Field Service Engineer Resume Samples

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M Jacobs

Maia

Jacobs

565 Zboncak Garden

San Francisco

+1 (555) 776 9714

565 Zboncak Garden

San Francisco

Phone

p +1 (555) 776 9714

Experience Experience

Los Angeles, CA

Field Service Engineer

Los Angeles, CA

Rempel-Pagac

Los Angeles, CA

Field Service Engineer

Work with other team members to create continuous improvement of products and services
Develop, maintain and improve relationships with the customer by providing expert advice and acting as a specialist resource
Feedback and work closely with service manager and site managers to achieve best optimization for productivity & life span
Perform other tasks from Manager on the qualification development
Continually develops effective troubleshooting methods in providing daily remote assistance to customers and associates
Provided clear feedback to management for capturing improvement opportunities
Assist in the development and improvement of service processes and information

present

Boston, MA

Field Service Engineer

Boston, MA

Larkin, Douglas and Jaskolski

present

Boston, MA

Field Service Engineer

present

Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements
Provide timely, detailed and accurate reports on service work performed, product performance, and warranty liabilities to company expense and time allocation
Manage assigned workorders and document all facets of the work product in CSA’s Computerized Maintenance Management System (CMMS)
Provide repair assistance on "difficult to repair" vehicles to improve Customer Satisfaction and Fix it Right the First Time performance
Manage assigned work orders and document all facets of the work product in CSA’s Computerized Maintenance Management System (CMMS)
Manages assigned work orders and document all facets of the work product in CSA’s Computerized Maintenance Management System (CMMS)
To assist FSE Manager well to manage third party field service engineers at CM site. Ensure good organizational structure and work discipline at CM site

Education Education

Bachelor’s Degree in Electrical Engineering

Boston University

Bachelor’s Degree in Electrical Engineering

Skills Skills

Solid knowledge of electro/mechanical device repair with attention to detail
Good documentation practice and basic knowledge/understanding of GMP
Professional with strong technical acumen – analytical with the ability to understand complex system operation and troubleshooting
Establish good relationship with customer with good communication and professional service to support new instrument and service business
Ability to develop solutions that enhance the availability, performance, maintainability and agility of a particular customer's enterprise
Ability to apply knowledge and experience to resolve problems quickly
Good knowledge of Basic Computer Networking principles and Laboratory Interfacing Systems
Be highly motivated, strong, confident and articulate. Be client facing and have good people skills and a sound communicator
To be highly motivated, dynamic, have good leadership skills & be a good problem solver
Build and maintain reliable reporting and tracking systems to utilize field data and ensure availability and reliability of the product is sustained

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Field Service Engineer Resume Examples & Samples

Bachelor of Science Degree in an Engineering discipline
Ability and willingness to travel as required, assume 30%
Ability to perform direct hands-on diagnostics and repairs (using hand tools, hand instruments, meters, PLC programming, etc.)
Basic knowledge of rotating equipment, centrifugal pumps, chemical addition pumps and centrifugal compressors, is an advantage

Field Service Engineer Resume Examples & Samples

Technical: maintains all models specific to a modality in the assigned area
Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers
LCT: assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team
Installation; Plays a leading role in complex and multifunctional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard
Qualify Specific Goals: Aware of and comply with GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Complete all planned Quality Compliance training within the defined deadlines
Qualified to Degree level or equivalent
2-4 years Field Services experience
Knowledge of MRI equipment service preferable but not essential

Field Service Engineer Resume Examples & Samples

Develop processes and documentation for standard service actions
Provide technical support in order to minimize system downtime, through day to day coverage of internationally distributed service cases
Regular collaboration with worldwide service teams to ensure consistent and stable global service operations
Continued development of the diagnostics knowledgebase to be used for future troubleshooting
Frequent travel to perform onsite root cause analysis and training is possible

Field Service Engineer Resume Examples & Samples

Provide training on correct installation, calibration, sea trial and operation of Garmin Marine products
Assist in troubleshooting any problems with Garmin Marine products
Create regular monthly reports on the regular on-site support
Accompany Sales personnel on OEM and dealer sales calls, as needed, as well as assisting the specification of Garmin products for sales quotes, such as project scopes, negotiations with the OEMs engineering team and support directly RSMs
Answer customer and installer technical inquiries regarding Garmin products via telephone, letters, fax, and e-mail
Monitor, document, and report failure trends in Garmin equipment
Identify and recommend improvements in Garmin products, documentation, and procedures
Review owners manuals, installation manuals, and maintenance manuals for completeness, technical accuracy, and areas likely to be misinterpreted
Coordinate after-sales warranties and authorize service dealers regarding trainings and onboard services
Direct contact with the Central engineering team to get information when needed
Electronic Technician or Engineer degree
Must possess experience performing marine electronic equipment installation/troubleshooting
Must demonstrate proficient fluency in speaking and writing in English
Must demonstrate a high level of interpersonal and verbal and written communication skills to work effectively across functional and organizational lines
Must demonstrate a superior customer-oriented attitude
Must possess a demonstrated proficiency using personal computers and software applications, including Microsoft Word & Outlook
Must demonstrate an ability to prioritize and manage multiple tasks simultaneously
Must be team-oriented, possess a positive attitude and work well with others
Must be detail-oriented and have the ability to work proactively and effectively with minimal supervision

Field Service Engineer Resume Examples & Samples

A minimum of 5 years of experience in a similar role is required. 6 to 8 years of experience is preferred
A Bachelor of Science in Engineering or Computer Science or equivalent related experience is required. This individual will participate in continuing technical training and available through NetApp
Demonstrated ability to have completed multiple, moderately complex technical tasks
Knowledge of commercial databases such as Oracle, SAP and Microsoft SQL Server is desired
Familiarity with multipathing software, volume managers, file systems (such as VERITAS File System), and backup software is desired

Field Service Engineer Resume Examples & Samples

NVQ level 3
C&G level 2
ONC
OND
HNC
HND
Degree
Good geographical knowledge of the North West and Midlands
Confident communicator
A flexible and adaptable approach to working practices
Good administration skills
The ability to work well under pressure
The ability to work within given response times
The ability to learn new technologies
A self starter
Parking or gaming industries
Field service
Coin and note handling systems
Magnetic encoders
Local area networks
Access control systems
Intercom systems
PC’s and operating systems
PC peripherals
PCB repairs to field component level
Mechanical fitting

Field Service Engineer Resume Examples & Samples

Become highly knowledgeable in the specifications, capabilities, and operation of Garmin products, with emphasis on Garmin Avionics products
Travel to customer facilities to provide on-site support of Avionics Installations and troubleshooting as required
Arrange for repair of customer equipment to be returned to the factory
Arrange for exchange of out of box failures of Garmin equipment
Act as liaison between customer and associates of other departments within Garmin Monitor, document, and report failure trends in Garmin equipment
Review special circumstances and authorize warranty service when deemed appropriate
Associate’s degree or equivalent Military/Trade school training or a minimum of 4 years of experience performing a role substantially similar to the essential functions of this job description
Must possess a minimum of 4 years of experience in Avionics installation and troubleshooting
Must demonstrate a high level of interpersonal and communication skills to work across functional and organizational lines
Must demonstrate broad knowledge of aircraft systems and Avionics Sub-systems
Must possess proficiency using personal computers and Microsoft Office
Must possess the ability to component level troubleshoot and repair various Avionics systems
Previous Avionics experience in an Aircraft Maintenance Facility and/or an Aircraft Manufacturing environment

Field Service Engineer Resume Examples & Samples

Windows NT/2000/2003 configuration, system administration and technical support
Fibre Channel HBA configuration and installation
NFS, the UNIX remote file sharing protocol
Familiarity with
NIS, DNS, Routing
This individual must work effectively with Staff to Vice President level employees within the function, and the technical team on assigned projects. There may be communication with employees in other functions as required

Field Service Engineer Resume Examples & Samples

Travel throughout an assigned territory to various sites to provide on-site technical assistance to troubleshoot, repair, install, and maintain equipment. Territory is within a 75-mile radius of the "west coast" territory of Florida encompasing the Fort Myers/ Naples/ Bradenton/ Sarasota areas daily, but may also occasionally require travel to back up Engineers in other locations
Prepare and maintain record of performance reports detailing equipment serviced as well as other issues related to the event
Analyze record of performance reports to determine source of problem and recommend repair, replacement, or other corrective action; determine trends affecting future design, production, service, and maintenance processes, and recommends modifications for product life and durability
Understand business implications of decisions; display orientation to profitability
Coordinate problem resolution with Engineering, Customer Service, and other Departments to expedite repairs
Develop service handbooks and bulletins based on field investigations, engineering changes, and overall knowledge of product
Assist VI Headquarters with staging, installs and repair when demand exceeds existing resources
Over and above installing and servicing medical equipment, this role will also involve the installation of complete body scanners which are located in industrial environments including prisons
Minimum 5 years experience required
Strong technical background in one or more of the Medical Imaging disciplines preferred
Good oral and written communication skills required as well as the ability to deal effectively with people at all levels both internally and externally
Education required ASEE or BSEE (preferred); or equivalent degree or certification; or any equivalent combination of education, work experience, training and/or life experience that demonstrates the ability to do the job
This position requires driving for company business as an essential function of the job. This position is subject to updated background checks which includes a motor vehicle report. Employee must possess a valid driver’s license, have proof of insurance and can have no more than (2) minor moving traffic violations within a thirty-six (36) month period. If requested, employee must complete a Safe Driving/Defensive Driving Class. Canon U.S.A., Inc. will utilize the information in the background checks to determine an employee’s continued eligibility to drive for company business. Employees with motor vehicle records that violate the Canon Motor Vehicle Policy may be deemed ineligible to drive on company business and/or be subject to disciplinary action, up to and including employment termination
Occasional travel outside of assigned territory and/or overseas
Other skills and responsibilities assigned by your Supervisor as necessary for the operation of the business
Must live in or have availability to relocate to the Fort Myers/ Naples/ Bradenton/ Sarasota territory

Field Service Engineer Resume Examples & Samples

A minimum of a Bachelor’s Degree in Diesel Technology OR an engineering discipline (preferably Mechanical Engineering) from an ABET accredited engineering or engineering technology program OR a Bachelor’s degree in a related field with successful completion of the EIT exam OR a PE license and 6 years of directly related diesel engine diagnostic, troubleshooting, repair, and overhaul experience
4 or more years in the hands on service and repair of diesel powered technical-type products
Customer service experience and service training experience is a plus

Field Service Engineer Resume Examples & Samples

Must hold a relevant Engineering Degree
Must be competent in both Mechanical and Electrical maintenance
Experience working in a heavy industry such as mining or quarrying would be an advantage
Must hold a full driving licence

Field Service Engineer Resume Examples & Samples

Proven expertise as a Field Service Engineer
Excellent knowledge of Windows Server {2003,2008 & 2012} deploying, upgrading and maintaining
Excellent pc and server hardware skills
Experience with cisco networks, Active Directory, VPN trouble shooting
Firewall experience: SonicWALL and cisco
Knowledge of backup software : Arcserv, Symantec Backup Exec and Acronis
Full, clean driver's license
Microsoft and Cisco certifications are highly advantageous
Provides support to the Company's customers and clients
Field support for server, network infrastructure and printer environment
To configure, install, support and maintain IT hardware and software - Servers, PCs, laptops, desk and mobile phones, printer/copiers, Windows operating systems, applications software, mobile etc
Takes responsibility for projects as assigned i.e. timelines and deliverables

Field Service Engineer Resume Examples & Samples

Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university (OR Associate's Degree in Electrical Engineering or related discipline from an accredited college or university with a minimum 2 additional years of related industry experience)
Minimum of 3 years of experience in field service and/or commissioning experience
Field Service and Commissioning experience with drives and/or power and/or automation systems and/or dynamic positioning
Possess detailed knowledge, competence and expertise with installation and commissioning tasks and services

Field Service Engineer Resume Examples & Samples

Collect and analyze water/process samples from designated systems at site and relate the results of analysis to control parameters to evaluate system condition and performance
Installs and services chemical feed, water treatment equipment and corrosion coupons if required at designated locations Prepare and submit a detailed report on each visit and discuss the findings and status of the treatment program with site management
Specify in writing on the report the course of action to be taken
To ensure that adequate stocks of chemicals are maintained at site and that dosing and feeding equipment are performing satisfactorily
Check and report any irregularities related to the treatment program
Provide customer service and respond to customer inquiries/requests
Assist with product/equipment delivery outside normal scope when needed due to high volume activity
3-5 years water & process chemical treatment experience
Strong business acumen and ability to service & market GE Water products
Prior field engineering experience is preferred

Field Service Engineer Resume Examples & Samples

As a Field Engineer you will represent GE both technically and professionally to ensure that equipment is installed, maintained and started properly. Your key responsibilities will include
Providing on-site technical direction on control systems, loop checks and system tests during start-up, commissioning, troubleshooting and maintenance on customer owned power generation and industrial facilities (Power generation includes customer owned utilities, marine drives, industrial power plants and nuclear power plants utilizing gas and steam turbines; Industrial facilities include power generation, marine, petrochemical, paper, steel, automotive and transportation industries)
Possessing the technical capacity to troubleshoot and provide routine maintenance checkout for a wide range of equipment/GE system vintages
Controls Engineering to the university Degree
This role requires extensive travel. Applicants must be willing and able to travel significantly (not less than 70%) without geographical restriction

Field Service Engineer Resume Examples & Samples

Provide customers with high quality, value added service worldwide, front-line business of GE Energy
Provide technical direction and/or project management of installation, commissioning and maintenance of gas turbine, steam turbine generator products
Providing input for Daily Outage or Weekly Installation Reports
Providing leadership and technical direction to skilled labour performing work on customer sites
Troubleshooting control operations and maintenance problems in the steam and/or gas turbine technologies
Support the business growth requirement by driving customer satisfactory
Six sigma / quality initiative
University degree in mechanical engineering or equivalent experience
Willing to continuously work on construction/maintenance sites and travel worldwide
Power plant or field service experience strongly preferred
Legal papers (citizenship, other) that permits extended flexibility to work throughout Europe is a plus

