15 Tier Support cover letter templates
How to Write the Tier Support Cover Letter
Leroymouth, HI 28817-2657
I would like to submit my application for the tier support opening. Please accept this letter and the attached resume.
Previously, I was responsible for backup file server support for users shares and home drives, and provide backup DHCP server support for DHCP reservations.
My experience is an excellent fit for the list of requirements in this job:
- Hands on experience with Microsoft Windows 7 or newer
- Experience in a technical troubleshooting
- Have a Zappos/Starbucks/Nordstrom/Ritz service and support mindset
- Have a strong work ethic and a passion for service customers
- Be resourceful, upbeat and LOVE making customers happy
- Help design and improve internal systems that deliver steady increases in customer love
- Help build and present operational plans and metrics
- ITIL (Foundation, Intermediate, or Expert)
Thank you in advance for reviewing my candidacy for this position.
Sincerely,
Shae Little
Responsibilities for Tier Support Cover Letter
Tier support responsible for support and administration for desktop enterprise infrastructure for Symantec endpoint anti-virus, master image server for PC setup, print server, DHCP Server, DFS, desktop GPO policy.
Tier Support Examples
Example of Tier Support Cover Letter
Lake Bo, WY 30039-1233
In response to your job posting for tier support, I am including this letter and my resume for your review.
Previously, I was responsible for hands on support to end users in a Windows 7/10 & Office 2016/365 environment.
My experience is an excellent fit for the list of requirements in this job:
- A Team Player however, also able to work alone
- Microsoft Office, Outlook (setup and configuration), SharePoint, Win 7
- Familiar with Networking
- Microsoft Office applications (Outlook/Exchange email issues)
- Workstation and workstation connectivity
- Windows and Exchange Accounts
- Leads, directs, and coordinates various project initiatives that enhance the resolution timeliness, accuracy, and effectiveness of high speed internet technical problems
- Hosts and actively participates in business operational and technical meetings and/or conference calls as necessary to improve the efficiency and accuracy of provisioning and repair services to HSI customers
Thank you in advance for taking the time to read my cover letter and to review my resume.
Sincerely,
Corey Greenholt
Example of Tier Support Cover Letter
Augustusberg, CO 24742-3151
In response to your job posting for tier support, I am including this letter and my resume for your review.
In the previous role, I was responsible for 24/7 on-call support for Windows Server environment.
Please consider my experience and qualifications for this position:
- Experience providing technical support in an IT environment
- Knowledge and experience in Microsoft Windows Server, RDS environments and one virtual hypervisor (VM, Hyper-V, XenServer) environment
- Knowledge of Windows desktop operating systems, applications, networking, TCP/IP, computer desktop hardware, and local/network printing
- Will maintain server and network systems
- Responsibilities will include but not limited to patch management, user, file and print administration, documentation, upgrading, migrations, and troubleshooting
- Understanding of how to create and run network cable for moves/new runs as needed
- Thrives in fast-paced environment and deals well with ambiguity
- No written or above corrective action on file
Thank you in advance for reviewing my candidacy for this position.
Sincerely,
Jordan Walker
Example of Tier Support Cover Letter
Markettashire, TX 99856-6484
I would like to submit my application for the tier support opening. Please accept this letter and the attached resume.
Previously, I was responsible for general support for Windows Server 2013/2016 network infrastructure.
My experience is an excellent fit for the list of requirements in this job:
- Data processing and/or data analysis experience
- IT background – approx
- Functional knowledge of supported client operating systems configuration and installation in Windows 7 environment
- Functional knowledge of supported application configuration and installations
- Functional knowledge of supported client/server hardware configurations and installations
- Knowledge of diagnostic tools for problem detection and resolution
- Knowledge of LAN design and inter-relatedness of distributed systems functions
- Experience with Disk Imaging and automated software distribution tools and qualities
Thank you in advance for reviewing my candidacy for this position.
Sincerely,
Charlie Ebert
Example of Tier Support Cover Letter
North Rodrigo, AR 60490
I would like to submit my application for the tier support opening. Please accept this letter and the attached resume.
Previously, I was responsible for 1st and 2nd level technical support for Intel based desktops running Windows 7 operating systems.
Please consider my qualifications and experience:
- CCIE/JCIE certification desirable
- Go getter attitude and hungry to learn
- Virtualization experience (Oracle, VMware, or Hyper-V)
- Attitude to go above and beyond and continue education through certifications
- Experience with troubleshooting Windows Server, Active Directory
- Connectwise, or other PSA (Professional Services Automation) system
- Have a strong work ethic and a passion for customer service
- Working knowledge of a ticketing system
Thank you for your time and consideration.
Sincerely,
Dallas Bartell
Example of Tier Support Cover Letter
Louside, ME 51315
I would like to submit my application for the tier support opening. Please accept this letter and the attached resume.
In my previous role, I was responsible for windows 7 and Windows 10 OS support.
Please consider my experience and qualifications for this position:
- History on working with ticketing tools
- Support via Phone and/or email
- Preferred experience supporting users in a service-industry environment
- Knowledge of basic computer hardware, including HP & Lenovo Desktops and Laptops
- Experience with desktop and server operating systems, including Windows 7 & 10, Active Directory and Windows Server
- Working knowledge of a range of diagnostic utilities, including PRTG
- Familiarity with the fundamental principles of ITIL v3.0
- Experience with Service Desk Management Systems SDMS
Thank you for taking your time to review my application.
Sincerely,
Casey Hoeger