Customer Account Specialist Cover Letter

I submit this application to express my sincere interest in the customer account specialist position.

In the previous role, I was responsible for strategic customer solutions and achieve mutual goals through implementation of business and tactical plans leveraging cross functional teams, systems and processes.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge of FAA, FAR, DFAR, (Federal Aviation Administration / Federal Acquisition Regulation / Defense Federal Acquisition Regulation) desirable
• Strong working knowledge of Microsoft Suite applications
• Web-based applications and system administration experience
• Intermediate Excel skills (V-Look up
• High aptitude for marketing/sales strategies
• General understanding of Crop Protection, Seeds, and/or Ag industry preferred
• Leads by example - Interpersonal awareness, positive attitude
• BS/BA in marketing or business field preferred

I would like to submit my application for the customer account specialist opening. Please accept this letter and the attached resume.

Previously, I was responsible for input and assistance to other functional areas including Quality, Service and Safety in order to improve processes and customer satisfaction levels.

Please consider my qualifications and experience:

• Contact suppliers for customer MSDS requests
• Coordinate and lead “kick-off” conference calls for new customer accounts
• Lead internal quote meetings 2x’s per week
• Prepare quotes and submit to management for final approval
• Conduct research for RFQ’s
• Flexible, open minded listener / learner
• Excellent Communicator (verbal and written) / strong team player
• Able to perform in a multitasking, fast paced environment

I would like to submit my application for the customer account specialist opening. Please accept this letter and the attached resume.

Previously, I was responsible for leadership to staff while working with cross-functional teams to improve the customer experience with improved processes and systems.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Strong communication skills (written and verbal), problem solving & decision making skills
• Customer Order processing in an enterprise system, SAP is strongly preferred
• Strong analytical, problem-solving and communication skills (written and verbal)
• Needs assessment and identification experience
• Self-motivated, flexible and adaptable to customer and organizational changes
• Prominent organization (Including excellent time/deadline management skills)
• Professional, personable & respectful presentation
• Value-add mentality focused on enhancing a customer’s experience and standing out

I submit this application to express my sincere interest in the customer account specialist position.

In the previous role, I was responsible for training and guidance to cross functional teams on master data processes and the impact of master data across the various functions .

Please consider my qualifications and experience:

• Proficiency with LinkedIn
• Proficiency with Microsoft Office Suite with an in-depth understanding of Excel and the use of pivot tables
• Pleasant and positive attitude towards peers, customers, and visitors
• Handle incoming purchase orders and change orders
• Update and track PO’s and order acknowledgements in a timely manner
• Process change orders for all internal ECO releases from Document Control
• Work with planners/production teams for customer pull-in/push-out requests
• Coordinate and lead customer conference calls to resolve open issues

In response to your job posting for customer account specialist, I am including this letter and my resume for your review.

Previously, I was responsible for direction and leadership to remote team of FSEs (Field Service Engineers) and supporting internal DTC functions to drive resolution of customer Line and Field quality issues with our products.

My experience is an excellent fit for the list of requirements in this job:

• Customer Service experience with achieving daily/monthly targets
• Extensive experience working as an international trip planning dispatcher/coordinator
• Extensive knowledge of ARINCDirect ITS practices and procedures
• Strong customer service skills with a sensitivity to working with customers from different cultures and speaking multiple different languages
• Extensive knowledge and familiarity with Flight Manager, ARINCDirect’s flight planning tool and other ARINCDirect products, services and processes
• Highly advanced skills in the use of Excel
• Good working Knowledge of Microsoft Office Suite products and working knowledge of SAP preferred
• To manage the Sales Service functions of Pricing and Invoicing in support of the Vegetable Customer Service Center of the North America Territory