Clinical Applications Specialist Job Description
Clinical applications specialist
provides sales support and training related to product and clinical applications, and also provide Orders support for the MRI modality, product specialists and country teams to meet customer needs.
Clinical Applications Specialist Duties & Responsibilities
To write an effective clinical applications specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included clinical applications specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Support the Product Segment Leader, in-country Product Specialists and Channel Partner sales/clinical applications teams with training, clinical domain and product expertise
Assist in developing sales, marketing and customer materials
Assist in collecting competitive intelligence and report back to marketing
Manage demo inventory – tracking & replenishing in a timely manner
Provide timely and accurate territory reports to management, provide information for various departments as requested
Report any problems, needs, ideas, related to product and/or techniques to the appropriate Product, or R&D, Manager
Provide expertise and assistant to sales team to complete EUS EBUS equipment quotes for customers
Provide technical imaging expertise clinical training to physicians, nurses, Biomeds, Respiratory Technicians (RTs), reprocessing and support staff in the installation and use of customer EUS EBUS product(s), which consists of ultrasound processors, echoendoscopes, miniprobes, FNA/ TBNA Needles and other related consumable items
Must become the expert on our key Proof Source Studies and be able to understand and talk to the details and nuances from a clinical perspective
Provides telephone clinical application support to external and internal customers
Clinical Applications Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Clinical Applications Specialist
List any licenses or certifications required by the position: RDMS, RDCS, ARRT, FASE, RCIS, RVT, MUST, ARDMS, CCI, MOSAIQ
Education for Clinical Applications Specialist
Typically a job would require a certain level of education.
Employers hiring for the clinical applications specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Education, Healthcare, Business, Associates, Technical, Medical, Nursing, Radiography, Computer Science, Radiation Oncology
Skills for Clinical Applications Specialist
Desired skills for clinical applications specialist include:
Company products
Accreditation requirements
Breast MRI environment with MRI guided biopsy experience
Elekta
Healthcare and evolving industry standards/challenges
Siemens and other vendor applications applied to radiation therapy
Trends in technology relating to software applications
Collaborative computing tools
PCs
Be able to exercise judgment in selecting innovative and practical methods to achieve problem resolution in the assigned region
Desired experience for clinical applications specialist includes:
Registered Diagnostic Medical Sonographer (RDMS) certification is required
Minimum of 3 years clinical ultrasound experience is required
Experience with EUS or EBUS is preferred
Bilingual ability is a plus (French & English)
Previous business experience in product demonstration, installation, inservice, training and teaching on usage is essential
Knowledge of gastroenterology and/or pulmonology specialties is a plus
Clinical Applications Specialist Examples
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Clinical Applications Specialist Job Description
Job Description Example
Our growing company is hiring for a clinical applications specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for clinical applications specialist
- Support assigned trade shows and professional conferences by performing product demonstration/promotion, collecting customer feedback, addressing concerns
- Use product knowledge along with understanding of clinical environment to assist in troubleshooting clinical issues, deploying technology to assist in supporting workflow
- Conduct regular review sessions with commercial team
- Support the Product Segment Leaders, in-country Product Specialists and Channel Partner sales/clinical applications teams with training, clinical domain and product expertise
- A passion for customer service and the ability to perform with a sense of urgency while achieving short and long-term goals
- The ability to work autonomously being an integral part of a team
- Strong ability to diagnose and trouble shoot complex electro-mechanical devices
- Availability to travel within Australia
- Support trade shows and professional conferences by performing product upgrade demonstration and promotion customer training
- Careplan Development & Documentation
Qualifications for clinical applications specialist
- Ability to effectively communicate and educate physicians, nursing and sales personnel is essential
- Must have effective teaching and training skills to educate physicians, nursing, technical, reprocessing and sales personnel
- Must maintain all certification and/or registrations
- Registered Diagnostic Medical Sonographer (RDMS) is required
- Business experience in product demonstration, installation, inservice, training and teaching on usage is preferred
- PhD/MD degree in radiology, clinical, medical physics, bioengineering, medical imaging, computer science or related filed
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Clinical Applications Specialist Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of clinical applications specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for clinical applications specialist
- Development of customized training materials
- Consulting of Clinical Workflows
- Provide first level of Desktop and Application support for Radiation Oncology Department and Interface between the department and the various divisions of NYU MCIT
- Troubleshoot Radiation Oncology IT related issues including (but not limited to) Aria Application, Desktop, networking, storage, hardware, citrix and Triage the issues as needed to appropriate teams within MCIT
- Provide advance troubleshooting support for applications as necessary
- Work on helpdesk tickets, change requests, work orders, and new rollouts
- Triage audio-visual and video conferencing issues to onsite desktop team and follow up
- Ensure System changes, follow clinical workflow, change management procedures and protocols, create and maintain all documentation for all assigned applications and develop, plan and execute testing for supported applications
- Communicate all necessary application changes, enhancements and procedures to all necessary department teams and follow proper change management process
- Assists the sales organization in demonstrating and selling all ultrasound products by providing the technical imaging expertise of ultrasound
