Healthcare Manager Resume Samples

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MM
M McDermott
Mariana
McDermott
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Boston
MA
+1 (555) 650 5846
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Boston
MA
Phone
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Experience Experience
Houston, TX
Healthcare Manager
Houston, TX
Armstrong Group
Houston, TX
Healthcare Manager
  • Monitor and evaluate management information and key performance indicators to drive service delivery improvements
  • Maintains effective working relationships with co-workers, management and respective internal and external clients
  • Actively build a professional network and affiliate network in the local community
  • Works with the providers and clinic staff to identify patients at high risk
  • Identify team strengths and issues; drive and develop better behavior to create more effective consultants
  • Develop and maintains positive working relationship with fellow associates at local Operating Company as well as corporate level to assure service and sales goals are met
  • Working with the health and safety team to assist in completion of nationally recognized audits. Ensuring actions are taken to address any identified issues
Detroit, MI
Account Manager Healthcare
Detroit, MI
Kihn-Lemke
Detroit, MI
Account Manager Healthcare
  • Introducing new product offerings to existing customers and prospect / cold call / network to obtain new business
  • Well-developed knowledge of healthcare marketplace/business practices/agency resources
  • Supporting new business development, company-wide initiatives, and managing finances and resources profitably
  • Providing on-the-job coaching and strong mentorship to team members
  • A passion for ideas and moving clients into new ways of thinking about the role of PR are critical to success in this role
  • Servicing customers across Southern Queensland, promoting our innovative premium end offers
  • Applying mechanical aptitude to install/repair dispensing systems & related equipment
present
Boston, MA
Healthcare Consulting Manager
Boston, MA
Ernser-Stracke
present
Boston, MA
Healthcare Consulting Manager
present
  • Drive pre-onsite project planning and work plan development
  • Provide operational subject matter expertise in the development of sales materials in preparation for initial and ongoing client conversations
  • Provide leadership and management to senior analyst and associate roles
  • Participate in the development of industry thought leadership
  • Coach and mentor staff. Foster and innovative and team-oriented work environment
  • Display teamwork, integrity and leadership
  • Develop, maintain and strengthen client relationships
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of California, Berkeley
Bachelor’s Degree in Business
Skills Skills
  • Ability to express information in terms of profit and loss, food cost and expense ratio
  • Ability to acquire functional knowledge of a variety of computer programs
  • Proficient knowledge of Microsoft Spreadsheet and Word Processing software
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations
  • Excellent organizational and project management skills, including the ability to execute multiple initiatives autonomously
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Strong analytical skills to assess available market research and trends in the market
  • Working knowledge of food service sales and merchandising principles, food sales industry, street/territory and program sales, and product lines sold by Sysco
  • Reports to work promptly and regularly; works well with others; demonstrates the ability to consistently meet deadlines
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15 Healthcare Manager resume templates

1

Senior Manager, Healthcare Resume Examples & Samples

  • Independently manage large, strategic engagements
  • On larger engagements, be able to work with larger management teams and determine interdependencies between the WMP project and other initiatives
  • Oversee the overall project, with ultimate responsibility for success or failure of the engagement, specifically focused on ensuring overall client satisfaction and quality of delivery and profitability of the engagement
  • Participate actively in the recruiting process for other consultants
  • Actively build a professional network and affiliate network in the local community
2

Advisory Senior Manager Performance Improvement Healthcare Clinical Operations Provider Resume Examples & Samples

  • Lead large scale client engagements. Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Manage expectations of client service delivery. Stay abreast of current business and industry trends relevant to the client's business
  • Effectively lead and motivate teams with diverse skills and backgrounds. Provide constructive on-the-job feedback/coaching to team members
  • Foster an innovative and inclusive team-oriented work environment. Play an active role in counseling and mentoring staff, seniors and managers within the organization
  • Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs
  • Demonstrate deep technical capabilities and professional knowledge. Demonstrate ability to quickly assimilate to new knowledge. Possess in depth business acumen. Remain current on new developments in advisory services capabilities and industry knowledge
  • A bachelor's degree and approximately 8 years of related work experience; or a master's degree and approximately 7 years of related work experience. A degree with an emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA and/or MPH is a plus. Current RN license is required
  • Approximately 7 years of healthcare advisory/consulting experience, preferably with prior experience as a senior manager (or above), in a consulting firm or in a senior management role within industry
  • Progressive leadership experience within a large teaching hospital or Academic Medical Center is required. Previous role as a CNO in a large hospital (400+ beds) is highly preferred
  • Experience in clinical operations, clinical care redesign, Margin improvement. Identify and implement ways to reduce costs and improvement efficiency and clinical effectiveness at the management level
  • Experience with assisting hospital and health systems in realizing significant savings while transforming how patients are served. Clinical care redesign experience and experience in collaborating with medical staff to improve patient outcomes and improve margins without reducing quality
  • Experience with clinical productivity, length-of-stay management, and patient flow optimization, assessment of nursing department operations from a care coordination and patient flow perspective is required
  • Assess and recommend best practices related to case management, nursing and multi-disciplinary team coordination, patient placement, and discharge processes. Track record of expense reduction assessments and/or implementations and/or improvements in capacity/throughput for care delivery settings
  • Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk
  • Experience in selling and delivering projects that cover the full life cycle of assessment, design and implementation support; demonstrated record of driving revenue within existing healthcare clients and in developing new prospects at the "C" level of large healthcare companies
  • A willingness to travel to meet client needs; travel is estimated at 80%. A valid driver's license in the US and a valid passport required; willingness and ability to travel internationally
3

Key Account Manager of Healthcare Resume Examples & Samples

  • Drives sales and profit growth for assigned key accounts. Achieves or surpasses budgeted sales and EBITDA goals
  • Develops new accounts and opportunities and utilizes the sale pipeline to effectively manage and gain new business
  • Supports Marketing and R&D teams in the identification and development of differentiated products and services
  • Provides market intelligence to marketing and senior management to ensure proactive assessment of threats and opportunities and relevant inputs into strategic and business planning discussions
  • Negotiates pricing, volume, and terms per the approved pricing policies of GHC with customers that maximize company financial and strategic objectives
  • Supports the identification of business opportunities utilizing unique technologies in each region
  • Responsible to keep account receivables current for assigned customers and regions
4

