Engagement Associate Job Description
Engagement Associate Duties & Responsibilities
To write an effective engagement associate job description, begin by listing detailed duties, responsibilities and expectations. We have included engagement associate job description templates that you can modify and use.
Sample responsibilities for this position include:
Engagement Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Engagement Associate
List any licenses or certifications required by the position: CAIA, CIMA, FRM, CFA, PMP, AEM, CISSP, YMCA, IAP2, SCRUM
Education for Engagement Associate
Typically a job would require a certain level of education.
Employers hiring for the engagement associate job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Education, Business, Finance, Accounting, Management, Legal, Military, Marketing, Communications, Telecommunications
Skills for Engagement Associate
Desired skills for engagement associate include:
Desired experience for engagement associate includes:
Engagement Associate Examples
Engagement Associate Job Description
- Become an advocate for The New School in social media spaces, engaging in dialogues and answering questions where appropriate
- Deploy current New School students as active contributors to social and digital media, devising protocol for student contribution, compensation, and maintenance of standards that convey university central goals without diluting students’ perspective
- Support the Leadership Gifts team in all aspects of the development, implementation, and management of various types of events
- Support the Associate Director and Manager of Leadership Engagement in managing administrative tasks
- Manage event data in Salesforce
- Assist in the design, printing, and mailing of event invitations to major donors and prospects
- Work closely with conference call companies to organize large conference calls to brief donors on our programs
- Work closely with the research team to request and produce research on event guests
- Help to organize and produce event collateral for guests and preparatory briefing materials for CEO and Leadership Gifts Officers
- Lead the day to day strategic offering for the client’s Mid-Market audience
- Team player with collaborative and strong interpersonal skills
- Liaise with content strategy team on content strategy and themes for the client’s audiences, defined by industry and roles
- Lead segmentation and identify and refine messaging to help differentiate communication with the purpose of audience generation
- Synthesize client inputs and guidance to create direction for campaign and content ideas
- Provide previous experience working with global B2B companies
- Quickly build a deep understanding of the client’s business/industry and represent this knowledge internally
Engagement Associate Job Description
- Help oversee content and creative workflows, ensuring deliverables with impact
- Steward of segmentation and owner of audience insights, having a deep understanding of key industries (segments) and how each job title/role thinks and behaves in his/her job
- Lead the creation of customer lenses, containing personas and buyer journeys with the aim to drive preference, engagement and conversion
- Design segmented conversation maps, connecting and sequencing content into conversations with the aim to progress towards preference and purchase
- Develop content distribution, influencer and social conversation strategies to amplify reach
- Become the internal voice and go-to for knowledge about our client UPS’s business and their key industry target segments
- Drive brief writing, translating insights and client inputs to precise and concise briefs for the creative teams
- Provide general administrative support to the department and/or team
- Assists with scheduling intra/inter-departmental, multi-market and project-based meetings when needed
- Maintain calendars, schedule meetings, make travel arrangements, and coordinate all travel logistics
- Understand the role of content in developing relationships
- Strong understanding of social obviously (from mechanics that increase the chance of content being shared to just platforms)
- Experience in customer-centric planning
- Fluent in digital content, new formats, new platforms and how audiences uses them in their daily lives
- Understand how to develop social strategies (developing content with social groups, sharing content with social groups, engaging influencers, understanding social distribution)
- Must be a strong strategic thinker to ensure ideas produced are always aligned back to the strategic goals of the business and the key elements of the brand's message
Engagement Associate Job Description
- Create and maintain a central filing system for the department and/or team
- Review and distribute incoming mail
- Maintain department or team databases and tracking systems
- Monitor office supplies, anticipate needs, and place orders as needed
- May be responsible for the production of webinars and all related logistics
- May deal with confidential issues and information
