Account Opening Job Description
Account Opening Duties & Responsibilities
To write an effective account opening job description, begin by listing detailed duties, responsibilities and expectations. We have included account opening job description templates that you can modify and use.
Sample responsibilities for this position include:
Account Opening Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Account Opening
List any licenses or certifications required by the position: NISM, CSPO, IRS
Education for Account Opening
Typically a job would require a certain level of education.
Employers hiring for the account opening job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Finance, Management, Accounting, Technology, Administration, Legal, Associates, Technical, Education
Skills for Account Opening
Desired skills for account opening include:
Desired experience for account opening includes:
Account Opening Examples
Account Opening Job Description
- Review, validate and authorize new account documentation
- Follow up and report on missing documentation/information
- Assist Account Opening Specialist teammates
- Elicit and drive the business process design for owning the creation, visualization, documentation, translation and management of product requirements
- Critically evaluate information gathered from multiple sources and ensure consistency
- Facilitate the completion of cost/benefit analyses with dCE and Digital IT/Arch in support of usability decisions during the design phase
- Work with the Partner organizations to make sure operational processes and infrastructure is viable
- Work with the Digital Analytics team and Digital Product Manager to ensure proper reporting and analytics requirements are defined and supported by the business requirements
- Oversee prioritization of technical backlog
- Ensure the JPM brand is highlighted in the right way and that all appropriate regulations (including regulatory oversight and processes) are all satisfied
- Proficiency in written and spoken English, Cantonese and Mandarin
- Conversant with MS Office application and Chinese word processing
- Experience with relational databases (Sybase ASE preferred), application development in databases (ability to write code constructs like stored-procedures, debug & enhance existing ones), performance-tuning
- Exposure to Perl – ability to write Perl scripts for interfacing with database & files Autosys will be a plus
- Work with various internal teams for coordination for installation and release management of modules
- Knowledge of Java/J2EE, WebServices, SOAP-based Messaging
Account Opening Job Description
- To ensure compliance with applicable laws and regulations
- Review account opening documents & perform account opening in System
- Ensure customer records are properly created and updated
- Ensure all requests are processed within the agreed service-level agreement (SLA) and
- As per procedures specified in Department Operation Manual and requirements as specified by regulatory bodies, especially for the customer acceptance requirements
- Coordinate and follow up discrepancy items with relevant parties timely and escalate any exceptions to supervisor
- Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor immediately
- Attending to email & phone enquires from BUs and operation teams
- Handle internal customer compliant tactfully and ensure responsive problem solving for enquiries from branches and other units / parties within benchmark
- Accept any Ad-hoc duties when assigned
- Ability to learn products, services and procedures quickly and accurately
- Ability to think strategically, work independently to develop implementation strategies to increase market share for a given market, digital market
- Bachelors Degree in Computer Science with minimum 8+ years business & systems analysis experience with knowledge of full SDLC lifecycle from inception through implementation
- Specific experience in business analysis & Client Onobarding for global financial platform is vital
- Usage of Agile PM tools such as JIRA, GreenHopper, Mingle, Usage of document repositories such as Sharepoint
- Experience working with operations and areas where requirements change very frequently
Account Opening Job Description
- Identify process improvements or gaps internally that impact Account Opening
- The Client Service Specialist III is primarily responsible for ensuring the client and partner experience is world class and that interactions/issues are resolved accurately and expediently
- Handle client email/phone call interactions of a maintenance nature by retaining a thorough knowledge of the Policies and Procedures and all systems in order to assist the client and manage escalated issues
- Use a high level of client service skills in order to defuse potentially difficult and/or upset customers and partners with complex issues
- Utilize time at work efficiently to meet or exceed production goals as outlined in the metrics scorecard
- Consistently perform follow up to ensure customer satisfaction and to validate the accuracy of work
- Increase customer and partner satisfaction through excellent communication and follow up
- Review daily metric measurements and identify any issues, gaps, or opportunities
- Ensure proper staff coverage to meet demands through effective scheduling
- Conduct work quality reviews, communicate scores, and maintain audits as required
- Experience in developing requirements for IT projects using Agile toolset
- Bachelor Degree / BSc Degree or equivalent
- At least 2 years of experience either from Big 4 with AML/KYC background
- Strong communication skills in fluent English and Cantonese
- Able to develop strong relationships with team members
- Deep understanding of range of products and operational processes
Account Opening Job Description
- Acquire offshore corporate clients to develop new business accounts via different channels
- Provide Touchpoint support to Commercial Relationship Management Team, implementing consistent and solid controls to mitigate operational and documentation risk to Commercial business deposit, savings, CD and Money Market accounts
- Independently and proactively facilitate initiation of required transactions in accordance with straightforward to moderately complex documentation and in adherence to applicable policies, procedures, legal, compliance and regulatory requirements
- Accountable for providing high quality customer service to all internal clients and accurate and timely deposit support of Commercial business deposit, savings, CDs and money market accounts, to include documentation, account disclosures and ongoing documentation tickler management
- Consistently maintain a state of internal and external audit readiness
- Review, assess and interpret internal documentation for adherence to Bank policies, procedures and federal regulations to mitigate operational, documentation, reputation risk as appropriate
- Proactively anticipate risk issues and take action to influence and initiate solutions
- Handle multiple demands and competing priorities while meeting deadlines associated with maintaining portfolio compliance with policies and procedures
- Inventory, review for accuracy and transmit relevant documents received to the appropriate party/department for safekeeping and pursue pending documents within established SLAs
- Participate in various projects and data analysis to satisfy management and Corporate mandates, provide status reports to Commercial Deposit Services Team Leader/Manager
- Deep knowledge of account documentation requirements by product and by entity type
- Strong analytical and problem solving skills to assist advisors, resolve issues, and improve overall servicing
- Ability to identify opportunities for service improvements, new business, , and follow through to completion, involving Advisors where necessary
- Ability to adapt to a rapidly changing business and technology environment (e.g., introduction of a new product or servicing tool), and to utilize the tools which are currently available to service clients efficiently
- Ability to take the lead in unstructured situations and ensure an optimal advisor experience
- Ability to quickly and accurately enter data in the system
Account Opening Job Description
- To gain depth knowledge about the business model, concept, market dynamics and trends, exhibitions and geographic areas of the client portfolios that is managed
- To consistently communicate “within” to share market intelligence, provide feedback and ensure customer awareness with the Hotels and to ensure planning and coordination of sales
- Performing business and system analysis for account opening, digital channels, branch or card products as a liaison between Program/Product Managers, IT, 3rd party vendors, and key internal stakeholders
- Serving as a thought-leader and consultant for the business and lead all aspects of requirements analysis, traceability and testing for enhancements and projects that vary in size and/or complexity while supporting those functions for large cross-functional or enterprise-wide initiatives
- Assisting team with strategy execution
- Managing the creation, organization, and documentation of business requirements, test plans, and test scripts and execute User Acceptance Tests as necessary
- Tracking product or channel adoption and usage statistics
- Providing operational updates to Program/Product Managers regularly
- Performing day-to-day operational support and be the first line of escalation for the organization
- Champion the product
- 3-5 years or product management or business analyst experience
- 1-3 years Deal Manager/Implementation experience preferred
- 1-3 years Alternative Investments experience preferred
- 1-3 years Account Opening experience preferred
- Product Knowledge and/or Service experience a plus
- External and Internal Client Management experience preferred