Senior Client Manager Healthcare & Institutions Group Resume Examples & Samples

  • Must be credit trained
  • At least 10 years of broad based commercial lending/corporate finance experience within healthcare
  • Demonstrates management of an extensive portfolio of healthcare clients with revenues greater than $25 million and the ability to successfully manage portfolio
  • Proven track record of prospecting new business and enhancing existing relationships
  • Professional proven sales skills and experience, including planning, execution and follow up of client meetings
  • Demonstrated leadership ability
  • Capable of organizing, facilitating, leading and negotiating with team of bank associates to solve client problems
  • Existing knowledge of the market preferred
  • Active member/participation in local community organizations
  • Highly desirable to have active networking contacts and Centers of Influence established in market
5

Treasury Management Senior Product Manager Team Lead-healthcare Resume Examples & Samples

  • Develop a deep understanding of client need
  • Synthesize input from clients, partners, sales and marketing teams, managers of partner programs, and your own analysis of market and competitive data into a compelling product strategy
  • Quantify each potential opportunity and incoming requests in terms of financial benefit for implementing and opportunity cost for not implementing
  • Construct business cases for promising new product ideas and assess ROI
  • Define evaluation and selection processes for new products and product enhancements
  • Develop product vision and obtain executive buy-in
  • Develop, align, communicate, and maintain the overall product roadmap
  • Proactively manage stakeholder expectations
  • Manage product financial planning and forecasting
  • Provide regular status updates on product performance
  • Prepare and execute internal/external product promotion to grow awareness and pipeline
  • Develop and coordinate product positioning with key cross LOB stakeholders to ensure a seamless market facing approach
  • Bachelor’s Degree required. Master’s Degree preferred
  • Minimum of 10 years product management experience. Previous experience in healthcare or healthcare banking role is required
  • Proven leadership and business acumen
  • Proven ability to understand complex business and technical concepts and to be able to make balanced judgments when faced with trade-offs
  • Exhibits leadership qualities and provides direction, guidance and support to the organization
  • Practical knowledge of technology used to support banking applications
  • Uses strong analytical skills to solve diverse problems and make decisions
  • Superior verbal and business writing communication skills with ability to interact with all levels of the organization
  • Strong analytical skills and ability to build consensus
  • Solid thought leadership and ability to influence others through collaborative efforts
  • An ability to quickly establish credibility and rapport with a broad set of constituencies
  • Strong results orientation with demonstrated track record of success
  • A high degree of adaptability/flexibility
6

Consulting Economics Healthcare Economist Manager Resume Examples & Samples

  • Understanding the increasingly important role regulation and how organisations can use the regulatory regime to grow their businesses of environmental issues
  • Assessing the merits of projects through investment appraisal and cost benefit analysis
  • Demand forecasting and the analysis of how value is created and destroyed
  • Understanding and reshaping competition policy and regulatory frameworks
  • Developing and reviewing business plans
  • Play a role in building our Health industries economics business
  • Play a role in winning and delivering client engagements
  • Manage project teams and client relationships
  • Manage the production of client reports and position papers
  • Manage the delivery of quantitative analysis
  • Present advice and analysis to clients and internal teams
  • Contribute more widely to developing our practice
  • Previous experience and demonstrable interest in developing business opportunities and in delivering high quality work
  • Interest and experience in healthcare economics in the areas set out above
  • Strong economic academics at undergraduate and preferably postgraduate level
  • Ability to use economic reasoning and apply economic concepts in practical business contexts
  • Strong commercial acumen and financial literacy
  • Ability to work effectively in teams to tight deadlines
  • Excellent interpersonal skills and confidence when interacting with others
7

Corporate Finance Healthcare Manager Bristol Resume Examples & Samples

  • Managing client relationships and projects
  • Project due diligence and feasibility analysis
  • Procurement advice and support
  • Undertaking contract negotiations with, and on behalf of, clients
  • Developing and maintaining internal and external networks to be used for both business development and sourcing of funding
  • Business case development
8

Healthcare Manager Revenue Cycle Services Resume Examples & Samples

  • Positive and professional attitude; motivated and proactive
  • Strong project management and presentation skills
  • Ability to prioritize multiple tasks in a fast-paced environment, be highly motivated, extremely accurate, and quality focused
  • Ability to travel up to 80% as needed
  • Bachelor’s degree required, Masters/MBA a plus
9

Healthcare Senior Manager Resume Examples & Samples

  • Positive and professional attitude; motivated and proactive
  • Strong project management and presentation skills
  • Ability to lead and develop others
  • Ability to travel up to 80% as needed (travel can be much less depending on location of office)
  • Positive, professional attitude and proactive approach to work
  • Minimum of 5 years experience in healthcare revenue cycle and/or finance settings (with consulting experience preferred, but not required)
  • Must have a solid reputation and references with previous clients, contacts, co-workers, etc
  • Strong organizational, time management and analytical skills – with an entrepreneurial attitude
  • Bachelor’s degree required, Masters/MBA a plus
10

Account Manager Healthcare Resume Examples & Samples

  • Position also involves some field sales activities, with occasional travel to customer locations
  • Develops customer centric solutions and delivers sales proposals on product benefits
  • Clearly understands and communicates the company's value proposition
  • Maintains all sales databases necessary to report sales activity and customer information
  • Works in conjunction with other business services support groups, including sales support and marketing personnel
  • Requires four or more years of sales experience, preferably selling data, voice and/or video solutions in the commercial telecommunications market
  • Excellent verbal, written and interpersonal communication skills required
11

Healthcare Data Analytics Pps Manager Resume Examples & Samples

  • Strong, effective communication skills, both written and verbal
  • Experience with SQL, SAS, SPSS, R, or similar statistical tools, to analyze trends/support data
  • Ability to effectively communicate results of statistical analyses to a broad audience
  • MS Access
  • Bachelor’s Degree in Computer Science, Information Technology or related field
  • Experience with medical claims/health insurance
  • Experience with Qlikview,Tabloau or other data visualization tool
12

