Shop Manager Job Description
Shop Manager Duties & Responsibilities
To write an effective shop manager job description, begin by listing detailed duties, responsibilities and expectations. We have included shop manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Shop Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Shop Manager
List any licenses or certifications required by the position: ASE, WAV, MBB, DOT, CDL, OE, I-, OEM, OPEX, CNG
Education for Shop Manager
Typically a job would require a certain level of education.
Employers hiring for the shop manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Associates, Education, General Education, Business, Technical, Engineering, Management, Manufacturing, Retail Management, Construction
Skills for Shop Manager
Desired skills for shop manager include:
Desired experience for shop manager includes:
Shop Manager Examples
Shop Manager Job Description
- Monitor all stock levels and submit orders, materials and products
- Perform general equipment maintenance and company with safety regulations
- Performance of inventory for year end
- Reporting of production costs, inventory needs, schedule status, efficiency and repair and maintenance
- Conduct facility safety inspections
- Define, achieve and maintain individual and team sales goals
- Lead the team in providing superior customer service engaging and professional guest experience
- Allocate time in each Shop in Shop based on volume and business need in partnership with District Manager
- Meet and exceed shop-in-shop sales goals through team selling and partnership with department store staff in each assigned family of business
- Track sales and monitor business metrics to increase add-ons and full price sales by department and encourage cross selling between departments to wardrobe the client from head to toe
- Office Computer skills - email, Excel, Microsoft Word
- Detail-oriented and organized, quality-driven
- Basic math and geometry
- Physical - Ability to stand for 8+ hours per day, bend, twist and lift up to 50lbs consistently
- Maintain fleet of skis, snowboards, poles and bindings
- Adjust bindings and settings to support the needs of each guest
Shop Manager Job Description
- Boot fittings
- Maintain inventory of spare parts, wax
- Merchandising and displays
- Maintain in-depth product knowledge for all retail shop items
- Process all cash, debit and credit transactions
- General cleaning and maintenance in the retail shop including vacuuming and cleaning windows
- Maintain an organized and welcoming lobby entrance and gear drying room
- Assist lodge staff with radio duty while helicopters are operating
- Assist with the dinner service
- Manage to financial performance targets, day-to-day facility operations and annual business planning
- ASE Certified in light or medium duty trucks
- 5 years of experience in servicing light/medium duty diesel/gas trucks preferred
- Must be able to order parts and maintain parts inventory
- Must have a working knowledge of DOT regulations
- Must be able to work with chemicals and pumping systems
- Provide necessary tools
Shop Manager Job Description
- Encourage collaboration of operations and marketing teams and excel in developing customer relationships and delivering service excellence
- Ensure compliance with KMC quality MOP’s, and Operational Excellence reporting and deliverables
- Ensure compliance with KMC safety policies and protocol’s OSHA and MSHA CFR’s
- Daily upkeep and inventory or shop and supplies
- Use of forklift to load materials
- Set individual sales goals for sales associates, ensuring goals reflect SIS business goals
- Reports any major service needs, safety problems, to Operations Manager
- Manage the overall operation of a shop with 11-20 staff or manage 2 shops
- Handle shop operation related complaints and emergency properly
- Promote & maintain security – shop facility, stock & personal safety
- Bilingual in Spanish & English is a plus but not required
- Experience in conventional and CNC machining of castings, forgings, plate and bar, precision assembly, NDT, welding, pressure testing, factory testing is required
- Must have excellent leadership, management, communication and customer and vendor interface skills
- Has developed and managed budgets and schedules, Cap Ex plans and organization planning and development
- Proficient in widely used business software such as Microsoft Word/Excel/Outlook, CAD and engineering systems, ERP/MRP systems
- High grades in German, English and Maths or equivalent, or high level of practical attainment
Shop Manager Job Description
- Gather feedback from distributors and leaders to improve the operation and customer service
- To conduct monthly self-audit in the shop shop in other location so as to ensure full compliance at all time
- Ensure full compliance with statutory/government bodies & observes rule of law when conducting business May it be licensing/regulatory or safety requirement
- Carry out policies and procedures as defined in the quality manual
- Provide overall direction for subordinates
- Monitor financial statements/profitability
- Solve problems and provide corrective action
- Maintain adequate staff levels (hire, promote, transfer, termination)
- Maintain discipline and morale of associates
- Establish production schedule priorities
- This position requires a minimum of five (5) years’ experience in a rebuild shop or heavy fabrication environment, and a minimum of two (2) years supervisory or team leadership experience
- Proficient with MS Outlook, MS Word, MS Excel, and MS PowerPoint, and SAP
- Minimum two (2) years’ experience with compliance to OSHA CFR
- Setting up, operating, and programming CNC Mills and Manual Lathes
- Operating sheet metal press brakes
- Tool making for various manufacturing operations
Shop Manager Job Description
- Provide necessary training to associates
- Oversee petty cash, receivables and extending of credit
- Evaluate associate performance
- Hold staff and training meetings
- Handle complaints in accordance with company policy
- Perform other similar or related duties as assigned by supervisor and as necessary to accomplish service center and corporate objectives
- Awareness of business trends that relate to the success of the store
- Collaborate with cross-functional colleagues to achieve business objectives in partnership with Regional Director of Stores
- Set the example for exceptional customer service and store standards
- Consistently drive and motivate the store team to achieve and exceed individual sales goals and store KPIs (UPT, ADT)
- Utilizing Bob CAD-CAM Software and EZ-Vision
- Interpreting Blueprints and CAD drawings
- Machining Aluminum, Steel, Foam, FBM, and Plastic materials
- Working with AS9100 requirements
- Must have computerized brake press experience
- Metal installation background a plus