Credit Specialist Job Description
Credit specialist
provides support by providing general policy clarification, loan-level review and policy interpretation, and contacting and discussing policy questions/loan-level scenarios with investors and agencies.
Credit Specialist Duties & Responsibilities
To write an effective credit specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included credit specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Provide excellent customer service to all clients, both internal and external ensuring that transactions are processed accurately in accordance with established credit guidelines and Bank’s policies and procedures
Provide first call resolution while following strict procedures that meet compliance guidelines
Activate and deactivate customer accounts in accordance with policies and procedures
Ensure continued alignment of the credit portfolio with business and risk strategies, risk policies and procedures and implements opportunities which improve business operations, partnerships and client satisfaction
Effectively handles incoming calls from credit applicants on new applications other credit questions
Cash management including collection and forecasting
Reviewing/releasing orders from credit hold
Root cause analysis on late payments
Influencing and managing vendor and internal stakeholder relationships to encourage on time shipment and payment
Ensure certificates that automatically upload into the system using the certificate wizard (part of the software package) are accurate and fully competed by the customer
Credit Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Credit Specialist
List any licenses or certifications required by the position: NACM, MGI, FCRA, MBA, SAS, CDCS, SQL, PROC, OJT, CDIA
Education for Credit Specialist
Typically a job would require a certain level of education.
Employers hiring for the credit specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Finance, Accounting, Business, Education, Economics, Associates, Business/Administration, General Education, Technical, Management
Skills for Credit Specialist
Desired skills for credit specialist include:
Loan documentation
Relevant industry issues
Credit bureaus and reporting
Loan Grading Process
Regulations
Loan policy
Loan policy and regulations
Procedures
SAP
Desired experience for credit specialist includes:
Experienced in MS Office tools, open to new system environment Experienced in MS Office tools, open to new system environment
Minimum 1-3 years experience in Credit or related field is preferred
Enthusiasm to work in a fast paced, team oriented environment
Flexibility to work occasional extended hours as required
Ability to present data collected and analyzed to management and above
Compose professional business letters using existing templates for new account openings, requests for personal guaranties
Credit Specialist Examples
1
Credit Specialist Job Description
Job Description Example
Our growing company is looking for a credit specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for credit specialist
- Prepare the credit write ups for credit decisions in the specified format
- Fostering of pro-active partnerships, negotiations & communication in relation to credit matters / new transactions with Relationship Managers, Collateral Valuation Office, Solutions Partners, Trading, Legal, Compliance and other CRM / Risk business units
- Carry out credit assessments, negotiations, approvals and working with relevant stakeholders for resolution of risk events
- Monitor market, regulatory, macro-economic and political developments
- Maintains timely communication with internal departments to ensure timely payment of delinquent invoices
- Be ready, willing and able to assist and support other staff should the need arise
- Deliver exceptional service to our high value customers by providing best-in-class service and solutions to grow customer relationships within set standards
- Directly interact with customers, review applications and documents, and assess credit-worthiness of customers
- Manage both inbound and outbound workflows while independently problem solving and making sound decisions in a fast-paced work environment
- Lead by example in adherence to Credit & Collections Dept
Qualifications for credit specialist
- Work in a team environment and meeting company and departmental goals
- Perform collections for 1,500-2,000 accounts with a portfolio of $12 million monthly
- Process credit applications and procure bank/trade references and credit reports
- Enter tax certificates and update customer records such as address changes
- Complete new vendor set up documents
- Establish credit limits
2
Credit Specialist Job Description
Job Description Example
Our growing company is hiring for a credit specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for credit specialist
- Prepare and mail dunning notices and collection letters
- Generate routine reports and correspondence
- Able to work autonomously with minimal supervision and within a team and to foster a positive work environment
- Demonstrated time management skills and ability to handle multiple priorities and tasks with shifting time frames and meet deadlines
- Creates and maintains reports, databases and spreadsheets to generate various analyses related to the entire Revenue Operations organization
- Ability to complete large/complex projects
- Willing to wear funny hats and have fun at short notice
- Accumulates, analyzes and processes financial operating information from multiple business systems and sources that are accurate and relevant to management needs
- Provides support to internal customers through creation, training and maintenance of Access databases and Excel based tools