Field Service Engineer Resume Examples & Samples

Organize & lead Craft labor teams at Customer sites for safe & on-time execution of Electrical Installation, Commissioning, Testing & Maintenance for Utility / Process Plant Boilers & Ash Handling Systems / ESP
Support Project Manager in planning & execution of Boiler / AQCS field services activities for Electrical / C&I Scope, including field resources & material management
This role has Fixed Term Contract (FTC) of 9 months from date of appointment. Extensions, if any, as required
Power & Control scheme checks; Power charging of Low voltage (415V) PCC, MCC, PDB Panel, MCC Feeder & PLC Panel, Cable Loop testing, Motor Megger Testing,
Field Instruments installation, Cable laying, Hot / Cold Loop checks, Calibration, Testing for Commissioning and Automation
Transformer Panel Scheme check, IR / OCC / SCC Tests, Air Load Test with EPIC â��III Controller and Charging of Rectifier Transformer of ESPs Commissioning checks
Installation & commissioning of instruments like Pressure / Level / Flow / Temperature transmitter, Pressure / Level gauges, Control / Solenoid valve etc
Installation of LT, HT cable trays and earth flats(GI) for LT, HT panels, motors, UPS; Laying of cables for LT panels, LT motors, Push Buttons, and LT transformers
Liaison with customer and project team for support & coordination during execution of project
Planning, monitoring, and proactive controlling of all electrical construction activities at site up to handover of equipment to customer
Ensure readiness of detailed Execution Plan for all Boiler / ESP electrical installation & maintenance activities
Timely compliance of Progress Reports, EHS compliance status, NCR status, Material forecast, Resources forecast, Customer inputs etc
Plan, monitor & ensure EHS directives are complied with
Ensure compliance to Field Quality Assurance plan, Protocol requirements, recording & resolution of NCR
Guide installation / maintenance contractors in assigning resources, tools, electrical test equipment to expedite & meet project schedule
Arrange for vendor engineers for the bought out equipment during execution
Ensure coordination between various sub-contractors & consortium partners, and between various sub groups working in different areas of Boiler
Review & record on time performances of contractors vis-à-vis schedule, quality & safety and attending Punch List activities etc
Bachelor��s degree / diploma in Electrical / Instrumentation Engineering from an accredited university or college
Minimum 6+ years of experience in a customer interfacing / field support role
Hands-on experience in installation, commissioning and maintenance of Electrical / Controls & Instrumentation systems of Boilers and ESP
Installation & Commissioning experience of BMS & DCS systems in PF fired, Gas fired, Oil / CFBC boilers & HRSG
Relevant experience in Utility / Industrial Boilers & ESP construction sites
Good skills in MS Office applications
Strong customer focus and team player mindset with passion for solving problems
Ability to work well under pressure, in a fast-paced environment
Good interpersonal and leadership skills
Knowledge of EPIC Controller Systems for Electrostatic Precipitators

Field Service Engineer Resume Examples & Samples

Initial key focus will be maintenance and repair of GE Anaestethia & Patient Monitoring, X-ray (Mammography, Mobile X-ray, Image Intensifiers, General X-ray) and CT systems
Install equipment in a professional manner in accordance with the Company standards and directives and customer requirements
Perform preventative maintenance on installed equipment in a professional manner in accordance with Company standards and directives and customer requirements
Make remedial maintenance calls in as timely a manner and fix the equipment in accordance with Company standards and directives and customer requirements
Ensure timely completion of recalls
Advise management when response time objectives cannot be met ie If there are two site visits in relation to the same problem, inform Senior Field Engineer (SFE)
The Field Service Engineer retains ownership of the problem until it is resolved
The Field Service Engineer must keep the customer, SFE, and Service Delivery Manager (SDM) informed on progress
Keep management and sales staff fully aware of all developments in the installed base
Keep customers fully satisfied by keeping them informed as to activities when on site and/or working on their behalf whilst on site
Report regularly to management in accordance with reporting guidelines/procedures
Complete other assignments and projects as directed
Follow the alert procedure for system down
Attend technical and general skills development training courses as directed and keep abreast of developments/technical product information
Work within the defined responsibilities as documented in GE Healthcare Spirit and Letter Commitment Form to ensure compliance
Accurately complete and lodge all paperwork timely and within company guidelines
Ensure all Company property (tools, test equipment, motor vehicle) is kept in optimum condition and that parts usage/ordering is optimised from both the Company’s and the customer’s point of view
GE will provide product training as required

Field Service Engineer Resume Examples & Samples

Advance, total system-level troubleshoot, install, maintain, and perform service repair needs on designated equipment
Meet Health and Human Services, Environment Health and Safety, and/or other applicable regulatory requirements
Manage vendors’ service delivery processes in compliance with GE Healthcare policies
Teach and assist other Field Engineers on advanced and complex troubleshooting and technical fixes, playing a lead role on complex and multifunctional system fixes
Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible. 1. Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology, equivalent military education or Associates Degree with 2 years experience servicing electronic equipment, or a High School Diploma/GED and 12+ years experience servicing electronic equipment
Experience interfacing with both internal team members and external customers as part of a solution based service process

Field Service Engineer Resume Examples & Samples

Servicing, commissioning and troubleshooting of process treatment system at
Bachelor/Master degree in Chemical Engineering, Chemical or applied Sciences
At least two years experience in related field and knowledge in industry treatment is preferable
Be able to use English (writing, speaking, and reading) at least as the second native language
Be able to use computer for Microsoft office programs (Word, Excel, Power Point, Outlook, etc), drawing program – Visio
Available to work at Rayong Province
High responsibility of the assigned target
Good personality and service mind
Able to work independently as well as be a team player
Hardworking and Street Smart to meet growing challenges
Effective interpersonal and excellent communication skills

Field Service Engineer Resume Examples & Samples

Basic troubleshooting, installation, maintenance and service repair needs on designated equipment,
Completing Preventative Maintenance and Field Modification Instructions,
Ordering and managing repair parts cycle times,
Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner,
Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction,
Maintaining tools and test equipment properly and ensuring they are calibrated,
Meeting Health and Human Services, Environment Health and Safety and/or other applicable regulatory requirements,
Managing vendors’ service delivery processes in compliance with GE Healthcare policies,
Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving,
Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs,
Working as a member of the local team to provide efficient service delivery to all accounts within assigned area,
Experience interfacing with both internal team members and external customers as part of a solution based service process,
Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment,
Experience troubleshooting and responding to customer concerns,
Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner,
Driving License,
English

Field Service Engineer Resume Examples & Samples

Bachelor’s Degree in Electrical, Electro-Mechanical, or Electronics Engineering Degree (OR High School Diploma / GED with a minimum of 4 years of industry work experience)
Minimum of 5 years of experience working in power systems industry as it relates to testing, commissioning, diagnosing, troubleshooting, repairing, and installing critical power systems
Experience working with Critical Power industry on Uninterruptible Power Supply (UPS) and/or DC Systems essential
Advanced knowledge of AC and DC power systems equipment and hardware
Strong working knowledge of Power electronics / Digital / Analog circuits and associated test equipment
Ability to efficiently work from engineering prints / schematics and parts lists
Ability to troubleshoot products / equipment to component level and recommend corrective actions as necessary
Be a strong self-motivator and be able to work long hours independently as needed
To stay connected with exciting news and the latest job opportunities from GE businesses, follow us on twitter: @geconnections

Field Service Engineer Resume Examples & Samples

Associate’s Degree in a Technical discipline or Vocational School (OR a High School Diploma / GED with a minimum of 4 years of water processing, plant, or maintenance experience)
Minimum of 2 years of analytical instrument or electro-mechanical field repair experience, customer service experience, and onsite field service experience
Associate's Degree in Electrical, Electronic Technology, Mechanical Engineering or related technical discipline from an accredited college or university
Strong technical, mathematical and customer service skills
Bilingual in English and Spanish
Cognitive and clear communication skills to efficiently support the service process
General knowledge of electrical equipment, chemistry and safety
Vision, manual dexterity and coordination sufficient to service instruments and handle electrical equipment
Ability to learn applicable company procedures within a reasonable time from start of employment
Computer proficiency with a minimum of word processing and spreadsheets, and basic data base knowledge
Ability to use ordinary hand tools, calibrated tools, and analytical instrumentation, as well as chemically aggressive fluids, such as acids and bases
Self-motivated, with the ability to drive projects to completion with minimal oversight, while demonstrating significant problem solving ability with an unfailing dedication to deadlines and commitments
Proven ability to speak effectively before groups and customers, clients, and other employees within the organization
Ability to make good business decisions based on risk reward analysis and GE's business objectives

Field Service Engineer Resume Examples & Samples

Perform value-added services through retrofit project execution & routine maintenance activities to new and existing customers
Communicate with customer to ensure satisfaction and implement any necessary corrective actions
Report to senior engineer and manager on work progress
Able to work under minimum supervision and as a team member on job activities
Provide hands-on on-site troubleshooting, service and repairs
Manage, monitor and deliver the retrofit projects assigned on-time including effective project cost control
Interact with internal and external project managers on projects assigned
To supervise and manage the contractors in servicing and when implementing installation
Timely complete and submit all required paperwork

Field Service Engineer Resume Examples & Samples

University degree in Engineering or technical school diploma
Good knowledge of HVAC, Fire, Security or access entry and alarm systems – Design and logical operating models
Previous experience in maintenance, testing, and start-up technical support of the above systems and in particular in installation and management of Software di Building Automation/Scada
Preferred experience as SW developer and knowledge of the main communication procedures used building automation
Excellent and proved software skills in installing and managing database in Microsoft operating environment and Server operating systems
Good knowledge of general software systems (install SW on desktop or server, managing user profiles , security policy, upgrade and patch installations, backup, antivirus, firewall, install in virtual environment, install and managing cloud systems, etc.)
Very good knowledge of networking (configuration and managing routers, Network address translation, VPN, etc.)
Ability to work in team but also individually and maintaining a high standard of productivity and motivation. Self-learner, positive thinking, problem solving, availability to travel, customer oriented

Field Service Engineer Resume Examples & Samples

To achieve monthly, quarterly and annual financial targets for region
Performing service & repairs to Honeywell fixed and portable products in a timely and efficient manner on clients site
Provide detailed and accurate reporting
Complete all service events through the CRM/SAP database system
Operate clients spare part requisitioning system
Help to develop preventative and maintenance schedules for equipment on site
Excellent organisational skills and ability to multi-task
Ability to work under pressure and as part of a team
Service and commissioning of field equipment
Responsible for diagnosing and analysing causes of product failures and making recommendations for improvement
Have direct interaction with customers to build relationships, establish communication and promote Honeywell Analytics products and services
Provide Honeywell customers with product support & technical enquiries
Review, report and control warranty costs
Provide all Honeywell internal customers and sales engineers with technical information and support
Responsible for raising CDR’s on product failures and customer complaints
Ensure Honeywell HSE compliance
Ensure Honeywell Code of Conduct compliance
Actively participate in out of hours on call program
Identify and pass on sales leads
Work with and strengthen relationships with other Honeywell organisations
Assist when required in internal and external audits
Maintains and updates all preventative service and calibration records to clients requirements

Field Service Engineer Resume Examples & Samples

Perform preventative and corrective maintenance and commissioning on following equipment fire alarm and emergency light systems and detectors
Perform corrective maintenance tasks related to the repair of the equipment
Perform system tests and software upgrade
Technical education preferably in electrical field
Previous working experience in a similar role
Demonstrates a high drive and is focused on creating results
PC literate with a good working knowledge of Microsoft Office packages
Solid written and oral communication skills, fluency in Norwegian and English

Field Service Engineer Resume Examples & Samples

Degree/ Higher Certificate / Higher Diploma in Electrical / Building Service Engineering or related discipline
Minimum 6 years related project experience
Strong knowledge with hands-on experience on Honeywell system / products or similar in the industry, such as, Building Management System
Proven track record on project management with minimum 5 years experience
Willing to perform overtime duty and emergency duty service
Good knowledge on government regulations on building controls
Experience in computer systems, such as, Microsoft Office Professional, Software Programming, Computer System Networking, etc
Strong commitment to customer satisfaction
Good interpersonal skill
Willing to travel to Macau

Field Service Engineer Resume Examples & Samples

Minimum 8 years project / maintenance service experience
Good knowledge with hands-on experience on Honeywell systems/products, such as, Building Control, Extra Low Voltage System or similar in the industry
Strong Commitment to customer satisfaction

Field Service Engineer Resume Examples & Samples

Minimum 6 years project / maintenance service experience in Building Services or HVAC or Electrical
Good knowledge with hands-on experience on Honeywell systems/products or similar in the industry
Proven track record in managing and supervising job related activities
Have working right in Macau
Willing to travel to HK

Field Service Engineer Resume Examples & Samples

Must possess the ability to troubleshoot complex mechanical systems, as well as common electrical issues relating to wiring, electro-control valves, sensors, PLC’s, servo drives, AC/DC drives, and pneumatic systems
Must have the ability to troubleshoot customer installed equipment remotely, resolving issues via phone contact with customers on-site technical staff
Must be capable of working independently, thriving on creating a positive outcome in challenging, customer facing circumstances
Must be capable of managing all aspects of equipment installation – Be onsite for unload, uncrate and positioning of equipment; Provide direction to on site staff during utilities installation; Start-up equipment and test; as well as monitor transition into production mode
Must be capable of training on-site staff in operation and customer required service of equipment
Will generate install reports, site visit reports, monthly reports, etc
Will maintain on-site spare parts inventory
Will perform regularly scheduled preventative maintenance to minimize downtime. This includes cleaning and ensuring the equipment meets its baseline operational setup requirements
Schedule flexibility is a must. Planned service is often performed on off hours due to operational requirements, and emergency customer support is unpredictable
Must have a focus on safety, following all mandatory safety policies and procedures
Some heavy lifting is required – occasionally over 40 lbs
Minimum of 7 years technical service experience in a direct customer facing role
Electro-Mechanical Associates Degree required, ME or EE Bachelor’s Degree preferred
Must have solid electromechanical industrial equipment experience
Must have exceptional troubleshooting skills
Must be proficient with MS Office products, have solid analytical and troubleshooting skills, and be familiar with remote connectivity M2M tools
Must have a proven ability to manage customer relationships and have experience dealing with large companies at various organizational levels. Must relate well to operations management personnel as well as technical staff
Must be a quick learner and adapt well to new technologies
Must be able to thrive in a fast paced, sometimes stressful environment
Candidate must be willing to travel a minimum of 50-70% of the time