Healthcare Claims Operations Manager Resume Examples & Samples

  • For current and future growth, be able to hire, train, manage and support the employees and to continue providing outstanding plan administration and customer service
  • Be able to assess the organization's needs and be willing to be candid with senior management about your team's needs in order to grow
  • Candidate must have excellent communications skills, creativity, flexibility and patience
  • You must have knowledge of ERISA, HIPAA, PPACA and ICD-10
  • Knowledge of claim systems and plan building is preferred
  • You must be a leader, candid communicator, able to get along with people and to earn their respect and trust
  • You must be able to develop and provide ongoing education to the team to assure growth and relevance within the industry
  • Your knowledge of the insurance industry and TPA services in particular must be extensive
  • Your claims knowledge (both process and coding) must be excellent in order support the ever-changing health care environment, assist with resolving complex claim issues and contribute to the resolution of non-routine customer inquiries
  • You must have the ability to speak and write clearly in order to prepare and train employees on policies and procedures
  • You must be able to communicate the claim team's needs going forward to assure their and the company's success
13

Healthcare Marketing Manager Resume Examples & Samples

  • Has managed and participated in cross functional teams and understands the sales process both indirect through VARs and direct to large end users
  • Eloqua proficiency
  • Experience in the Healthcare Public Sector space is essential
  • Ability to position technical solutions 'simply' and articulate feature, advantage, benefits at a business value, technical and solutions level
  • Deep understanding of and experience with social media marketing
  • Ability to manage a budget and provide regular reporting
  • Should have Eloqua and Sales Force experience
  • Good general understanding of marketing communications
  • Public speaking and comfort in presenting an absolute requirement
  • Ability to think and act quickly and to problem solve and remove organizational obstacles to success
14

Account Manager Healthcare Resume Examples & Samples

  • Primary responsibility is existing customer upsell and contract renewal within the small and mid-sized business market
  • Position may also involve some field sales activities, with occasional travel to customer locations
  • Works with the Account Executive and Account Consultant teams to ensure timely handoff of sold accounts for ongoing management and retention
  • Requires two or more years of sales experience, preferably selling data, voice and/or video solutions in the commercial telecommunications market
  • Working knowledge of computers, computer networking, the Internet and networks preferred
15

Advisory Manager Performance Improvement Healthcare Provider Resume Examples & Samples

  • 3 years must be working in a client-serving capacity as a healthcare provider advisory professional or in the healthcare industry
  • 3 years advising clients/ medical professionals on technical healthcare payer business issues including sharing, relating and communicating technical and business knowledge across clients without violating client confidentiality
  • 2 years working on projects and engagements for healthcare operations including supervising 2 or more staff members
16

Healthcare Consulting Senior Manager Resume Examples & Samples

  • Actively participate in engagement planning. Manage project delivery, including supervision of managers, staff and preparation of high quality project reports. Work within teams to provide valuable insight and high-impact solutions to client issues
  • Develop, maintain and strengthen client relationships
  • Coach and mentor staff. Foster and innovative and team-oriented work environment
  • Display teamwork, integrity and leadership
  • A minimum of 8 years’ experience in healthcare service delivery or consulting whether with a public organization or a recognized consulting firm
  • Program and policy evaluation
  • Demonstrated consistency in values, principles, and work ethic
  • Strong project management skills and staff management
17

Healthcare Consulting Manager Resume Examples & Samples

  • Actively participate in engagement planning. Manage project delivery, including supervision of staff and preparation of high quality project reports. Work within teams to provide valuable insight and high-impact solutions to client issues
  • Participate in business development activities
  • Bachelor degree in business, health administration or related field
  • MBA or related Master’s degree preferred
  • A minimum of 5 years’ experience in healthcare service delivery or consulting whether with a public organization or a recognized consulting firm
  • Financial analysis/cost management
  • Strong writing and presentation skills
  • Strong project management skills
18

Program Manager Mmis / Healthcare Remote Resume Examples & Samples

  • Organizes project activities that may require interdepartmental meetings and communication ensuring completion of the program/project on schedule and within budget constraints
  • All other duties as assignedScopeReceives assignments in the form of objectives and determines how to use resources to meet schedules and goals
  • College Degree Preferred *Background in Healthcare/Medicaid preferred
19

Global Industry Marketing Manager Healthcare Resume Examples & Samples

  • Strategic Healthcare Industry Offering Marketing (New Offers): Define the industry marketing offering strategies in collaboration with offering development, regional marketing value chain partners and associated external organizations and associations to drive vertical industry offerings relevant to segments within the industry. Buildcollaboration with Xerox Services Marketing on the defined Industry to outline where a continuum of offers would create relevance to the industry
  • Formulate strategic recommendations for the enhancement of the business through differentiated Industry offers over the long term in collaboration with Offering Development team supporting Strategy Contract and R&D investments
  • Global Messaging: Responsible for Global Heathcare Industry and sub-segments. Market Attack Plan and positioning and messaging hierarchy for use with marketing value chain partners (modifications may be required for regional differences requiring collaboration with US and Europe industry counterparts)
  • Define Global customer events strategy and recommend adoption to the regions
  • Garner and cascade expertise on the Industry trends and opportunities for Xerox, through the deliberate use of industry and cross industry market research recommendations, intelligence watch and competitive analysis
  • Content Collaboration and SME Contributor to content marketing, social media, Xerox.com and other marketing materials specific to industry
  • Liaison to regional Industry Marketing Managers supporting regional campaigns, events and program initiatives to drive signings, revenue and profit
  • Develop Global Industry Community of Practice/Knowledge & Best practices sharing calls
  • Attend industry events, client calls and participate in LEO VOC and VOF activities including Advisory Councils, Forums, Survey, Analyst Briefings and Inquiries
  • Develop and execute against an Industry Marketing Plan including Industry Messaging and Global content in partnership with regions
  • Credibly represent Xerox’s strategy, offerings, and understanding of the industry in a variety of settings and audiences to include internal and external audiences
  • Comprehend sales coverage and compensation
  • Direct Industry experience, or vertical sales, or marketing background in the Healthcare Industry
  • Significant job experience in Marketing strategy, programs, plan development and implementation
  • Working knowledge of digital/social marketing
  • B.A. or B.S. a must – Masters preferred
  • Excellent facilitation and communication skills
  • Strong matrix management experience
20