- Identifies, analyzes, and interprets data for payor trends and retraction patterns
Qualifications for credit specialist
- Provides files to Finance department for end-of-month reconciliation
- Designs and implements ad-hoc reporting projects in collaboration with business partners to develop specifications, logic, and testing of specified reports
- Provides report documentation and end-user education
- Accumulates, analyzes, and interprets 835 ERA provider adjustments and claims data
- Review transactions received for variances to General Ledger and billing system claims
- Reduces and problem solves overall transaction volume of Provider Adjustment general ledger
3
Credit Specialist Job Description
Job Description Example
Our company is growing rapidly and is looking for a credit specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for credit specialist
- Captures key findings from Payor 835 ERA files
- Facilitating timely credit reviews for new and existing accounts, reviewing financial statements and recommending appropriate limits, terms, , in compliance with established policies
- Through effective partnering with Sales and Relationship Management and Corporate & Institutional / Banking teams reactively identify & close new credit business (and retain existing credit business) in conjunction with PRMs
- Manage risk/reward by effectively pricing credit transactions to generate ROE and revenue of credit and banking portfolio to attain regional business & team goals
- Complete internal credit correspondence, including ETRs
- Ensure transaction and collateral security remain within approval guidelines
- Responsible for ongoing collateral evaluation
- Conduct collections of corporate and non-corporate accounts via outbound phone calls, aging reports, invoice packets, order review, intranet websites, various customer A/P portals, and email correspondence with AP contacts
- Respond to incoming calls and mail from aligned accounts and extensive interaction with both internal and external customers
- Utilize strong written and verbal communication skills to effectively communicate in a professional manner to maintain the business relationship while collecting on past due AR
Qualifications for credit specialist
- A four-year college degree is desired
- Prepare more complex manual documents, including muni documents, dairy documents
- Able to handle difficult or challenging credit / collection situations with diplomacy, tact and professionalism
- Must be highly customer service focused and a team player
- Minimum of intermediate skill level using Microsoft Excel (advanced formulas, Pivot tables, VLookups)
- Must be very detail oriented and accurate in work product
4
Credit Specialist Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of credit specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for credit specialist
- Provide accurate information as needed by customers, sales, and credit
- Manages and oversees loan/deposit portfolios
- Recommend potential deposit, trade, treasury management, foreign exchange, private banking, asset management, and other services to our Relationship Managers (RM) prospects
- Work with credit analyst in reviewing existing credits
- Perform other administrative duties required for the maintenance of a portfolio of clients
- Assist in the development of junior bankers, credit analysts, and relationship associates
- Ensure the portfolio administration and risk management of each client relationship is in compliance with established EWB credit policy, procedure and business strategy commercial and regulatory guidelines
- Verify and accurately data enter various lease and loan applications in credit processing system
- Posting daily USD/CDN credit card payments
- Complete online Lockbox payments in order for the payments to post to the correct customer account
Qualifications for credit specialist
- Reviews status of delinquent accounts and initiates collection action
- The minimum education required is a high school diploma or equivalent
- Proficient understanding of principles in functions
- Ability to read and comprehend simple instructions, create correspondence and memos
- Strong communication skills due to contact with customers and employees at various locations
- Effectively present information one-on-one and in group situations with upper management
5
Credit Specialist Job Description
Job Description Example
Our growing company is hiring for a credit specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for credit specialist
- Ensure payment processing batches balance at the end of posting
- Processing credit card refunds
- Complete requests from internal customers within 24 hours
- Processes and posts all prior days credit card transactions to individual customer accounts
- Processes and logs all credit card orders on a daily basis
- Communicates order status to customers and Sales associates
- Makes appropriate changes to customer maintenance in ISCI
- Maintains and ensures accuracy of all customer credit card information
- Identifies and processes credits (returns) and additional credit card changes for NL invoices/advertising
- Manage credit activities for assigned account portfolio
Qualifications for credit specialist
- Advanced computer skills in Microsoft Office, Electronic Billing System and Oracle Financial System preferred
- Ability to deal with confidential patient and payor information and/or issues, using discretion and judgment
- Ability to utilize a PC by being proficient with Windows-based software
- Preferably 1+ years of experience in the consumer lending or financial industry
- Experience underwriting loans and/or reviewing financial documents is a plus
- Fluent in either French or Arabic