Field Service Engineer Resume Examples & Samples

Supervision of mechanical maintenance crews ranging in size from 1 to 30 persons disassembling, inspecting, repairing, and reassembling large steam and gas turbine generators
Leads job site safety programs
Performs complex site surveys to develop maintenance plans
Completes and submits detailed reports covering all job activity
May complete the planning and estimating of resources and durations required for specific scopes of work for customer proposals
Performs the review of complex task plans, drawings, and installation schematics and provides continual guidance throughout task duration
Lead and direct subcontractors to perform specific maintenance related tasks
Serve is the primary Siemens jobsite contact
Bachelor’s Degree in Engineering or Engineering Technology or
Associate of Science Degree with a minimum of 4 years of equivalent experience or
Non-degreed candidates who can demonstrate a minimum of 8 years of equivalent experience
Experience in the general maintenance of large gas turbines, steam turbines, generators and associated equipment
Experience managing safety programs, performing maintenance on large turbine generators or in a similar industrial environment with risks and hazards that require the use of practices and procedures intended to keep personnel safe and maintain a safe work environment. This includes but is not limited to use of Personal Protective Equipment (PPE) and pre-job briefs or risk assessments
Experience working with union labor
Experience working to and updating complex schedules. Familiarity with related software such as Primavera and/or Microsoft Project
80% travel

Field Service Engineer Resume Examples & Samples

Demonstrated knowledge of power transmission and distribution systems required
Must have experience with Switchgear and MV Circuit breakers
Knowledge and experience on metal clad vacuum switchgear
Knowledge and experience with breakers or MV equipment testing, including analyzing test results and equipment condition assessment
Must have experience in troubleshooting & repair of electrical control circuits
Must have very good organizational skills to plan work scope, personnel and equipment logistics
Two or more years of directly related equipment experience
Must have effective verbal and written communication skills, as well as good presentation skills
Proficient with Microsoft Office suite, especially Word, Excel & PowerPoint, experience with project management software, a plus
Must be familiar with OSHA safety practices and perform duties within specified guidelines to ensure safety of self and supporting crew
Must be highly motivated and a team player; must foster an inclusive work environment and respect all aspects of diversity
Must be available to respond for emergency and relief assignments
This is a traveling, field position - the selected candidate can live anywhere in the US with access to a major airport
LI-RAJ

Field Service Engineer Resume Examples & Samples

Act as a primary technical resource & customer support for various project and service contract sites
Programming of controllers used in our solution offerings
Review drawings and design of network infrastructure
Installation/calibration of control system logic in controllers
Testing & commissioning of software and applications
Provide Technical & Product support to internal & external customers
Consultation regarding application of Honeywell’s products and technologies
Review and appraise specifications of service projects
Provide technical support data for the Contracts, Sales, and Service teams and help negotiate technical issues at customer level

Field Service Engineer Resume Examples & Samples

Lead the execution of analysis or evaluation of assigned projects using sound engineering
Bachelor’s degree from an accredited university or college (or a high school diploma / GED with
At least 3 additional years of experience in engineering
Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned

Field Service Engineer Resume Examples & Samples

Provide customer and field sales force support through technical knowledge of our products and their use in the industry for pre-sale and post-sale activities
Perform training for field sales force and customer
Use manual/automated test system to record test results using ATP (Acceptance Test Procedures)
Perform basic to intermediate level troubleshooting to isolate and determine the root cause on digital and analog circuitry
Performs factory and on-site service including; repair, calibration, product upgrade and preventative maintenance
Post shipment application support and field service
Assess potential application of company products and offer solutions based on customer needs
Act as a liaison between customers and design or manufacturing engineers on technical problems
Resolve issues with customers prior to order acceptance
Assist engineering with testing (software & hardware) as needed

Field Service Engineer Resume Examples & Samples

Collaborate with sales and engineering teams in continuous improvement efforts for machine operation and ease of use
Perform Optoform and Nanoform machine installations at customer’s location in a professional manner
Conduct machine operation and maintenance training at customer’s location, Largo, FL lab or Precitech Keene, New Hampshire facility
Coordinate and lead customer factory acceptance testing of Optoform and Nanoform machines in Keene, NH
Cut contact lens and intraocular lens samples for customer evaluation of machine capability and performance
Provide information to Admin for generating spare parts and service quotations, and enter information accurately and timely into CRM system
Provide excellent technical service to customers via telephone and email communication
Prepare service documents, instructions, photos, drawings, etc. to aid customer in troubleshooting
Assist in continuous refinement of operator manuals and other machine documentation for customers’ ease of use
Interact directly with engineering and production personnel to assist in troubleshooting manufacturing issues
Provide timely and detailed customer service reports, and enter into CRM system
Support trade show exhibitions with occasional travel and machine operation at exhibition site
Communicate to supervisor and team new customer developments and technologies, and competitors’ products and activities in the market
Travel greater than 50% is required and includes international destinations
Other duties as appropriately delegated by the supervisor
Proficient in troubleshooting electromechanical, electronic and software machine operation issues
Possesses logical reasoning and deductive problem solving abilities
Good working knowledge of electromechanical systems including power electronics, precision motion control mechanics, CNC programming, personal computers, networking and customers’ applications
Familiarity with industrial hydraulic and pneumatic systems for CNC machines
Proficient understanding of electronic schematics and mechanical drawings
Logical and structured in approach to task prioritization and time management
Good written and verbal communication skills to foster efficient problem solving with the customer and internal discussions with engineering and service team
Superior customer relation skills and personable approach
Detail oriented with strong problem solving and analytical skills
High degree of self motivation and capable of working independently or on a team in a fast-paced environment
Strong organization skills to efficiently plan and coordinate multiple customer service visits, equipment logistics and work scope within compressed time schedules
Experience with CNC machine tools, tool set-up, part programming and basic machine operation is a plus
Multilingual skills, particularly Spanish, a plus

Field Service Engineer Resume Examples & Samples

Maintains a positive image of AMETEK within the industry by providing exceptional service to both internal and external customers
Assists customers in resolving technical problems
Perform basic to intermediate level troubleshooting to isolate and determine the root cause on a digital and analog circuitry
Performs factory and on-site service including; installation, repair, calibration, product upgrade and preventative maintenance
Coordinates with customer service to requisition replacement equipment and facilitate equipment returns
Completes timely and accurate service logs/work orders
Maintains an accurate inventory of equipment within service center; coordinates with customer service to replenish equipment as it is used
Escalates issues that cannot be directly resolved to service management for prompt resolution
Perform related duties as assigned

Field Service Engineer Resume Examples & Samples

The Field Service Engineer is responsible for creating, designing and installing optimization solutions
The field work is outdoors, exposed to the elements and can be physically demanding. This includes, but not limited to, climbing, crawling, pushing, pulling, and lifting up to 75 lbs
Numerous safety training modules are required to be obtained during employment. There is also a need for general refinery, chemical and gas processing knowledge
Responsibilities include understanding and learning about technology and its ability to address existing challenges associated with refining, gas, produced water and chemical applications
Role includes measuring vessels and developing conceptual solutions for improving and optimizing the existing capital equipment
Installing and running pilot demonstration equipment
As a member of the team, the role will involve customer interaction and front line problem solving
Support sales functions in terms of upgrades, installation of rental vessels and new fabrication, pilot testing, liquid and gas system sample collecting, process reviews and system hook ups
Travel: greater than 60%. Domestic and international
Exceptional mechanical aptitude and basic working knowledge of various hand tools and installation devices
Proficient use of AutoCAD. Ability to use 3D CAD packages such as Inventor and SolidWorks a plus
Working knowledge of standard dimensioning practices
On the spot thinking
Ability to design or redesigning hardware
Ability to work in a processing environment, which may include: heights, confined spaces and loud areas
Out of the box thinking
Must be able to enter industrial facilities such as refineries, chemical, gas, and petrochemical plants
Must be able to obtain Transportation Workers Identification Card (TWIC)
2 years preferred
Works with minimal supervision
Persists in the face of difficulties
To be based in the Houston area or willing to relocate
Uses sound judgment
Works efficiently
Develops oneself
Desire to learn or expand upon exiting mechanical capabilities
Creative thinking when problem solving
Proven ability and experience with designing hardware/equipment is requested to be presented during the interview process

Field Service Engineer Resume Examples & Samples

Perform on-site installation, repair, maintenance, qualification, and validation of multiple product modalities including immunomagnetic fluorescence imaging technology, Fourier Transform Infrared spectroscopy, Fourier Transform & dispersive Raman and microscopy of both techniques
Use customer management software to track service calls, manage parts inventories, and complete job tasks
Review reports and documentation from customers and inspect malfunctioning products to determine nature and scope of problem
Analyze, review and inspect findings to determine source of customer concern and provide recommendations to repair, replace or other corrective action
Coordinate problem resolution with engineering, customer service and other technical personnel to expedite repairs
Analyze instrument generated chemistry and performance reports of technical issues to recommend factory modifications that eliminate future events of the same issue
Provide an effective communication link between the customer and the company to ensure that effective service is provided
Conduct user training on the safe operations of the equipment and continually demonstrate laboratory safety and regulatory awareness while performing duties
High School Diploma/GED required
Bachelors Degree in Business, Chemistry, Sciences or related field preferred
3 years hands-on experience with analytical instrumentation as a user or service engineer is preferred
Hands-on experience with laboratory instrumentation and data acquisition software
Demonstrated communication skills that create effective customer rapport are essential
Ability to prioritize service requests and manage customer expectations, escalating to management where needed
Produce clear and concise service documentation
Must be available to travel on a daily basis up to 70% overnight

Field Service Engineer Resume Examples & Samples

Identify all competitors working in the territory
Enhance Thermo service offerings to meet or exceed competition
Must live in relevant region
Full, clean driving license
Electro/ mechanical qualification
Relevant knowledge of defined ranges of laboratory products
Smart, professional appearance
Electro/ mechanical qualification i.e. ONC/HNC/NVQ or equivalent
3 - 7 years of relevant work experience
Strong E&M/ Life Science industry engineering background, or extensive scientific/ functional knowledge of product applications
Relevant qualifications and or experience
IND-EMEA

Field Service Engineer Resume Examples & Samples

Analyze complex business problems to be solved with automated systems
May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions
Bachelor’s Degree in Sciences or related field preferred
5 years hands-on experience as a Field Service Engineer is preferred, particularly working with analytical instrumentation
Certified service experience on four or more leading industry chromatography or discrete analyzer products preferred
Strong knowledge of discrete analyzer techniques strongly desired
Must be available to travel overnight up to 25% within the territory or other areas as required

Field Service Engineer Resume Examples & Samples

Performs all Service Activities in line with internal rules and customer regulations
Assures responsive telephone support and diagnostic as well as on-site Services to exceed the customers’ expectation and making them successful by using TMO instruments. Actively promotes our contract products. (80%)
Always ensures highest professional relationship with our customer base to achieve customer loyalty and escalates issues if necessary to solve critical tasks in the fastest way possible. Follows our ethical business conduct guidance
Is responsible to manage the companies assets provided, such as Car Stock/Inventory of Parts, Computer, Telephone, general Tools, Software, Company Car, Manuals etc.. (5%)
Minimum 1-5 years experience servicing analytical equipment or equivalent applications specialist experience
Good English skills, both verbal and written

Field Service Engineer Resume Examples & Samples

Solid experience servicing analytical equipment or equivalent applications specialist experience
Willingness to travel mainly within the appointed region (Benelux), but also occasionally through Europe (up to 10%) which is sometimes required for training purposes, special calls, international traveling including all EMEA Territory and the US
Computer skills, Microsoft, preferable network skills
Good English skills, both verbal and written (in case of non-native applicants)
Experience in handling complex analytical instruments
Hands-on experience application / technical on UV-VIS, FTIR equipment is preferred
Experience with qualification and validation/ pharmaceutical market

Field Service Engineer Resume Examples & Samples

Promote, schedule, and perform On-Site & In-House Pipette calibrations and repairs
Performs functional, gravimetric, and precision testing of Thermo Scientific and OEM pipettes per approved operating procedures, forms and/or protocols to determine acceptance/rejection to established specifications
Utilize Excel and Word software programs
Strong communication skills and the ability to effectively communicate with all levels of personnel internal and external to the company
Generate quotes for in-field service visits
Maintain proper inventory of spare parts
Maintain and update CRM database (Salesforce.com)
Comply fully with ThermoFisher Scientific Corporate Travel and Expense Policies
Associate Degree majoring in mechanical or electrical related field 3-4 metrology (science of calibration)
2+ years experience in Field Service
Experience in pipette services including repair and calibration (preferred)
Familiar with analytical balances and volume calibration
Experience in customer service
Ability to effectively learn and utilize on-line CRM application
Strong in oral and written communications skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures and or governmental regulations
Ability lift and/or move up to 50 pounds
IND-LPG

Field Service Engineer Resume Examples & Samples

Perform on-site installation, repair, maintenance, and validation of Trace Elemental Analysis systems
Must be available to travel overnight up to 60% within the territory or other areas as required
Hands-on experience with Hands-on experience with ICP, ICP-MSis preferred. AA experiences a plus

Field Service Engineer Resume Examples & Samples

Assure responsive telephone support and diagnostic as well as on-site Services to exceed the customers expectation and making them successful by using TMO instruments. Actively promote our contract products. (80%)
Relevant experience servicing analytical equipment or equivalent applications specialist experience
Good English skills, both verbal and written (in case of non English applicant)

