Hotel Front Desk Agent Cover Letter

I submit this application to express my sincere interest in the hotel front desk agent position.

In the previous role, I was responsible for information to guests regarding local services and events.

Please consider my experience and qualifications for this position:

• Pleasing personality and willing to work on shifts
• Knowledge of Opera systems is a definite advantage
• Transfers all city ledger / cash / check out folios with a
• Understand and be able to make over the phone and walk-in reservations
• Monitoring HotSos (Entry, Delivery and Follow Up) and ensure completion of guest requests
• Assembles pre-registration packages (and any other special arrival packages) as directed including accurate encoding of room keys
• Be knowledgeable of all emergency procedures and policies
• Handle all front desk duties according to hotel policies, procedures, internal rules and brand standards

I submit this application to express my sincere interest in the hotel front desk agent position.

Previously, I was responsible for information on amenities, services, and directions to guests; responds to questions.

My experience is an excellent fit for the list of requirements in this job:

• Calculate bill, collect payment and make change for guests
• Make, confirm, and cancel reservations for guests, as needed
• Post charges for room, food telephone, and other incidental charges
• Make restaurant, transportation or entertainment reservations for guests as needed
• Accurately maintain and balance cash bank
• Check guest in, ensuring proper credit is received, special requests are fulfilled, and accurate information is obtained
• Provide exceptional customer service with genuine care and projection of positivity
• Professionally interact with fellow team members, assisting other departments with necessary information

Please consider me for the hotel front desk agent opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for all guests with overview of hotel and amenities.

Please consider my qualifications and experience:

• Check guests out, ensure billing is correct
• Solicit guest survey at every opportunity
• Answer a variety of questions from guests, handle routine issues (referring more unusual or difficult problems or complaints to supervisor or Manager)
• Relay guest maintenance requests by calling the engineering department and follow up with guest no later then 20 minutes
• Relay guest housekeeping requests by calling the Housekeeping department and follow up with the guest no later then 20 minutes
• Answer Front desk phone within three rings
• Undergo computer training and gain knowledge of how reservations work
• Remain knowledgeable about Owners

I would like to submit my application for the hotel front desk agent opening. Please accept this letter and the attached resume.

Previously, I was responsible for relevant information regarding hotel policies, services and amenities.

My experience is an excellent fit for the list of requirements in this job:

• Assist in general maintenance and inventory of Front Office equipment, supplies, and cleanliness of the Front Desk, and reception area
• Bell person and Concierge duties
• Perform other tasks as assigned by the Assistant Property Manager and General Manager
• Interact with fellow team members in a professional manner, assisting other departments with necessary information
• Any other tasks assigned by a Front Office Manager
• Issue room key and escort instructions to guests as appropriate
• Receive and deliver messages
• Answer inquiries pertaining to hotel services, registration of guests and other available services

Please consider me for the hotel front desk agent opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for maintain house cash bank.

Please consider my qualifications and experience:

• Maintain cashier bank
• Assist with collecting and storing luggage from guests arriving and departing
• A free meal every shift