Lead Infrastructure Engineer Resume Samples

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GW
G Watsica
Garth
Watsica
3706 Bradley Brooks
Houston
TX
+1 (555) 159 9144
3706 Bradley Brooks
Houston
TX
Phone
p +1 (555) 159 9144
Experience Experience
Chicago, IL
Lead Infrastructure Engineer
Chicago, IL
Heidenreich, Marquardt and Jacobson
Chicago, IL
Lead Infrastructure Engineer
  • Work with IT Server Management and other groups and make sure that all events, incidents and problems are resolved as per the SLA
  • Initiate, perform or assist with networking infrastructure adds, moves and changes
  • Provide work guidance or technical assistance to less senior engineers
  • Work with network operations to submit , track and test firewall, proxy, load balancing and Wide IP requests
  • Work with development teams to define, submit and track infrastructure procurement requests
  • Work with open source configuration management tools extensively
  • In-depth working knowledge of network security technologies, specifically Cisco ASA, Juniper firewalls
Philadelphia, PA
Lead Infrastructure Engineer Deloitte Global
Philadelphia, PA
Von, Haag and Weber
Philadelphia, PA
Lead Infrastructure Engineer Deloitte Global
  • Facilitate and implement continual improvement to provide ongoing value of the services the team provide to the business
  • Support and facilitate the Incident Management process through collaboration with the Global Network Operations Center
  • Ongoing management, maintenance and innovations of Data Protection tools (SCDPM), Active Directory and Anti-Virus Management
  • Manage and maintain operations and maintenance for the suite of tools that the Data Protection Team look after in line with Change Management processes
  • Respond to and manage service issues and problems
  • Responsible for awareness and compliance to policy and guidelines of the Information Security Management
  • Proven track record in managing, maintaining and developing complex automation solutions to enhance service delivery
present
Philadelphia, PA
Senior Lead Infrastructure Engineer
Philadelphia, PA
McLaughlin-Weimann
present
Philadelphia, PA
Senior Lead Infrastructure Engineer
present
  • Engage in inventory tracking; incident handling and escalation; performance statistics reporting
  • Brocade Fiber Channel networks. WWN zoning and other industry zoning methodologies
  • Apply objective and effectively structured decision making techniques to project activities, purchases, and troubleshooting
  • Comfort working from command line and GUI
  • Recommend Key Performance Indicators, and implement and monitor performance to them
  • Adherence and enforcement of Ecolab's ITIL's policies and procedures such as Change Management, Incident Management, Problem Management and Release Management Processes
  • Compare costs, recommend/select specific products, and participate with procurement to negotiate lease or purchase agreements as necessary; perform some subcontractor management
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Temple University
Bachelor’s Degree in Computer Science
Skills Skills
  • UNIX system administration skills (AIX, LINUX)
  • Windows 2012 Server administration
  • Scripting languages including: UNIX SHELL, PERL, VBScripts, Windows BAT Scripting
  • Proficient experience in system integrations using COTS tools and open source technologies to support message oriented web applications
  • Demonstrated strong problem solving abilities
  • Experience with server virtualization technologies and SAN (storage area network)
  • In-depth understanding of inter-operational relationships of various infrastructure components of an IT infrastructure including but not limited to server systems, storage technology, network technology, information security and operational knowledge of application tools
  • Strong analytical ability, including network and network systems design, capacity planning, operations methodology, and error detection and resolution techniques
  • Ability to manage rapidly shifting priorities and workloads
  • Strong oral, written and interpersonal communication skills and customer service skills
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15 Lead Infrastructure Engineer resume templates

1

Linux Lead Infrastructure Engineer Resume Examples & Samples

  • A passion for the latest Cloud, Internet and Hosting technologies
  • In depth knowledge of the RedHat Linux distribution and its application in a web hosting environment
  • A creative approach to problem solving
  • Commercial and business acumen
  • Support the Service Account Manager in customer projects
  • Respond to support requests and co-ordinate Rackspace/Customer support teams where appropriate
  • Ensure appropriate technical documentation is in place for customer solutions
  • Identify opportunities for growth and pass leads to a Business Development Consultant
2