Field Service Engineer Resume Examples & Samples

Promotes a spectrum of service offerings to customers (including, but not limited to: installations, extended service contracts, preventative maintenance, time & material service, service parts kits and consumables, service training, validation, and wireless monitoring services)
Repairs and supports customers’ products and provides courteous and knowledgeable response to technical issues, meeting commitments in a timely manner
Performs technical diagnosis of operational problems and repairs/calibrations on wide range of laboratory equipment to ensure that the equipment is operating to the customer’s complete satisfaction and manufacture specifications
Provide consistent and timely communication to customer as it relates to service event (status, cost, scheduling, etc.)
Schedules and delivers preventative maintenance service
Advises customers on how to properly operate instruments
Complete all administrative tasks (expense reports, work orders, etc.)
Maintains spare parts inventory, tools, manuals and test equipment
Promptly escalate customer and/or technical issues to Regional Service Manager
Provide territory coverage and depot repair support, as needed
In addition to training end users and distributors, serves as a source of technical product knowledge and trains, as required, other service engineers and provides supervision as required in the course of this duty
Performs technical evaluations on product changes and on new products, including software verification, collection of performance data, assessment of user friendliness, ease of maintenance, etc. Provide written reports on evaluations
Assists with customer training by preparing instruments and supplies as well as giving presentations
Promotes and sells various types of extended warranty and preventative maintenance contracts on equipment, user training, and Service Replacement Orders
Advises sales representatives of potential selling opportunities within accounts
Associates Degree in Electronics, or equivalent experience
Experience with: Cascade Refrigeration, Separation products, Controlled temperature lab product/instruments, and/or Wireless Monitoring Systems

Field Service Engineer Resume Examples & Samples

Perform repairs, preventive maintenance, upgrades and installs of laboratory instrumentation
Must have excellent customer interface skills and be responsible for customer satisfaction in assigned territory
Responsible for maintaining inventory and administrative records in a timely manner
Assist in the development and improvement of service processes and information
Joint territory management with the Area Account Managers
Assist other Field Service Engineers in problem resolution and territory management
Provide account status and service visit reports to the manager
Manage and troubleshoot complex technical issues with hardware, firmware and software
Must be proactive in resolving instrument issues before they become chronic by determining a root cause and course of action
Responsible for sale of parts and labor
Comply with local management policies for access to facilities in assigned territory
Remain current on equipment/tools through appropriate training, manuals, technical bulletins and other relevant materials
Ensure proper communication and/or documentation for product complaints per SOP
Must be able to maintain records and reports as required, coordinate activities with peers, manager and customers to minimize equipment downtime and interruptions
Must have associate’s degree in electronics, engineering, biomedical technology or other applicable field of study. Bachelor’s degree in engineering or technology preferred
Minimum 2 years of relevant experience with related science, engineering and/or customer skills
Ability to manage a large territory and perform service training, customer training, support and repair of laboratory equipment
Must be able to travel at least 75% with overnight stays
May be required to travel to customer sites with as little as 24 hours notice
Must be able to take at least 10 paid on-call weekends in a year
Must be able to lift up to 50 pounds on a routine basis

Field Service Engineer Resume Examples & Samples

Minimum of an Associate Degree or equivalent in electrical engineering, biomedical instrumentation or related field
2 to 5 years of related work experience, previous experience servicing clinical chemistry analyzers a plus
Preferably some experience in a customer-facing position
Ability to troubleshoot and correct rudimentary to complex issues with chemistry analyzers
Ability to work with precision tools and instrumentation
Ability to work independently with good time management skills
Proficient in Microsoft Office programs
Ability to prioritize multiple responsibilities and assignments
Must be willing to travel 90% of the time and on short notice
Must have good organizational, communication and time management skills
Must be a flexible team player with a “can do” attitude

Field Service Engineer Resume Examples & Samples

Performing field service activities within guidelines and in compliance with internal and customer procedures and regulations
Solving a broad range of hardware and/or software problems of varying scope and complexity
Responsible for on-site installation, implementation, maintenance and repair services
Ensuring customer satisfaction by advising customers on preventive maintenance and configurations, which may impact operational performance
Proactively responding to potential equipment issues to prevent unplanned interruption of customers’ business
Instructing customers in the use of instruments and provide on-site training to ensure safe and effective customer operations
Providing responsive technical telephone support to ensure that the customer is successful in the use of their instrumentation
Assuring a professional relationship with existing customers to achieve customer loyalty
Consulting with the customer to explore current and future needs
Upselling of service contracts and products via Field lead incentive program
Identifying sales leads and passing those on to the sales organization
Coordinating your own work schedule with relevant partners (service operations, management, sales and support colleagues)
Providing feedback and documentation of work performed to customer and others as appropriate
Producing timely and accurate reports of your own activities: i.e. service reports, planned maintenance reports, installation reports, expense reports etc
Professional background in molecular biology, biochemistry, life science or related subjects
May hold a degree in molecular biology/biochemistry or electronics/engineering
Understanding of lab work
Interest in technology, electronics and IT and always updated on practical and technical knowledge at a high level
Experience in trouble shooting and problem solving
Knowledge and experience from working with qPCR and/or DNA sequencing is an advantage
Some past relevant experience within a service/support function a plus
Strong Norwegian and English language skills required, verbal and written
Driving license required
Independent, service-minded and educational in the approach towards customers
Capable of critical thinking and problem solving
Excellent communicator in all situations and a strong team contributor
Well organized and always on top of things

Field Service Engineer Resume Examples & Samples

Systems installations, troubleshooting, service and repairs
Perform preventative maintenance and manage regional preventative maintenance schedules
Handle service calls and manage regional customer base
Provide onsite service training to BioMedical Engineering Technicians (BMET) or advanced operators
Manage expenses and spare parts inventory
Documenting daily service actions through the company database
Assisting fellow Field Service Engineers with more complex installations and repairs
Strong competency in electrical/electronics, mechanics, software and chemistry technology
Must have good communication skills and be able to interface with customers in a positive, professional manner
A minimum of 1-3 years’ work experience in a related field
Must be computer literate, an analytical thinker with good engineering aptitude. Some field service experience is a plus
The ability to work in a fast-paced environment, and operate remotely from the main office with minimum supervision (more supervision if assigned to the home office)
Associates Degree
Ability to travel up to 85% of time
Must possess a valid driver's license and pass an in-depth background check

Field Service Engineer Resume Examples & Samples

Perform in accordance with the AS/NZS ISO9002: 1994 Quality Standard, as detailed in the Company’s Quality Manual
Be responsible for fostering a partnership with the business Group’s customers by providing them with advice and technical support
Be highly responsive and proactive in dealing with customers’ needs
Assist the sales team to achieve sales and margin (gross) targets for their designated Portfolio so that growth and performance objectives are exceeded
Promote and develop the Technical Service capability
Take ownership for customer satisfaction for services performed
Perform in accordance all relevant certification procedures, such as IANZ, ISO
Assist the Sales Team with technical information, training and demonstrations
Help the team achieve sales and margin (gross) targets for designated product portfolio/territory
Carry out responsibilities in an efficient and commercially appropriate manner
Actively seek out new opportunities to grow our customers’ service and sales, so that our budgets are met and exceeded
Contribute to and make recommendations for the continual improvement in the procedures, quality and efficiency of Technical Service

Field Service Engineer Resume Examples & Samples

In addition, other duties may be assigned as the business need warrants
Associate’s degree in electronics, engineering, biomedical technology or equivalent years of experience
Bachelor’s degree in engineering or technology preferred

Field Service Engineer Resume Examples & Samples

Carry out Planned Preventative Maintenance Tasks
Carry out daily reactive calls
City & Guilds Electrical Engineering or equivalent work experience
Proven mechanical/electrical skills in all aspects of Building Services
Experience in the following would be an advantage: BMS controls / Pump Types / Heating Ventilation / Air conditioning / AHU / Basic plumbing skills

Field Service Engineer Resume Examples & Samples

Product Presentations – Perform technical product presentations to overview features and benefits of transport products to existing and potential customers
Customer Orientation – Train customer’s personnel (operators, technicians, dispatchers, fleet managers, etc.) on proper operation and maintenance of products
Voice of Customer – Provide input to product engineering, manufacturing, and marketing on product performance, features, customer use, etc
Application Support – Ensure products are applied and operated by end-users according to OEM specifications
Customer Problem Resolution – Demonstrate professional customer service skills to improve customer satisfaction and loyalty; provide timely customer support to resolve technical and commercial problems and application issues
Service Network Management – Monitor and direct dealer service activities to satisfy customer requirements
Compliance Oversight and Technical Audits – Ensure service network follows company policy and identified technical procedures when completing maintenance, service and warranty repairs
Field Reporting – Provide field reports with detailed information and inspection results as required to assist engineering design, manufacturing, and quality teams with product development and problem resolution
Competitive Benchmarking – Monitors competition by gathering publicly available product information, benchmark reports, field testing, customer maintenance records, etc., to determine and communicate competitive advantages

Field Service Engineer Resume Examples & Samples

Bachelor’s degree in Engineering (Electrical, Electrical/Computer, Electrical Engineering Technology, Mechanical, Mechanical Engineering Technology, Mechatronics, Industrial or Systems) from an accredited institution required
Must be legally authorized to work in the United States on a permanent basis without Company sponsorship
Possesses and maintains a valid and unrestricted driver’s license
Geographical flexibility to relocate within the United States for the duration of the Development Program
Preferred GPA of 3.0 or higher (Career or in-major GPA will not be considered)
Prior relevant internship or co-op experience within industry
Experience in testing, trouble shooting, evaluating, and servicing electrical distribution and control systems is highly desirable
Field Service Engineers must have the availability to work evening and weekend hours. Frequent U.S. travel will be required by automobile within the district territory and possibly by air plane to support other domestic districts. Occasional international travel is possible to support global customers. The Field Service Engineers must be available to be on-call and respond to customer emergencies. Expect up to 25 - 75% travel based on region and customer requirements
Employment could be based in one of the following regions

Field Service Engineer Resume Examples & Samples

Gain service revenue
UPS trouble shooting skill
Reporting skill
At least 3 years UPS service experiences
Good computer and Office software using
Good knowledge at electronics, power supply and IDC Data Center
The ability of writing professional failure report, or standard operation process
Good training skill as teacher, can coach other FSE to solve problem by phone or class

Field Service Engineer Resume Examples & Samples

Ability to run small projects
Advanced Test Equipment Operation
Basic PQ Measurements
Ability to run medium to large outages and projects
No relocation is provided. Only candidates that reside within a 50 mile radius of Livermore CA or Roseville CA will be considered
Evaluating and servicing electrical distribution or control systems is desirable
General Contractor’s license

Field Service Engineer Resume Examples & Samples

Ensures adequate records and systems are maintained. Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department’s attention
Responsible for specific service contract/s as the single point of contact interfacing into customer organization, while working with sales prime to drive addition sales in those specific service contract/s (including 24x7), and provide services quote when required
Identify and isolate equipment start-up malfunctions and takes corrective action
On-The-Job Training for customer personnel and possibly dealers in equipment operation and maintenance responsibilities
Prepares service log and report of work performed. Implement and control workflow documents, and maintain proper practices to keep track of these documents. Communication skills must be adequate to interface effectively with customers both internally and externally
Analyse and provide advice for customers’ existing equipment status and recommended replacement schedules
Understanding of selling techniques and Eaton’s capabilities
Possess knowledge of products, markets channels and associated applications

Field Service Engineer Resume Examples & Samples

Communication skills: Documents and communicates clear action plans, continuously updates customer
Meets or exceeds customer needs while maintaining personal accountability
Keeps in contact with key customer contacts and Sales Account Manager
Works closely with project teams to ensure smooth implementation for commissioning
Diploma, or higher, in Electrical and Electronic Engineering or equivalent
Good understanding of power electronics, rectifiers & inverters
Good understanding of electrical power distribution and installation
Experience of electrical equipment maintenance and fault finding
Experience / Understanding of high voltage battery strings an advantage
Experience with HMI (Human Machine Interface) software and power monitoring software packages
Working knowledge of industrial communication protocols such as Modbus, SNMP, OPC, DDE, TCP/IP
Strong computer skills required with Windows Operating Systems and Databases
Knowledge of power quality meters, trip units, protective relays and UPS
Knowledge and practice of safety precautions related to working with automation and power management systems
Ability to interface with internal and external customers, salespeople, and other team members on a technical level

Field Service Engineer Resume Examples & Samples

Bachelor’s degree in Electrical & Electronics Engineering, Control Engineering etc
Minimum 3 years similar experience in industrial automation industry
Very good command of English and Turkish (both verbal and written)

Field Service Engineer Resume Examples & Samples

Technical education preferably in Instrumentation field, with qualifications in B.E / B.tech
Previous working experience of atleast 5years in a similar role
Solid written and oral communication skills, fluency in English
Oral communication skills in Telugu preferred

Field Service Engineer Resume Examples & Samples

Bachelor or higher in Engineering or related fields OR Diploma with direct experience
2 – 5 years experiences in Building Automation System, Fire & Security System projects
Proven track record in managing and supervising project (or service team) and project management with minimum 1-2 years experience
Strong knowledge with hands-on experience on Honeywell products/ systems or similar in the industry

Field Service Engineer Resume Examples & Samples

High School diploma with 5+ years professional work/military experience in customer support/customer relations/technical support or Associates’ Degree with 3+ years related work experience
Minimum of two (2) years customer service experience
Minimum of three (3) years experience in a Field Service environment preferably in the electronics or medical device industry, OR minimum of three (3) years experience as a Biomedical Engineer in a hospital environment
Basic knowledge of office based computer programs such as Word, Excel and Access, and their application in administrative activities
Job duties require the ability to lift up to 80 lbs. to a height of four feet
Valid Drivers license is required
Must be willing and able to travel 50% of the time, as needed, including overnight travel, locally, regionally and nationally
This position requires on-call responsibilities including weekend call coverage on a rotating basis. Some overtime is expected
Four (4) year degree in electronics, technology, computer science, electrical engineering or other related major
Four (4) years work experience in a related field (Medical Device)
Experience working in a field service environment
Knowledge of inventory management practices in order to maintain and account for parts inventory
Microsoft A+ certification or equivalent computer hardware certification
MCP certification or equivalent
Experience working with mechanical systems
Demonstrate excellence in providing customer service.Selling