Consumer Retail & Healthcare Credit & Portfolio Group Manager Resume Examples & Samples

  • Strong analytical skills with good attention to detail, ability to provide big picture decision making and to mentor junior staff
  • Demonstrated aptitude for tackling analytical questions through quantitative modeling, and the analysis and manipulation of large data elements
  • Ability to meet deadlines created due to business needs
  • Strong understanding of corporate finance
  • Strong product knowledge such as M&A process and products, loans, bonds, derivatives, cash management and trade
  • Solid understanding of Credit and Market Policies and Procedures
  • Strong written and verbal communication skills with an ability to succinctly present analysis and recommendations
  • Sound risk and business judgment on the full spectrum of risk issues including franchise risk
  • Independent problem solving skills
  • 4 - 7 years credit risk experience
21

Industry Manager, Healthcare Resume Examples & Samples

  • Play the lead role in developing the holistic business across a series of Entertainment based verticals prioritizing business opportunities for Facebook and our family of brands, including Instagram
  • Responsible for developing a clear vision to drive the strategy and go-to-market approach for Facebook’s OTC and RX clients to drive revenue and product adoption
  • Work cross-functionally with Facebook’s Policy, Product, Business Operations, Measurement/Metrics, and Product Marketing teams to optimize our vertical efforts
  • Consult with Product Marketing to help shape product development in support of vertical needs
  • Develop and implement best practices for client interaction, sales and services for Facebook, including a good understanding of working with advertisers and agencies
  • Motivate and empower the team with optimism and creative problem solving
  • Support and hold people managers accountable for providing effective sales and functional leadership to team members through their coaching and training both types of team members with excellence
22

Healthcare Senior Manager Resume Examples & Samples

  • Lead and participate in multiple engagement teams as a senior firm executive within Financial Accounting Advisory Services
  • Collaborate with the partner and client to determine a strategy that appropriately addresses risk and manages client expectations relating to deliverables
  • Ensure that the Financial Accounting Advisory engagement team understands the client's needs and expectations and that the work product is client-focused, clear, accurate and well-presented
  • Understand the client's industry and recognize key performance drivers, business trends and industry developments
  • Ensure work is delivered timely and in compliance with regulatory requirements
  • Work with other service lines in providing an integrated service delivery
  • Oversee engagement economics and manage appropriate resources for efficient engagement models
  • Consult with appropriate resources on complex accounting issues
  • Participate in sales of new Financial Accounting Advisory Services work
  • Develop and maintain strong networks, both internally and externally
  • A bachelor's degree and approximately eight years of related work experience or a master's degree and approximately seven years of related work experience
  • A degree in Accounting, Finance or related field
  • Approximately eight years of experience (at least three as a manager) working as an auditor for a public accounting firm
  • Deep experience serving clients on complex financial accounting matters in the banking and capital markets, insurance, and asset management industries
  • Must have a valid US certified public accountant (CPA) license in the US state for primary work location
  • Advanced technical skills and recognized cautious risk management ability
  • Deep understanding of the client's industry and marketplace
  • Excellent team and project management skills
  • Strong written and verbal communication and technical writing skills
  • Ability and willingness to travel
23

Account Manager Healthcare Resume Examples & Samples

  • As a seasoned professional with a wide range of experiences, this individual uses professional concepts and company objectives to resolve complex issues in creative and effective ways
  • Is responsible for a specific geographical install base and large, complex, high visibility, strategic, or tactically important accounts
  • Minimum of three years of proven, successful experience in B to B outside sales with an emphasis selling to Healthcare Accounts
  • Possess the business acumen to position NetApp as a strategic advantage for our customers
  • Account Managers must be able to clearly articulate business drivers, balance sheets, and total cost of ownership concepts with executives and decision makers
  • Ability to establish and expand relationships with key executives and decision makers within each organization in the territory
  • Strong process discipline, ability to align planning objectives with a pipeline development process to grow and develop territory revenue
24

Behavioral Healthcare Manager Resume Examples & Samples

  • Proficient in basic computer skills including Microsoft Windows (or its equivalent) along with the ability to access the internet to do research
  • Coordinates and certifies services based upon information received from attending physician and/or other providers using established medical criteria. (Refers all cases which do not meet criteria to the Medical Director.)
  • Establishes an effective working relationship with the patient/family, provider and payer
  • Assess and recognizes benefit value to cost and acts upon cases to affect savings while maintaining quality care. Negotiates fees for appropriate care and ancillary services (involving the employer when appropriate). Implements cost management strategies within coverage parameters
  • Takes part in quality improvement strategies by assessing individual and employer satisfaction of programs, identifying real or potential quality issues and working toward overall quality performance
  • Maintains current knowledge of Federal, State, and local funding along with community resources available
  • Licensed Clinical Social Worker OR
  • Registered Nurse OR
  • Licensed Professional Counselor
25

Healthcare Consulting Manager Resume Examples & Samples

  • Actively participate in engagement planning. Manage project delivery, including development of staff and preparation of high quality project reports. Work within the teams to provide valuable insight and high-impact solutions to client issues
  • Manage project economics
  • Participate and lead in business development activities
  • Apply current industry knowledge to the client's business issues
  • Demonstrate high levels of technical and professional knowledge of the Healthcare industry across Canada
  • Foster teamwork, integrity and leadership
  • MBA or related Master’s degree
  • A minimum of 5 years’ progressive experience in healthcare service delivery or consulting whether with a public organization or a recognized consulting firm. Experience in an health care operations role preferred
  • Demonstrated project leadership and management
  • Excellent writing and presentation skills illustrating critical thinking
26

Industry Manager, Healthcare Resume Examples & Samples

  • Play the lead role in developing the holistic business across a series of Healthcare based verticals prioritizing business opportunities for Facebook and our family of brands, including Instagram
  • Work cross functionally with in-market teams, Global Regions, Business Operations, Platform, Measurement / Metrics, and Product Marketing to optimize our client efforts
  • Consult with Product Marketing to help shape product development in support of client needs
  • Guide the creation of persuasive presentations and stories that demonstrate the value of Facebook to clients for both b2c and b2b marketing
  • Identify the winning strategies and scale the insights throughout the vertical
  • Increase the effectiveness of the team by recognizing opportunities for new approaches
  • Build, train and maintain a high performing team
27