Lead Infrastructure Engineer Resume Examples & Samples

  • A passion for the latest Internet and Hosting technologies
  • In-depth working knowledge of network security technologies, specifically Cisco ASA, Juniper firewalls
  • Experence of working with Loadbalancers F5 and Brocade desirable
  • Understanding principles of IPS
3

Linux Lead Infrastructure Engineer Resume Examples & Samples

  • In depth knowledge of Linux and its application in a web hosting environment
  • Support the Service Delivery Manager in customer projects
  • Mentor and assist in the development of other technical
4

Lead Infrastructure Engineer Resume Examples & Samples

  • Evaluate and select cloud computing service providers and tools
  • Define and implement deployment of the platform components to the relevant cloud providers
  • Analyzing data metrics, while proposing system solutions (Performance Analysis)
  • Work with open source configuration management tools extensively
  • BA/BS degree in engineering, computer science or related field or equivalent education and experience
  • Knowledge of best practices and IT operations in an always-up, always-available service
  • 3+ years of configuration management and engineering for large scale websites, ideally supporting an Agile and continuous deployment development process
  • Exposure to Docker
  • LI-PM1
  • TMJ-PM1
5

Lead Infrastructure Engineer Resume Examples & Samples

  • Provide a broad range of infrastructure engineering expertise for a program that has implemented a variety of large enterprise COTS-based systems
  • Work as part of a technical MITRE team and interface directly with the customer and other DOJ personnel in a variety of activities including
  • Infrastructure engineering support
  • Analysis and oversight of the installation, configuration, and maintenance of applications, systems, tools and infrastructure
  • Performance monitoring, tuning and capacity planning
  • Researching and recommending innovative and potentially automated approaches for system administration and operation
  • Identification of technical solutions to support business needs; troubleshooting complex unstructured problems and recommending solutions across the systems and infrastructure
  • Development of technical documentation and to include system architecture components, technical proposals and recommendations
  • UNIX system administration skills (AIX, LINUX)
  • Windows 2012 Server administration
  • Scripting languages including: UNIX SHELL, PERL, VBScripts, Windows BAT Scripting
  • Proficient experience in system integrations using COTS tools and open source technologies to support message oriented web applications
  • Demonstrated strong problem solving abilities
  • Experience with server virtualization technologies and SAN (storage area network)
  • Experience with infrastructure and application performance tuning
  • Experience with the IBM Hardware Management Console (HMC) for virtualized Power Systems
  • Familiarity with Firewall, PKI and SSL technologies
  • Familiarity with LDAP, Windows ADS and Kerberos
  • Familiarity with policies and standards regarding IT security
  • Familiarity with High Availability architecture, experienced in supporting both Primary and Disaster/Recovery site operation
  • Experience with Oracle database application development
  • Experience with Cross Domain Solutions
  • Knowledge of web services and XML technologies
6

