Communications & Engagement Manager Job Description
Communications & Engagement Manager Duties & Responsibilities
To write an effective communications & engagement manager job description, begin by listing detailed duties, responsibilities and expectations. We have included communications & engagement manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Communications & Engagement Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Communications & Engagement Manager
Typically a job would require a certain level of education.
Employers hiring for the communications & engagement manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Communications, Journalism, Marketing, Public Relations, English, Business, Education, Corporate Communications, Management, Communication
Skills for Communications & Engagement Manager
Desired skills for communications & engagement manager include:
Desired experience for communications & engagement manager includes:
Communications & Engagement Manager Examples
Communications & Engagement Manager Job Description
- Develops targeted communications informing our subscribers of offers or special programming events to reinforce the SiriusXM value proposition and add value to benefit the subscriber
- Able to write quality grammatically correct copy quickly for emails
- Works seamlessly with Programming, Brand and Interactive to publish targeted and relevant communications to the SiriusXM subscriber base
- Manages engagement communications providing information on key programming events to drive engagements
- Working closely with design, production, merchandising and franchise teams and leaders to develop our product narrative and share compelling stories that inspire employees
- Bringing a fresh perspective to communicating across all channels, with a specific emphasis on how to best utilize digital communications to best tell a story
- Being both a strategist and an operator, directing and managing multiple internal “campaigns” to build awareness around and passion for the brand globally
- Partnering with HR and supporting leader communications by developing organization announcements, team tools, recruiting presentations and leader messages that reflect the voice and values of leaders
- Building and executing engagement events and recognition programs to rally employees
- Coordinating town hall events, including logistics and leader presentations
- Ensure that all communications to customers are timely and accurate
- 6-8+ years of progressively more responsible experience in directly relevant leadership roles in employee communications, program/project management, technical product management/marketing, and/or event planning, preferably in a global technology company or technology division of global financial services company
- BA/BS degree is required with preference for degrees in Business, Communications, Computer Science, Engineering, or related fields
- Outstanding communicator with strong writing and communications skills
- Highly skilled in the design and creation of a wide variety of new communications and reporting vehicles
- Excellent presentation, facilitation, collaboration and teamwork skills with demonstrated ability to gain trust, secure buy-in and influence change at all levels
Communications & Engagement Manager Job Description
- Contributing to the strategic development of the employee home page broader employee engagement efforts
- Using the Market Insight Presentation process – project manage and deliver high quality, trend and insight driven customer centric presentations and events to include trends presentations, technology presentations
- Manage budget/costs to plan of assigned businesses
- Develop a robust employee engagement strategy, partnering with OA
- Deliver high fidelity schematics, workflows, interactive storyboards and design deliverables that guide creative, content, and development efforts
- Present design decisions to teams and stakeholders, articulating and rationalizing needs against user insights and business goals
- Develop the Global Technology Services communications and engagement strategy and plan
- Leads and develops the identification and execution of influencer partnerships, inclusive of story and content creation
- Leads the execution of influencer seeding strategies to support new launches and key seasonal moments for all brands
- Sets the North America PR and social media strategy to support influencer partnerships and seeding initiatives
- Monitors industry trends to identify new marketing approaches and opportunities
- BA in related area or equivalent work experience
- 3 or more years in related position within comparable industry - digital communications within the Entertainment Industry or Satellite Television
- Strong e-marketing, analytical, operational skills
- Extensive knowledge of email and digital marketing
- Extensive knowledge of email design (both mobile and desktop)
Communications & Engagement Manager Job Description
- Leads execution to secure editorial coverage in all appropriate media to support influencer partnerships
- Lead the planning and execution of all major press launches for the US and Canada
- Strategize and execute PR outreach for Canadian market
- Prepares creative and content briefs to lead negotiations with talent management and alignment with influencers
