Center Associate Job Description
Center Associate Duties & Responsibilities
To write an effective center associate job description, begin by listing detailed duties, responsibilities and expectations. We have included center associate job description templates that you can modify and use.
Sample responsibilities for this position include:
Center Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Center Associate
Typically a job would require a certain level of education.
Employers hiring for the center associate job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in General Education, Education, Medical Terminology, Medical Office Assistant, Medical Assistant, Computer, Medical, Management, Oncology, History
Skills for Center Associate
Desired skills for center associate include:
Desired experience for center associate includes:
Center Associate Examples
Center Associate Job Description
- Bindery/Finishing & Fulfillment
- Production tracking/workflow
- Answering customer calls in line with company processes and procedures
- Maintain a safe and clean work environment for yourself and peers
- Able to work safely and accurately in a fast-paced environment
- Assemble and pack purchase orders for shipment
- Read purchase orders to determine items to be gathered and packed for shipment
- Carefully handle and transport materials
- Ability to follow instructions and be flexible with work duties
- Provide support to technicians
- Must be able to master several PC software packages
- Ability to read documents, follow instructions, learn and understand office procedures
- Ability to create/manipulate spreadsheets and their formulas as needed to analyze data
- Must have judgment sufficient to handle and resolve Operational tasks
- Must possess excellent organizational, mathematical, and analytical skills
- Must work under time constraints to accomplish assignments and projects
Center Associate Job Description
- Ensure follow-up with our customers
- Ensure compliance of technicians with work procedures
- Refer special cases to the right stakeholders
- Analyse tasks coded by technicians
- Verbal and written communications with the various internal and external stakeholders
- Contact customers to keep them informed of the case and make new appointment if necessary
- Evaluate the workload (validation of volume vs
- Ensure that customer appointments and 24-hour periods are respected
- Ensure that specific tasks are assigned to the technicians with the right skills
- Ensure that technician profiles are kept up to date
- Must be able to effectively and professionally communicate verbally, in face to face meetings and over the telephone
- May perform other duties as assigned by Leadership
- Minimal travel may be required including overnight stays
- 2 years distribution center experience preferred
- Positive team-player with ability to take direction and feedback
- Self-starter with ability to learn new order processing technologies
Center Associate Job Description
- Close the tasks and the time of technicians by respecting the requirements
- Verbal and written communication with technicians with various internal groups and external groups
- Provide support by taking phone calls or emails from internal and external customers
- Create trouble reports in ACUT
- Dispatch trouble reports verbally or through email and FWFM
- Provide follow up with internal and external customers through email and phone
- Close trouble reports in FWFM as required
- Provide status and keep all informed through reports and verbal communication
- Input, revise and delete information in programs and databases
- Work provisioning orders as required
- Customer focused with a proactive can do attitude
- Must be proficient with all Microsoft Applications
- Must be able to build and establish ongoing relationships with internal and external stakeholders
- Live the Core Values of Parts Town
- No Previous warehouse of distribution center experience required
- Able to meet the physical demands of walking, standing and the ability to lift up to 25lbs
Center Associate Job Description
- Ensure a constant answer on the queue
- Constant verbal communications with technicians
- Save the coded order by taking action rapidely
- Analyze the ordered that was coded and take action
- Manage various technician calls
- Serve as a practical and supportive resource to the patients, families and visitors of the Family Center
- Support the Family Center Manager to assure activities and functions maximize the use of the Family center
- Assist with events, services, and programs
- Provide guidance and support for the Family Center Volunteers
- Respect and protect the confidentiality of patients, family members, employees, and volunteers
- Basic aptitude of computers and technology
- Willing and able to work overtime to guarantee our same-day shipping promise
- Ability to work under pressure and to adapt to change
- Highly developed team spirit
- Knowledge of the outside network is an asset
- Ability to move from one responsibility to another
Center Associate Job Description
- Model extraordinary customer service
- Adhere to Michigan Medicine's policies and procedures for infection control
- Ensure that work areas are organized and present a safe, accessible, efficient environment for employees, volunteers, patients, and families
- Maintain currency in the field through continuing education
- Provide support for our Parts Stores
- Develop business relationships with 10 assigned accounts
- Outbound calling to solicit sales
- Stock and clean areas of responsibility in a retail environment
- Participate in promotions and Line Items per Invoice initiatives
- Answer inbound sales calls professionally and proficiently
- Depth analysis capacity
- Utility, Electrical and/or distribution experience preferred but not required
- Good geographical knowledge of areas
- Ability to constantly work in collaboration with Managment and Technicians
- Manage various priorities at the same time
- Strong communications skills (interpersonal skills)