Lead Infrastructure Engineer Resume Examples & Samples

  • Participate in as appropriate the engineering and deployment planning of infrastructure systems for IT and business customers. Contribute to the proactive identification of automation opportunities in workflow, electronic information availability, and new systems management tools
  • Proactively engage as the Tier 3 escalation point to satisfy requests for new applications or functionality or resolve system, software or hardware deficiencies in existing systems. These actions may include initiating technical research, presenting and leading a corrective plan of attack, interface with vendors for additional analysis, or executing a system recovery in the case of failure
  • Provide timely and consistent communication on overall systems status and operational issues as required by support and customer groups
  • Assure quality workmanship is performed by utilizing industry best practices and following H&R Block corporate standards and guidelines
  • Participate in and lead as appropriate efforts to define and implement proactive fault detection and capacity monitoring systems. Lead activities that actively review configuration to assure these systems quickly and accurately detect and mitigate incidents/problems through proper testing and maintenance. (i.e., CPU, Disk, Memory utilizing H&R Block corporate systems and standards.)
  • As situations warrant, may be tasked to lead matrix teams involved in project activities
  • Assure optimum systems performance by implementing and following sound system tuning practices, swift fault isolation and rigorous problem resolution management
  • Participate/lead in the planning, development and execution of backup and recovery services
  • Provide efficient and effective project assistance to the internal and external H&R Block user community. Provide input that identifies hardware and software requirements, alternatives, implementation of solutions, and expanded use of network systems
  • Provide training, advice, operational guidance and development support on applicable hardware and software solutions to customer groups as well as junior members of the team
  • Ensure procedures and industry best practices on performance, confidentiality, integrity, and availability of applicable systems or solutions are being utilized within the Enterprise
  • Lead the development and maintenance of security, contingency and system documentation of systems including diagrams, schema logical and physical layouts
  • Provide effective resolutions to hardware and operating system software problems utilizing industry best practices and H&R Block corporate standards
  • Quality assurance techniques and protocols
  • Information technology implementation and management methodologies
  • Bachelor’s degree in Computer Science or equivalent through a combination of education and work experience
  • Eight years experience in a position requiring IT technical problem solving skills
  • Windows and Linux experience required
  • In-depth understanding of inter-operational relationships of various infrastructure components of an IT infrastructure including but not limited to server systems, storage technology, network technology, information security and operational knowledge of application tools
  • Strong analytical ability, including network and network systems design, capacity planning, operations methodology, and error detection and resolution techniques
  • Ability to manage rapidly shifting priorities and workloads
  • Strong oral, written and interpersonal communication skills and customer service skills
  • Fundamental understanding of how IT infrastructure aligns with and supports business initiatives
  • Understanding of budget cycles and forecasting techniques
  • Practical understanding of IT process development and application
  • People management and leadership skills including evaluation, coaching, conflict resolution and team building
7

Lead Infrastructure Engineer Resume Examples & Samples

  • Previous supervisory or management experience
  • Windows or Linux/Unix system administration
  • Design, implement various storage platforms for large enterprise environments (NAS and SAN)
  • Design, implement and manage storage replication for large enterprise environments
  • Build and configure SAN switches (zoning)
  • Design, implement and manage backups for large enterprise environments
  • Design and implement storage within a large VMware environment
  • Configure and manage various cloning technologies within the storage/backup environment
  • Windows PowerShell or Linux/Unix scripting
8

Lead Infrastructure Engineer Resume Examples & Samples

  • Infrastructure design and analysis
  • Bandwidth and performance analysis
  • Memory and storage analysis
  • Load balancers
  • Windows 2012 Server administrations
  • Proficient experience in system integrations and message oriented web applications
  • Experience in administering and implementing web applications using Apache tomcat, WebLogic/WebSphere application servers
9

Lead Infrastructure Engineer Resume Examples & Samples

  • Building infrastructure - everything from kickstarting hosts, to configuring SAN storage, certificate management to deploying applications. And creating the software that does this flawlessly without requiring any human intervention
  • Orchestrating disparate existing processes for deployment of systems vs apps and making them scalable across entire infrastructure
  • Providing assistance wherever syseng knowledge, access and expertise is required across the entire infrastructure build and capacity delivery pipeline
  • Raising the bar for the DVA team for systems knowledge and expertise. As you grow your technical chops, the entire team will grow with you
  • Solving problems relating to mission critical services and build automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions
  • Influencing and creating new designs, architectures, standards and methods for large-scale distributed systems
  • Having fun!
  • Experience/Knowledge of Linux System Administration and troubleshooting: Kickstart, DNS, PXE, DHCP, Linux Networking
  • Experience in systems/infrastructure engineering in large scale Linux/UNIX data centers. Hands on experience in automating production systems with Java, Python, Go or equivalent
  • Knowledge of monitoring (e.g., Splunk, Nagios etc.) and configuration management tools (e.g., Chef, Puppet, etc.)
  • Expertise in designing, analyzing and troubleshooting large-scale distributed systems from the network up is a plus
  • Ability to negotiate with product owners to influence backlogs to ensure that operational points of service are met while they are doing feature enhancements
  • Strong planning skills with the ability to translate the needs of delivery into a schedule accounting for challenges that will be encountered along the way
  • Understanding of industry security best practices
  • Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth startup like environment
10