Field Service Engineer Resume Examples & Samples

Provide repair assistance on "difficult to repair" vehicles to improve Customer Satisfaction and Fix it Right the First Time performance
Provide support to Ford and Lincoln dealerships to help improve their overall repair capability (technical competence, tools and equipment, service repair information, diagnostics, etc.)
Support Company initiatives that enhance the vehicle diagnosis and repair process
Develop and author technical documents for publication
Bachelor’s Degree in Automotive Technology or Automotive Management
4+ years of experience using Microsoft Office Suite
1+ years of automotive experience
Professionalism including customer service/interface skills
6+ months experience working with Ford Motor Company

Field Service Engineer Resume Examples & Samples

Preparation of work programs for the timely servicing of assets (GE wind turbines)
Organise daily work plans for contractors
Raise purchase requests for parts, consumables etc. as required
Interpret the requirements of GE manuals, specifications, bulletins, work instructions, etc. and devise work plans including all required resources
Guide and assist technicians in the proper maintenance and fault finding of assets
Regularly inspect in-person the progress and quality of service/repair work
Maintain reports using GE’s various software management tools and databases
Ensure all work is performed in accordance with the organisation’s JSA, LOTO, EHS and associated policies/procedures
Report errors, violations, incidents or problems immediately using GE reporting systems
Submit enquiries to Engineering to ensure technical issues are resolved
Answer questions from management, Engineering, Sourcing, Projects etc. as required
Prepare relevant documents to ensure all service work is compliant with our internal Quality Management System
Initiate communication with clients to ensure technical issues are resolved
Make a conformance or non-conformance decision upon completion of a visual and or measurement inspection
As a minimum, you will be either a qualified electrical supervisor or a qualified mechanical fitter with electrical endorsements
You will be proficient with electrical test equipment, reading electrical schematics, and have high level computer skills including understanding of network communications (IP addressing)
An ability to complete physically demanding tasks at heights coupled with a results orientated approach is essential
This is a hands-on role for an experienced wind turbine technician who has a positive outlook and an energetic “can-do” attitude

Field Service Engineer Resume Examples & Samples

This is s Full Time position
Associate's Degree or Equivalent Combination of Education/Experience - Required
5 Plus Years Required
Able to repair, maintain, test, and calibrate basic diagnostic imaging equipment/systems to ensure safe and proper operation
Able to routinely travel to other Baylor, Scott & White facilities to assist with scheduled and unscheduled service activities
Able to participate in on-call rotation
Able to communicate with and interact with customers, providers and team members
Able to effectively self-manage time and assigned projects
Must have the physical ability to lift and move material weighing up to 40 pounds
Extensive knowledge of computer systems and networking
Able to mentor less experienced engineers
5+ years of experience servicing Angiographic and/or Cardiac Cath/EP systems
Experience servicing GE, Philips, or Siemens systems is highly desirable

Field Service Engineer Resume Examples & Samples

This position has a 50 pound lifting requirement
Valid driver’s license that meets Beckman Coulter’s safe driver standards
Beckman Coulter Associates who drive Beckman Coulter vehicles must comply with the Danaher Company Vehicle Policy
Vendor credentialing requirements include without limitation, yearly background checks, immunizations, and various trainings
Complying with vendor credentialing requirements is an essential function of this position

Field Service Engineer Resume Examples & Samples

Develop and maintain a strong working knowledge of Molecular Devices range of instruments
Complete accurate and detailed field service reports for all repair and maintenance activities
Maintain the CRM customer database for their respective territory
Maintain a professional and knowledgeable demeanor to customers and communicate all actions taken/to take appropriately and clearly
Provide feedback to corporate engineering regarding quality/ reliability/ technical issues
Diagnose problems and qualify calls with customers over the telephone and be able to provide technical support as necessary
At least 5 years relevant experience in a field based role
Life Sciences instrumentation and automation experience (an understanding of measurement & precision) would be useful
Bioanalytical or Clinical instrument industry experience essential
Good PC hardware, electronics and electrical experience essential and knowledge of assembly level fault finding and testing would be useful
Strong software skills an advantage

Field Service Engineer Resume Examples & Samples

Provide installation support, maintenance, modification and/or repair on various mechanical, electro-mechanical, electronic, and refrigeration instruments
Achieve strategic goals and financial targets
Broaden knowledge and experience to improve product, application and professional development skills and ultimately, represent the company in a highly professional manner
Maintain spare parts stock within budgetary limits in order to maximize customer uptime and field service related metrics
Control expenses in order to maximize the profit contribution to the company
Represent the company in a highly professional manner in order to instill confidence with current and prospective customers of Leica products to achieve high customer satisfaction
Minimum of 2 years of experience with Associates degree (or equivalent)
70% - 90%

Field Service Engineer Resume Examples & Samples

Bachelor’s Degree in Engineering, Science or a related field preferred, but not required; or 10 year’s equivalent work experience and/or military training
Experience with scientific research instruments, metrology, analytical measurement, medical devices or similar complex hardware and software systems
Experience building, installing and repairing complex optical and electro-mechanical systems required
Experience and ability to learn proprietary software systems, databases, LIMS, etc., an asset
Clean driver’s license and valid passport required

Field Service Engineer Resume Examples & Samples

Positively influences a high level of customer satisfaction through the installation, repair and preventive maintenance of assigned products.·
Stays current on technical knowledge through participation in training programs, reading technical bulletins, and attending Regional Specialist call forums
Represent local field expertise on a Field Product Team as required
3 to 5 years of field service engineering, technical customer support, or laboratory experience or equivalent is desirable
Additional experience with Sciex instrumentation or other bio-separations platforms is a plus
Travel required/Valid Driver's License
Requires at least 2- 5 yearsof successful field service experience on Analytical/Life Science instruments or related/similar products

Field Service Engineer Resume Examples & Samples

At least three years’ experience gained within a customer service or field service role
A proven track record of working in a field service capacity, gained within a customer focused environment
An ONC level qualification in electronics/electro-mechanical, or a relevant technical discipline
A full driving licence
Proactive and hands-on, as a Field Service Engineer, you must be confident working in customer-facing environments and have an analytical mind-set with excellent organisational and time management skills

Field Service Engineer Resume Examples & Samples

Provide installation support, maintenance, modification and/or repair on various mechanical, electro-mechanical, electronic and refrigeration instruments
Document and complete service administration activities in a timely manner in order to comply with ISO, FDA, and Leica policies
Maintain spare parts stock within budgetary limits in order to maximize customer productivity time and field service related metrics
Represent the company in a professional manner in order to instil confidence with current and prospective customers of Leica products to achieve high customer satisfaction
Associates degree or, equivalent technical experience and high school diploma
Minimum of 1 year prior experience
Professional with strong technical acumen – analytical with the ability to understand complex system operation and troubleshooting
Strong communication skills - uncovering root cause of customer frustration and understanding customer needs
Proficiency with test equipment used in field service support
Ability to build and nurture internal and external customer relationships
Two years' experience preferred

Field Service Engineer Resume Examples & Samples

Repair, check for maintenance, adjust, calibrate, and clean products. Tests systems. Follow logical trouble shooting procedures and diagnoses problems in a timely manner
Maintain positive customer relationships. Promote team behaviors with customer and peers. Deal effectively and professionally with customer issues
Develop strong partnerships with sales personnel to aid in anticipating potential customer issues and uncover additional selling opportunities in accounts
Ask questions to segregate problem before starting repair and checking that work is to a set standard. Determines equipment problems and customer needs
Inspects equipment for compliance with quality standards
Identify, and diagnose equipment faults in a logical manner, which results in expediting repairs with a minimum number of parts. Analyzes customer needs and makes a recommendation. Analyzes and simplifies information for the customer
Excellent written and verbal interpersonal and communication skills
Associate’s Degree - Electronic Technology or similar degree. and/or military experience in electronics
One year Field Service Engineer or related experience - prefer medical field
Ability to collect information, identify and diagnose problems
Basic networking or IT systems upgrade experience
CompTIA A+ AND/OR Net+; certifications required
On-call required (alternating weekends); available for customer support periodically after hours. 50% travel some overnight

Field Service Engineer Resume Examples & Samples

Equipment installations
At customer place repair and performe preventive maintenance
Customer Support. Assisting in training of customers to aid in the first-line diagnoses of the system
Knowledge building, researce
Degree from Technical High school Swedish or Norweigan
Very good command of English (spoken & written)
Fluent Swedish or Norwegian
Experience from technical service at customer site and traveling

Field Service Engineer Resume Examples & Samples

Able to complete all Technician Responsibilities with 100% accuracy
Independently perform routine troubleshooting and repairs on the designated modality with an 80% success rate of diagnosing the problem while working within the escalation procedure
Perform routine calibrations and preventative maintenance on their designated modality and secondary modality
Perform installations with assistance, on designated and secondary modality
Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical
Work safely on Elekta’s full range of products including medical devices producing high-energy ionizing radiation
Read, analyze, interpret and follow signal flow on blueprints, schematics, and wiring diagrams
Instruct customers and staff in proper use of the equipment
Assist Sales/Customer Service with technical advice
Stay current on all new products
Submit timely and accurately; service reports, timesheets, expense reports, film badges and other paper work as assigned
Parts inventory management (Part sales where applicable)
Maintain all company-leased equipment, including company automobile, parts, and tools
Associate Degree or equivalent experience preferably in Electronics, Physics or an associated discipline
Minimum of 3 - 5 years of related field service experience or be Level 2 qualified in two (2) or more modalities
Posses a good electro-mechanical aptitude
Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters
A good understanding of Good Manufacturing Practice, including ESD requirements
Must have effective written and verbal communication skills
Ability to represent the organization in a professional and positive manner
Ability to organize and prepare reports
Must be willing to travel when required and work independently
Must maintain an active driver’s license in the home state

Field Service Engineer Resume Examples & Samples

Provides 24/7 coverage to customers within 24 hours of notification
Schedules and manages preventive maintenance and unscheduled visits to instrument sites
Documents repair/ resolution of customer calls in CRM system and escalates issues to management as needed
Keep management advised of issues and developments
Working knowledge of chemistry principles and chemical handling techniques
Time Management Skills
5+ years related experience with 2+years field experience and/or direct customer interaction

Field Service Engineer Resume Examples & Samples

Establish and maintain a high level of customer satisfaction with Hologic's products, support and service
Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures
Assist other Field Engineers as necessary
Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM
Complete and submit all required paperwork on time and accurately
Train customers on the basic operation and use of Hologic products
Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements
Provide support at conventions, trade shows and customer trials
Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned
Manage inventory, keep accurate records, and return unused and failed parts promptly
Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory
Manage the assigned territory in an organized fashion
Perform PM’s on time, provide expeditious on-site response and minimize equipment downtime
Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed
Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner
Must be a self-starter, able to travel and work independently with minimal supervision
Experience with Mammography equipment required
Must be capable of multi-tasking, setting priorities and scheduling work activities
Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments
Willing to work flexible hours and overtime on short notice
Position requires the ability to be “on call” after normal working hours
Depending on location, position may require frequent overnight travel
Must have reliable transportation, possess a valid driver’s license, and carry adequate auto insurance
High degree of mechanical aptitude
Excellent communications skills, both written and verbal are required
2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred
Experience designing, installing, or maintaining computer networks highly desirable
Strong computer literacy
Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred

Field Service Engineer Resume Examples & Samples

Install instruments at customer sites
Provide instrument and sample preparation training to customers
Provide emergency service and repairs and Preventative Maintenance as requested by customers
Planning of laboratory design for new instrument installations
Liaising with customer IT departments and assisting with information systems installations and troubleshooting
Maintenance and accuracy of assigned inventory
Supporting marketing activities such as exhibitions
Special assignments and administrative duties as directed by Field Service Manager or designate
Communicate and document customer feedback to Field Service Manager and/or appropriate departments
Promote service agreements to customers
Perform other assigned duties as required
Routinely complete administrative paperwork, such as but not limited to: Time Reports, Expense Reports,

Field Service Engineer Resume Examples & Samples

Strong interpersonal and customer satisfaction skills
Working knowledge of various troubleshooting/analysis tools (Tiny Click, Macros, Data Acquisition, etc.).Proficient use of diagnostic instrumentation and equipment such as DVMs, Oscilloscopes, Micrometers, etc
Biomedical engineering or a related technical discipline is required
Proficiency in Dutch and English

Field Service Engineer Resume Examples & Samples

Routinely complete administrative paperwork, such as but not limited to: Time Reports, Expense Reports, Equipment Site Assessments, Inventory Reports, Internal Laboratory Reports, Equipment Checklists, RGA Forms, Field Service Reports
Assist with on-site training of new personnel under supervision of senior personnel
Successfully performs duties with minimal daily supervision

Field Service Engineer Resume Examples & Samples

Works on on-site customer service and support assignments with broadly defined objectives
Solves non-routine issues, challenges and problems with field of specialization
Leads related projects using in-depth experience to influence results
Solves complex problems using in-depth experience
Works closely with manager to intensify supporting capability of the team
Bachelors or Masters Degree or University Degree or equivalent
Minimum 6-7 years mass spectrometry experience for entry to this level
Requires extensive experience and knowledge in job and ability to work independently

Field Service Engineer Resume Examples & Samples

Adjusts effectively to change and remains open to new ideas and job assignments
Master Degree or above Degree in Electronic engineering
Ability to multi-task and work in a stressful environment
Integrity, teamwork and able to work uner pressure
Solid knowledge on Biological Science or application support is a plus

Field Service Engineer Resume Examples & Samples

Responsible for on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems
Installs and optimizes hardware/software/network products and configurations at customer sites
Diagnoses and resolves product performance problems
Performs maintenance and repair services
Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance
Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software
Serves as an internal resource on technical issues
May train other field engineers and customers in the solutions
May calibrate equipment on-site for large volume customers

Field Service Engineer Resume Examples & Samples

You will be responsible for on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems
Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business
Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software
Train other field engineers and customers in the solutions

Field Service Engineer Resume Examples & Samples

Contact customers in a timely manner and schedules service efficiently
Maintain Dako’s customer service reputation by complying with all corporate policies and procedures
Provide feedback to the Product Specialists, manufacturing or OEM vendors concerning performance anomalies encountered. Utilizes the complaint handling system as required
Document time and expenses in a timely manner as required in Oracle and other means as requested by manager
Responsive to customer requests for service and communicate proactively before, during and after service
AS degree or equivalent experience
7+ years of related activity required – biomedical technician, electro-mechanical, IVD instrumentation or equivalent
Team player. Willing to help others when workload in immediate area is low
Ability to work with minimal supervision and show sound business judgment with regard to escalating issues when the managers help is needed to make a decision
Ability to function in a responsible, professional manner using good judgment in decision making. Requires the ability to remain positive, rational, calm and professional under stressful conditions (I.e. dealing with irate people, handling complaints, etc.)