Account Manager Healthcare Resume Examples & Samples

  • At least 4 years of PR agency experience
  • Specialization in the field of healthcare and corporate communication
  • Experience in working for pharmaceutical clients
  • Good acquaintance with Polish healthcare market in terms of business and executive processes
  • Very good knowledge of both media and social media market in Poland
  • Experience in implementation of healthcare campaigns and conducting PA activities
  • Experience in preparation of communication campaigns and tenders
  • Experience in long-term client service
  • Strategic approach and analytical skills
  • Ability to work under time pressure and resistance to stress
  • Ability to work in accordance with the schedule
  • Commitment and goal-oriented attitude
  • Self-reliance and ability to work in a team
  • Very good command of English
28

Healthcare Manager of Provider Network Contracting Resume Examples & Samples

  • This role will be dedicated to supporting all network initiatives, reporting and activity related to IA Medicaid
  • 5+ years experience in a network management-related role handling complex network providers with accountability for business results
  • 2+ years experience managing a medical cost and administrative budget
29

Healthcare Consulting Manager Resume Examples & Samples

  • Drive project work for end to end assessment and full due diligence processes at a single potential client site
  • Identify opportunity areas and develop benefit estimates and financial models for potential clients
  • Manage timelines and project plans for the completion of the assessment and full due diligence process
  • Serve as the key contact for a potential client
  • Demonstrate ability to support and drive work across multiple clients
  • Collaborate with other functional units (optimization, finance, human capital, technology and compliance) to ensure timely reviews and contributions of final documents
  • Drive pre-onsite project planning and work plan development
  • Prepare initial benefits analysis based on the high level assessment and full due diligence efforts
  • Lead Revenue Cycle Solution Design methodology development and other functional assignments
  • Display ability to effectively communicate to Optum360 executive leadership and potential client leadership
  • Provide operational subject matter expertise in the development of sales materials in preparation for initial and ongoing client conversations
  • Support innovation execution for strategic organization initiatives
  • Attend industry conferences and act as a subject matter expert for Optum360
  • Present to small/ moderate sized groups well and adjust message to audience (CFO, CEO or VP of Revenue Cycle)
  • Provide leadership and management to senior analyst and associate roles
  • Exemplify Optum360 values of integrity, respect, collaboration, innovation, and excellence across all activities
  • Enable achievement of Optum360 goals for growth, execution, customers, and people
  • 3+ years in Revenue Cycle operations or healthcare consulting experience
  • 3+ years of experience in Data analysis
  • Strong proficiency in Microsoft Office Suite including Excel, PowerPoint and Visio
  • Strong demonstrated presentation skills
  • 5+ years in Revenue Cycle operations for any combination of the following areas: Patient Business Office, Patient Access, Health Information Management, Revenue Integrity, Coding, and / or Clinical Documentation Improvement OR or 5+ years in healthcare consulting
  • HFMA/ACHE certification
30

Account Manager Healthcare Resume Examples & Samples

  • Introducing new product offerings to existing customers and prospect / cold call / network to obtain new business
  • Managing your customer base and building relationships through your professional demeanour and strong interpersonal skills
  • Partnering with customers to implement best practices to fight hospital-acquired infections, the 4th leading cause of death in ANZ
  • Providing outstanding customer service, educating customers on ways to improve their patient outcomes and being relied upon as an Infection Prevention Specialist
  • Applying mechanical aptitude to install/repair dispensing systems & related equipment
  • Servicing customers across Southern Queensland, promoting our innovative premium end offers
  • Demonstrating the use/application of our products in customer facilities
  • Being the resource to help Environmental Services departments with their day to day challenges
  • Prior sales and service experience in the Healthcare sector, preferably with a solid understanding of the hospital market, with a track record of exceeding sales targets
  • Excellent communication and interpersonal skills with an aptitude for building strong professional relationships
  • Demonstrated customer focus with a commitment to problem solving, providing quality and value added service including “hands-on” mechanical skills
  • Self-motivation with exceptional organisational skills and the ability to work independently
  • Proficiency in MS Office Suite and Outlook
  • A full and valid driving licence
  • The ability to travel occasionally with overnight stays (2-4 nights/month)
31

Healthcare Credit Manager Resume Examples & Samples

  • Minimum 5-7 years prior credit experience with a bank or commercial finance company. Leasing experience a plus
  • BS degree required, preferably with a major in Finance or Accounting. Master's degree preferred
  • Ability to analyze financial statements and other pertinent credit information and make credit decisions, recommendations or determine feasibility of healthcare projects/proposals
  • Experience with medical equipment, recent developments and changes in the healthcare industry a plus
  • Strong writing and verbal skills
  • Ability to work independently in a fast paced environment with multiple tasks and deadlines
  • Provide credit analysis/underwriting for new lease transactions and ensure it is conducted efficiently and timely within existing policies
  • Handle a variety of transactions, some of which require complex and unique structures
  • Assist sales representatives with prescreening and structuring transactions for prospective lessees
  • Monitor credit quality of large exposure accounts
  • Responsibility for the overall credit quality of a lease portfolio
  • Make decisions on credit requests within authority limits
  • Make recommendations on credit requests above existing authority
32

Healthcare Program Manager Resume Examples & Samples

  • Drive clinical and operational outcomes
  • Bachelor’s degree in healthcare administration, related area, or minimum of A.D.N degree from accredited school of nursing required; three-year diploma from accredited diploma program may be substituted for nursing degree
  • Current RN license in state of practice preferred
  • Minimum of two (2) years’ clinical nephrology experience required (direct patient care, program management and/or facility management)
33

