Banking Specialist Job Description
Banking specialist
provides outstanding customer service to individuals contacting the Bank, by phone or online, by resolving issues, providing information, and looking for opportunities to strengthen the customer relationship through suggesting Bank products and services.
Banking Specialist Duties & Responsibilities
To write an effective banking specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included banking specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Reconciliation of internal/external account breaks on nostros
Identification and analysis of different types of breaks
Closing and booking of breaks by booking counter position on nostros (client account)
Contact with internal interfaces custodians & clearings for trouble shooting in order to expedite closing of the pending breaks
Working of daily duties
Perform all assigned duties in a proper way and according to defined Service
Levels descriptions and established KPIs
Working across teams and departments ensuring efficiency and accuracy
Service Levels descriptions and established KPIs
Act as a Consultant for Senior Management in Reorganisations
Banking Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Banking Specialist
List any licenses or certifications required by the position: ACAMS, CFE, ULIP, AML, ACH, NC
Education for Banking Specialist
Typically a job would require a certain level of education.
Employers hiring for the banking specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Business, Finance, Accounting, Education, Financial Services, Management, Economics, Business/Administration, Associates, MBA
Skills for Banking Specialist
Desired skills for banking specialist include:
Banking and investing products and services along the latest online and digital capabilities
Procedures and support systems
Bank products and services and ability to sell products and services to the appropriate customer
Bank’s computer system to enter and retrieve customer information to effectively service the customer
Presentation to the customer
Products and services and appropriate methods
Policies
Applicable bank and branch operations
Applicable bank and branch policies
Banking products and services
Desired experience for banking specialist includes:
Maintenance of Top 100 Funds and close cooperation with Transfer Agents
Opening and recording corporate action event files
Liaising with Fund Administrators
Using Telekurs to source information and requesting the setup of new securities
Responding to queries in raised by the client in a timely and professional manner
Highlighting areas of concern and ensuring all regulatory requirements are met
Banking Specialist Examples
1
Banking Specialist Job Description
Job Description Example
Our company is growing rapidly and is looking for a banking specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for banking specialist
- Proactive cooperation with price providers as SIX Financial Information, Bloomberg or Reuters to prevent the potential losses
- Customer service via email and phone (90%/10%)
- Process optimisations
- Ensuring the highest quality of pricing with cooperation with Business Applications Owner and IT Support
- Closing of safekeeping accounts
- Analysis, timely handling and active management of occurring exceptions
- Instruct manually incoming fax orders and disposition
- Monitoring and resolution of unmatched and overdue transactions
- Process assigned duties to provide best in class service by performing all assigned duties in a proper way and according to defined KPI’s
- Maintenance of the internal applications in order to ensure the high quality data being provided to the consumer applications
Qualifications for banking specialist
- University degree or equivalent, preferably in Business Administration and/or Information Technology
- High Affinity towards IT topics and excellent analytical skills
- High sense of customer focus and pragmatic, proactive hands-on personality
- Structured and automous working style
- Risk Management Knowhow is a plus
- Ability to communicate with internal clients in a professional, courteous, and client-focused manner
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Banking Specialist Job Description
Job Description Example
Our innovative and growing company is looking for a banking specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for banking specialist
- Manage the prices of the financial instruments received from the external provider
- Work with Banking clients to establish rapport and grow the business
- Provide advisory services to clients on a Needs based approach in the areas of wealth protection, retirement planning, endowment planning loans
- Collaborate with various internal departments to schedule roadshows and campaigns to drive sales
- Ensure all breaks are recorded, classified and resolved on a timely basis
- Reconciliation of trades, cash and positions to internal and external Clearers (Exchanges & Brokers) across most major Exchanges
- Reconciliation of positions between GMI and Brokers, and cross- referencing this information to breaks on Broker reconciliations
- Ensuring all trade breaks are accurately reported to London TC and London Trade Breaks on TD + 1 are resolved
- Liaise and communicate the system requirements to the necessary audiences testers, developers, business analysts
- Identify, analyse, and propose strategic pricing systems Core Billing and Pricing System for Business Banking
Qualifications for banking specialist
- Exhibits personal leadership skills