Field Service Engineer Resume Examples & Samples

Install and optimize laboratory instrumentation which includes hardware/software/network products and configurations at customer sites
Diagnose and resolve product performance problems
Perform maintenance and repair services
Ensure customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance
Proactively respond to potential equipment issues to prevent unplanned interruption of customers' business
Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software
Solve non-routine issues, challenges and problems within field of specialization
Support extended hours visits to customer sites and also provide support for the growing requirement for 24/7 support from our customers
Closely follow all Dako standard working practices and quality procedures in carrying out the work and completing the documentation
Bachelors or Master Degree or University Degree or equivalent in a life science related subject
Minimum of 3 years relevant experience
Technical knowledge and experience of medical staining instruments located mainly in Hospital Pathology departments

Field Service Engineer Resume Examples & Samples

Degree in chemistry, biochemistry, biotechnology or similar life sciences field, and to have graduated within 18 months with Bachelor, Master or PhD
Knowledge or experience in chromatography (GC, LC, GCMS)
Service-oriented thinking with experience in dealing with customers

Field Service Engineer Resume Examples & Samples

BS Degree in Sciences (Chemistry, Biology, etc.) or equivalent work experience
Minimum 1-2 years related hands-on experience on HPLC or Genomic products
Proven track record of successful customer management
Demonstrated ability to perform hands on maintenance, installations and selected repairs on analytical instruments
Ability to solve, high impact problems related to product availability; typically system/solution focused. Must be available for up to 10% travel for trainings that may include over-night stays

Field Service Engineer Resume Examples & Samples

Demonstrated strong Project Management Skills
Demonstrated expertise with OpenLab
Knowledge of ECM, EZChrome, and MassHunter is a plus
Effective communication skills - verbal, written and listening
Proficient knowledge of all related systems and tools
Follows through on commitments
Self-motivated and self-managing
Demonstrates all of the Agilent values
Demonstrated High level of application knowledge
Quality and process adherence according to Agilent and local policies and guidelines
Customer relationship management in line with Agilent's Standards of Business
Teaming skills

Field Service Engineer Resume Examples & Samples

Master Degree or University Degree in Chemistry, Biochemistry, Biology or equivalent
A proactive approach, team spirit and eagerness to build your sales knowledge are what will ultimately drive your success
3-8 years’ experience with ICP- MS and/or ICP-OES
Solid organization skills and attention to detail a must

Field Service Engineer Resume Examples & Samples

Perform and assign repair priorities to meet customers' needs
Serve as communication link to the countries call qualifiers
Give technical advice and improve the repair process as continuous improvement projects
Solve a broad range of problems varying in scope and in complexity
Create and maintains formal project documents, communicates project status and changes
Develop procedures for repair of instruments which are part of the Instrument Exchange Program
Bachelors or Master’s Degree in Physics or equivalent degree or qualification. - Broad and profound theoretical and practical physical background. - Good knowledge in the areas of optical spectroscopy, micro fluidics, material science, solid state analysis, signal processing and data analysis. - Practical experiences using commercial optical design tools and fluidic simulation software. - Willingness and ambition to move products from design in R&D to manufacturing. - Ability to work in a multi-disciplined, cross-department environment. - Good German and English language knowledge

Field Service Engineer Resume Examples & Samples

Master in IT / Engineering / Electrical Engineering or adequate Education-Experience
Very good educational background, preferably in the fields of IT, Network and IVD device (at least 3-year experience)
Proven working experience in project management in the information technology sector
Solid technical background with understanding and/or hands-on experience in network technology, network security and in server technology
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Windows and other operating systems

Field Service Engineer Resume Examples & Samples

Responsible for editing, writing and modifying Service and Training manuals, Field Service Bulletins, and SOPs
Manage the Service Territory including distributor’s service staff
Maintain up to date customer information, technical files and appropriate databases
Travel out of country may be necessary upon request. Travelling frequency at around 25%
2-5 years relevant experience
Experience managing distributors is a plus

Field Service Engineer Resume Examples & Samples

Troubleshoot and repair system problems
Submit service reports, expense reports, and "Bug" reports in a timely manner
Enter work performed in service database in a timely manner
Maintain accurate service spares inventory
Revise/review SOPs
Demonstrated ability to align optical systems

Field Service Engineer Resume Examples & Samples

Being a technically skilled professional, you will put new converters in operation as well as skillfully lead structured qualification and type tests
Furthermore, you will use your expertise for detailed measurements – both in the laboratory as well as on vehicles
With a trained eye for detail, you will detect errors in converters on vehicles and deliver an accurate diagnosis
We can also rely on you, when it comes to assisting, supporting and training our customers home and abroad, including the corresponding documentation
Finally, you will help us concerning the development and configuration of hardware, software and new methods of error analysis

Field Service Engineer Resume Examples & Samples

Coordinate and Lead repair/maintenance activities involving customer representatives
Generate repair schemes
Act as a company engineering representative at Cobham or remote locations, including customer or supplier facilities and conferences
Advise customer, business development, and contracts personnel of company requirements for products and services, support equipment, and electronic equipment installations
Critique existing and new design efforts as a member of the Integrated Product Team with specific design input in regard to maintenance and field operating conditions/history
Work with Business development on sales opportunities for aftermarket/OEM for both BU and sector
Direct, advice or assist in conducting regular, special and integrated system test programs
Prepare proposals for presentation to customers to resolve problems or enhance Cobham’s position with these customers
Conduct special investigations of field units & prepare written reports on root cause/corrective action
Prepare and conducts special reports and presentations pertinent to company products and services, field operations or other applications
Plan, prepares and conducts training as required for product support
Read prints and schematics
Use standard maintenance and repair tools – familiarity with STTE usage
Assist in conducting integrated equipment systems tests
Create and publishes reports for customers
May provide work leadership for less experienced employees
Perform all operations according to prescribed safety principles
Assist Manufacturing Engineers in creating standard work for hourly employees on units and assemblies
All other related duties as assigned
Ability to travel 50% (up to 75% on occasion, based on business need)
Experience making decisions, judgment remotely, and strong interpersonal skills interfacing with clients
Personable, articulate and comfortable leading small teams
Experience delivering training
A&P license
Aviation technical experience
Experience working within a Tier One aviation manufacturing environment
Hands-on aircraft systems repair and maintenance experience

100

Field Service Engineer Resume Examples & Samples

Troubleshooting & repairs. Installation & startup
SetUp / Calibration DVC
Execute the requested job in the best way to meet customer’s deadlines and expectations
Keep workshop/workplace(s) tidy, in order and representative
Communicate issues concerning customer satisfaction or customer requests for Emerson support to the responsible person in Service Management or Sales Management
Tutoring customer training
Execute all work ( all repairs, installations, training etc.) in accordance with Valves divisions guidelines
Adhere to local and international Emerson Trade Compliance procedures in connection with all transactions and business practices
Adhere to company’s and customer HSEQ standards at all times
Degree in an engineering discipline, such as mechanical / electrical, computer science, or control systems.(Minimum technical College level)
French - native or bilingual proficiency
Product Knowledge

101

Field Service Engineer Resume Examples & Samples

Perform on-site commissioning, repair, modification, programming and training as needed on Emerson Industrial Automation systems and standard products to meet the needs of the customer and ensure product reliability
Provide customers with application support programming for our drives, controllers and user interfaces
Utilize on-site and local resources to provide the customer with timely and cost effective start-ups and repairs
Demonstrate a high quality work standard by effectively communicating with an OEM or Customer to ensure the product, as presented, meets their needs
Promote a favorable customer impression of Emerson Industrial Automation through a professional appearance, solid work ethic, positive attitude, and a sincere concern for the needs of the customer
Accurately complete all necessary paperwork in a timely manner. This includes trip reports and the updating of systems schematics and documents
Keep supervisor well informed of job progress and effectively communicate any special needs
Plan and direct the start-up or repair of systems and standard products
Work efficiently and professionally with the system and test groups to meet the needs of the company
Be prepared to assist with or perform projects both domestically and internationally with minimal preparation time or notice
Acquire and maintain an in-depth technical understanding of CT products. Develop specialized knowledge in highly technical areas related to Emerson Industrial Automation products. Includes areas such as

102

Field Service Engineer Resume Examples & Samples

Degree in chemistry, biochemistry, biotechnology or similar
Experience in LC,GC and GCMS, including developing methods and applications
Certificate in, or willingness to complete Risk Nuclear course
Affinity for analysing errors and troubleshooting
Customer-oriented thinking with experience in dealing with customers

103

Field Service Engineer Resume Examples & Samples

Installation and configuration of machines
Co-ordinate installs with customers
Resolve problems encountered during installs (including interoperability of machine with casino system)
Customer training – To enable customers to be able to resolve most technical issues
Providing technical support on-site, via email or telephone – Give clear verbal and written help to customer
Perform troubleshooting of all machine issues, including analysis of SAS protocol communications with back end system
Maintain contact with the customer on a regular basis while performing work on WMS/gaming products, including follow-up after work is completed
Responsible for completion and submission of required daily documentation, both written and electronic, including Field service Reports, Time Sheets, Expense Reports
Perform initial quality inspection of delivered WMS/gaming products to customer
Perform final inspection to ensure proper operation after WMS/gaming product installation
Manage orders of replacement parts for customers
Ability to apply knowledge and experience to resolve problems quickly
Ability to work under pressure both within a team and alone
Ability to learn and understand new products quickly
Ability to clearly express technical information to customers verbally and in writing

104

Field Service Engineer Resume Examples & Samples

Analytical / problem solving skills: able to analyse and understand complex issues and consequently develop plans to capture opportunities, avoid business and customer loses and to visualize customer disengagement trends to escalate to appropriate channels for follow up and resolution
Computer applications skills: able to use various computer software tools to analyse, develop and communicate to various internal customers including field service, applications and sales divisions
Be punctual and work to deadlines
Results and process orientated
A proven ability to interface with diverse technical disciplines is essential requirements
Good communication skills (both verbal & written) focused on customer service
Technical qualifications/ Demonstrated ability to work on electro-mechanical devices
“Can do” attitude”
Ability to empathise
Willingness to take responsibility and ownership for desired outcomes
Technical qualifications in Biomedical Engineering
Good knowledge of Basic Computer Networking principles and Laboratory Interfacing Systems
Electrical Connect/ Disconnect or “Test and Tag” license
Restricted Electrical Licence NSW

105

Field Service Engineer Resume Examples & Samples

This position will be responsible for servicing clients in the Southeast U.S.; candidates must reside near a major metropolitan airport
Advanced, total system-level troubleshooting, installation, maintenance and service repair needs on designated equipment
Completing Preventative Maintenance and Field Modification Instruction. Ordering and managing repair parts cycle times
Meeting Health and Human Services, Environment Health and Safety, and/or other applicable regulatory requirements
Managing vendors service delivery processes in compliance with GE Healthcare policies
Rotating on call 24/7 365 days a year
Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology or equivalent military education or Associates Degree with 2 years experience servicing electronic equipment, or a High School Diploma/GED and 12+ years experience servicing electronic equipment
Strong IT skills, including networking and database experience
Exposure to government regulated industries (GMP, GAMP)
Experience in managing small to medium size projects and outside vendors,
Must be willing to travel up too 50% of the time in the US (Based on need of the position)
Must live and be willing to live in the greater Atlanta, GA, Charlotte or Raleigh, NC or Jacksonville, Orlando, Tampa Bay, FL, or Greater Maryland areas
Experience with one of the following platforms: Large Scale Chromatography or BioProcess Equipment
2-4 years Biotechnology/Life Sciences industry experience strongly preferred
Working knowledge of cGMP requirements
Experience with IQOQ (Installation Qualification, Operational Qualification) desired

106

Field Service Engineer Resume Examples & Samples

Install, repair, calibrate, clean and test instruments
Manages positive customer relationships
Conduct professional behavior with team and customers
Reviews solutions with customers; discusses needs and ensures a safe operation situation
Performs on-call duties to cover weekends and overnights
Cross covers other regions as necessary
Markets and sells service to Radiometer customers
One year Field Service Engineer or related experience – prefer medical field
Proficient with basic Radiance HIS/LIS installation and troubleshooting

107

Field Service Engineer Resume Examples & Samples

Must be able to respond to emergency calls and resolve them within the guidelines that meet or exceed our contract customer expectations and requirements, 7/24 standby rotation may be required
Coordination with customer personnel on troubleshooting activities and issue resolution
Support various projects across Honeywell Process Solutions LOB’s
Maintain and troubleshoot Honeywell TDC/ TPS and PKS, DCS equipment
Support Honeywell FTE, and Microsoft Technologies
Perform upgrades on both hardware and software
Administer preventive maintenance on controls systems
Perform audits and baselines of installed systems as a deliverable as well as for migrations and trouble shooting
2 years Field Process experience (Petrochemical or Refining)
3 years of controls system experience in maintenance, troubleshooting and repair
An Associate’s degree in Information or Engineering Technology, Engineering, Computer Science or Mathematics
Strong PC Networking and security skill
Ability to accurately document work performed
Proven skills in problem solving, excellent customer service skills, written/verbal communication and interpersonal skills