Regional Healthcare Manager Resume Examples & Samples

  • Ensure Primary/Secondary Sales and Targeted growth for Pharmacy Channel across the Region
  • Ensure Distribution Targets as per Company objectives are met i.e Deeper market penetration through Chemist outlet expansion / roll out to new towns etc
  • Drive Channel Specific Initiative to leverage Healthcare Portfolio in both Direct / SubDB Channel
  • Execute BIC MSL, Productivity and Vision Store Standards for the Region in Pharmacy
  • Recommending and agree on the Sales Plan with Regional Manager and execute the same
  • Co-ordinate with RMs, CFA & Distributors to ensure continued supply and availability of all SKU's for sale to the trade (i.e minimize stock-outs ) and Point of Sale Materials
  • Minimise Stock Returns / Expiry / Damages by reviewing distributor's stock level & liquidation of near expiry products
  • Maintaining superior visibility/merchandising of all Healthcare product range in designated pharmacy stores
  • Administration
  • Coordinate with Regional Sales Leadership team to consistently drive focus on Healthcare Portfolio and Channel Priorities
  • Ensure timely daily & monthly reporting as per HO schedule, ensuring accuracy and integrity in reports
  • Track & Review Sales working Data. Ensure timely feedback & Initiate corrective action
  • Budget controls and financial discipline ( Display, Trade schemes / TSI & DBSR Incentives)
  • Sales Forecast split by SKU for the following 2 months
  • Ensure Market Discipline to avoid Expiry losses
  • Organising of Field Activities / Trade promotion / Visibility & its tracking & feedback
  • Co-own the Initiatives of Healthcare Detailing Team to drive channel objectives
  • Recommend & agree on Appointment of Distributors with RM & implement the same
  • Build strong customer relationship with Distributors & Top Retailers/Vision outlets
  • Improve TSI & DBSR effectiveness & productivity by ensuring
  • Company defined Processes & Norms are monitored & followed
  • TSI's Weekly & Monthly Sales Productivity & Distribution Targets are reviewed
  • On the Job training
  • MBA (Sales and Marketing)
  • 5-6 years of experience with strong exposure to Chemist Channel
  • Strong knowledge of field sales and trade marketing
  • Doctor detailing exposure preferred
  • Team working spirit and excellent communication skills
  • Highly motivating and encouraging as a guide
  • Results oriented, entrepreneurial and self-motivating
  • Tenacious and resilient, driven to achieve even when faced with obstacles
  • Leadership and interpersonal skills capable of building strong working relationships and influencing and customers and internal teams
  • Sound commercial understanding of business issues and opportunities
  • Clear understanding of sales and marketing strategy and planning issues
  • Strong analytical skills with ability to develop strategies, tactics and measurable implementation
34

Education & Healthcare Manager Resume Examples & Samples

  • Contract furniture industry experience desired, but not required
  • Strong emphasis on new business development skills
  • Requires experience in and knowledge of the healthcare and/or higher education
  • Vertical markets, management / leadership experience and ability, strong presentation, written and verbal skills, and computer literacy
35

Internal Audit Healthcare Manager Resume Examples & Samples

  • Outstanding project management and supervisory experience
  • Strong interpersonal skills to interact in team environment and foster client relationships
  • An in-depth understanding of internal audit processes and objectives
  • A strong understanding of core business processes such as Accounts Payable, Accounts Receivable, Inventory, etc. with knowledge of current accounting (GAAP) and auditing (GAAS) principles
  • Proficient in Microsoft Office suite applications with specific emphasis on Word, Excel and PowerPoint. Secondary emphasis on Visio and Access
  • Travel throughout the month frequently required based upon client requests/commitments. Travel may include suburban, regional, or out of state locations
36

Dallas Internal Audit & Financial Advisory Process Healthcare Manager Resume Examples & Samples

  • Exemplary leadership, mentoring, and team building skills
  • Advanced verbal and written communication skills, including documentation of findings and recommendations
  • In-depth knowledge of core business processes such as Accounts Payable, Accounts Receivable, Inventory, etc. with knowledge of current accounting (GAAP) and auditing (GAAS) principles
  • Knowledge of audit methodologies and developing key internal audit deliverables, including process flows, work programs, audit reports, and control summaries
  • Knowledge of The Institute of Internal Auditors (IIA’s) code of ethics and compliance requirements
37

Healthcare Manager Resume Examples & Samples

  • Performance management against client requirements
  • Business process and quality improvement
  • Budget and fiscal management
  • Staff development and mentoring
  • Oversees the training and development related to programs and client needs
  • Manages the attainment of department revenue and EBITDA goals
  • Evaluates business needs and develops operational improvement plans
  • Conducts audits and coordinates work activities with staff to ensure accounts comply with policies and/or client expectations
  • Monitors accounts to ensure timely and correct submission for billing purposes
  • Maintains effective working relationships with co-workers, management and respective internal and external clients
  • Approves daily operational expenses, ensures program equipment and automation needs are met
  • Manages distribution of reconciliations and reports to clients
  • Manages revenue impact of new hires and maintains revenue analysis
  • Maintains communication across regions to establish benchmarks and best practices to implement on a national level
  • Ensures staff maintains baseline knowledge levels of eligibility, management training and productivity
  • Maintains key metrics that impact revenue, productivity and client satisfaction
  • Manages the department’s overall performance and for motivating team to exceed department goals and objectives
  • Bachelor’s Degree or equivalent in relevant work experience
  • Five or more years of related/management experience required
  • Proficient personal computer skills including Microsoft Office
  • Ability to manage and motivate others
  • Ability to effectively resolve problems or issues consistent with standards, practices, and policies, procedures, regulations and government law
38

