Body Shop Manager Job Description
Body shop manager
provides leadership and direction in the implementation, adherence, and continuous improvement of the software engineering processes and procedures.
Body Shop Manager Duties & Responsibilities
To write an effective body shop manager job description, begin by listing detailed duties, responsibilities and expectations. We have included body shop manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Develop written plans, policies, and procedures to document processes to support the project management lifecycle
Ensuring all health and safety policy and procedures are followed at all times with all staff utilising safe working practises and monitor the correct use and storage of PPE
Ensure company operating procedures are followed
Perform in-process quality control checks to ensure company standards are met, repairs are properly completed, and OEM repair procedures are followed
Access Alldata, and OEM web sites for repair procedures
Understand, keep abreast of and comply with federal, state, and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know
Ensuring all Blueprint/Procedural/BS10125 regulations are adhered to at all times
Accountability for meeting and improving on customer satisfaction targets
Achieve and maintain and embed all “best practice” and “lean activities” as dictated by business strategy
Achieving budget sales and cost targets weekly, monthly and annually
Body Shop Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Body Shop Manager
List any licenses or certifications required by the position: I-, OEM, ASE, CNG
Education for Body Shop Manager
Typically a job would require a certain level of education.
Employers hiring for the body shop manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in General Education, Military, Automotive Technology, Education, Associates, Engineering, Technical, Business, Communication, Leadership
Skills for Body Shop Manager
Desired skills for body shop manager include:
Computers
New vehicle technologies and mechanical operations
Body shop maintenance operations
Basic accounting principles
Competitive landscape and the ability to translate findings to positively impact the business
Retail shop operation processes
Shop operation processes
Coverage
Business and the marketplace to advance the organization's goals
Adherence to applicable legal compliance standards
Desired experience for body shop manager includes:
Achieving plan departmental and site productivity by effective holiday planning, workshop loading, scheduling, motivation and performance management of the productive staff
Achieving top and bottom box CSI by remaining on or better than target in each individual matrix measured by The Leadership Factor
Achieving company requirements for all legal and head office submissions
Group Learning Policy completion to a level of 100%, quarterly
Apply Standard Operating Procedure in accordance with policy standards
Ensuring regular 1 to 1’s and quarterly reviews are undertaken in a timely manner and ratings are correctly applied
Body Shop Manager Examples
1
Body Shop Manager Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of body shop manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for body shop manager
- Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys
- Strives for harmony and teamwork within the department and with all other departments
- Accounts for all documents
- Establishes and maintains good working relationships with customers to encourage repeat and referral business
- Ensures that customers' service files are up-to-date and readily available for reference
- Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance
- Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience
- Establishes and maintains good working relationships with vocational and technical
- Schools to enhance personnel recruitment activities
- Directs and schedules the activities of all department employees
Qualifications for body shop manager
- Strong background in Lean manufacturing or World Class Manufacturing (WCM)
- Knowledge of PLC and assembly applications hardware and software
- Experience with robotic automation processes, automation and material delivery automation
- Bachelor’s Degree or 10+ years of equivalent training and/or educational experience
- 10+ years of Collision Repair management or Insurance Automotive Claims management experience
- Familiarity with all body shop equipment
2
Body Shop Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of body shop manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for body shop manager
- Obtains current information of existing equipment and tools at all stores
- Experience supporting move coordination and space planning including working with design professionals (ie
- Coordinate and work with Planning Coordinator to insure all Service Center Floor Plans are up to date
- Cost and schedule creation and management to achieve outcomes of the Service Center development, including generating key milestones and overseeing contractor and architect schedules to meet the project program set out
- Researches and compiles data for various reports
- Identifying all risks and vendors for new markets we will enter and helping ensure seamless setup
- Manage acquisition of projects from planning through deployment
- Verify, enter, and adjust equipment project management data in a variety of forms, schedules, and reports
