Client Support Engineer Cover Letter

I submit this application to express my sincere interest in the client support engineer position.

In the previous role, I was responsible for expertise on database design for large, complex database systems using a variety of database technologies.

Please consider my experience and qualifications for this position:

• Some experience working in a Microsoft enterprise environment
• Some experience in Microsoft IIS 6 and IIS 7
• Knowledge of Active directory and authentication
• Knowledge of Microsoft failover clustering
• Strong experience managing CIFS/Windows file sharing protocols and access control
• Meridio Document management system
• Any other enterprise document management systems Opentext, Trim or Documentum
• Strong SQL servers skills

In response to your job posting for client support engineer, I am including this letter and my resume for your review.

Previously, I was responsible for extensive Database and data knowledge for: Database administration, Sizing And Analysis, Design, Security, Maintenance, General Consultation Engineer.

Please consider my experience and qualifications for this position:

• Experience as an RPG/ILE Software Engineer/developer
• Knowledge of Asset Management principles and practices
• Knowledge of configuration management principles and processes
• Effective interpersonal skills with respect to providing mentorship to technical staff
• Able to communicate effectively at all levels with good written and oral skills
• Anticipates and resolves problems using a range of approaches, tools and techniques to develop innovative solutions
• Capable of managing multiple concurrent tasks, whilst maintaining effective judgment in prioritizing and time allocation
• Adept at diligently following effective working practices with respect to configuration management

I am excited to be applying for the position of client support engineer. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for database administration, system generations and system backups to ensure recovery, configuration control and ongoing support for Backup Control Center maintenance.

Please consider my qualifications and experience:

• Knowledge of Kofax and K2
• Familiar with Windows and Apple Mac systems, Java, general and corporate networking
• Proactive and be able to work independently without detailed instruction
• Competent working knowledge of Cisco Telepresence, Kramer, Crestron, Panasonic, Triple Play, ClearOne, BiAmp and Extron audio visual equipment
• Some experience with Unix server technologies
• Some experience with querying databases
• Fluency in speaking and writing in Spanish and English
• Self-motivated and willing to take initiative to proactively solve problems

In response to your job posting for client support engineer, I am including this letter and my resume for your review.

In the previous role, I was responsible for historical analysis, trending and costing models that forecast the total cost of database deployment, ongoing maintenance and eventual sunsetting (elimination) of older database technologies.

Please consider my experience and qualifications for this position:

• Knowledge of Win/Unix/Linux environment
• Experience in high performance computing environments
• Implementation and configuration of VMware Cluster environments
• Knowledge of the full feature set available in VMware
• Advance Troubleshooting of VMware Issues – Desirable but not essential
• Experience gained within a Technical/Customer support environment
• Experience in software development/maintenance of Communicator for Signature or equivalent intelligent middleware component
• Superior understanding of DB2 or equivalent database design

I would like to submit my application for the client support engineer opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for database related leadership to project teams and mentor team members on database technologies as needed.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience at a practical level of developing and applying process tools and techniques associated with delivering a fully functioning Asset and Configuration Management System
• Experience of working with new technology deployments
• Experience of development of systems utilising configurable line replaceable units
• Experience of development of systems requiring asset and configuration management across hardware, firmware and software
• Is familiar with Windows and Apple Mac systems general and corporate networking
• Firm background in DICOM and enterprise clinical imaging informatics
• ITIL and/or Lean Foundation certification preferred
• MS Security Fundamentals, Level2 CompTIA Security+, CISSP/SSCP certification, preferred