Tier Support Cover Letter

Tier Support Cover Letter

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178 votes for Tier Support

15 Tier Support cover letter templates

What to include in a Cover Letter
1
Company Address
2
Salutation
3
Compelling Details
4
Respectful Closing

How to Write the Tier Support Cover Letter

872 Kovacek Dam
Leroymouth, HI 28817-2657
Dear Drew Jacobi,

I would like to submit my application for the tier support opening. Please accept this letter and the attached resume.

Previously, I was responsible for backup file server support for users shares and home drives, and provide backup DHCP server support for DHCP reservations.

My experience is an excellent fit for the list of requirements in this job:

  • Hands on experience with Microsoft Windows 7 or newer
  • Experience in a technical troubleshooting
  • Have a Zappos/Starbucks/Nordstrom/Ritz service and support mindset
  • Have a strong work ethic and a passion for service customers
  • Be resourceful, upbeat and LOVE making customers happy
  • Help design and improve internal systems that deliver steady increases in customer love
  • Help build and present operational plans and metrics
  • ITIL (Foundation, Intermediate, or Expert)

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Shae Little

Responsibilities for Tier Support Cover Letter

Tier support responsible for support and administration for desktop enterprise infrastructure for Symantec endpoint anti-virus, master image server for PC setup, print server, DHCP Server, DFS, desktop GPO policy.

Eager worker, self-starter
Detail oriented, compulsive record-keeper
Active Directory expertise
Arcserve backup software experience
Veeam backup software experience
Detail oriented person who can keep close track of all changes made and time all outages that might occur
Previous experience supporting TN3270 emulation software
Veeam experience

Tier Support Examples

Example #1

Example of Tier Support Cover Letter

1909 Cassin Valley
Lake Bo, WY 30039-1233
Dear Oakley Kemmer,

In response to your job posting for tier support, I am including this letter and my resume for your review.

Previously, I was responsible for hands on support to end users in a Windows 7/10 & Office 2016/365 environment.

My experience is an excellent fit for the list of requirements in this job:

  • A Team Player however, also able to work alone
  • Microsoft Office, Outlook (setup and configuration), SharePoint, Win 7
  • Familiar with Networking
  • Microsoft Office applications (Outlook/Exchange email issues)
  • Workstation and workstation connectivity
  • Windows and Exchange Accounts
  • Leads, directs, and coordinates various project initiatives that enhance the resolution timeliness, accuracy, and effectiveness of high speed internet technical problems
  • Hosts and actively participates in business operational and technical meetings and/or conference calls as necessary to improve the efficiency and accuracy of provisioning and repair services to HSI customers

Thank you in advance for taking the time to read my cover letter and to review my resume.

Sincerely,

Corey Greenholt

Example #2

Example of Tier Support Cover Letter

4083 Lang Fords
Augustusberg, CO 24742-3151
Dear Tatum Torphy,

In response to your job posting for tier support, I am including this letter and my resume for your review.

In the previous role, I was responsible for 24/7 on-call support for Windows Server environment.

Please consider my experience and qualifications for this position:

  • Experience providing technical support in an IT environment
  • Knowledge and experience in Microsoft Windows Server, RDS environments and one virtual hypervisor (VM, Hyper-V, XenServer) environment
  • Knowledge of Windows desktop operating systems, applications, networking, TCP/IP, computer desktop hardware, and local/network printing
  • Will maintain server and network systems
  • Responsibilities will include but not limited to patch management, user, file and print administration, documentation, upgrading, migrations, and troubleshooting
  • Understanding of how to create and run network cable for moves/new runs as needed
  • Thrives in fast-paced environment and deals well with ambiguity
  • No written or above corrective action on file

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Jordan Walker

Example #3

Example of Tier Support Cover Letter

46718 Alex Parkway
Markettashire, TX 99856-6484
Dear Shiloh Hoppe,

I would like to submit my application for the tier support opening. Please accept this letter and the attached resume.

Previously, I was responsible for general support for Windows Server 2013/2016 network infrastructure.

My experience is an excellent fit for the list of requirements in this job:

  • Data processing and/or data analysis experience
  • IT background – approx
  • Functional knowledge of supported client operating systems configuration and installation in Windows 7 environment
  • Functional knowledge of supported application configuration and installations
  • Functional knowledge of supported client/server hardware configurations and installations
  • Knowledge of diagnostic tools for problem detection and resolution
  • Knowledge of LAN design and inter-relatedness of distributed systems functions
  • Experience with Disk Imaging and automated software distribution tools and qualities

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Charlie Ebert

Example #4

Example of Tier Support Cover Letter

32588 Morar Wells
North Rodrigo, AR 60490
Dear Greer Oberbrunner,

I would like to submit my application for the tier support opening. Please accept this letter and the attached resume.

Previously, I was responsible for 1st and 2nd level technical support for Intel based desktops running Windows 7 operating systems.

Please consider my qualifications and experience:

  • CCIE/JCIE certification desirable
  • Go getter attitude and hungry to learn
  • Virtualization experience (Oracle, VMware, or Hyper-V)
  • Attitude to go above and beyond and continue education through certifications
  • Experience with troubleshooting Windows Server, Active Directory
  • Connectwise, or other PSA (Professional Services Automation) system
  • Have a strong work ethic and a passion for customer service
  • Working knowledge of a ticketing system

Thank you for your time and consideration.

Sincerely,

Dallas Bartell

Example #5

Example of Tier Support Cover Letter

7052 McGlynn Stream
Louside, ME 51315
Dear Ari Wuckert,

I would like to submit my application for the tier support opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for windows 7 and Windows 10 OS support.

Please consider my experience and qualifications for this position:

  • History on working with ticketing tools
  • Support via Phone and/or email
  • Preferred experience supporting users in a service-industry environment
  • Knowledge of basic computer hardware, including HP & Lenovo Desktops and Laptops
  • Experience with desktop and server operating systems, including Windows 7 & 10, Active Directory and Windows Server
  • Working knowledge of a range of diagnostic utilities, including PRTG
  • Familiarity with the fundamental principles of ITIL v3.0
  • Experience with Service Desk Management Systems SDMS

Thank you for taking your time to review my application.

Sincerely,

Casey Hoeger

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