Healthcare Manager Resume Examples & Samples

  • Coordinate care pathways, liaising between the primary and secondary services
  • Carry out assessments of offenders to identify physical and mental health needs and determine the appropriate level of intervention, care and management
  • Facilitate the provision of health and social care to offenders to ensure the highest professional service is delivered at all times in line with contractual and company standards, including security instructions
  • Facilitates effective communication between staff of all disciplines
  • To maintain confidentiality at all times, adhering to data protection and maintaining Caldicott Guidelines
  • Ensure relevant documentation is completed by all staff in an accurate and timely manner
  • Ensure all staff understand and operate in accordance with the NMC Code Conduct and G4S policies and procedures, adhering to legislation and best practice at all times
  • Control and coordinate effective operational management of the clinical team
  • Management supervision of senior nursing staff
  • Carry out bi annual Employee Development Reviews (EDR) for the clinical team
  • Lead on the selection, training and development of healthcare professionals and other related staff in conjunction with appropriate others
  • Ensure the process of clinical supervision is supported within the workplace
  • Coach and supports staff to deliver continuous improvement on an individual basis and as part of a team delivering the highest standards of service at all times
  • Motivates all staff encouraging ideas for operational improvements, supporting innovation and training within healthcare services
  • Ensures all staff understand company policies and procedures , deliver contractual obligations, quality audits and compliance to areas of responsibilities
  • Champions equality operating within the equality and diversity framework ensuring all staff receive equal treatment at all times
  • Provide professional advice and support to allied health professionals and non-clinical staff to ensure the effective health and social care of offenders in line with legislation and current best practice
  • Champions G4S Company values, ensuring ethical and professional standards are maintained at all times
  • Build positive relationships with key stakeholders, including external agencies, to ensure the delivery of an effective and appropriate healthcare service
  • Participate in quarterly Partnership Board meetings (comprising customer / key stakeholders in the healthcare service), producing and presenting appropriate agreed reports
  • Monitor and evaluate management information and key performance indicators to drive service delivery improvements
  • Leads business change in a positive manner
  • Working with the health and safety team to assist in completion of nationally recognized audits. Ensuring actions are taken to address any identified issues
  • Seeks feedback and invests time in own development
  • Carry out investigations and disciplinary hearing as required with your Line Manager
39

Healthcare Manager Resume Examples & Samples

  • Communicate and report project status to C-level executives and Finance management, including budget, risks, issues, etc
  • Report budget and finances
  • Mentor and manage teams of younger consultants to deliver project on time, on budget as well as QA work done by the team
  • Quickly respond to client requests for immediate issues while also being able to drive projects to completion
  • Conduct and document interim client satisfaction reviews with client sponsor and project manager
  • Review risks and mitigation plan on a regular basis
  • Coach and manage other consultants and actively participate in the performance expectation process
  • Understand business needs and requirements and help turn those goals into concrete projects and detailed proposals
  • Contribute ideas and expertise for go-to-market strategy; help execute business development campaigns
40

Healthcare Manager Resume Examples & Samples

  • Support Company goals to assure Sales Plan and Profitability
  • Develop Account Executives to utilize tools ensuring customer satisfaction
  • Establish rapport with customer base and Corporate personnel so that needs can be assessed and services are implemented with the results of customer retention as well as growth
  • Develop and maintains positive working relationship with fellow associates at local Operating Company as well as corporate level to assure service and sales goals are met
  • Identify target lists of prospects and timelines to secure new business
  • Determine sales goals for Specialists and Account Executives and coach each so that sales goals are achieved
  • Ensure all accounts receivables are within the company guidelines
  • Directly supervises employees in the Program Sales department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
  • Bachelor's degree from four-year college or university; or one to three years’ related experience and/or training; or equivalent combination of education and experience
  • Maintain a valid Driver License with a driving record that meets Company minimum standards
  • Maintain current automobile insurance with the following limits Bodily injury $100,000 each person and $300,000 each accident; property damage of $100,000
  • Sign a Sysco Protective Covenants Agreement
  • Nutritionist License
  • Current Registered Dietician
  • Prior Healthcare experience in healthcare sales or foodservice operations
  • Demonstrates mastery of skills in the area of consultative selling, prospecting, networking, coaching and negotiations
  • Ability to effectively coach, counsel, train and direct associates
  • Demonstrates working knowledge of general finance terminology/concepts and credit terms
  • Ability to supervise and motivate others
  • Ability to strategically plan and execute through the actions of others
  • Ability to read, analyze and interpret general sales reports
  • Ability to write reports and business correspondence
  • A working knowledge of product lines, ordering procedures and credit terms of Sysco preferred
  • Familiarization with customer service activities, interdepartmental communications and general finance concepts beneficial
  • Working knowledge of food service sales and merchandising principles, food sales industry, street/territory and program sales, and product lines sold by Sysco
  • Familiarity of local industry trends and issues in the food service industry
  • Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
  • Ability to calculate figures and amounts such as discounts, interest, commissions, portion cost, proportions, percentages, area, circumference and volume
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Excellent organizational and project management skills, including the ability to execute multiple initiatives autonomously
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Proficient knowledge of Microsoft Spreadsheet and Word Processing software
  • Ability to acquire functional knowledge of a variety of computer programs
  • Ability to successfully engage and lead individual and team discussions and meetings
  • Understanding of Sysco’s key business metrics, preferred
  • Ability to handle multiple jobs, timelines and deadlines
  • Ability to prioritize, multi task, and shift priorities as necessary
  • Proactive and self-directed, yet able to work as part of a team
  • Strong analytical skills to assess available market research and trends in the market
  • To be successful in this position, the individual performing the duties must successfully demonstrate all the Leadership Framework competencies for this position
  • While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds
  • This position will require regular travel via a personal automobile which may result in long periods of sitting
41

Healthcare Manager Resume Examples & Samples

  • Carry out assessments of detainees to identify physical and mental health needs and determine the appropriate level of intervention, care and management
  • Facilitate the provision of health and social care to detainees to ensure the highest professional service is delivered at all times in line with contractual and company standards, including security instructions
  • Provide professional advice and support to allied health professionals and non-clinical staff to ensure the effective health and social care of detainees in line with legislation and current best practice
42

Beahvioral Healthcare Manager Resume Examples & Samples

  • Identification of all assigned NCC Members
  • Outreach and engagement of members
  • Independent and individualized assessment of members enrolled in NCC
  • Development of a member-centric care plan in collaboration with the member and his/her treatment team
  • Managing, coordinating care, and identifying strategies to meet care plan goals of assigned Members
  • Documentation of care management activities in Beacon’s Flex Care system
  • Assist in the collection of outcomes information, analysis and other reporting and initiatives
  • Collaboration and coordination with provider and community agencies regarding NCC members and care planning meetings
  • Case managers are required to be educated in current principles, procedures and knowledge domains of case management based on nationally recognized standards of case management
43