108

Field Service Engineer Resume Examples & Samples

Perform customer-site GPS equipment installation, maintenance, repair and corrective action activities
Conduct QA audits of installation and/or repair work. Generate audit reports, scorecards and corrective action reports
Assist in the development of hardware installation certification training curriculums and documentation
Contribute and/or generate product installation guides, manuals and installation documents
Document repair and troubleshooting techniques
Communicate problems requiring Customer Support & Product Management action through clearly written reports, and assist in technical resolution of issues
Use engineering documentation including schematics, mechanical drawings, installation documentation, product bulletins, ECOs, component data sheets, functional specifications, etc. in the course of solving technical problems
Diploma in Electrical/Electronics (Automobile) and/or Certification in Automobile Electrical/Electronic from a reputed Industrial Training Institute (ITI)
0 – 2 years technical field service hardware experience performing mechanical and electrical equipment troubleshooting and repair
Strong problem identification, resolution and root cause analysis skills
Strong verbal communication skills
Demonstrated organizational skills; ability to handle multiple priorities
PC skills (Office – Word, Excel, PowerPoint)
Excellent customer communication skills
Ability to speak English is a plus
Travel up to 50% or as delegated/assigned by the regional field ops supervisor

109

Field Service Engineer Resume Examples & Samples

Partner cross-functionally and internally while maintaining positive relationships and ensure issues are resolved efficiently and satisfactorily while exceeding customer needs
Successfully achieve the established business metrics including service sales; cost of service and key performance indicators for assigned customers/accounts
Champion utilization of remote support tools to proactively improve instrument up time
Proactively improve expertise through continuous learning and certifications

110

Field Service Engineer Resume Examples & Samples

Perform on-time and accurate PM and FMI for assigned equipment. As expertise increases, perform troubleshooting, installation, and service repairs
Work closely with Client Service Engineers (CSE) and Remote Technical Engineers (RTE), to help expedite the resolution of service issues and ensures high-quality service is delivered to customers
Share knowledge and coach other members of GE Service team on an ongoing basis
Drive the businesses Material and Purchased Service cost improvement initiatives for assigned modalities
Assist with Installation activities within assigned area
Continually build modality expertise by staying abreast of R&D and new product introductions and other relevant modality enhancements
Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment

111

Field Service Engineer Resume Examples & Samples

Bachelors or Master Degree or University Degree or equivalent combination of education and employment
4+ years of relevant experience in similar instrumentation based work
The ideal candidate will have had experience working with GC & GCMS
Proficient with multiple technologies including Microsoft Office Suite, multiple databases and systems
Ability to effectively troubleshoot and solve complex problems independently
Ability to communication on a professional level both written and verbal

112

Field Service Engineer Resume Examples & Samples

To have excellent knowledge and proven skills in electronics, mechanics, pc’s & servers, networking, high vacuum, high/low voltage & current, diagnostic equipment and a general knowledge of all engineering disciplines
To be able to fault find and repair at board level & below
To be able to manage own workload
To be highly motivated, dynamic, have good leadership skills & be a good problem solver
To have a strong customer focus and have excellent customer service skills. To ensure that all customers are provided with high quality care and attention throughout the sales and service process, so that each customer is fully satisfied with the support they receive from Elekta
An excellent communicator at all levels. Written and verbal output shall be concise and accurate
To engender and support Elekta values
To represent Elekta in a professional and positive manner
To complete the administration requirements of the role in accordance with the quality system in a timely and accurate manner
To follow at all times Elekta’s quality and safety policies
To be prepared to work as required at times and locations dictated by the needs of the customer and Elekta
To provide feedback to the Service Manager any problems, solutions or opportunities which may need to be communicated to other parties
To carry out without supervision corrective maintenance within acceptable time-scales prompting escalation of the problem if required and maintaining ownership of problem until customer is satisfied
To install without supervision all systems within the product portfolio to the required specification and within the project time-scales
To assist in the promotion and sale of upgrades and options
To identify and implement improvements that enhance the customer’s satisfaction with Elekta
Demonstrates innovation with regard to installation processes and the Service Business
To maintain an up to date knowledge of all Elekta products in the service portfolio
To provide training to other staff when necessary
Minimum HNC or a related engineering discipline
Completion of all relevant Elekta technical training courses up to 3rd line
Competent with relavent IT technology including Windows OS, Microsoft Office applications, networking
Experience in a service environment
Proven ability to manage ones own environment and complete the tasks deployed to them
Demonstrable drive and commitment to Elekta and the tasks in hand

113

Field Service Engineer Resume Examples & Samples

Represent the company in a professional manner in order to instill confidence with current and prospective customers of Leica products to achieve high customer satisfaction
High school diploma required / Associates degree preferred
Minimum 1-2 years of experience preferred
Proficient with test equipment used in field service support
Must Possess a valid Driver’s license and meet fleet eligibility requirements

114

Field Service Engineer Resume Examples & Samples

Perform Installation, repair and maintain of valves equipment at the well site
Repair, test and maintain valves equipment and tools in workshop
Submit pre-job planning package prior to deployment to site
Submit detailed service reports and expense reports
Perform administrative functions relating to billing and well records
Promote and perform any field service oriented sales and maintain a confident customer relationship for the company
Comply with all applicable compliance, quality, health, safety, and environmental regulations
Diploma/Degree Mechanical Engineering or equivalent
2-3 year experience in the Nuclear, Power or Oil & Gas field
Familiar with machining and assembly process, also have good product knowledge of fitter and tools
Experience in Assembly & Testing
Keep good relationship with customers to solve field problems and satisfy customers
Experience in the control valves industry
Good written and spoken English communication skills

115

Field Service Engineer Resume Examples & Samples

Understanding of computer hardware and composition and be computer literate
Knowledge of ISO, Quality Management Systems
Experience with test equipment such as DVM, Oscilloscopes, pressure meters and laser test equipment
Be in possession of a valid passport and drivers licences
Be in possession of and maintain a clear credit rating and no criminal conviction or legal action pending
Be punctual and comfortable working to deadlines
Knowledge and experience with diagnostic troubleshooting principles will be an advantage
Knowledge and working experience of interfacing and ICT networking will be an advantage

116

Field Service Engineer Resume Examples & Samples

HS Diploma (or Military equivalent) four years general experience required
Communications technician background (Civilian or Military) desired
Operational knowledge of Signals Intelligence (SIGINT) and Electronic Warfare (EW) desired
Proven ability to work unsupervised and make real-time decisions
Practical experience in repairing state of the art telecommunications systems
Former member of the US military operating as a communications technician preferred

117

Field Service Engineer Resume Examples & Samples

Planning and field execution of required ABB Low Voltage Service activities. This includes but not limited to; technical and engineering assistance with product applications and installations, start-up, maintenance, troubleshooting, repair, testing, field modifications and training on low voltage electrical power distribution equipment. Primary responsibility will focus on installing Air Circuit Breakers into existing customer equipment and performing maintenance on existing installations
Perform maintenance, repair and upgrade operations on customer returned low voltage products at the Southaven MS, service center when not performing on-site activity
Execute validation testing and assembly of ACB Retrofit kits to support in field installations
Coordinate work plans inclusive of material selection, scheduling, and execution across internal and external service providers to insure high level customer satisfaction
Recommend internal changes such as new equipment or modified procedures to improve performance and customer satisfaction
Maintain quality records, calibration records, charts, and area performance to forecast as directed

118

Field Service Engineer Resume Examples & Samples

Bachelor’s degree in engineering or from an accredited institution
Aluminum manufacturing experience
Quality systems experience
Self-directed; able to make decisions and provide recommendations to solve quality issues
Able to prioritize and organize multiple tasks
Able to take a strong stand and demonstrate effective negotiation skills
Demonstrate self-confidence and the ability to make independent, discretionary decisions regarding product quality, reliability and safety to minimize external exposure and liability from product and process excursions
Ability to make recommendations that solve quality/manufacturing issues

119

Field Service Engineer Resume Examples & Samples

Travel throughout the West Region on short notice to support the company's products and field service partners
Work on-call designated weekends to provide service support within a short period of time
Partner with the Field Application Specialist group to do installations and customer training
Provide support of highly technical and/or sophisticated products
Achieve and exceed Customer Satisfaction objectives
Perform routine standard procedures to isolate and fix problems in malfunctioning equipment or software
Document and report the company's product "design reliability" and "maintenance issues" and/or problems to technical support

120

Field Service Engineer Resume Examples & Samples

Provide field service support for our GeneXpert Product line
Primary activity – Ensure customer satisfaction through effective troubleshooting, repair, and maintenance of GeneXpert and Infinity products
Address customer support issues promptly and professionally
Develop and maintain excellent relationships with customers, ensuring a high level of customer satisfaction through proactive attitude and actions to optimize system performance
Proactive preventive maintenance and modifications, reactive repairs and basic calibration, and installations and de-installations, in a timely, productive, and cost effective way
Train customers in the appropriate maintenance of systems
Maximise system performance and minimize downtime
Interpret customers’ needs and take responsibility for problem resolution amongst other functions liaising with the customer on administrative and technical matters
Manage all aspects of field support, which is not limited to system hardware and software, PCs, and networking/wireless networking
Expectation to work out of hours within reason
Provides technical direction and support to customers on instrument operation, assay development, and maintenance of company products
Install instrumentation, train customers and ensure a smooth and rapid start-up for new customers
Demonstration of Cepheid instrumentation, software and reagents to customers - Integrate Cepheid instruments into customer laboratories and provide customer support to the customer during the evaluation and validation process
Work closely with Tech support and Tech service Teams
Secondary activity - Support the Sales team with pre- and post- sale technical activities to growing our installed base of products
Work with Sales on account strategies with Sales Representatives to drive business growth and retention
Support seminars and presentations at customer sites, trade shows and workshops

121

Field Service Engineer Resume Examples & Samples

Must be willing to travel and able to work autonomously with minimal supervision
Must have effective interpersonal, oral and written communication skills
Need to multitask, and be capable of managing complex projects
Strong Power electronics and application skills
Proficiency in Microsoft Office Suite is beneficial

122

Field Service Engineer Resume Examples & Samples

Undertake performance checks using the specified check sheets and maintain equipment as per relevant quality inspection procedures (QIPs) and factory settings
Maintain a time log in service order system of parts used and labour expended carrying out field service duties
Complete repairs to customer equipment either in field or designated area in compliance with factory and local QIPs, using specified parts and equipment
Ensure repairs are managed and tracked and comply with Stryker and other regulatory requirements
Liaise with customers and customer service to assist in obtaining repair approvals within the agreed KPI period
Work closely with Sales team to manage overdue quotation approvals
Have excellent analytical skills
Have excellent interpersonal communication skillsHave the ability to exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, etc
Have demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, wrenches, hammer, etc.), soldering, power tools and test/inspection equipment
Have demonstrated mechanical/electrical design and problem solving skills
Have the ability to troubleshoot and repair complex installations

123

Field Service Engineer Resume Examples & Samples

Respond to internal and external customer needs by providing repair, installation, upgrade and preventive maintenance activity on tissue diagnostic IVD devices. These devices contain a large amount of electro-mechanical, pneumatic, systems as well as computer hardware and software
Maintain Agilent’s customer service reputation by complying with all corporate policies and procedures
Document time and expenses in a timely manner as required in SAP and other means as requested by manager
3+ years of field service experience – biomedical technician, electro-mechanical, IVD instrumentation or equivalent
Selected candidate will need to be available to be at client facility each weekday with up to 3 overnights per week

124

Field Service Engineer Resume Examples & Samples

Quickly become technically proficient in the support of BioResearch products, so that you can provide consistent, world class levels of service and support to our customers
Promote a consistently positive image of the service organization, our company values, and the value of our products and services
Bachelor’s Degree in Engineering, Biology, or related field is preferable. We will consider appropriate experience in the industry and/or previous successful field service experience
Proficiency in Microsoft Office suite of applications. Ability to quickly learn and master additional software applications desired
Up to 50% travel. Must be willing and able to pass drug testing as needed to access customer sites requiring substance abuse screening
Outstanding troubleshooting and problem solving capabilities, with strong attention to detail
Proven self-starter with an outstanding work ethic and history of superior performance
Must be able to lift and move up to 75 lbs. Frequent bending, squatting, and standing are required

125

Field Service Engineer Resume Examples & Samples

Customer focused with excellent communication skills
Excellent knowledge of electronics, pneumatics, mechanics, optics
Ability to use testing equipment
Hands-on and non-procrastinating approach

126

Field Service Engineer Resume Examples & Samples

Technical support across any type of electrical or mechanical equipment, systems and subsystems from simple to moderately complex in nature. Performs or provides counsel on diagnosing and repairing equipment and systems (both hardware and software
Day to day servicing, calibrations and maintenance; including diagnoses and repairs faults in fire alarm equipment
Ideally you will have an apprenticeship in the Electrical/Electronic Engineering Industry or equivalent or City & Guilds, BTEC, ONC/HNC qualification in an Electrical/Electronic discipline
Previous experience of servicing Fire Alarm systems
The ability to work within clearly defined Quality Management Systems

127

Field Service Engineer Resume Examples & Samples

Happy to travel in or around the North West territory
Technical and analytical skills, with experience of Field Services
Comprehensive knowledge of a specific Anaesthesia, Patient Monitoring, Maternal Infant care or other Life Care Solutions products

128

Field Service Engineer Resume Examples & Samples

Bachelor's Degree in Electrical Engineering, Mechanical Engineering or Engineering Technology from an accredited institution is required
Minimum 3 years of experience evaluating and servicing electrical distribution or control systems is required
Must reside within a 50 mile radius of work location; no relocation benefit offered
Power distribution field experience in servicing, maintaining, and testing electrical power distribution equipment

129

Field Service Engineer Resume Examples & Samples

Hardware test and Measurement
Demonstrable Working knowledge of Windows platforms inc:-XP, Windows 7, Server 2003/8
IP/Data Comms
Customer Facing Skills
CISCO knowledge of routers and switches
Networking knowledge and basic diagnostics and fault finding skills
Valid UK Driving licence
Cisco routers and switching (ICND/CCNA experience)
DS2000/DS3000
PABX (Nortel/Siemens/Panasonic)
DVR (NICE/RedBox/Weston Digital)
Microsoft product knowledge (OS/SQL)
Academic / Vocational Qualifications
CCNA Certified
MCSE Certified
MCP Certified
Nortel accredited
Degree Educated or Equivalent
ITIL Certified
Monitor & own Incidents assigned to them
Maintain and report accurate incident status and investigation information to the Service Desk on a regular and timely basis
Escalate Incidents, when necessary
Demonstrate the ability to address issues visible to them that have yet to be highlighted by the Customer. In this scenario, Incidents are raised by the Field Service Engineer and managed via the Incident Management process
Investigate and diagnose the underlying causes of Problems as required by Problem Management

