Level Support Engineer Cover Letter

In response to your job posting for level support engineer, I am including this letter and my resume for your review.

Previously, I was responsible for tier 3 support of all client facing applications, including tuning Microsoft Structured Query Language (SQL) server, Windows.

Please consider my experience and qualifications for this position:

• Be able to dig into new areas quickly
• Be able to think of ways to work a problem until a solution is found
• Be able to explain root cause
• Be able to write high level descriptions of problem and next steps get down to detail for the engineering teams
• Net, Java Script and Web Services
• SQL DB (Oracle or SQL Server) and at least one DB API (OLEDB, ADO, ODBC)
• Excellent verbal and written skills in Arabic in English
• Experience on Customer Service/Technical support

In response to your job posting for level support engineer, I am including this letter and my resume for your review.

Previously, I was responsible for database coding to support business applications using the SQL server.

Please consider my qualifications and experience:

• Quick learner who is able to pick up information quickly
• Excellent communicator, speaking with colleagues on different levels
• Some program management skills are preferred
• Avaya PBX certifications
• Eligibility to work and live in Australia
• A technical education and experience in a high performance IT Support/Helpdesk service
• Internship/co-op assignment in the energy industry
• Engineer in Training / Fundamentals of Engineering (EIT / FE) Certificate

I submit this application to express my sincere interest in the level support engineer position.

In my previous role, I was responsible for production and development support for both Oracle and MS SQL Server databases across all Corporate Systems applications:.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Interested to learn and to improve themself regularly
• In-depth OS skill, ESXi, Linux, Windows
• Planning, scheduling and performing proactive maintenance, including hardware and software upgrades and patch installation
• Strong emphasis on Azure Active Directory, Azure RMS, Office 365, Active Directory Federation Services from an Identity and Access Management Perspective
• Experience with Active Directory, Group Policy Objects, DNS, and other network technologies
• SQL/Oracle knowledge
• Excellent English communication skill in reading / writing / listening / speaking
• Good MS Excel & work know how

I am excited to be applying for the position of level support engineer. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for database Administration (DBA) support for SQL Server.

Please consider my qualifications and experience:

• CCNA certificate is preferred
• Working & In-depth engineering knowledge (Product technology) and subject matter experts of PC computing products and peripherals
• Good knowledge in development using one of this list (Perl ,Java, ASP.NET, VB.NET,C# ,PHP)
• Knowledgeable in Windows workstation configuration and troubleshooting
• Experience making people smile, on a daily basis
• We are looking for someone who iscustomer oriented, autonomous, organized, a team-player and who is willing to travel for short-term missions
• Have an interest and some exposure in the IT/software/technology domain
• Most likely (although it's not a prerequisite) be a graduate (in any discipline)

In response to your job posting for level support engineer, I am including this letter and my resume for your review.

Previously, I was responsible for sQL Database storage and server incident/event resolution for the Common Operating Picture (COP) solution being used by the Installation Emergency Service Support Center.

Please consider my qualifications and experience:

• Past experience in a commercial nuclear power plant
• Should have excellent communication, troubleshooting and customer relations skills
• Fluent written and verbal communication skills in both English/German
• Networking, Storage, Linux, TCP/IP, Windows
• A proven Citrix engineer with wide ranging technical knowledge and experience to support European wide systems
• Microsoft Windows 7 support skills and appreciation of changes in Windows 10
• Citrix monitoring and trend analysis utilising tools such as Citrix Edgesight, Microsoft SCOM
• Appreciation of market trends in all aspects of Thin Client Technologies