Assistant Hotel Manager Cover Letter

I submit this application to express my sincere interest in the assistant hotel manager position.

In the previous role, I was responsible for appropriate communication regarding available employee benefits and programs to Towne employees and/or ensure that information is easily accessible if/when needed via the Intranet.

Please consider my experience and qualifications for this position:

• Experience within a hotel environment is desirable but not essential
• Micros and Opera knowledge will be an advantage
• Well knowledgeable of Forecast/Budgets etc…
• Hyperion knowledge is essential
• Displayed a strong track record of solid career progression up to date
• Strong background in hospitality Finance function
• Post-secondary education in tourism or hotel management, or equivalent experience
• Flexibility to work a variety of shifts including morning, afternoon, evenings and/or weekends

I am excited to be applying for the position of assistant hotel manager. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for training to management on safety risk management and safety assurance policies and procedures.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Previous experience as a Manager in a hotel environment or similar is essential
• Experience in Front Office/Rooms operations is preferred but Food & Beverage experience will also be highly regarded
• Applicants should hold relevant unrestricted work visas for Australia
• Excellent leader and trainer with strong interpersonal skills and attention to detail
• Excellent understanding of hotel systems and revenue management principles
• Excellent project management abilities and experience with working independently on projects collaborating across functions and departments
• Flexibility – early, late, weekend, night and holiday shifts are all part of the job
• Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS

I submit this application to express my sincere interest in the assistant hotel manager position.

In the previous role, I was responsible for oversight and governance over BBH policies and procedures in accordance with the Policy on the Management of Policies.

Please consider my experience and qualifications for this position:

• Able to efficiently use Microsoft Office applications (Excel, Word, PowerPoint)
• Minimum 12 moths’ experience with Spirit and Reserve maintenance
• Exposure to Access is preferred
• Require exemplary communication skills (oral, written, listening)
• Require strong time management and prioritization skills
• Require schedule and shift flexibility to accommodate hours and location of trainees
• Identifies well with others and is able to work efficiently within a team
• Support the F&B Manager to achieve a smooth, efficient and high service focused operation where the satisfaction of all guests is paramount

In response to your job posting for assistant hotel manager, I am including this letter and my resume for your review.

In my previous role, I was responsible for input on establishing housekeeping & engineering procedures and ensuring that all policies and procedures related to property management operations are adhered to by all property management staff.

Please consider my experience and qualifications for this position:

• Ensure timely and appropriate follow up to guest complaints & inform departments involved as quickly as possible of any issues to enable follow up
• Ensure guests are escorted to their rooms on check-in, explaining and up-selling the hotel’s food and beverage facilities and assisting the front desk when needed
• Have a passion for delivering outstanding levels of guest service with a proven track record within luxury hotels
• Have an outgoing and assertive personality
• Experience with Opera System
• Previous Accounting experience up to finalisation
• Advanced Excel Skills, Well Versed with Sun Financials, Adaco, Hyperion, PMS & POS Systems will be advantage
• Knowledge in the inventory and purchasing process is preferred

I submit this application to express my sincere interest in the assistant hotel manager position.

In the previous role, I was responsible for leadership and management in the application of all company policies, procedures and quality processes.

Please consider my experience and qualifications for this position:

• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database
• Handles guest complaints and comments competently and swiftly
• Leads the service team to personalise guest experience and in accordance with hotel standards
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times
• To be able to increase our regular clientele by networking and obtaining repeat customers
• Strong knowledge of a hotel property management system such as Opera
• Excellent customer relations, problem solving, decision making and time management skills