Lead Infrastructure Engineer Resume Examples & Samples

  • Responsible for onboarding and integration of in-house developed and third party applications into common technology stacks and processes
  • Facilitate integration of incoming and outgoing feeds
  • Assist in defining and building out proof of concept environments to explore new and emerging technologies
  • Minimum 7 years in financial services, deploying, hosting, troubleshooting, and managing platforms for Markets
  • Experience of building leading edge, globally scalable infrastructure to optimize network and hosting performance
  • Experience with automated deployments and infrastructure configuration management
  • Solution implementation experience for large scalable and robust systems
  • Excellent influencing and negotiation skills
  • Must have strong analytical and problem solving skills
11

Lead Infrastructure Engineer Resume Examples & Samples

  • Participate in the evaluation, deployment and management of new technologies in alignment with other engineers and architects
  • Incident support and participation in on-call rotation during off hours and weekends
  • Consistently demonstrate initiative and commitment to optimizing systems and processes
  • A minimum of 10 years supporting large and complex global data center virtualization and server computing platforms
  • Strong experience with Cisco UCS Servers and Fabric Interconnects
  • Expert experience designing, deploying, supporting, and trouble-shooting VMware in large global environment
  • VCP Certified highly preferred
  • Experience with capacity planning and sizing large global VMware environments
  • Expert Experience configuring and deploying various server platforms (Cisco UCS, HP, Dell, etc.)
  • Solid understanding of essential TCP/IP protocols: TCP, UDP, ICMP, SMTP, SNMP, LDAP, DNS, NTP, and understanding of wider set protocols
  • Solid understanding of fundamental hardware concepts: disk, memory, CPU, NIC, HBA, firmware, RAID, performance concepts (I/O, paging, swapping, system calls), iSCSI, Fibre Channel, Ethernet, firmware
  • Strong experience with design, development, implementation, and maintenance of large-scale systems, preferably across multiple hardware and software platforms
12

Lead Infrastructure Engineer Resume Examples & Samples

  • Preparing reports on project progress and status, identifying problems and recommending solutions to management
  • Developing and implementing Cisco/Juniper network infrastructure solutions based on industry best practices
  • Comprehending and documenting solution requirements related to networking, load balancing, DHCP and other standard networking protocols
  • Conducting testing of networking systems in lab and production environments
  • Maintaining technical expertise in all areas of Cisco/Juniper networking equipment
  • Troubleshooting basic user deployments (configuring interface VLANs, etc.) and closing out incidents from a ticketing system promptly, thoroughly and professionally
  • Managing operation and maintenance of VMware technology (vSphere vCenter 4 & 5, ESXi hypervisor)
  • Identifying technical problems and debugging hardware and software related to LANs/ WANs
  • Researching, evaluating, recommending and implementing new computer network equipment
  • Designs and plans network systems
  • Provides specifications and detailed schematics for network architecture
  • Provides specific, detailed information for hardware and software selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements
  • Conducts testing of network systems
  • Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, switchers, firewalls, hubs, bridges, gateways, etc
  • Evaluates and reports on new network technologies to enhance capabilities of the network
  • Bachelor of Science degree or equivalent and at least five years of related experience
  • Strong documentation skills for case management, knowledge capture, defect management and training
  • Experience with network architecture and understanding of traffic management and QOS
  • CCNA Routing and Switching certification
  • Active CCNP certification strongly preferred (or ability to obtain certification within 12 months)
  • Leadership ability
  • Proven incident-management skills and ability to thrive in high-pressure situations
  • Ability to re-create customer problems in lab to isolate and resolve issues
  • Customer-interaction skill and experience
13

Lead Infrastructure Engineer Resume Examples & Samples

  • Terraform
  • UNIX and the command line
  • Tuning and scaling Ruby and Rails Apps in Production
  • Supporting PostgreSQL in production environments
  • Distributed logging and graphing
14

