Brokerage Operations Job Description
Brokerage Operations Duties & Responsibilities
To write an effective brokerage operations job description, begin by listing detailed duties, responsibilities and expectations. We have included brokerage operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Brokerage Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Brokerage Operations
List any licenses or certifications required by the position: MBA, OHSAS, 9001, ISO, CASS
Education for Brokerage Operations
Typically a job would require a certain level of education.
Employers hiring for the brokerage operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Finance, Associates, Accounting, Business/Administration, Business, Education, Economics, Technology, Financial Services, Management
Skills for Brokerage Operations
Desired skills for brokerage operations include:
Desired experience for brokerage operations includes:
Brokerage Operations Examples
Brokerage Operations Job Description
- Opportunity to partner with the Prime Brokerage sales and service teams to roll out new business and service implementations technology enhancements
- Maintain the ability to closely monitor your capacity and pursue improvements which would have a positive impact to your work load the clients
- Develops remediation plans for business unit management
- Driving forward the significant change agenda in collaboration with peers in the New York, Baltimore, Hong Kong and Singapore Margin/MORS teams
- You will be working alongside some of the foremost experts in the Margin and Risk Management field and you will find your knowledge and thought process challenged and expanded on a daily basis
- Initiate Incoming & Outgoing Account Transfers
- Monitor DVP/RVP trade settlements and work with counterparties to resolve trade discrepancies
- Monitor and assess Quality, SLA, Abandon Rate, ASA, AHT, ACW, Production and other relevant phone metrics
- Operations calling program to include service reviews with client and log onto CRM tool
- Researches and analyzes all activities of Brokerage functions to ensure standardization across BSS and other impacted business areas supporting complex enrollments
- Series 24 licenses may be required for defined job responsibilities
- Minimum 1-2 years previous brokerage operations or equivalent experience preferred
- Strong verbal, written and analytical skills preferred
- All degree disciplines considered
- A self-starter with the ability to work on their own initiative be a solid team player
- Strong understanding of the markets - options, margins, trading
Brokerage Operations Job Description
- Responsible for coaching, career planning, and mentoring a team of 7-10 Risk and Control Analyst
- Manages recommendations regarding hiring, promotion, salary, and termination , for direct reports
- Researches and analyzes all activities of Brokerage functions to ensure standardization across Brokerage Service Support (BSS) and other impacted business areas supporting complex enrollments
- Oversee teams of 5-8 associates
- Operational Improvement/Efficiency
- Supervision Career Track
- This position will involve rotation of job responsibilities for purposes of cross-training and career development
- Oversees various areas of subaccounting operations within brokerage which includes the full service BPO organization, and shared services groups supporting the subaccounting business
- System and process analysis for new clients and prospects, determining gaps and benefit analysis along with preliminary identification of new system requirements and operations processing mapping
- Supports new clients and system/service implementation across entire lifespan with primary focus on initial gap and need analysis
- Proven ability to work both independently member of high performance-output teams in a fast-paced, deadline driven environment
- Minimal 8 years of experience in Asset Servicing operation preferably in APAC markets
- Minimal 3 years experience of people management
- Ability to influence across business lines, cultures and various functions globally
- Must be able to learn quickly and to engage in a number of detailed tasks at once
- Experienced with data mining and analysis is a plus
Brokerage Operations Job Description
- Work with business operational leadership team and Vice President, reviews, analyzes, designs and documents business processes
- Work with the Vice President and participate on industry committees
- Address account conditions that exist where cost basis is not tracking as expected
- Oversee all aspects of your department(s) functions and responsibilities
- Excellent working knowledge of Supervision/Oversight of brokerage back office processing
- Expert focus on minimizing Operational Risk through preventative and detective controls
- Foreseeing changes in the business environment, developing and executing plans to proactively address them
- Perform as subject matter expert in the assigned areas(s)
- Review, research and respond to customer escalations while providing an exceptional experience
- Work with the team to improve work processes resulting in reduced costs for greater profitability, productivity and improved customer service quality
- Knowledge of Team Foundation Server (TFS) and strong test background is a plus
- Minimum of 5 years of experience, candidate with more experience may be considered for Senior Associate role
- Minimum of 2 years of experience, candidate with more experience may be considered for associate role
- Minimum of 2 years of experience, candidate with more experience may consider of associate role
- Experience in an origination role is preferred but not insisted upon
- Familiarity with the role of a Prime Broker and the way it services it’s clients is again preferred
Brokerage Operations Job Description
- Ownership of procedures categorized as “control” procedures
- Ensure that evidence of controls being performed is readily available
- Attend industry or professional seminars and conferences
- Provide support to other team member as necessary
- Participate in various ad hoc responsibilities and project requests
- Team Lead for the processing activities of 3 to 5 operations associates
- Contributing to mid-year and year end individual performance appraisals
- Review and process account transfer paperwork
- Review and process ACAT and Non-ACATs
- Work closely with contra firms in ensure efficiency
- Ability to work to deadlines critical, along with the ability to manage a personal workload of widely varying intensity
- Problem solving skills are needed, along with the ability to think laterally around a problem, and link in others to help reach the proper solution to the frequent queries that present themselves
- Experience managing a complex personal workload alongside assisting with the wider team’s processing responsibilities would be of benefit
- MS Office to a reasonable standard
- Good working knowledge of email applications
- A good team player, able to manage personal priorities and workload alongside those of the team
Brokerage Operations Job Description
- Process wire and check requests
- Process ACH transfers
- Work with Customer Solution Team to ensure optimal client experience
- Providing coaching and/or mentoring to less experienced employees on the desk
- Responsible for coaching, career planning, and mentoring a team of 8+ Risk and Control Analyst and Sr
- End to end owner of the FX trade and support processes, coordinating all aspects of Operations Service delivery/training to the client
- Participate in projects either independently or under the direction of the supervisor
- Research and analyze existing business processes and systems to improve work flow and improve processing time
- Responsible for monitoring and approving Broker Dealer Cashiering transactions to include, transfers, journals, disbursements and other related transactions
- Monitoring of cashiering responses via NBC inquiry and responding within 24hrs
- Able to keep others appropriately informed of progress/problems/solutions regarding your personal workload those of the wider team
- A demanding role, with a lot to learn, offering exposure to a wide range of teams and processes
- Previous exposure to equity products would be preferred
- Relevant tertiary qualification or equivalent experience (degree in finance, economics, accounting, etc)
- Experience of performance in a customer service role, either supervising or individually
- Excellent interpersonal skills and ability to communicate across multiple aspects of the organization at various levels