Clinic Assistant Job Description
Clinic assistant
provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with scheduling guidelines for established patients.
Clinic Assistant Duties & Responsibilities
To write an effective clinic assistant job description, begin by listing detailed duties, responsibilities and expectations. We have included clinic assistant job description templates that you can modify and use.
Sample responsibilities for this position include:
Assist providers in office procedures which may include ECG's, alcohol drug screen, DOT physicals, point of care lab testing, and other procedures as assigned
Taking and recording accurate vital signs and measurements assisting with exams and procedures
Be responsible for patient rooming, assisting with procedures, prescription refills, ECG's, point of care testing and other duties as assigned
Be responsible for patient rooming, assisting with procedures, prescription refills, ECG's, and other duties as assigned
Communicate requests and provide medical information to and from patient care providers in strict accordance with HIPPA and all policies and procedures
Working collaboratively with other health care team members to endure patient needs are met and clinic operations are efficient
Participating in the identification of patients needs for referrals implementing teaching plans for parents and their families in accordance with individual care plans
Demonstrates excellent customer service skills to patients/visitors in the clinic/on the phone
Greets patients in respectful manner
Assesses need for special accommodation/transfer
Clinic Assistant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Clinic Assistant
List any licenses or certifications required by the position: BLS, CPR, MA, AHA, BCLS, CMA, AED
Education for Clinic Assistant
Typically a job would require a certain level of education.
Employers hiring for the clinic assistant job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Supervision, Medical Assistant, Medical, Management, Marketing, Education, Healthcare, Health, Business, High School Education
Skills for Clinic Assistant
Desired skills for clinic assistant include:
Current computer systems used in clinical areas
Appointment scheduling policies and procedures
Appointment scheduling practices
Medical terminology
Rules of confidentiality/release of information
Procedures
Abbreviation
Experience with the standard pre-test and pre-procedure instructions which patients may receive
Multiple disease specific programs
Name
Desired experience for clinic assistant includes:
Responds to patient questions in an appropriate manner
Addresses customer satisfaction issues in an efficient manner
Relays preparatory instructions to patient
Provides direction to patients and visitors to appropriate areas within the hospital, outpatient clinics and ancillary services
Demonstrates proper telephone and paging system technique and etiquette
Coordinates visits with specialists, diagnosticians, and all other ancillary departments integral to the delivery of specialized care for Fairview patients
Clinic Assistant Examples
1
Clinic Assistant Job Description
Job Description Example
Our innovative and growing company is looking for a clinic assistant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for clinic assistant
- Uses forms/documents required for patient care visits
- Verifies and completes necessary information for registration, charge capture and referral management process
- Demonstrates knowledge of contracted payors and obligations of primary or specialty clinic
- Obtains and records vital signs, pain screens, weights and heights accurately into Longitudinal Medical Records (LMR)
- Obtains specimens (urine, stool, sputum, ) and ensures accurate labeling in presence of patient
- Precepts new hires when applicable and informs managers of training needs
- May be required to lead topics at staff meetings
- Oversee and manage the daily operations of the clinic
- Responsible for achieving membership sales and retail sales goals
- Manage sales associates and therapist staff
Qualifications for clinic assistant
- Understand Fairview mission and demonstrate Fairview core values
- Must participate in ongoing system wide education and training
- Must possess basic computer skills (email, internet, Excel, Word) and able to work independently with minimum supervision required
- 1 year minimum experience working in a physician clinic or hospital registration/scheduling required
- Specialty-specific clerical experience in a physician clinic preferred
- Basic understanding of office equipment such as fax, copier, scan
2
Clinic Assistant Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of clinic assistant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for clinic assistant
- Ensures all staff members adhere to all established policies and procedures related to the front desk business operations and continuously monitors compliance
- Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures
- Work with providers, nursing and office staff to effectively, efficiently and accurately fulfill the duties and responsibilities of a busy office practice
- Be directly accountable and responsible to the consumer for the quality of care rendered
- Work with providers, nursing and office staff to effectively, efficiently and accurately fulfill the duties responsibilities of a busy office practice
- Assisting franchise owner in achieving membership and retail sales and profitability goals and partnering with franchise owner to regularly monitor progress against goals
- Front office support for the medical clinic including greeting clinic customers, answering main clinic phone, ensuring smooth patient flow, scheduling clinic appointments, confirming customer intake materials are completed, coordinating providers’ schedules and maintaining the clinic schedule and resolving scheduling conflicts as they arise, scheduling referral examination with outside medical providers as needed
- Provides the administrative and information management function for the clinic including copying, scanning, faxing, mailing, filing documents in medical records and uploading into electronic medical record, WebChart
- Generating the business traveler list from ISOS traveler spreadsheet and communicating with business travelers to coordinate/schedule travel consultations
- Rrdering clinic and office supplies