Senior Lead Infrastructure Engineer Resume Examples & Samples

  • Research/assess available security technologies as required to support corporate goals
  • Define, prioritize, schedule, and monitor multiple technical projects, developing and maintaining comprehensive project plans/schedules (and using same to provide senior management with accurate and complete status information)
  • Advise management on the viability of using specific systems and diverse or new technologies
  • Adherence and enforcement of Ecolab's ITIL's policies and procedures such as Change Management, Incident Management, Problem Management and Release Management Processes
  • Bachelor’s degree in Computer Science, Engineering, or related discipline
  • Six to ten years of related experience in infrastructure/network environments performing network engineering (hardware and software), and designing, planning, and implementing LANs, WANs, and major focus on Firewalls using the latest technology
  • Minimum of 5 years of experience programming and analytical work
  • Master’s degree or MBA is preferred, and network and/or security engineer certification is highly desirable
  • Certified network and/or Security Engineer credentials highly desirable
  • Candidates who do not require relocation assistance preferred
  • Candidates who do not require visa sponsorship preferred
15

Lead Infrastructure Engineer Resume Examples & Samples

  • Interface, partner, and influence stakeholders to promote simplification, standardization and innovation and to ensure risk are understood and minimized
  • Define success criteria for validation of technology solution and application designs
  • 6+ years of Sun Solaris and/or Linux experience, including designing, building and maintaining these operation system (OS) environments
  • 4+ years of Tomcat and Apache web services experience preferred
  • Ability to perform as a lead infrastructure engineer
  • Previous experience on large, multi-year technology implementations (with multiple projects and work streams)
  • Experience and ability to work with business, operations and technology teams to identify, manage and communicate project status, upstream and downstream dependencies, issues and risks
  • Excellent written and verbal communication skills; Must be able to communicate effectively to all levels
  • Highly organized and possesses the ability to quickly adjust priorities and work in a complex environment
  • Mastery of Microsoft PowerPoint, Excel, Word and Project Server
  • Understanding of Agile methodologies
  • Experience with and ability to own the processes for the enhancements of applications running on heterogeneous platforms (Hardware and Operating system) from a business perspective. This includes understanding the business requirements and related documents & managing the implementation of an optimal solution from a business perspective
  • Experience with and ability to act as primary liaison between the business units and Enterprise Infrastructure support
16

Senior Lead Infrastructure Engineer Resume Examples & Samples

  • Apply objective and effectively structured decision making techniques to project activities, purchases, and troubleshooting
  • Troubleshoot problems, analyze and isolate issues
  • Research new solutions and make recommendations for future upgrades based on objective data
  • Engineering of storage solutions for various project and operational needs
  • Be an example for the team as one who embraces change as new processes are introduced
  • Champion best practices and serve as a subject matter expert
  • Provision and manage cloud based infrastructure (AWS/Azure)
  • Assess storage systems to make recommendations to achieve optimum performance and efficiency
  • Support backup and recovery system operations, upgrades and improvements
  • Assume positive intent in our customers, peers, and decision makers
  • Reliably demonstrate a strong work ethic and sound operational judgement
  • Hitachi, HP, and EMC storage
  • Brocade Fiber Channel networks. WWN zoning and other industry zoning methodologies
  • Administration of storage to Windows, Linux, VMWare, and Hyper V hosts for SQL, Oracle, and other applications
  • Administration and AWS storage offerings such as S3, Glacier, EFS and EBS
  • Experience with configuration management, monitoring and alerting tools
  • Comfort working from command line and GUI
  • Storage replication technologies
17

Lead Infrastructure Engineer Resume Examples & Samples

  • At least 6 months in position offered or as a system engineer
  • Master’s degree or equivalent in electronic engineering, or a related field (Will accept bachelor’s degree + 5 years of experience as equivalent)
  • Enterprise Storage design, architecture and administration
  • Manage servers and company’s storage environment
  • Netapp Cluster mode and 7-mode, Data Domain and 3PAR, Brocade SAN & DCFM
  • Solaris, Redhat Linux, VERITAS Storage Foundation (VCS , VxVM and Netbackup) and VMware virtualization
  • Enterprise Data Protection and DR (Commvault, Netbackup, Snapvault and Virtual Storage Console)
18

