Auto Finance Job Description
Auto Finance Duties & Responsibilities
To write an effective auto finance job description, begin by listing detailed duties, responsibilities and expectations. We have included auto finance job description templates that you can modify and use.
Sample responsibilities for this position include:
Auto Finance Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Auto Finance
List any licenses or certifications required by the position: PMI, SHRM, HRCI
Education for Auto Finance
Typically a job would require a certain level of education.
Employers hiring for the auto finance job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Finance, Business, Accounting, Statistics, Economics, Mathematics, Business/Administration, MBA, Computer Science, Engineering
Skills for Auto Finance
Desired skills for auto finance include:
Desired experience for auto finance includes:
Auto Finance Examples
Auto Finance Job Description
- Coordinate with Manufacturing Relationship Managers and assist with on-going business development via telephone and through a scheduled outside calling effort
- Develop an in-depth knowledge of operational risks to determine if existing level of controls are sufficient
- Develop campaigns that showcase our value proposition to build the brand and drive auto loan origination growth
- Manage internal/external creative teams to bring high-impact creative to market – develop insight driven creative briefs and oversee all creative development and approvals
- Effectively leverage a variety of marketing mediums including e-mail, website, direct mail, social, mobile, physical locations, and call center to deliver results and growth within the customer base
- Monitors the measurement and results of programs as assigned
- Developing Requirement Gathering strategy for each projects, including creating Business Requirement documents
- Leading requirement gathering sessions, process analysis and business interviewing activities to develop high quality Business Requirement Documents(BRD)
- Conducting research and impact analysis, root cause analysis, and perform AS IS process mapping related to the assigned projects
- Creating robust requirement documents through the use of current and desired state analysis, gap assessments, business cases, mock ups and use cases
- Requires 3 to 5 years consumer credit underwriting experience, Auto Finance experience preferred
- Minimum of three (3) years of credit lending / underwriting experience required
- Auto Finance underwriting experience preferred
- 1+ years of experience with reporting or Business Intelligence tools and data visualization techniques
- Ability to operate in a collaborative and cooperative environment
- Demonstrate the ability to work and research/resolve issues independently while sharing best practices and knowledge with team members
Auto Finance Job Description
- Providing estimates based on work effort around gathering business requirements
- Responsible and accountable for managing all Requirement deliverables at the Program, Project or BAU levels such as
- Assisting with test scenarios and test execution if needed
- Accountable for resolving all delinquent accounts in an assigned queue by securing acceptable repayment arrangements
- Act as a subject matter expert for the product teams in ongoing development of policy, metrics, and portfolio management for the Auto Finance and Card products
- Collaboration with colleagues in Credit Adjudication to optimize best practices amongst regional adjudication centers
- Manage the budget and forecast cycles for the Sales organization
- Enhance and monitor regional metric reporting (eg Regional, ASP, Subscription
- Participate in the setting of sales compensation plans and quota setting
- Comply with Gateway One Lending & Finance’s policies, procedures and practices all state and federal regulations
- Develop pipeline of pricing tests
- A minimum of two years credit analysis experience
- Ability to rotate Saturdays and Holidays
- Sub-prime lending experience is preferred
- A proven ability to interface effectively and comfortably with associates at all levels of the organization and the aptitude to work with and negotiate/influence other departments
- A proven track record of developing integrated marketing programs across traditional and digital/mobile/social channels
Auto Finance Job Description
- Manage operational controls and centralized collection support processes
- Gain knowledge and understanding of all system functionality/capabilities, iCAF, ALA, VLS, and CALS
- Manage expense plan to budget
- Set and monitor departmental and individual objectives
- Prepare/deliver mid-year / annual performance evaluations for directs
- Drive change/improvement strategies across the entire site "change-agent"
- Interview, hire, and develop employees
- Partner with support groups in TPO, Executive Office, and WFM
- Work closely with vendors/suppliers as needed
- Ensure high morale within the department (measured by annual Employee Opinion Survey) and a consistent customer experience
- 3 to 5 yearsunderwriting experience required,Auto Finance experience preferred
- Requires 3 to 5 years sub prime underwriting experience, Auto Finance experience preferred
- The ability to market effectively to both B2B and B2C customers
- Experience with a variety of marketing channels (i.e., Email, DM, display, SEM, social media, print, radio, TV)
- At least 5 years of marketing communications, brand management, advertising and public relations work experience
- At least 5 years of consumer marketing experience OR 5 years of business marketing experience
Auto Finance Job Description
- Primary escalation point for customer questions and/or complaints related to Collections Litigation activities
- Making decisions with minimal management direction related to the resolution of customer litigation requests including financial transactions
- Interacting with law firm partners to monitor and research outstanding litigation activities
- Logging and documentation of all requested resolution items reporting on status of Litigation/Remediation accounts
- Acts as the liaison between the LOB, Remediation team and Legal to coordinate tasks needed to fulfill customer requests
- Relationship manager to the servicing department for all Mortgage and Auto digital tactics
- Manage digital acquisitions campaigns across Chase.com, Paid Search, SEO, Paid Display, Affiliates and Paid and Organic Social Media as needed to offset capacity constraints of other team members (estimated to be 25% of time)
- Represent Mortgage and Auto in the broader JPMC digital community
- Apply innovative and strategic thinking to act on time sensitive opportunities
- Partner and collaborate across Canadian Banking and key Functions as a trusted advisor
- Lead a team of adjudicators and motivate team members to reach business objectives ranging from meeting client expectations to managing risk
- Effectively negotiate and resolve escalations from various business partners (ie
- Business BA or MBA
- Previous experience in motor vehicle operations or with the Department of Motor Vehicles preferred
- 1-3 years customer service or collection experience strongly preferred
- Basic skip tracing experience strongly preferred
Auto Finance Job Description
- Drive employee engagement through effective communication of how their work impacts sales/service cycle and overall client experience
- Appropriately manage multiple projects for reporting requests for a wide variety of business needs
- Coordinate with Relationship Managers and assist with on-going business development through scheduled outside calling efforts
- Review contracts in for funding that need manual intervention from the credit department
- Provide bi-weekly feedback to sales and credit team on trends and retailer opportunities
- Monitor the daily pending contract report
- Partnership with Center of Excellence (COE) to help define and drive annual planning for all maps
- Translate consumer mindset and competitive industry context into well thought through recommendations
- Keep a keen eye to process to drive efficiencies and excellence across all stages
- Create complex data driven Direct Marketing programs including strategy and execution
- At least two years of late stage (120+ days) collections experience (secured preferred) or at least one year of late stage collection experience in auto
- At least one year of skip tracing experience
- Expert knowledge of collection laws (FDCPA)
- Excellent organizational and time management to maintain work volume
- Thorough knowledge of Quality Control and Escalation handling
- Strong knowledge of banking industry business structures a plus, prior Auto Servicing experience desirable