Developer Support Engineer Cover Letter

In response to your job posting for developer support engineer, I am including this letter and my resume for your review.

In my previous role, I was responsible for technical support for web server set up to include loading of operating systems and deployment of operational software.

Please consider my experience and qualifications for this position:

• Experience with service oriented architecture and web service development (SOAP, REST), sound API design and knowledge of HTTP principles
• Familiar with web and application server technologies like Apache Tomcat
• Innovative and enthusiastic approach to solving technology problems, delivery focused with history of achieving deliverables
• Expert knowledge of Javascript, CSS, HTML and single page apps
• Expert knowledge of Python/Java and/or Ruby/Rails
• Experience with NoSQL databases (Cassandra)
• Experience with AWS, MS Azure
• Experience with Protractor or equivalent integration test framework

I submit this application to express my sincere interest in the developer support engineer position.

In my previous role, I was responsible for support and oversight of upgrading server client software including Powerpath and Netbackup across Nationwide’s server estate.

Please consider my qualifications and experience:

• Maintaining issue log & prioritizing bug fixes & enhancements by working closely with developers/Modelers/Architects/DBA in broader team
• Identify recurring patterns in production issues, prioritization among those based on impact and come up with tactical/strategic solutions to fix
• Build tools/frameworks to continuously monitor system health and automate fixes for recurring issues
• Establish best practices in the team to reduce support cost & increase efficiencies
• Working with global development team to provide feedback from the observations in the production environment
• Collaborate with the development team for supporting the non-production environments for effective regression and performance testing
• Drive and track the agenda items from the Firmwide Hygiene program for stable and efficient production environment
• Implementing DevOps practices that implement ITIL and configuration management

I am excited to be applying for the position of developer support engineer. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for professional, high-quality technical computing support services, especially desktop and server hardware/software support ·.

My experience is an excellent fit for the list of requirements in this job:

• Prior development experience and prior experience working in Customer or Technical Support
• Take ownership of customer issues through to resolution - including troubleshooting, internal communication and providing meaningful feedback on a regular basis
• Strong understanding of REST and SOAP web-based services, with a working knowledge of WSDL interpretation, generation, and consumption
• In-depth knowledge of database concepts and data management (RDBMS) and SQL
• Professional experience within the game industry
• Problem solving, analysis, planning, and time management skills
• Working experience on creating and managing containers, preferably Docker containers
• Working experience of Scripting languages (Java script, python, AngularJS, Unix/shell)

I submit this application to express my sincere interest in the developer support engineer position.

In the previous role, I was responsible for basic software application training and support for core software platforms and develop related job aids (documentation and user training material).

Please consider my qualifications and experience:

• Working Knowledge on Kubernetes, Helm, Glide, Go language, SSL/TLS
• Basic MQ and messaging in general Skills
• Working(Development) experience on Cloud environments and Docker Containers management
• Development experience on Scripting languages
• Windows stack
• Familiarity with tools &
• Knowledge and usage of SQL and document oriented databases
• Perform advanced troubleshooting, debugging, and issue resolution at the application level

Please consider me for the developer support engineer opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for expert level technical support for the core components of the infrastructure environment, including client, server and enterprise software services.

My experience is an excellent fit for the list of requirements in this job:

• Experience in any scripting language like perl, shell, python to be used for developing automated utilities for data cleansing, data reporting
• Demonstrated on-the-job experience or a thorough understanding of data storage and retrieval technologies, to include relational (SQL) databases, NoSQL databases, Columnar databases
• Knowledge of developing/supporting complex Informatica mappings
• Good knowledge in identifying performance bottlenecks in applications spanning different platforms like scripting, database and informatica mappings
• Knowledge of debugging & supporting queries arising from any reporting tools like Cognos, Qlikview or Tableau
• Knowledge of supporting Java based applications
• Pro-active solution orientated approach towards questions
• Excellent written and oral skills, including English