- Track entire life-cycle management for each project in order to maintain warranty information, -refresh date, and end of life data information
- Develops and manages budgets, implements cost control measures, related to maintenance operations budget and location P&L statement to meet short and long term financial goals
Qualifications for body shop manager
- Proficient with Collision Repair estimating systems (Ultramate, Audatex, CCC)
- Obtains insurance estimates by contacting insurance companies
- Prepares work orders (WO) by describing repair and replacement services required
- Enhances body shop reputation by accepting ownership for accomplishing new and different requests
- Bachelors Degree preferred or equivalent experience in professional practice
- Motivate, develop, train and drive successful results for at the collision shop
3
Body Shop Manager Job Description
Job Description Example
Our company is growing rapidly and is hiring for a body shop manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for body shop manager
- Is accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, customer requirements
- Monitor the shop for cleanliness and safety compliance standards
- Complete final QC and uphold rigorous standards
- Monitor shop equipment (frame machines, spot welders, riveters, ) for needed repairs/maintenance
- Helps determine strategy and direction of the TABS North America network and aligns projects and tasks to the program's needs
- Manage, grow, direct the day to day operations of the TABS Regional Network Management team
- Monitor and maintain TABS network KPI’s
- Guides, influences, and directs the involvement of stakeholders within the program
- May design, implement, or support key business processes within Body Repair Program
- Lead in identifying and implementing opportunities for operational efficiency
Qualifications for body shop manager
- Maintain I-Car Gold certification
- Bachelor’s Degree or 10+ years of equivalent work/educational experience
- 7+ years of Collision Repair shop management or Insurance Automotive Claims management experience
- Familiarity with all body shop equipment ( structural, non-structural, mechanical, and paint) Body Shop industry and operations
- 1-3 years experience working in a retail business preferred
- Prior experience working in beauty industry preferred
4
Body Shop Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a body shop manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for body shop manager
- Monitor the cost effectiveness of activities to optimize resources, prioritize spending, and achieve timeliness, reliability, and safety standards
- Evaluate, select, and manage relationships with contractors to minimize costs and ensure the organization receives satisfactory standards of service
- Drive continuous improvement activities for total facility
- Monitor and improve equipment performance to reach robust and efficient process and uptime targets
- Responsible for the development and maintenance of robust PM and TPM processes
- Work with and/or lead cross functional teams
- Monitor new equipment implementation
- Responsible for achieving cost reduction in all budgets
- Develop personnel development and training plans for the Group Leaders in keeping with continuous improvement
- Oversee spare parts management for the plant with the target of zero downtime and lowest possible inventory levels
Qualifications for body shop manager
- Must be (18) years of age or older due to supervision responsibilities, safety and security issues and responsibilities associated with company assets
- Business acumen and P&L accountability
- ICAR and ASE Certifications, preferred
- The ability to solve problems in a timely manner
- High School Diploma or GED required (preferred)
- Four (4) years or more of management experience
5
Body Shop Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of body shop manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for body shop manager
- Define required skill level for maintenance TM’s and support training plan
- Facilitate and participate in regularly scheduled meetings
- Personnel responsibility for Group Leaders, Maintenance Planner, Engineers (direct reports) and Maintenance Technicians (indirect reports)
- Manage cost/budget for maintenance teams (personnel, daily MRO spare parts usage)
- Maintenance Budget Currently over $1,000,000 and will grow to over $10,000,000 in the next two years
- Conveys budget distribution and cost saving processes to colleagues
- Daily direction to departmental supervisors (Group Leaders) to ensure production schedules and customer requirements are met
- Maintaining high levels of employee morale through recognition and employee communication programs
- Resolve any customer complaints in a friendly, courteous manner and advise the Assistant General Manager or designee of all serious complaints or incidents
- Interview and select employees for the Departments supervised
Qualifications for body shop manager
- Minimum of 2-3 years of experience as a Body Shop Manager
- 2-5+ years of body shop experience including Body/Paint, Estimating, and/or Management
- Insurance Direct Repair or OEM Body Repair Program Management preferred
- 3-4 years of Collision Industry knowledge/experience preferred
- Ability to deliver results through influence without authority, must have excellent time management skills
- Experience managing a customer service/ retail environment working with both sales and service targets