- Support Director/SVP in developing go-to-market strategy including influencer strategies in all communications programming
- Partner with Global Consumer Marketing to execute digital enagement strategy
- Develop program KPIs and reporting results for review regularly
- Lead and support diverse initiatives such as orientation, R&R initiatives and more
- Work closely with business partners and senior leaders to develop and implement internal communication strategies that support pan-Finance business objectives
- Solicit and gather feedback and distill it into actionable outcomes to support business activities, employee experience
- Adept in Social Media
- Knowledge/interest in pop culture and mainstream entertainment a plus
- Understanding of HTML and dynamic publishing
- Strong technical understanding of data-driven messaging
- Overall responsibility for the consistency of messaging and tone of voice for the brand across all media channels (brand and, as far as possible, external)
- Overall responsibility for digital engagement and communications budget
Communications & Engagement Manager Job Description
- Raise the profile of the Chester service teams by regularly submitting information for internal publication about what we do, how we do it, Great Service or fundraising activities
- Lead and oversee all efforts related to continuous engagement and effective communications with all of the communities and audiences ISCOPES serves
- Serve as a co-manager on the ISCOPES Leadership Team
- Ensure ISCOPES sustainability through relationship-building and brand/culture development/management
- Develop and implement a communications and engagement strategy to ensure the effective delivery of communications and employee engagement
- Provide communications planning and delivery to support key VWG campaigns and operational communications
- Provide communications advice to operational and senior managers and measure the effectiveness of delivery
- Managing key relationships within CSC senior management and VWG in order to communicate site performance, raise the profile of the site and drive usage
- Delivering regular reports on Knowledge Base site performance and business issues and ensuring that Oracle is functioning efficiently and CSC and VWG experts are fully supported at all times
- Maintaining high editorial standards across the site and maintaining focus on the professional development of the team
- Communications strategy - demonstrated strong internal and external communications skills and knowledge and a willingness to continue learning how to engage on new mediums
- Storyteller - you’ll be owning the narrative of the Functions’ C-suite leadership…strong written, verbal and presentation skills will be key
- Distill Complex Information into simple actionable language – employee programs can “sound” complex at first being a person who can easily break down complexity and turn it into simplicity is essential
- Experience creation – creative innovative thinker who is able to collaborate to bring new ideas to life in the form of communications and events AND will know how to amplify existing events
- Collaborator – you’ll be working in a matrix
- Innovative spirit who leverages strong business acumen and passion for people to bring our employer position to life
Communications & Engagement Manager Job Description
- Leads communication partnership with key Clinical business areas within the company
- Owns the communication plan and execution (strategy, creative/content management, execution/production plans, reporting and continuous improvement efforts) for key Clinical business areas for products/programs designed to encourage preventive care and healthy decisions
- Collaborates with data teams and the digital marketing team as part of the communication strategy and identifies continuous improvement efforts
- Responsible for KPIs for all communications managed and evaluates campaign performance and opportunities for optimization and to integrate into the campaign engine
- Leads the overall content strategy for the clinical communications team to ensure consistency and quality of content across all clinical communications managed
- Supports the enterprise Marketing Operating Model to help drive consistency and success of communications across the enterprise
- Steward of the brand voice, driving simplified, consumer-friendly messaging in all clinical communications
- Leads development of marketing collateral to support marketing plans
- Provides leadership and direction to marketing support and creative staff
- Develop and execute a communications and engagement plan that supports the SSO strategic objectives and vision, aligns to the firm’s people initiatives and drives desired behaviours across all SSO locations
- Comfortable in your own skin and working with the C-suite
- Agile persona that is decisive and flexible
- Results oriented - demonstrated experience meeting expectations of team members, clients in corporate and/or agency environments…deadlines are key in our fast paced environment
- Global - ability to manage projects across geographies with culturally diverse employee groups
- Tech Savvy – connecting employees around the world means using new and different technologies this person needs to have a high degree of comfort with testing and trying new things
- Own Support for C-suite leaders