Lead Infrastructure Engineer Resume Examples & Samples

  • As a Lead Application Support Engineer you will support, administer, manage, scale and tune the integrated platform inclusive of three or more Web & Application or Feed Systems that enables S&P Capital IQ customers to access real time and after market data through the highly transactional and dynamic web based CIQ Platform, Api or feed delivery Market Data Products
  • You will lead the end to end execution of application and infrastructure projects leading to business transformation, capacity scaling & application performance improvements; ensure appropriate resource requirements are met at each level to achieve project goals
  • Fully or co-own the end to end delivery of medium to large size projects where you will contribute directly as an individual and mentor / take help of others in the team
  • Solve highly complex, ad-hoc application critical problems and determine the best solution through cost/benefit analysis
  • Follow processes and operational policies in suggesting new methods and techniques for obtaining solutions
  • Manage key product /applications releases for QA, Pre-Production, Production and DR as part of the overall SDLC
  • Work closely with key stakeholders representing Web Operations for Projects as a lead coordinator
  • Frequently interact with customers facing teams and/or functional peer group managers, involving matters between functional areas
  • Work with IT Server Management and other groups and make sure that all events, incidents and problems are resolved as per the SLA
  • Contribute to best of breed product support tools including run books, monitoring, and knowledge bases to aid in the product support process
  • Suggest improvements to current processes and tools and drive the change towards operational wellness
  • Provide guidance on reports and analyses, ensuring improvements and recommendations are aligned with customer needs and capabilities
  • Utilize standard procedures and policies when selecting methods, techniques, and evaluation criteria for obtaining results
  • Manage key production releases coordinating with key stakeholders such as development, QA, Pre-Production, Production and DR as part of the overall SDLC
  • Work within the team and with external sub team and teams for operations support and project delivery
  • Frequently interact with client services and IT service management team, and/or functional peer group managers, involving matters between functional areas
  • Suggest improvements to current processes and tools and drive the change
  • Review Daily Operations Report of the last 24 hours of monitoring period of Application System and assign corrective measures action items to Level 1
  • Review Monthly Capacity Reports for Infrastructure, Availability / Usage Reports and plan action corrective measures
  • Review monthly Capacity Reports with Management and plan for additional provisioning and action corrective measures
19

Lead Infrastructure Engineer Resume Examples & Samples

  • Responsible for establishing and clearly communicating the overall test environments strategy to the Quality Management Organization (QMO) and Technology Leadership Team and aligned with key business initiatives that could consist of cloud computing, technology transformations, strategic architecture direction, and shift-left methodologies
  • Responsible for establishing the strategy that may consist of, but not limited to, data management and refresh schedule, production staging environments, alpha and production checkout nodes, test system integration with up-line and downline code and system configurations including customer test systems, continuous integration and continuous deployment support, end-2-end testing and monitoring and cloud implementations and cloud based tools
  • Responsible for ensuring the Team is well-versed in the test environment strategy and can clearly communicate and execute on it
  • Directs the Team in designing, documenting and implementing required quality processes, standards, best practices and KPIs that apply to the Team and required to be distributed across the lines of business (LoB)
  • Directs and Team act as contact team supporting product teams, IS, and architecture teams supporting test environment issues with customers
  • Directs the implementation of continuous quality improvements across the Team to improve reliability of test systems, improved speed in remediation of issues, closer alignment with product delivery requirements, and proactive measures to improve overall quality of test environments that will result in reduce impact to project schedules and cost related to those delays
  • Directs Team to actively and frequently engage with key stakeholders across the LoB’S including Architecture, Development and Delivery Manager to assess test environment issues and initiate, track and prioritize remediation activity
  • Directs the team to engage with the Infrastructure Test System Support team to assist in identification and remediation of test system issues that are impacting the delivery of product
  • Manages the balance of resources required to support the constant changing project work flow that consist of direct hire employees, onshore and offshore contracting resources, fixed-bid, time and material, and managed services agreements
  • Responsible for negotiating contracts for services and hold frequent reviews to ensure compliance
  • Establishes and maintains a dynamic and flexible work force that is required to support the constant changing priorities, project schedules, and technology through cross-training, documentation, and mentoring programs
  • Builds and maintains business relations across the Travelport LoBs to ensure Quality Management Organization is providing the required services and support in meeting their business objectives and seen as “enablers” and proactive in their engagement
  • Tracks, reports and makes required adjustments necessary to maintain budget across the organization focusing priority on capitalized work while minimizing maintenance and support activity
  • Directs the Team in establishing close relations and engaging early with the project teams so that they can assist the team in the build out, maintenance and integration of their environment with other test system environments
  • Establishes and implements KPI metrics (process capability, control charts, measurement quality) for monitoring system effectiveness that enable leads/managers to make sound product quality decisions and distributes required information out to key stakeholders in the various LoBs
  • Develops, reviews and approves all statements of work, time charging, and requisitions for the team
  • Performs other reasonable duties that may consist of production support, enhancing business processes, budgeting, operations, monitoring and customer support as required
  • Establish and maintain Information Technology Infrastructure Library (ITIL) and alignment with “move to production” processes required to support Travelport LoBs
  • Strong business leader with a Degree in IT engineering, computing science, or business
  • 10-15+ years’ experience leading software and delivery in commercial software or in the implementation and maintenance of infrastructure in a large global organization including
20

