Guest Experience Host Resume Samples

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DB
D Botsford
Dakota
Botsford
6109 Torphy Alley
Boston
MA
+1 (555) 165 5555
6109 Torphy Alley
Boston
MA
Phone
p +1 (555) 165 5555
Experience Experience
Philadelphia, PA
Guest Experience Host
Philadelphia, PA
Bahringer, Bahringer and Rodriguez
Philadelphia, PA
Guest Experience Host
  • Responsibility to ensure compliance of Health, Safety & Security within the workplace
  • Do you like working in a fast paced environment?
  • Enjoy working to a high standard within a busy and often pressurised environment
  • Deliver fantastic Key Performance Indicator (KPI) results and perfect mystery visit results through engaging service with all guests
  • Adopts an enthusiastic, assertive and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity
  • Demonstrates a strong sales approach, maximizing the department’s sales goals
  • Consistently delivering a service that goes above and beyond
Boston, MA
Guest Experience Host-retail
Boston, MA
Welch, Von and Dickinson
Boston, MA
Guest Experience Host-retail
  • Provide a courteous, efficient, helpful and entertaining service to the public
  • Perform other duties as assigned
  • To issue a receipt and a passing pleasantry on every transaction
  • Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day
  • Ensures all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day
  • Ensure the highest standards of accurate and efficient cash handling procedures, check floats, monitoring guest flow during transactions
  • Ensures the highest standards of accurate and efficient cash handling procedures, check floats, monitoring guest flow during transactions
present
Dallas, TX
Guest Experience Host-all Departments
Dallas, TX
Reichert, Heller and Kuvalis
present
Dallas, TX
Guest Experience Host-all Departments
present
  • Ensures aquariums are clean, organized and ready to open on a daily basis. Assist in clearing the building for closing
  • Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001)
  • Works in a team rotation with touch pools and various other positions throughout the aquarium
  • Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy
  • To follow opening and closing procedures as detailed in the department’s operating plan
  • Ensure the highest standards of accurate and efficient cash handling procedures while monitoring guest flow during transactions
  • Inspires children by playing with props and demonstrating possibilities of the materials, while maintaining an open-ended approach
Education Education
Adelphi University
Skills Skills
  • Ability to talk confidently and clearly to our guests
  • Able to think on your feet, dealing with any situation as it arises
  • Delivering excellent customer service on a face to face basis, (ideally from within the retail, hospitality or the entertainments industry)
  • Good reading or written skills
  • Reliable
  • Ability to work in a high pressure environment
  • Ability to speak confidently and clearly
  • Highly motivated
  • Professional
  • Experience of delivering excellent customer service on a face to face basis
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6 Guest Experience Host resume templates

1

Guest Experience Host Resume Examples & Samples

  • Safely operates all rides and attractions within Health and Safety guidelines
  • Maintains overall upkeep of the attraction by ensuring that the neighborhood, rides, and other public areas are kept clean, tidy and presentable at all times
  • Inspires children and adults with building activities, by playing with props and demonstrating possibilities of LEGO, while maintaining an open-ended approach
  • Previous experience in fast-paced work environment and service industry
2

Guest Experience Host-all Departments Resume Examples & Samples

  • Works in a team rotation with touch pools and various other positions throughout the aquarium
  • Maintains excellent knowledge of all program content, and is thoroughly familiar with aquarium displays and species, in order to reference and recommend extended learning
  • Facilitates public talks using public announce systems and microphones
  • Informally surveys teacher and child satisfaction with program, communicates suggestions. Gives input regarding programs’ strength and weakness. Encourages school guests to complete satisfaction surveys
  • Experience with science curriculum and/or biology or marine biology
  • Teaching experience
3

Guest Experience Host Resume Examples & Samples

  • Stamina
  • Previous experience of working within a guest facing environment
  • Confidence to deliver educational talks and presentations to our guests
  • Previous knowledge is not essential, but you should have a genuine interest and passion for marine life and be prepared to do your homework, learning lots of information and talks
4

Guest Experience Host-retail Resume Examples & Samples

  • Provide a courteous, efficient, helpful, and entertaining service to our guest by asking open-ended questions, anticipating guest needs, and providing assistance with merchandise selection
  • Demonstrates a strong sales approach, maximizing the department’s sales goals by suggestive selling and upselling techniques
  • Ensure all transactions are processed accurately considering rates, promotions, vouchers, and discounts
5

