Assistant Front Office Manager Cover Letter

In response to your job posting for assistant front office manager, I am including this letter and my resume for your review.

In my previous role, I was responsible for leadership and supervision to the count team in the absence of the Count Room Shift Manager, including for drop and count activities.

Please consider my qualifications and experience:

• Knowledge of Front Office booking software and related systems
• Hosting department stand -up meetings
• Able to work individual and team
• Guest satisfaction oriented
• Knowledge in a second language preferred
• Certification in CPR and First Aid preferred
• Flexibility to work all shifts, including Evenings, Weekends & Holidays
• Previous front office supervisory/team leader experience preferred, in a luxury hospitality company

I submit this application to express my sincere interest in the assistant front office manager position.

In the previous role, I was responsible for administrative and departmental support including calendar management, conference room bookings, audio visual equipment set up, distribution of mail and packages and shipment of packages and mail when needed.

My experience is an excellent fit for the list of requirements in this job:

• Is flexible and willing to meet the demands of a 24-hour operation, including overnight shifts
• Extensive knowledge of Front Office operations and brand standards
• Ensures strict control of room keys for guests and other departments
• Maximizes room sales and revenues for the hotel
• Excellent command of both Arabic and English language
• Create a positive pleasant work atmosphere for the Front Office staff
• Solid working computer skills and knowledge including but not limited to Opera PMS, Excel, Word, PowerPoint and Internet
• Knowledge of Opera, HotSOS and Microsoft Office Applications

I would like to submit my application for the assistant front office manager opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for asset management support for senior Asset Manager on an additional 4-6 investments in multiple property types.

Please consider my qualifications and experience:

• German language will be ideal
• Experience at supervisory or managerial level within a large luxury front of house environment
• A Hospitality Diploma an asset
• Self-motivated and able to work with minimal supervision in an active, dynamic, fast-paced environment, and can effectively complete multiple tasks within tight time frames and be able to adjust to changing priorities
• Personalize guest experiences in the Hotel
• Act as a management representative to ensure complete guest satisfaction
• Overseeing all staff performance whilst assisting them in their duties
• Encouraging associates to be creative and innovative, challenging and recognizing their contributions to the success of the operation

Please consider me for the assistant front office manager opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for accounting and financial analysis support of the property related activities to the management companies and asset management department as required.

Please consider my experience and qualifications for this position:

• Thoroughly investigate safety, security and emergency matters, guest issues and room and account discrepancies
• Complete accurate and detailed recording of information and distribute it to the appropriate parties
• Assist and work as directed by management, following all reasonable requests
• Assisting and leading the Front Office Department in establishing specific and measurable goals
• Comply with the Company’s Code of Business Conduct and Ethics, Policy against Insider Trading and associated policies
• Oversee the Front Office Staff
• Address Guest questions and concerns
• Advanced knowledgeable of front office operations, a strong leader and a proven track record in guest and team member engagement and financial performance

I submit this application to express my sincere interest in the assistant front office manager position.

In my previous role, I was responsible for daily management of site VTC and Conference Room systems such as scheduling VTC with external sites, configuring rooms to meet requirements for scheduled conferences.

Please consider my experience and qualifications for this position:

• Leading luxury 5 star hotel background
• Experience in managing a multicultural team
• Previous experience in both reception and guest services departments
• Previous experience managing a team, recruiting, training and performance managing a team
• Previous operational knowledge and experience within the day to day management of the hotel
• Track record of working in the luxury end of the market
• Previous experience with LQA and/or Forbes
• Appraisal skills