Lead Infrastructure Engineer Resume Examples & Samples

  • Ability to multitask and prioritize work requirements aligned with senior leadership direction
  • Broad and deep experience with networking and web services (DNS, TCP/IP, and Load Balancing)
  • Managing resolution of problems and escalate as appropriate. Communicate problems or issues in a timely manager
  • Collaborate with peers to proactively identify potential issues and areas of improvements in existing network environment
  • Maintain detailed documentation for IT infrastructure
  • Provide expert troubleshooting and technical support of systems for supported business units. Coordinate teams in working through solutions
  • Ensures functional and technical integrity of infrastructure designs
  • Identifies process or system enhancements for internal customers
  • Monitor, support, configure and physically build systems; support other engineering team members as needed in their work
  • Excellent project management skills, demonstrated ability to deliver detailed technical documentation and manage tasks
  • Multi-tasks, prioritizes according to business priorities and production availability requirements
  • Excellent written and verbal communication skills: Ability to communicate effectively with end-users, business owners, developers, managers, and systems engineers
  • Creates an atmosphere where business partner issues are dealt with professionally, and in a timely manner. Suggests solutions that make sense and are in line with future technology direction
  • Communicates openly and effectively in a manner consistent with the audience
  • Fluent in VMWare, NetApp, Dell/EMC, Windows Server, Active Directory, Infoblox and high-speed network technologies
  • Support and troubleshooting of company's Windows physical and virtual server environments, including VMWare ESX
  • Understand the following protocols: NFS, iSCSI, CiFS and TCP/IP
  • Working knowledge of VSAN (Virtual Storage Area Networking)
  • Scripting languages including VBA, PowerShell, Perl, etc
  • Act as one of the company’s senior engineers and technical SMEs with respect to the assessment, design and implementation of new and replacement core networking infrastructure
  • Assist management with insuring that the necessary guidance, training, documentation and tools required to support existing and new networking platforms and services exist
  • Assist in establishing, monitoring and consistently improving upon the process of providing IT infrastructure and secure network connectivity for new and existing retail store locations
  • Acting as a technical lead to craft and manage high-level project plans, status meetings and status reports as related to assigned and applicable projects
  • Initiate, perform or assist with networking infrastructure adds, moves and changes
  • Assist in maintaining inventories of the organization’s IT assets within the scope of this job description
  • Identify, evaluate, test and implement information security controls required to maintain compliance and improve The Vitamin Shoppe’s information security posture
  • Support yearly technology audits and follow through on related actions items
  • Assist in the yearly planning process with respect to identifying one-time (capital investment) and ongoing (e.g., support contracts, subscriptions, consulting) costs related to the technology assets and services in scope of the position
  • Assess and identify opportunities to reduce expenses related to the technology assets and services in scope of the position
  • When acting in the capacity of a technical lead, manage project related expenses in accordance with the approved project budget. Call out potential issues in advance and manage project expenses holistically to insure that the final deliverable come in or below budget
  • Assist with the establishment of service and support contracts for systems and services within the scope of the job description
  • In-depth technical knowledge of the various technologies outlined in this job description
  • In-depth knowledge of commonly used business computing platforms and network infrastructure components
  • 8 – 10 years of experience in Information Technology
  • Ability to lead multiple concurrent complex projects
21

