Center Coordinator Job Description
Center Coordinator Duties & Responsibilities
To write an effective center coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included center coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Center Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Center Coordinator
List any licenses or certifications required by the position: CPR, AED, AFAA, ACE, YMCA, CHAA, ANCC, ACSM, BLS, VA
Education for Center Coordinator
Typically a job would require a certain level of education.
Employers hiring for the center coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Associates, Technical, Business, Management, Technology, Human Services, Healthcare, Communications, English
Skills for Center Coordinator
Desired skills for center coordinator include:
Desired experience for center coordinator includes:
Center Coordinator Examples
Center Coordinator Job Description
- Review patient schedules to maximize patient service (check for cancellations and add in patients
- Familiarity with Distribution Centre Operations and Logistics is preferred
- Ability to work in a fast-paced DC environment with a high degree of speed and accuracy
- Flexible work schedule to work occasional overtime, weekends and holidays as required
- Ability to work with all levels of management, internal and external to PPG, customers, and vendors
- Maintain records of account-specific service problems and help prioritize work requests
- Conduct research for technical assistance requests, project-?related activities, partnership opportunities, and other program support as needed
- Assemble and develop information and background materials for distribution at conferences and events
- Edit completed documents to assure grammatical accuracy, correctness of citations and terminology and relevance of data
- Refer complex questions to senior staff and gather background information to ensure that the supervisor responds to the inquiries
- Serve as primary point of contact when Director & Deputy Director are out of the office
- Other program-related activities as requested
- Maintain an inventory of office supplies, equipment and machines and purchasing items when needed place orders for books, instructional materials and resources upon approval from senior staff
- Schedule appointments and meet with buyers after contract signing to assist them in choosing selections for home
- Meet with vendors and suppliers regarding new upgrades and options to sell to customers
- Selection and design of field models and model homes
Center Coordinator Job Description
- Explain, demonstrate and calculate pricing for buyer's consideration on upgrade optional items
- Generate accurate paperwork on all selections
- Maintain Design Center appearance
- Maintain and manage an exceptional experience with internal and external clients and candidates within the Staffing Center
- Be an outgoing, self-starter or motivator, and work with little direction
- Provide a welcoming and inviting environment, engaging in light conversation with all visitors in the Staffing Center
- Ensure all meeting rooms are clean and tidy and ready for meetings
- Responsible for developing call forecasts, tracking and adjusting as required
- Creates call center agent schedules and manage the shift bid process
- Maintains real time balancing of agents between all platforms and work segments to meet abandon rate and service level goals
- Ability to learn software programs, troubleshoot, and solve problems
- Experience supporting a Recruiting team
- Maintain high level of confidentiality and integrity at all times
- Knowledge of annuity products (fixed and variable)
- Currently FINRA Series 6 licensed or ability to obtain within 60 days
- Prior call center experience is strongly preferred
Center Coordinator Job Description
- Compiles and distributes daily, weekly, monthly reports on key performance indicators
- Updates workforce manuals, processes and workflow documents as needed
- Assists Management in daily operation of workforce function
- Monitor weather conditions and coordinate weather emergency contingency plans across operations, including critical issues and post mortems
- Performs various administrative duties in support of the organization
- Place and receive inbound calls including transferred calls from homeowners, respond to customer requests and input service request data
- Receive and process homeowner service requests in a timely manner per established policies, including settlement & releases and check requests
- Collect up‑to‑date project Customer Care status information, input to computer and distribute weekly project report
- Maintain RCC filing system for projects and individual home sites that permits quick access to all previous correspondence, and related data
- Support Customer Care associates as needed
- Continental Airlines employees must have X points or more remaining
- Chelsea Food Services employees must have X points or less
- Flexibility in accepting varied shifts/days off required
- Ability to work any schedule in a 7 day a week call center operation from 7am-midnight on weekdays and 8am-9pm on weekends
- Provide on-the-job training for new associates
- Generate customer letters and emails
Center Coordinator Job Description
- Catalogues pictures and option descriptions using company provided technology and systems
- Labels and maintains Design Center displays and samples
- Previews Standard Features and options with Clients
- Assist with staging spec homes and models
- Assists with preparing spec home selections and changes
- Assists the Design Center department with any administrative duties
- Resolve issues as related the trouble shipment
- Monitor dock audit to a 2-day standard
- Partner with sales distribution and operational areas to support and resolve customer inquiries
- Communicate with agents and their up-lines state regulatory departments and other government agencies via telephone and written correspondence
- College degree in Interior Design or similar field of study preferred but not required
- Professional appearance and the ability to interact in a professional manner with a variety of customers required
- HS Diploma required, BS or BA preferred
- Computer knowledge (Microsoft Office, and understanding of network systems)
- Lifting / Pulling up to 40 lbs
- Ability to work pre-set schedule
Center Coordinator Job Description
- Utilize specialty resources effectively including medical, vocational and rehabilitative staffs to achieve optimum outcomes for claim direction
- Efficient and fair claim management in a high-risk legal environment
- Accurate decision making regarding benefit payments based on a full understanding of the claim
- Clear and concise communication regarding favorable and adverse claims determinations
- Contribute to departmental expectations in both customer service and financial indicators
- Communicate technical information to insureds and field personnel regarding contractual provisions, riders, benefit calculations and claim practices
- Accurate identification and management of those files appropriate for further investigation
- Timely and accurate adjudication of continued waiver of premium files
- Doing analysis according to the training request collected from regions
- Optimizing training plan, and defining the training calendar
- Must be able to travel between offices when necessary for trainings and meet and greets
- Prior LTD, ID or Worker's Compensation claim experience preferred
- Knowledge of disability contracts and medical
- Proven experience in working with internal and external customers
- Demonstrated success in high stress and dynamic work environments
- Maintaining training center database, and making sure training record is good