Guest Experience Host-retail Resume Examples & Samples

  • Demonstrates a strong sales approach, maximizing the department’s sales goals
  • Provide a courteous, efficient, helpful and entertaining service to the public
  • Ensures all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day
  • Ensures all transactions are processed accurately considering rates, promotions, vouchers, discounts, etc
  • To ensure that all voucher redemptions are recorded and reconciled on a daily basis
  • Ensures the highest standards of accurate and efficient cash handling procedures, check floats, monitoring guest flow during transactions
  • To do any reasonable duty as detailed by the Management team of the Attraction
6

Guest Experience Host-fixed Term Resume Examples & Samples

  • Reliable
  • Consistently delivering a service that goes beyond our set KPI targets
  • Experience of cash handling is an advantage, but full training will be provided
7

Guest Experience Host-cafe Resume Examples & Samples

  • Ensures the highest food health and safety standards are maintained at all times
  • Demonstrate a strong sales approach, maximizing the department’s sales goals
  • Ensure the highest standards of accurate and efficient cash handling procedures, check floats, monitoring guest flow during transactions
8

Guest Experience Host-operations Resume Examples & Samples

  • Adopts an enthusiastic, assertive and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity
  • Floats within area and directly communicates with guests by greeting, explaining, and demonstrating. Is alert to guests need for assistance and independence
  • Deliver fantastic Key Performance Indicator (KPI) results and perfect mystery visit results through engaging service with all guests
9

Guest Experience Host-cafe & Photo Team Resume Examples & Samples

  • Available positions include Commercial (Retail, Food and Beverage, and Photo)
  • Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy
  • Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day
  • Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001)
10

Street Team-guest Experience Host Resume Examples & Samples

  • Distributes collateral and promotional coupons to the general public in order to drive awareness, volume, and ticket sales
  • Provides accurate tracking of coupon distribution and offers, and relays feedback from interactions
  • Actively contribute ideas and thoughts as to how to make promotions for the attraction more successful
  • Adopts an enthusiastic, assertive and passionate approach to guest service, and demonstrates the Merlin Values at every opportunity
11

Guest Experience Host Resume Examples & Samples

  • Outgoing, friendly & professional
  • Thrive on being in the midst of and creating a buzzing atmosphere
  • Highly motivated in approaching our guests
  • Ability to talk confidently and clearly to our guests
  • Deliver truly memorable experiences to all of our customers
  • Ability to think on your feet and solve problems creatively
  • Demonstrable cash handling experience
  • Previous experience of working within a hospitality, events or entertainments background
12

Guest Experience Host Resume Examples & Samples

  • Inspires children by playing with props and demonstrating possibilities of the materials, while maintaining an open-ended approach
  • Floats within area and directly communicates with guests by greeting, explaining, demonstrating. Is alert to guests need for assistance and independence
  • Ensures our extended queue lines are managed in a safe way while still delivering an excellent guest experience
  • Ensures aquariums are clean, organized and ready to open on a daily basis. Assist in clearing the building for closing
  • Maintains overall cleanliness and beautification of SEA LIFE, including, but not limited to, sweeping, stocking the restrooms, and helping pick up trash
13

Guest Experience Host MGH Resume Examples & Samples

  • Confident
  • Well organised
  • Interactive and able to work within clearly defined health and safety guidelines
  • Strong customer service skills coupled with an ability to personally interact with our guests,
  • Experience of working to a high standard within a pressurised environment ideally within the entertainments, retail, hospitality or leisure and tourism industry
  • Naturally, you are a reliable, customer focused team player and will be absolutely determined upon putting an unrivalled guest experience at the heart of everything you do; delivering a service that goes beyond our set KPI targets
14

Guest Experience Host Resume Examples & Samples

  • Outgoing
  • Friendly
  • Professional
  • Ability to speak confidently and clearly
  • Bring your previous experience of working within a hospitality, events or entertainments background
15

Guest Experience Host-ride Operators Resume Examples & Samples

  • Available positions as Ride Operators
  • Ensure our extended queue lines are managed in a safe way while still delivering an excellent guest experience
  • To follow opening and closing procedures as detailed in the department’s operating plan
16

