Patient Access Specialist Cover Letter

Please consider me for the patient access specialist opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for patients, physician offices, facility departments, and patient access campus registrars with explanation of insurance benefits, limitations and authorization guidelines.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Explain insurance coverage to patients during pre-admissions process and answer related questions
• Assist in coordination of admissions with patients and/or their representative to include admissions information, directions, and information about the program they will be entering
• Recent experience working in the healthcare industry
• Excellent oral, written and interpersonal communication skills, knowledge of ICD-9 and CPT coding, medical terminology, and/or revenue cycle knowledge
• Knowledge and experience with a variety information systems, experience with spreadsheet and word processing software, and keyboard proficiency
• Proficient in computerized data entry
• Report production, general knowledge of office procedures and equipment
• Strong grasp of financial analysis of insurance benefits for pricing transparency

I am excited to be applying for the position of patient access specialist. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for leadership and direction to workforce programs including existing clinical fellowships, medical student mentorships, and lead the development of future workforce programs.

Please consider my experience and qualifications for this position:

• Access Management Registrar
• Insurance knowledge, experience with point of service collections preferred
• Collaborates with pre-visit team to obtain prior insurance authorizations and communicates with patient/caregiver as needed throughout process
• Builds relationships and effectively collaborates with internal physicians, nursing staff and other hospital staff involved in the care of neurology patients and with members of the referring community with whom UCM has strategic partnerships
• Provides information on appropriate clinical trials and information regarding disease a diagnosis (via web or printed materials)
• Collects co-payments, when applicable (cash, check, credit card)
• Discusses payment issues, need for payment assistance at time of registration/admission with patients so that they have an understanding of their financial obligation and options available to them
• Respects the confidentiality of patients, department, and hospital information per HIPAA guidelines

I submit this application to express my sincere interest in the patient access specialist position.

Previously, I was responsible for patient with financial counseling contact information for assistance with programs available to assist with payment for services and/or healthcare insurance.

Please consider my qualifications and experience:

• Comfortable handling sensitive and confidential information and processes as it relates to clinical and financial matters
• Focused knowledge of performance measures for point of service cash collection in relation to departmental and system annual goals
• Excellent understanding of insurance and medical terminology
• Medical and insurance terminology is preferred
• Cross trained in other areas/job responsibilities of Patient Access (entity specific)
• CHAA (Certified Health Access Associate), preferred
• Proficiency in computer data-entry/typing
• Knowledge of Explanation of Benefits (EOB), preferred

I submit this application to express my sincere interest in the patient access specialist position.

In the previous role, I was responsible for customer support for various employee benefits programs, such as group health, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Some College with an emphasis on Finance or Business Management preferred
• Certified Patient Account Representative (CPAR) and/or Certified Financial Counseling (CFC) preferred
• Insurance knowledge, experience with point of service collections perferred
• Working knowledge of medical terminology and authorizations preferred
• Epic EMR and knowledge of ICD-10 coding preferred
• Previous experience in medical insurance billing and registration preferred
• Acceptable use of medical industry vernacular
• General knowledge of health care billing preferred

I would like to submit my application for the patient access specialist opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for information to patients on the full range of current and available state and federal insurance benefits, resources, and assistance programs via telephone or face to face within the facilities.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Demonstrates proficiency in current downtime procedures per department policy
• Experience with point of service collections
• High school diploma or equivalent from accredited institution
• Prior experience in a business setting providing customer service, while processing and verifying electronic demographic, financial or other busuness-related information and data
• Able to work successfully in a fast-paced, multi-task environment, where some independent decision making is necessary
• Able to process electronic information and data accurately and efficiently
• Reports to Financial Clearance Supervisor
• Knowledge of Insurance terminology preferred