Hotel Concierge Cover Letter

Please consider me for the hotel concierge opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for support to the Front of the House Department to include Guest Communications Coordinator and Guest Services.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Excellent phone communication skills and/or interpersonal skills interacting with guests
• Detail oriented with process and follow-up
• Concierge and/or sales experience preferred
• Previous experience working in a similar role (desirable)
• Current or recent concierge experience strongly preferred
• Act as a goodwill ambassador for the hotel and the company and a liaison between our guests and the community-at-large
• Anticipate and handle guest issues and concerns in an accurate, efficient and professional manner, including booking tours, making dinner reservations
• Check messages and “Today” in the Concierge Assistant

I submit this application to express my sincere interest in the hotel concierge position.

In the previous role, I was responsible for exceptional Concierge information to our guests about local and area attractions, restaurants, theatres, special events, tickets, confirmations and other available services.

My experience is an excellent fit for the list of requirements in this job:

• Experience as a luggage porter / concierge / Front Desk
• An understanding of Hirum or Opera PMS
• Possession of a manual driver’s license would be advantageous
• Extensive experience in a Chief Concierge role
• Understanding of Hotel program management systems such as OPERA
• Polite and confident with a great deal of patience
• Knowledge of the resort and surrounding communities, including local events, activities, and venues
• Requires excellent oral and written communications skills both in person and over the phone

In response to your job posting for hotel concierge, I am including this letter and my resume for your review.

In the previous role, I was responsible for high quality concierge information to our guests about local and area attractions, restaurants, theatres, special events, tickets, confirmations and other available services.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience/become familiar with as many visitor attractions as possible in order to be more informative to guests
• Maximize participation in the local concierge association activities in order to stay informed on all Charleston has to offer visitors
• Maintain knowledge of local restaurants
• Send faxes
• Assist with delivery concerns
• Maintain cleanliness of concierge desk and lobby area
• Impeccable presentation and takes care of their appearance
• Driven by delivering exceptional standards

I submit this application to express my sincere interest in the hotel concierge position.

In the previous role, I was responsible for guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.

Please consider my qualifications and experience:

• Resilience and drive to get things right the first time
• Outstanding knowledge about Manchester City Center and Greater Manchester in terms of Entertainment, Dining, Bars, Public Transport etc
• Experience in a 4 – 5 star property in a similar role preferred
• At least 6 months of previous experience working in a resort setting or similar service environment
• Working knowledge of computers and web search
• Able to effectively communicate in English, in both in written and oral forms
• To collect luggage from guest rooms
• To deliver luggage to guest rooms

Please consider me for the hotel concierge opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for in-dept information about the city, activities and restaurants.

My experience is an excellent fit for the list of requirements in this job:

• Full knowledge and understanding of Raffles Spa products and services
• Full knowledge of Raffles Spa Extraordinary Guest Experience
• Performs pre-consultation for all first time guests and regular guests
• Executes sales, service and guest experience initiatives in the outlet
• Meets and exceeds assigned goals for
• Attends scheduled meeting, training, educational sessions
• Reviews guest feedback daily
• Escalates appropriately any billing or service issues