and follow-on operating systems, Windows Server and SharePoint) or equivalent
DoD Directive 8570.1 compliant

AV Technician Examples

1

AV Technician Job Description

Job Description Example
Our company is hiring for an AV technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for AV technician
  • In addition to room furniture, conduct frequent AV/VC equipment setup/strike tasks, basic troubleshooting and operation
  • Practice good observation skills monitor conference room states and address issues proactively
  • Responsible to install and maintain all Audio Visual equipment on the property
  • This is a very physically active job
  • Provide preventative maintenance on all AV/MM related equipment
  • Organize and manage workflow for WPR supported events
  • Support AV/MM needs for large events
  • Other miscellaneous requests
  • Review the Outlook reservation calendar and plan support for events
  • Provide solutions and input for installation or connectivity failures associated with
Qualifications for AV technician
  • Audio Visual set up and breakdown of meeting space (30%)
  • Assist vendors and/or attendees with operational guidance and troubleshooting (10%)
  • Candidate must have valid drivers license to operate media van
  • Must have at least 1 year experience with Audio Visual and Equipment including a working knowledge of Computer based image projection in a Hospitality / Meeting Room Environment and assist with the day to day activities of the Entertainment Department
  • Minimum 2 years audio/visual support in a corporate environment
  • Must be able to read and interpret AV drawings
2

AV Technician Job Description

Job Description Example
Our growing company is hiring for an AV technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for AV technician
  • Ensure all AV equipment is carefully and safely stored and complete regular audits of the equipment when requested
  • Be fully aware and knowledgeable of all events and meetings taking place in the building so customers/colleagues can be advised accordingly
  • Monitor all standards of cleanliness and surroundings throughout the building reporting issues and concerns as and when required
  • To demonstrate flexibility and support and cover other FOH AV areas within the London campus if and when required
  • Assist the AV Manager with monthly reports and collation of accurate data as required
  • Active monitoring of helpdesk dashboard for potential service issues
  • To provide a professional Conference & hospitality catering service, ensuring that company standards are maintained and that Client expectations are met within the agreed objectives for the location
  • To assist with day to day set up of Audio Visual Equipment according to the clients request
  • Take all room bookings and coordinating requirements for the main building and Conference Centre meeting rooms, Including hospitality bookings for T,C,B and any other Hospitality requirements
  • Refer customers to online booking form on the intranet for all other hospitality bookings and liaise with Hospitality Manager ( fine dining and events) where relevant 10 Victoria street and main building, conference centre or any other Site
Qualifications for AV technician
  • Previous commissioning or integration experience a plus
  • DMC-D or DMC-E certification a plus
  • Cisco or similar professional certifications preferred
  • Vast knowledge in cisco networking preferred
  • Knowledge of working with complex A/V & Collaboration integrated systems
  • Has the ability to guide the business towards optimal solutions
3

AV Technician Job Description

Job Description Example
Our growing company is looking to fill the role of AV technician. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for AV technician
  • Communicate immediately with the Sales coordinator Supervisor, Hospitality Manager/Assistant Manager, if any changes occur
  • Communicate immediately with the Sales coordinator Supervisor, Hospitality Manager/Assistant Manager, if any issues appear with in the booking system as soon as possible
  • Book any other services required for the functions set up, equipment, maintenance
  • Compile and distribute all required reports as and when required
  • To answer all phone call’s whether at your desk or another desk in a professional manor within 3 rings or as soon possible
  • To answer all incoming e-mail request’s within two hours of receiving the request or as soon as possible
  • No last minute bookings to be taken unless agreed with the relevant HOD’s
  • To adhere to all office and company standard rules at all times
  • To perform show rounds of the conference centre when necessary in a professional manner
  • To maintain a comprehensive and accurate working record of room bookings
Qualifications for AV technician
  • Experience in organizing, planning, executing complex and highly visible projects
  • Experience in identifying opportunities for improvements involving optimization, system design, or development of new processes/policies
  • Experience understanding complex business needs and processes
  • Experience working with multiple technologies and a demonstrated ability to work with business users at all levels of the organization
  • Demonstrated ability to maintain clear communication channels with various stakeholders
  • Strong communication and influencing skills – oral, written, listening, presentations
4

AV Technician Job Description

Job Description Example
Our growing company is looking to fill the role of AV technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for AV technician
  • To liaise with Baxter Storey, AV, security and the catering department on conference booking requirements
  • To check next day’s bookings & make amendments as necessary
  • To serve as an information source for clients
  • To complete daily tasks and duties
  • To report any faults in meeting rooms, public areas and Reception areas
  • To carry out photocopying and faxing on request
  • Cary out any task deemed reasonable by your manager
  • Ensure that where possible all AV equipment requested by clients is set up and testing within given timescales
  • On arrival at work, ensure all audio-visual equipment is in good working order as required to the clients’ specification, assessing clients’ audio-visual needs and providing immediate support when necessary
  • Act on all reported technical problems/difficulties with equipment that may arise throughout the day and ensure that they are dealt with in an efficient manner
Qualifications for AV technician
  • Extreme confidence and comfort in dealing with VIPs and C-level executives
  • Must be flexible with our very dynamic environment
  • Is on call 24x7 to handle emergencies or outages
  • Corporate membership Pass to Singapore Zoo and River Safari
  • Must have an in-depth audio/visual technical knowledge with a minimum of 7 years practical related experience
  • Certified Technician by the Pharmacy Technician Board (PTCB)
5

AV Technician Job Description

Job Description Example
Our innovative and growing company is looking for an AV technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for AV technician
  • Maintain a working knowledge of all AV equipment in stock and other equipment regularly used and, where possible, assist in problem solving/fixing of such equipment
  • Ensure that a strong working relationship is established and maintained with our designated AV suppliers and clients
  • To assist with equipment maintenance, preparation, delivery, setup and collection
  • Ensure video editing, encoding and other video related work is carried out as per client instruction within given timescales
  • Candidate should have a strong knowledge of audio and video encoding formats and be able to utilize software to render and convert audio and video into formats that are acceptable to the property systems
  • Maintain records of maintenance, repair and distribution of equipment
  • Sets up and operates sound equipment for live entertainment
  • Perform daily inspection and operational check of all audio/visual equipment and media devices in all conference rooms and at start of business day
  • Perform on-site and remote testing for domestic and global offices
  • Coordinate with the design team to determine AV basic infrastructure requirements for any new conference room or media design
Qualifications for AV technician
  • Must have the ability to sit, stand, stoop and bend for extended periods of time
  • PC & Networking proficient (must already know your way around a computer)
  • Can sit, stand, stoop and bend for extended periods of time
  • Knowledge of Service Request Management and service processes, procedures and policies
  • Strong understanding of Service Development, Management and Operation tools
  • Experience with management of end-user peripherals including asset management

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