Service Desk, Senior Cover Letter

Service Desk, Senior Cover Letter

4.9
166 votes for Service Desk, Senior

15 Service Desk, Senior cover letter templates

What to include in a Cover Letter
1
Company Address
2
Salutation
3
Compelling Details
4
Respectful Closing

How to Write the Service Desk, Senior Cover Letter

566 Reichert Landing
Port Chara, WA 89777
Dear Justice Donnelly,

I would like to submit my application for the service desk, senior opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for implementation, integration and maintenance of EMS tools including the Remedy ITSM, BMC Network Automation, BMC Server Automation, BMC Atrium Discovery and Dependency Mapping, BMC Atrium Orchestrator, BMC Dashboards for BSM, and BMC Analytics for BSM.

Please consider my experience and qualifications for this position:

  • Ownership of queries of a highly complex and individual nature
  • Has resilience and can persevere with issues until resolution
  • Experience within an HR department is preferred
  • Sales and Distribution(SD)
  • Finance and Controlling (FICO)
  • Supply Chain Management (SCM)
  • Technical (ABAP, BASIS, BI, PI, Enterprise Portal)
  • Provide Help with AV/VC equipment when cross team meetings occur or when company wide event happen

Thank you for taking your time to review my application.

Sincerely,

Stevie Vandervort

Responsibilities for Service Desk, Senior Cover Letter

Service desk, senior responsible for enterprise mobile management software support for mobile devices (Blackberry, Apple or Android devices).

Demonstrates advanced problem diagnostic skills
Service Desk tools
Demonstrated success leading individuals and teams to accomplish goals within time and resource constraints
Previous experience with relevant systems such as Active Directory, Lotus notes, SharePoint, CA SDM
Service quality oriented
Proficient in installing and supporting all Microsoft Office applications
Real strong Supervisor experience
Customer Contact Management

Service Desk, Senior Examples

Example #1

Example of Service Desk, Senior Cover Letter

34421 Bernier Estates
Albertotown, NY 37763
Dear Robin Kuphal,

I am excited to be applying for the position of service desk, senior. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for its users with mobile and remote access services to include BlackBerry, Apple iOS and Citrix Remote Desktop technologies.

Please consider my experience and qualifications for this position:

  • Exposure to Casper, Confer, VMs, 8x8, AV/VC equipment
  • Experience with desktop and server Windows based operating systems
  • Service desk operation experience
  • Familiar with ITIL, in particular Incident management, knowledge management
  • Working experience in SD process and tool development
  • Other languages German, Finnish, Swedish
  • High School Diploma or equivalent vocational training and/or on-the-job training
  • May need to lift and transport moderately heavy objects, such as computers or peripherals

I really appreciate you taking the time to review my application for the position of service desk, senior.

Sincerely,

Stevie Leuschke

Example #2

Example of Service Desk, Senior Cover Letter

71345 Camelia Spur
Darwinfort, UT 01374-6253
Dear Lennox Romaguera,

Please consider me for the service desk, senior opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for installation, maintenance, advanced troubleshooting and on-going support for AD, Citrix, VMware, Exchange, VDI, EMS, BlackBerry, RightFax, and Skype environments.

Please consider my experience and qualifications for this position:

  • Experience with some end point encryption tools
  • Wireless Technologies understanding Meraki, Cisco, Aerohive, Ruckus
  • Experience with MS Active Directory, Vmware, Citrix vDesktop
  • Successful experience in dealing with interpersonal customer service situations
  • Knowledge of Windows 7 and Microsoft Office Suite, web browsers, PC hardware, PC Networking (TCP/IP, DHCP, ), Active Directory and mobile device support
  • Run the Computing Services Help Center, the primary end user IT support vehicle for Computing Services
  • Direct the activities of the Desktop and Executive IT Support teams
  • Lead the development and growth of a new endpoint leasing service

Thank you for taking your time to review my application.

Sincerely,

Stevie Barrows

Example #3

Example of Service Desk, Senior Cover Letter

873 Greenholt Mountains
North Sanafurt, ME 60129
Dear Frankie Hintz,

I submit this application to express my sincere interest in the service desk, senior position.

In my previous role, I was responsible for senior technical expertise and knowledge of the BlackBerry solutions to BlackBerry customers in a presales and post sales consulting capacity.

Please consider my qualifications and experience:

  • Has an understanding of working within budget
  • Experience of the core Microsoft Office packages is essential and knowledge of SAP or similar HR systems is preferred
  • Experience within a HR department is preferred
  • Previous customer services experience preferred
  • Previous HR experience (essential)
  • Design marketing plans for particular audience segments across owned, paid, and earned media channels - supported by a rationale for why, when, and how each channel should be used
  • Craft messaging and content that fits the audience mindset/needs and maximizes the strengths of each channel or communication experience
  • Understand customer needs and refine messaging through surveys, interviews, product usage and competitive analysis

Thank you for your time and consideration.

Sincerely,

Story Kovacek

Example #4

Example of Service Desk, Senior Cover Letter

564 Hills Path
Hamillstad, AL 13114-8399
Dear Bellamy Rowe,

I would like to submit my application for the service desk, senior opening. Please accept this letter and the attached resume.

Previously, I was responsible for end-user support of Blackberry, iPhone and other Smart phones, including activation, BES accounts, and troubleshooting requests.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Partner with Product Management team to distill key functionality and benefits into core product marketing messages
  • Plan and execute product/feature launches across cross-functional teams including Product Management, Marketplace, Marketing, Support
  • Work with Product Managers to establish a continuous feedback loop to influence the product development roadmap and mitigate product gaps
  • Dream up engaging product demonstrations that are used on stage, in videos and are the basis for customer engagements in the buyer journey
  • Certification in a process based platform including programs equal to
  • Windows 7 or higher level Microsoft certification
  • Microsoft Deployment Tools (MDT) Server experience – level 2 or 3 skillset with this application (level 2 = advanced, level 3 = expert)
  • HP Desktop experience, Lenovo Laptops experience

I really appreciate you taking the time to review my application for the position of service desk, senior.

Sincerely,

Shiloh Schuster

Example #5

Example of Service Desk, Senior Cover Letter

9092 Kuhn Trail
New Kathaleenchester, AR 29075-6313
Dear Rory Klein,

I submit this application to express my sincere interest in the service desk, senior position.

In the previous role, I was responsible for mobile device support for Blackberry, Iphone, and Android devices.

Please consider my experience and qualifications for this position:

  • Work frequently across organizational boundaries to provide a streamlined support experience for campus end users
  • Share information openly on service health, performance, and activity with service managers and ITSM staff
  • Develop global Service Desk team to ensure excellent global end-user support
  • Ensure the successful delivery of end-user tools and services that enable Splunkers to their job
  • Manage vendor relationships for all solutions that fall under the Global Service Desk
  • Set the strategy for the overall Global Service Desk including but not limited to building out coverage model, anticipating workforce growth
  • Partner with IT Ops and Business Applications to ensure IT services are being effectively utilized by Splunkers and make appropriate course corrections
  • Be a role model for members of the Global Service Desk

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Emerson Kozey

Resume Builder

Create a Resume in Minutes with Professional Resume Templates