Guest Experience Host-fixed Term Resume Examples & Samples

  • Work within clearly defined Health & Safety guidelines
  • Strong customer service skills with the ability to personally interact with our guests
  • Deliver a service that goes beyond our set KPI targets
  • Experience working within a pressurised environment ideally within the entertainments, retail, hospitality or leisure and tourism industry
  • Absolutely determined upon putting an unrivalled guest experience at the heart of everything you do
17

Guest Experience Host Resume Examples & Samples

  • Willingness to work as part of a team
  • Ability to work in a high pressure environment
  • Good reading or written skills
  • Confident when speaking to others
18

Guest Experience Host Minimum Guaranteed Hours Resume Examples & Samples

  • Happy to engage in conversation and interact with our guests in an open and genuine manner
  • Able to 'think on your feet' and take ownership of issues that may rise
  • Reliable, customer focused team player
19

Guest Experience Host Resume Examples & Samples

  • Delivering excellent customer service on a face to face basis, (ideally from within the retail, hospitality or the entertainments industry)
  • Enjoy working to a high standard within a busy, fast paced and often pressurised environment
  • Customer focused team player
  • Take pride in ensuring that you are consistently delivering a service that goes beyond our set KPI targets
20

Guest Experience Host Resume Examples & Samples

  • Hospitality or College Degree preferred
  • Desire to grow in Hospitality
  • Previous F&B experience preferred
21

Guest Experience Host-attractions Resume Examples & Samples

  • Has good general park knowledge and assists with any guest problems
  • Operates rides at the maximum capacity while making sure to do it in the safest way possible, in compliance with all safety standards
  • Oversees and pays special attention to all children, not only for guest service but also for safety . Assists and informs guests on a voluntary or involuntary basis of general-park knowledge throughout the day
  • Communicates verbally to groups of guests
  • Follows departmental safety and ride procedures at all times
  • Helps guests while entering and exiting on/off rides/attractions while assuring guest safety at all times
  • Records attraction hourly counts and hourly wait times
22

Guest Experience Host Grounds Resume Examples & Samples

  • Sweep and litter pick park walkways as designated and maintain cleanliness of landscaped areas
  • Replaces all paper and liquid products in all park restrooms
  • Responsible for the overall cleanliness of designated restrooms
  • Uses liquid and dry detergents and chemicals for cleaning and sanitizing
  • Works under extreme weather conditions
  • Must be able to walk an excess of up to 10+ miles a day and in constant motion
  • Responsible for emptying all trash cans along a designated route and relocating full trash containers to an outside transfer station
  • May have to clean up body fluid spills from park restrooms and other park locations
  • Occasionally use heavy equipment including air blower, power washer and industrial vacuum
  • Must be able to work independently from fellow Model Citizen’s and with little to no supervision
  • May be required to work early morning, late evenings, holidays and weekends to support park operation
  • Must ensure that World Class Standards are met involving Customer Service and guest interaction
  • Follows department established policies and procedures at all times
  • Maintain safety as #1 priority
  • May be requested to assist others departments to promote a team work driven atmosphere
23

Guest Experience Host-general Admissions Resume Examples & Samples

  • Operation of Front Gate computerized ticket sales system – ensures thorough understanding of all aspects of the system and associated procedures. Handles cash and credit card transactions
  • Performs opening and closing routines for the department as defined by the operating procedures, including cashing in and out
  • Assists guests at the turnstiles – operating the Disabled Access when necessary and assisting Guests with strollers. Liaison with General Admissions/Guest Services Lead to resolve any ticket errors at the turnstiles
  • Ensures cleanliness in all aspects of the Ticket Booths, Tollbooths and Turnstiles area
  • Keeps updated on all special promotions, coupons, and tickets. Assist in any other areas of the Admissions Operation (Parking Lot/Guest Services/Group Admissions/Season Pass) as needed
  • Ensures stock levels of Park Guides, show times and tickets are maintained and that booths are kept in a well-organized manner
  • Works towards Department and Company goals. Presents ideas for continuous improvement
  • Performs related work as deemed necessary or required
  • *Some positions require working outside in extreme weather conditions including rain, wind, high/low temperatures, and humidity ***