Lead Infrastructure Engineer Resume Examples & Samples

  • Provide hands-on subject matter expertise to build and implement data security solutions
  • Research, evaluate, architect, and deploy new tools, frameworks, and patterns to build scalable cloud services
  • Design and implement complex highly scalable data security, DLP and anti-malware solutions
  • Interface with Engineers and Product Managers to understand feature requirements
  • Participate in the scrum team under our agile development process utilizing principles such as test-driven-development
  • Work with DevOps team to implement failover and highly available solution in production environments
  • 15+ years of hands-on large-scale software development
  • Must have development and/or architecture experience in enterprise security and network environment, such as Proxy/Gateway, Firewall, VPN, Gateway, Load balancer etc
  • Experience in building and testing highly scalable and high available network solution
  • Deep understanding of Layer-7 protocol such as HTTP, WebSocket, SOAP and their internal workings
  • Hands-on experience in developing software in C/C++ and Java in UNIX/Linux environment
22

Lead Infrastructure Engineer Deloitte Global Resume Examples & Samples

  • Ongoing management, maintenance and innovations of Data Protection tools (SCDPM), Active Directory and Anti-Virus Management
  • Support and facilitate the Incident Management process through collaboration with the Global Network Operations Center
  • Manage and maintain operations and maintenance for the suite of tools that the Data Protection Team look after in line with Change Management processes
  • Routinely review services the team provide to ensure reliability, stability and security
  • A strong desire to produce quality work, adopt standards and adhere to those standards
  • Facilitate and implement continual improvement to provide ongoing value of the services the team provide to the business
  • Develop and maintain a detailed knowledge of relevant tools to support the business in meeting customer expectations and service requirements
  • Clear understanding on how Automation can help improve efficiencies and customer expectation
  • Proven track record in managing, maintaining and developing complex automation solutions to enhance service delivery
  • Identify opportunities to further enhance customer service and service delivery through automation and analytics
  • Extensive experience in the use of PowerShell/SOAP API/Rest API to reduce manual efforts and drive consistency
  • Responsible for awareness and compliance to policy and guidelines of the Information Security Management
  • In-depth knowledge in PowerShell and working with API’s
  • In-depth knowledge of Microsoft Windows Operating Systems including technologies such as Active Directory, Network Policy Services, Volume Shadow Copy Services
  • In-depth knowledge of 1 or more System Center products (preferably SCDPM)
  • In-depth knowledge of Backup and Replication technologies including both on and off premises
  • Experience with SDLC tools, such as Jira, Git, VSTS, TFS, etc
  • General knowledge of Microsoft Hyper-V, Microsoft SQL Servers and Microsoft Azure
  • Working knowledge of datacenter infrastructure
  • Experience working in an environment that has embraced a DevOps approach to service delivery is a huge plus!
  • Effective analytical, troubleshooting and problem solving skills
  • Self-motivated and self-starter, able to work independently with minimal direction
  • Detailed understanding and ability to operate within a process-driven organization
  • Ability to communicate effectively to peers all the way up to C-suite members of the organization. Excellent verbal and written communications skills
  • Sensitivity and cultural awareness is essential as the role will involve contact with a variety of people around the globe
  • Discipline and experience in recognizing and handling confidential and sensitive information
  • Excellent time management and attention to detail is essential
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Lead Infrastructure Engineer Resume Examples & Samples

  • Bachelor's degree or equivalent experience in computer science, business, mathematics or related field
  • Typically 5 or more years of applicable experience
  • Demonstrated leadership on mid-large scale projects impacting strategic priorities