- Maintains a top performance level in sales production
- Ability to travel within cross sell geography
- Ability to provide sales coaching to other cross sell specialists
- Ability to devise and implement best sales practices
- Minimum of 2 years years experience in a banking / financial services sales environment -preferably with sales experience within deposits, mortgage sales and insurance
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Banking Specialist Job Description
Job Description Example
Our innovative and growing company is hiring for a banking specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for banking specialist
- Prepare an initial business case for these systems for implementation as a project
- Develop and monitor deliverables and project milestones
- Review checks processed via OWB mobile channel and image enabled ATM network to ensure the deposited items meet OWB standards for negotiability and acceptance
- Imaging Support Activities
- Online Account Opening Activities
- Back-up to Other Banking Operations positions (as trained and assigned)
- W8/W9/W8-BEN-E Processing and signature Card Processing
- Mail in Deposits and Lockbox Processing and deposit account maintenance
- Provide accurate response to ACH, Insta-Tax, and EDI inquiries from Corporate and Consumer Clients, Department Users, and Financial Institutions
- Research basic issues related to transactions and systems
Qualifications for banking specialist
- Expert knowledge of and ability to navigate Indigenous cultures in Canada and matters related to Indigenous business and economic development
- Strong collaboration skills (internally and externally)
- Thorough knowledge of and ability to apply relationship building and teamwork skills
- 5 years or more experience in Credit Risk Management, Pricing
- 3 years advance business analysis experience
- Excellent training, growth and professional development opportunities
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Banking Specialist Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of banking specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for banking specialist
- Handles more complex client calls independently
- Possess ability to recognize, research, and evaluate cases that require escalation to management and/or filing of a Questionable Activity Report
- Can file QARs as per Bank Policy
- Obtain necessary regulatory certifications, as mandated by Bank policy, including but not limited to BSA/AML, Privacy, and Elder Abuse Certifications
- Research and resolve Federal Recurring Reclamations
- Work with Federal Agencies as required
- Research and resolve Regulation E Claims of Error
- Process and/or verify InstaTax applications for new set-up and changes
- Notify Corporate Client of identified technical problems or determine reason for delay regarding client files that are sent off schedule
- Process Bank by Phone research and return requests
Qualifications for banking specialist
- Sports, social and charity events
- Can be located in St
- Promotes strong and lasting Customer relationships through the Contact Center environment by providing quality Customer service and sales in an efficient and highly professional manner
- Achieves a high level of success by understanding Customer needs and identifying opportunities to grow the business
- Displays positive, professional tone, exhibit empathy when required, deliver key attributes and provide a WOW! experience for the Customer
- Arrive on-time and log-in ready to receive/make Customer calls as scheduled throughout the shift Identify and refer high value or potential Customers to the appropriate personnel
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Banking Specialist Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of banking specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for banking specialist
- Finalize and maintain curricula for operational roles, process and toolsets of The PrivateBank
- Review training materials and toolsets from vendors and choose appropriate materials
- Select, assign and manage instructors or vendors to conduct training and provide performance feedback
- Create a program for employees to connect informally with experts, mentors, and colleagues, to support the ongoing rollout of roles and responsibilities
- Monitor and evaluate training programs to ensure they are current and effective, and keep pace with updated software capabilities
- Assess ongoing training needs through surveys, interviews with employees, or consultations with managers or instructors
- Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating/tracking enrollment
- Respond to employee and client requests (phone and email) for electronic banking service information
- Consult with other departments as necessary to resolve customer concerns
- Proactively work to develop and execute sales strategies for accounts
Qualifications for banking specialist
- Relevant industry knowledge/experience desired
- Must have strong analytical and organizational skills and be capable of multi-tasking
- Excellent customer service skills required and the ability to work collaboratively with a team are a must
- Ability to research, analyze and articulate resolutions for service related disruptions and initiate corrective action when needed
- Strong personal computer skills and proficiency and ability to process transactions to meet deadlines and service level expectations in a high volume environment
- Strong verbal and written communication skills with a high level of initiative, accuracy and attention to detail are required