Qualifications for clinical applications specialist
- Familiar with CT/MR equipment, and scanning injection protocols
- Preferred with solid experience in various medical image processing algorithms in segmentation, registration or pharmacokinetic models
- Willingness to travel within your specified geographic region nationwide
- Must have a valid driver's license as travel is essential this is a home-based role, however up to 80%travel can be expected
- Degree in Science, Orthoptics, Optometry, Marketing or Busi-ness (Master is preferable) • Proficiency in English both written & spoken is a must • Able to converse in Bahasa Malaysia or other Chinese dialects (optional) • 3 years sales and or marketing experience in Ophthalmology
- Bachelor’s Degree in a Biological OR Life Science Discipline
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Clinical Applications Specialist Job Description
Job Description Example
Our growing company is hiring for a clinical applications specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for clinical applications specialist
- Provides extended on-site support and/or training to customer as appropriate after installation
- Establishes and maintains relationships including physicians, nurse management and other associated personnel at the customer level
- Troubleshoots, identifies and corrects, as possible and appropriate, any equipment related adjustments, functions, or problems
- Supports internal and external education courses and activities related to the clinical usage of ultrasound products
- Reports any problems, needs, ideas, related to product and/or techniques to the appropriate Product, or R&D, Manager
- Supports the clinical evaluation of new product development
- Maintains working relationships with all levels of the sales organization and other support functions, such as customer service and repair, operations, field service engineering and administration
- Develops and maintains effective knowledge of competitive products and provides input to management
- Coordinates and conducts customer support and training activities in the Operating Room environment
- Provides product training in-person and virtually to maximize product utilization, upgrade opportunities, growth and adoption
Qualifications for clinical applications specialist
- Gastroenterology background is a plus
- Ability to travel extensively is necessary
- A minimum of 5 years’ experience in Flow Cytometry
- A minimum of 2 years' experience in Clinical Flow Cytometry, including instrument setup, specimen preparation, and data acquisition and analysis
- Must have experience with instrumentation and assay troubleshooting and in the development of assay/workflow designs
- Minimum of 2-4 years of clinical experience as a Technician in a surgical practice English
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Clinical Applications Specialist Job Description
Job Description Example
Our company is growing rapidly and is looking for a clinical applications specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for clinical applications specialist
- Interfaces closely with physicians, nurses, Operating Room staff and Technologists to increase procedural knowledge and product satisfaction
- Provide technical and clinical leadership during sales process by demonstrating full range of Molecular Imaging product features including potential uses, product capabilities and benefits to customers as needed
- Deliver product training to customers on software, application and or equipment use, monitor customer installations within assigned territory region to improve customer satisfaction and maintain customer relationships
- Responsibilities may also include ongoing post-sale customer support including onsite clinical in-servicing and go-live support
- Gain knowledge and familiarity with customers and their environments within the UK&I (current operations and workflow, desired operations and workflow, image quality, training function and resources)
- Improve customer satisfaction (as measured by Customer Satisfaction Survey) by providing training, applications consulting and image quality expertise, so that customer expectations are met or exceeded
- Meet regularly with Project Manager, Implementation Team and Regional Business Managers to provide customer feedback, assist with project plans and align schedules
- Participate in training programs to enhance training and applications consulting skills
- Develop/deliver HCIS training programs for Implementations/ISS team (upon request)
- Provide product demonstrations and attend to demonstrate at exhibitions when required
Qualifications for clinical applications specialist
- Minimum 2-4 years clinical experience in Ophthalmic Surgical or clinical setting
- 5 years clinical experience in Radiography and Fluoroscopy
- Experience in a high volume customer service environment, in a technical support center operations experience preferred
- Provide clinical support to Acute Care Therapies ventilator customers on a daily basis with training, education, evaluations and follow up visits
- Implementation of all key programs and tools
- Create and update all training documentation for Getinge UKI ventilation customers
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Clinical Applications Specialist Job Description
Job Description Example
Our innovative and growing company is hiring for a clinical applications specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for clinical applications specialist
- Collect Voice of Customer (VoC) input
- Provide a timely response to customer inquiries and complaints
- Provide reports to Regional Business Manager as requested
- Collecting clinical data and assist Invivo Marketing with the development of clinical marketing materials
- Completing paper work, documentation, and administrative tasks per organization policy and procedures
- Develop and manage the research collaboration with your academic partners
- Define and execute research projects with your academic partners to generate scientific results that are relevant for the academic and industrial partnership
- Serves as the application administrator
- Assists users with understanding and utilizing reports
- May provide support and training for end-users
Qualifications for clinical applications specialist
- Support promotional activity as directed by sales management
- Train and educate throughout the whole sales cycle, address clinical questions and issues
- Responsible for timely completion of administrative tasks and projects
- Critical Care Nurse, or equivalent
- Industry standard credentialing, preferred but not required
- Knowledge of visual fields, lensometry, refractometry, and biometry and/or fundus photography