Qualifications for clinic assistant
- Customer Service/Administrative in a Healthcare setting
- Demonstrated expertise as procedural duties for assigned area the skill to critical think of how procedural flow impacts operations
- Requires 3-5 years of equivalent experience in a medical setting
- Enjoy role diversity as this clinic starts up, and grows
- Graduation from an AMA approved Physician Assistant program, required
- Current licensure to practice as a Physician's Assistant from the State, required
3
Clinic Assistant Job Description
Job Description Example
Our growing company is looking to fill the role of clinic assistant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for clinic assistant
- Processing medical exams, medical clearances
- Be responsible for tracking and maintenance of referrals for routine or episodic needs of geriatric participants for lab, medical specialty, transportation requests, and physician/nurse practitioner orders
- Be an Information Systems (IS) liaison for the site and a super user resource for staff for the Electronic Health Record (EHR) and other site-specific applications
- Work with providers, nursing, and office staff to collectively, efficiently, and accurately fulfill the duties and responsibilities of a busy office practice
- Work independently with providers to maintain timely flow of patients through the office
- Clean and maintain exam rooms
- Actively and timely practicing effective member management and customer service resolution
- Establishing and monitoring staff work schedules and managing human resource functions, where assigned, including interviewing, hiring, training, performance evaluation, conducting staff meetings, resolving concerns and disputes, payroll processing, disciplining and terminating employees, recordkeeping, and participating in location audits
- Managing key business operations including inventory, bank deposits, marketing, mail
- Be an IS Liaison for the site and a super user resource for staff for the Electronic Health Record (EHR) and other site-specific applications
Qualifications for clinic assistant
- Advanced Cardiopulmonary Life Support Certification, or obtain certification within one month of employment, preferred
- Previous experience in a medical group practice or similar situation
- A minimum of two years directly related experience
- Certified or Registered Medical Assistant
- 0-1 year administrative or medical office experience highly preferred
- Demonstrated problem solving and critical thinking skills with strong attention to detail and excellence in the execution of fundamental administrative duties
4
Clinic Assistant Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of clinic assistant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for clinic assistant
- Follows designated instructions on safety procedures and precautions when assisting with patient treatment
- Assess patients and communicate urgent patient needs to the practitioner
- Participating in the identification of patients needs for referrals implementing teaching plans for patients and their families in accordance with individual care plans
- Overseeing and managing daily operations of the franchised location which operates 7 days a week, and ensuring that excellent service is consistently delivered to members and guests
- Assisting franchise owner and area manager in setting and achieving membership and retail sales and profitability goals
- Partnering with franchise owner and area manager to regularly monitor progress against goals
- Managing key business operations including inventory, bank deposits, in-clinic marketing
- Participates in developing department goals, objectives, systems and processes
- Make copies, send and retrieve faxes upon request
- Provide backup support in the absence of departmental administrative assistant daily relief for lunch and breaks to include staffing the reception desk, answering phones and assisting visitors to the department
Qualifications for clinic assistant
- Basic knowledge of computer key board skills
- Demonstrated ability to understand and satisfy customer needs and expectations
- 3 years administrative experience working in a clinic or hospital setting
- SharePoint or CTREX experience
- One year of receptionist or admitting experience in a healthcare setting
- Completion of an approved or accredited medical assistant training program that satisfies CAAHEP, ABHES or Dept of Education guidelines or meets the exception criteria outlined by the state of Arizona and one year of patient care experience OR two years of patient care experience supporting clinical staff and providers in a clinic or hospital setting
5
Clinic Assistant Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of clinic assistant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for clinic assistant
- Informs therapist of patient arrival and escorts patient to treatment room
- Assists with patient treatment as directed by therapist and/or provide coverage as appropriate and needed
- Routinely stocks the linen cabinets and maintains appropriate levels of linen
- Performs all administrative tasks as assigned
- Greets all patients professionally
- Be responsible for tracking and maintaining referrals for routine or episodic needs of geriatric participants for lab, medical specialty, transportation requests, and physician/nurse practitioner orders
- Ensures all patients, visitors, and staff are well served by providing a pleasant and organized atmosphere that is appropriate for all age groups, ethnic groups and physical handicaps
- Supervises, orients, trains, evaluates and monitors on-the-job performance of staff responsible for registration
- Plans and manages office service activities such as reception, telephone, mail, fax, copying equipment, and the purchasing, receiving, and storing of office supplies
- Monitors patient flow and communicates to practice managers any issues, including wait times, in the registration and clinical areas throughout the day
Qualifications for clinic assistant
- Must be willing to work extended hours and rotating weekends
- Must have three years of medical office or clerical experience
- Prefer experience in a healthcare setting
- Prefer patient registration experience
- Must be familiar with diagnostic coding and procedure codes
- Must demonstrate ability to type 20 WPM with a maximum of 3 errors