Healthcare Senior Manager Resume Examples & Samples

  • Leads operations teams and ensure all Service Level Agreements are met or exceeded
  • Maintains and enhances existing client relationships and ensures customer and client satisfaction
  • Builds effective relationships with the client’s management team, community groups, and other stakeholders
  • Provides regular updates to senior management regarding client issues, budgets, etc
  • Work with subcontractor groups to ensure performance is in line and supports client’s SLAs
  • Plans, manages, and controls the day-to day activities of a team that provides operational support for a business unit or group in a non-manufacturing environment
  • Works with cross-functional teams for operational input to systems and infrastructure updates
  • Daily interaction with co-located client staff and executive leadership
  • Must have BPO experience
44

Healthcare Program Manager Resume Examples & Samples

  • Leading all Environmental Specialist meetings and facilitating mentor discussions
  • Training staff on RCRA, DOT, OSHA, and State regulations as well as Disposal Facility standard operating procedures
  • Assisting in the management of the Waste Technician team
  • BS/BA in environmental science, Chemistry, Biology, or Business preferred
  • Completion of Environmental Specialist Advancement Program through ES II
  • Intensive experience with Hazardous Waste Management including but not limited to
45

Healthcare Manager Resume Examples & Samples

  • Bachelor's degree from four-year college or university; or one to three years related experience and/or training; or equivalent combination of education and experience
  • Prior Healthcare experience in healthcare sales or foodservice operations preferred
  • Must maintain a valid driver’s license with a driving record that meets Company minimum standards
  • Must maintain current automobile insurance with the following limits Bodily injury $100,000 each person and $300,000 each accident; property damage of $100,000
  • Must be willing to sign a Sysco Protective Covenants Agreement
  • Proactive and self directed, yet able to work as part of a team
46

Account Manager Healthcare Resume Examples & Samples

  • Achieving contract renewals or tenders with the aim of concluding the contracts at the most favorable conditions for both, client and Nutricia, in order to secure the profitability of the Sales Unit
  • Monitoring the commercial performance based on the criteria as set in the agreements, and pro-actively influence cross-functionally the development of competitive customer based solutions
  • Act as a central point of contact for other channel colleagues within the region, ensuring decisions based on profitability and ROI using a fact based approach
47

RN Healthcare Manager for Wellmed Resume Examples & Samples

  • Utilizes appropriate motivational interviewing techniques necessary for coaching and assisting the patient to complete self-management goal/action plans
  • Pulls tasking report from disease management database and conducts Chronic Care Model follow-up phone calls to eligible CCM enrolled members who have set self-management support goals within 2 weeks of date tasked. Ensures all delegated tasks are also completed within 2 weeks of date tasked. Tracks self-management goal outcomes and documents in disease management database
  • Maintains current knowledge regarding CHF, IHD, COPD/Asthma and Diabetes as well as treatments and medications related to each
  • Conducts clinic one-on-one visits with Disease Management Chronic Care Program participants—utilizing the Chronic Care Model—to assess patient needs for DME, home health, value-added services and any other necessary resources. Communicates these needs to the appropriate person (i.e. Social Worker, clinic staff, etc.) or addresses them per process
  • Collaborates with the nurse manager to recommend policies, procedures and standards which affect the care of the patient with high-risk chronic disease diagnoses such as CHF, IHD, COPD/Asthma and Diabetes
  • Cardiac, medical-surgical and/or critical care experience required
  • Bilingual (English/Spanish) language proficiency preferred
48

Healthcare Manager Resume Examples & Samples

  • Works with the providers and clinic staff to identify patients at high risk
  • Supports longitudinal care of the patient with chronic care conditions by
  • Bachelor’s degree in Nursing or Associate’s degree in Nursing with four or more years of experience
  • 2 or more years of experience in a physician’s office, clinical or hospital setting
  • Knowledge of chronic diseases, especially COPD / asthma, diabetes, CHF and IHD
  • Proficient computer skills to work efficiently with electronic medical records
  • Fluent written and verbal skills in English and Spanish
49

RN Healthcare Manager Resume Examples & Samples

  • Prepares accurate and timely reports, as required, for weekly meetings
  • Maintains continued competence in nursing practice and knowledge of current evidence based practices
  • May perform clinical tasks within their scope of practice
  • Registered Nurse with an active and unrestricted license to practice in the state of employment
50

Healthcare Manager Resume Examples & Samples

  • Supports longitudinal care of the patient with chronic care conditions by performing assessment of health conditions, performing medication reconciliation, conducting Motivational Interviewing and Self-Management Goal setting, providing patient education, creating referrals to appropriate agencies and resources
  • Supports transition of the patient with chronic care conditions from inpatient to outpatient setting, by performing assessment of transitional needs, performing medication reconciliation, establishing and reviewing contingency plan, providing patient education, assisting with post discharge needs such as prescriptions, transportation, Durable Medical Equipment (DME), appointments
  • Coordinate with providers to establish or update plan of care
  • Performs accurate and timely documentation in the electronic medical record
  • Participates in daily huddles and Patient Care Coordination (PCC) meetings
51

Account Manager Healthcare Resume Examples & Samples

  • Serving as a day-to-day contact for pharmaceutical companies and healthcare associations, focused primarily on corporate communications, product communications, and disease awareness campaigns
  • Planning and overseeing execution of fully integrated consumer, healthcare provider, advocacy and payer-targeted public relations programs and events on behalf of clients with minimal direction from senior staff
  • Overseeing and developing high-quality client deliverables, potentially including messaging, website content, fact sheets and brochures, PPT presentations, media materials, social media content, etc
  • Providing on-the-job coaching and strong mentorship to team members
  • Supporting new business development, company-wide initiatives, and managing finances and resources profitably
  • Well-developed knowledge of healthcare marketplace/business practices/agency resources
  • Ability to independently develop/execute integrated communications strategies/programs and work collaboratively with partner agencies across disciplines (promotions, advertising, etc.)
  • Demonstrated capability to manage relationships with multiple internal and external clients
  • Strong project management skills and impeccable attention
  • Strong written/verbal communications/compelling presentation skills
  • Adept at social and digital media
  • Minimum of 7 years public relations experience with relevant healthcare agency experience or equivalent required. Preferred experience in pharmaceutical branded and unbranded campaigns, including product launches
  • Experience in growing accounts organically, prospecting and securing new business is essential to this opportunity