- Project development and management of intra- and inter-departmental, , external initiatives, meetings, events, conferences, grants, promotion, for the department and team
- Assist with switchboard coverage
- Coordinate new department and/or team member training and assistance, , creation of onboarding schedules
- Develop and support a company-wide Employee Engagement strategy
- Minimum five years of administrative or related work experience
- Measure, evaluate, report, and present on the effectiveness of engagement programs to ensure they are delivering results aligned with the success criteria
- Serve as an advisor to senior management, HR teams, Engagement partners, and employees on Engagement strategy
- Bachelor's degree in Organization Development, Human Resources, Business Management or a related field and or equivalent experience
- Strong organizational skills, including multi-tasking capabilities, priority setting, and meeting deadlines
- Self-motivated, proactive, collaborative with an attention to detail and accountability for results
Engagement Associate Job Description
- Gather content for and produce USGCRP’s e-newsletter
- Produce content for the USGCRP website and social media presence
- Develop and maintain a roster of communications partners within the Federal Government
- Manage USGCRP stakeholder mailing list
- Design and produce collateral materials for USGCRP products and activities (e.g, summary documents, fact sheets, presentations, brochures)
- Develop visual communication tools such as diagrams and infographics
- Manage a multiyear outreach plan for the advancement program that considers various audiences and programs (e.g., campaign programming, principal donor programming, regional major gifts programming, international programming)
- Primary contact for Beauty scientific engagement activities in NA
- Work with the GSE Beauty Lead to develop an integrated relationship between JNJ and the dermatology profession in NA in areas of business interest
- Under the direction of the GSE BEAUTY Lead, leverage and integrate relationships between relevant internal JNJ stakeholders, at local and regional levels, and relevant healthcare KOLs with JNJ local and global professional strategies
- Excellent interpersonal skills, with the ability to excite and engage a diverse group of parents, students and community stakeholders
- Hands-on experience with ESP
- Experience supporting the planning and organization of meetings and events such as seminars, public forums, and workshops
- Demonstrated experience and success in designing pamphlets, brochures, fact sheets, posters and product packaging
- Proficiency in Adobe Creative Suite, Microsoft Office, and Google Apps
- Familiarity with customer relationship management and e-mail marketing tools (e.g., MailChimp, Insightly)
Engagement Associate Job Description
- Activate Scientific Engagement strategies in NA in partnership with the marketing teams across NA
- Partner with Global GSE leader to support thought leadership initiatives aligned with Global mass and speciality BEAUTY priorities
- Work with BEAUTY SE leaders to implement strategies for NA BEAUTY scientific engagement to achieve organizational objectives
- Serve as a resource and subject matter expert as directed at local advisory and congress activities as needed
- Work with other BEAUTY SE parnters to design, development and implement programs related to educational, promotional and reporting materials for products related to clinical trials, solicited and non-solicited studies, publications, Management of budget, contract negotiation and oversight of vendor activities in the region
- Manage the plans of Scientific Engagement- BEAUTY programs, including identification of critical paths, budget development and tracking of all projects
- Maintain relationship with key BEAUTY opinion leaders and professional associations across NA, manage Advisory Boards, Expert Panels and Speakers’ Panels
- Mentor PharmD students and interns on rotation and define appropriate projects and timelines by establishing accountability for assignments, through management and creation of educational, promotional and reporting materials for use by internal and external stakeholders
- Provide trainings for key internal and external stakeholders including sales strategy team, sales force, marketing, retailers
- Ensures compliances with HCC and legal guidelines
- Inspire creativity with the creative team (simplifying things and honing in on key insights)
- Must have a good sense of editorial planning to be able to identify and plan against ongoing themes and know how to tie new stories back to those central themes
- Must be an expert storyteller, fluent in building the necessary narrative elements, as much of the job is identifying the real story beneath the existing content
- Familiarity with climate and/or environmental issues strongly desired but not required
- Experience in presenting, communicating and engaging relevant stakeholders (Alumni, Staff, students)
- Experience in alumni relations or sales/marketing/customer-focused roles