Patient Access Manager Cover Letter

I would like to submit my application for the patient access manager opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for ongoing education to all UAMS employees regarding use of the patient safety event reporting system, patient safety topics, and culture of safety.

Please consider my experience and qualifications for this position:

• Advanced level of Microsoft Office (Excel, Access)
• Use metrics to analyze team performance
• Gather necessary scheduling and triaging information and help develop protocols and workflows for staff
• Knowledge of ICD-9 and CPT coding and an understanding of third party payers
• Ensures that the department is staffed with capable personnel, training and tools to perform the job duties assigned
• Establishes and maintains documented processes and training material for the department
• Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency within the department
• Develops and manages resources in order to execute on action plans within the approved budget targets

Please consider me for the patient access manager opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for assistance in the daily operations of the Patient Access/Registration function to include: processes, pre-registration, centralized scheduling and financial counseling functions.

Please consider my qualifications and experience:

• Technical knowledge of healthcare reimbursement from a patient and provider perspective (miscellaneous J codes, billing coding, NCPDP standards, appeals process)
• Specific knowledge of specialty pharmacy and provider interactions
• Knowledge of multiple pharmacy software systems like EnterpriseRx and TherigySTM
• Knowledge of governmental, federal, state and local regulations related to admissions
• Knowledge of inpatient and outpatient scheduling
• Financial Counseling
• Up front Collections
• Emergency department access

I am excited to be applying for the position of patient access manager. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for support to other areas of Patient Access in case of call outs or inadequate staffing such as Pre-Registration, Scheduling, and Pre-admission scheduling system wide, ER registration.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Actively manages the execution of goals through regular coaching and mentoring
• Provides strong on-site leadership and serves as a role model to cultivate successes and leverage individuals to produce greater success as continuous improvement opportunities
• Balances multiple and often times conflicting priorities to achieve internal and external customer satisfaction while maintaining accuracy and compliance
• Elevates trends, significant findings and/or changes in the external environment (regulatory/reimbursement changes, payer practices, ) as necessary to senior management and actively participates in understanding root cause and actions to drive resolution / improve authorization success rates
• Provides input in the development and execution of reimbursement strategies by partnering with the Healthcare Economics therapy leaders
• Participates in assigned cross-departmental meetings and conference calls for the purpose of providing input and guidance regarding market dynamics and issues needing focus, attention and action
• Supports all Company initiatives as identified by management and in support of Compliance / Privacy requirements
• Successful work history with particular focus on US payer relationships, coverage, coding and payment

I submit this application to express my sincere interest in the patient access manager position.

Previously, I was responsible for service to KA team on Hana system for biz report and adiportal system for order collection.

Please consider my experience and qualifications for this position:

• BS/BA in a relevant field such as public health or health economics
• Work, direct, and take direction from various levels of management
• Advanced personal computer skills, including experience with Microsoft Office and Sales Force.com
• Polished communicator- written documentation and oral presentations/ discussions/ meeting
• Comprehensive Hospital Admission and Registration experience
• Some formal strategic planning training
• Able to lead 25-50 employees
• Experience in a Clinic/Hospital financial business operations

I would like to submit my application for the patient access manager opening. Please accept this letter and the attached resume.

Previously, I was responsible for robust sales database and reporting system and integrity of the data contained within to support Commercial report.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Skilled in team dynamics, interpersonal communication and consensus building
• Previous experience managing a large and/or complex department budget
• Require the acquisition of the product to follow a process that is outside of the common “retail” setting
• Address varied disease states
• Span across multiple therapeutic areas and diverse selling environments
• Develop content to support FRM new hires, existing FRM field personnel to ensure that all processes are captured and trained, and that a consistent level of proficiency is developed across the FRM organization
• Significant exposure to sales, marketing, product management, and/or training functions
• Knowledge of learning, training, testing, educational concepts, program design, implementation, and performance measurement is preferred