130

Field Service Engineer Resume Examples & Samples

HVAC Refrigeration and Mechanical and Electrical Installations
Excellent Customer Care
Industry Standard Qualifications
Current Driving License

131

Field Service Engineer Resume Examples & Samples

3+ years field service experience with hands-on analytical instrument experience with LC, or LCMS
BS Degree in Sciences (Chemistry, Biology, etc.) and/or equivalent combination of education and work experience
Ability to solve, high impact problems related to product availability; typically system/ solution focused
Strong customer relationship skills are needed
Must be available for up to 35% travel that may include over-night stays

132

Field Service Engineer Resume Examples & Samples

Perform Pre Delivery inspection instrument checks and item schedules at Alcon offices or in-situ as necessary
Perform preventative maintenance routines: maintain and fix equipment, perform commissioning and provide service training for new equipment installation as scheduled etc
Install retrofits, upgrades and instruct customers of resultant benefits and changes in accordance with Field Safety notice instructions
Perform ‘emergency’ visits as requested by customers as part of their contracted service agreements or on a one off billable basis
Ensure all resources (parts, tools etc.) are available for successful customer call completion
Accurately and thoroughly document customer calls on the company’s information system
Minimise instrument failure call back
Arrange and schedule visits to customer sites whenever necessary and arrange for additional customer support as required, communicating with customers on a daily basis
Communicate regularly with the sales team to ensure all commercial opportunities are maximized including promotion of products features/benefits
Consult with local and international management on chronic or unusual problems
Provide feedback to the Alcon Sales Force and Management Team to ensure high levels of communication

133

Field Service Engineer Resume Examples & Samples

Bachelors or Master Degree within the science field or equivalent education/experience
At least 4 years experience working in Spectroscopy and/or Chromatography
Experience with Spectroscopy systems: ICP MS, ICP OES systems. Ideally in maintenance and operations
Experience with the Agilent solutions is highly desired but not a requirement; Perkin Elmer systems also desired
Must be available to travel up to 35% including over-night stays

134

Field Service Engineer Resume Examples & Samples

Works on remote technical support assignments with broadly defined objectives
Bachelors or Master Degree in Chemistry, Biochemistry, or Life Science discipline
Minimum of 1-2yrs relevant field experience required; 2-4yrs preferred
Experience with LC/MS, QQQ and Q-TOF practical knowledge preferred

135

Field Service Engineer Resume Examples & Samples

Onsite Installations, commissioning, upgrades to new and existing analyzers
Troubleshoot and repair equipment, both warranty and non-warranty
Provide phone and email support for customer inquiries and technical issues
Provide on-site field service and support as needed. Ability to travel at short notice is a must
Perform test and calibration duties as required. Possible responsibilities include: cleaning and installation of high reflectivity, dielectric-coated mirrors, optical system laser alignment, vacuum leak testing/troubleshooting, and calibration/ compressed gas handling
Setup and analysis of temperature-controlled tests
Data analysis using scientific graphing and data analysis software (ORIGIN, IGOR, Excel)
Procedure development
General troubleshooting
High School Diploma or GED AND 7 years of experience OR
12 years Field Service Engineering experience
Proficiency with data analysis software, such as ORIGIN, IGOR, or Excel
Optics experience

136

Field Service Engineer Resume Examples & Samples

Bachelor's degree in Mechanical/Electronic Engineering and/or Associates degree in a related field
2+ years’ experience with digital printing equipment or in the digital printing industry
High computer literacy (PC required, Macintosh a plus)
Strong customer support skills, effectively dealing with conflicts
Excited about technology and has the desire to learn new tasks and technologies
Working knowledge of industry standard prepress/design software preferred
Ability to work independently on assigned tasks
Customer service oriented, punctual and reliable
Ability to perform while under high-pressure situations
Ability to manage complex customer problems
Knowledge of corporate organization, job, and policies
Basic skills in project management
Strong communication skills, problem analysis, and presentation skills
Ability to develop Customer relationships
Basic networking, O/S, and troubleshooting knowledge
Detailed understanding of general/technical aspects of the onsite system repair job
Mechanical, Electrical, Pneumatics skills required

137

Field Service Engineer Resume Examples & Samples

Apply technical knowledge to operate an Indigo technology
Integrate technical knowledge and business understanding to create solutions for customers
Resolve most technical incidents independently within your technical area. Work with team members to resolve more complex or cross-technology incidents
Identify potential escalations and alert management proactively
Apply HP solutions to meet customer needs within area(s) of technical responsibility
Identify additional services that could lead to future service revenue growth
Provide technical consulting during contract renewal discussions
Influence delivery decisions on assigned account plans
Drive Customer Expectation management as part of escalation process
Manage small projects/programs in the team. Deliver account management to a full account load Manage medium accounts and a limited number of major accounts. Impact through the accuracy and quality of the services provided on full account assignment. Participate as active member in teams
Italian and strong English language skills
Bachelor degree in electronic subjects or Degree holder (Perito elettronico) with at least 3 years of relevant working experience
Knowledge of Graphic Art / Printing industry (advantage)

138

Field Service Engineer Resume Examples & Samples

Mainly based in Italy, you will also provide technical onsite support to customer installed base around Europe
Responsible for Spare Part car kit as well as return of spares
Provide Customer Satisfaction in the assigned region
Bachelor degree in electronic subjects (Electrical, Electronic engineering)
Flexibility to travel for long periods

139

Field Service Engineer Resume Examples & Samples

Acting as point of technical escalation within your modality(s) for remote and field based engineers to reach timely resolution to customer issues
Maintaining up to date, proficient knowledge, use of all customer services tools and applications
Actively participate in an ongoing rotation with the Remote support team, providing customers with direct remote support
Take a lead role within the modalities trained to support the development of engineers, through collaboration and face to face coaching
Carry out Corrective, Preventative, Installation and Field Change order activities on complex healthcare systems
Diagnose mechanical, hardware and software system failures using established procedures and information
Contribute towards technical knowledge sharing through ongoing collaboration with field and remote colleagues
Determine most cost effective repair/solution to minimise customer downtime
Take a lead in managing and supporting technical escalations through to resolution ensuring all stakeholders are continually updated of progress according to the company process
Maintain a high level of knowledge through continual training and development to ensure regulatory compliance is maintained
Takes responsibility and ownership for self-development to ensure technical and behavioural skills meet our customer requirements
Maintain a high level of administration compliance adhering to reporting and administration procedures in a timely and efficient manner to meet regulatory requirements
Ensure all company property including test equipment , tools and spare parts are handled and stored in a safe and careful manner

140

Field Service Engineer Resume Examples & Samples

Learning and maintaining awareness of all safety and environmental practices,
Performing customer service and account maintenance duties for established customers
Gaining customer insights by chemical analysis on site and interpreting results to provide recommendations to improve the quality of water treatment,
Extract and analyse data using digital technology to drive product strategy and improve performance. (iService),
Support for costing of maintenance contracts Participation in Piloting and Field trials,
Trouble shooting,
Project scoping, costing and co-ordination,
Acting as a knowledge resource to customers, using GE technology to solve identified water treatment needs, including customer reporting and data processing,
Partnering cross-functionally within the organisation to optimise our solutions offering,
Assisting with generating new sales by accompanying experienced sales representatives to understand the business and sales approach of the organization,
Preparing sales calls, including research, proposals/contracts, summaries of sales activities and follow-up
Chemistry, Chemical Engineering, Microbiology, Mechanical or Environmental Engineering degree (or equivalent in knowledge/experience),
Job experience in water/process treatment company or industrial plant (steel mill, power plant, chemical plant [with Petrochemical and/or Refinery background]) is a plus,
Possession of a valid driving licence,
Computer literate in Microsoft Office packages,
Fluent in English and Polish,
Czech and Slovak languages will be an advantage,
Flexible, adaptable, self-motivated and enthusiastic,
Passion for our water treatments,
Experience working in a water or process treatment company or industrial plant (steel, power, chemical) is an advantage,
Experience abroad (e.g. studies, practical experience, work & travel),
Proven time management and organizational skills to quickly identify and prioritise issues, create solutions, meet deadlines and anticipate future needs of the business,
Strong decision maker with the ability to exercise independent judgment consistent with department guidelines,
Team player with strong interpersonal skills, capable of working within a globally diverse team across different time zones,

141

Field Service Engineer Resume Examples & Samples

Meeting Health and Human Services, Environment Health and Safety and/or other applicable regulatory requirements
Embracing Change & Demonstrating Enthusiasm: Adapts to changing circumstances. Accepts new ideas and change initiatives. Adapts interpersonal style to suit different people or situations. Works hard and puts in longer hours when it is necessary. Identifies development strategies needed to achieve career goals and meet new or changing demands of the job
Commercial Thinking: Keeps up to date with competitor information and market trends. Identifies business opportunities for the organization. Demonstrates financial awareness

142

Field Service Engineer Resume Examples & Samples

May include application training of clinical or scientific staff on designated equipment
Must have and maintain a valid Driver’s License
Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary
Demonstrated understanding that customers determine our success
Willingness to learn and adapt to changing environments

143

Field Service Engineer Resume Examples & Samples

New installations and implementation of the Ultra Fast Scanner for new customers
On-site and remote support of the clients in case of malfunctions, both remotely and on-site, depending on the customer’s needs and severity of the problem
Execution of action plans and solutions deployment together with the Customer Service Manager
Repairing of the scanner by replacing mechanical and electronic parts
Creating detailed reports regarding the nature of the problem, investigation of the related factors, resolution and possible complains from the client and deliver the results to the Customer Service Manager
Conducting performance and quality tests of new scanners
Performing planned and corrective maintenance on the scanner
Contribute to the continuous improvement of the customer service processes
Flexibility, positive attitude and commitment/engagement
Willingness to travel (around 40%) on a short notice
Good communication skills, team spirit and customer focused
Fluent in English and Dutch

144

Field Service Engineer Resume Examples & Samples

Complete the administration requirements of the role in accordance with the quality system in a timely and accurate manner
Provide feedback to the Service Manager any problems, solutions or opportunities which may need to be communicated to other parties
Carry out without supervision corrective maintenance within acceptable time-scales prompting escalation of the problem if required and maintaining ownership of problem until customer is satisfied
Install without supervision all systems within the product portfolio to the required specification and within the project time-scales
Identify and implement improvements that enhance the customer’s satisfaction with Elekta
Excellent knowledge and proven skills in electronics, mechanics, pc’s & servers, networking, high vacuum, high/low voltage & current, diagnostic equipment and a general knowledge of all engineering disciplines
Highly motivated, dynamic, have good leadership skills & be a good problem solver
Strong customer focus and have excellent customer service skills. To ensure that all customers are provided with high quality care and attention throughout the sales and service process, so that each customer is fully satisfied with the support they receive from Elekta
Excellent communicator skills are a must, as are written and verbal output shall be concise and accurate
Must be prepared to travel up to 75% including extended visits

145

Field Service Engineer Resume Examples & Samples

BSc Degree in Chemistry, Biology, Physics, Life Sciences or equivalent
Strong people skills acquired from activities such as tutoring or consumer customer interactions is highly desirable
Sufficient planning, problem-solving, and communication skills to function with minimal supervision and to complete multiple technical duties of varying complexity
Hands-on experience with analytical instrumentation (i.e.. AA's Liquid Chromatographs, Mass Spectrometers, UV/VIS Spectrophotometers, Gas Chromatographs, and Data Systems) is strongly desired
Demonstrated technical skill from activities such as electronic projects and electronic/computer troubleshooting skills is highly desirable
Experience with maintenance and troubleshooting of analytical instrumentation is highly desirable

146

Field Service Engineer Resume Examples & Samples

Degree in engineering or degree in control & process automation (Minimum technical College level)
Minimum 2 years of experience from Process Industry
Drivers license for car (class B)

147

Field Service Engineer Resume Examples & Samples

Meet the Corporate , customer and legal obligations of Health, Safety and Environment (trainings, use of PPEs and safety observations)
Customer growth and development: Identifies and develop opportunities for business growth cooperating actively with sales to progress them having an active and influential role with the customer to develop the solution. Actively engages with sales to pursue the opportunities (actively generates sales leads)
System upgrades and modifications (Installation/configuration/implementation & commissioning) of Honeywell’s product range including Industrial control & safety systems, 3rd party DCS Systems or SCADA products to meet customer specifications. Performs systems modification and upgrades (of different level of complexity according to job qualification)
System diagnosis: Diagnosis and escalation for rectification of issues in application software
Quality of delivery: Deliver promptly against service request, respecting agreed timing
Bachelor degree in engineering (engineers)
Experience in maintenance of automation control system for sophisticated industrial environment is preferred
Knowledge of electronic systems (installation / configuration / implementation)
Understands project life cycle from requirements to delivery
Understanding of the cost structure of service agreements
Basic knowledge of project management skills: able to use project documentation

148

Field Service Engineer Resume Examples & Samples

To maintain and establish a good working relationship with the customers
Ability to schedule and plan periodic maintenance service to contract customer base on service contract requirements
Manage, organizing, accessing the sub-contractors work to meet the customer expectations
To propose small work quotation for customer and carry out the proposed work on acceptance
Working knowledge with detailed diagrams, plans and shop drawings
To lead a team of technicians to perform the periodic maintenance service and attend to customer’s demand calls
Provide value-added services to Honeywell customers
To support the project manager on big scale project to execute the project smoothly, on-time and on budget
Ability to handle multiple projects with different customer sites
Adhere strictly to the Honeywell HSE policy and requirements
The ability to work as a part of the team
IT competence
Key learner

149

Field Service Engineer Resume Examples & Samples

Perform commissioning activities on broadcast transmitters at customer sites – includes check-out of mechanical installation, turn-on and performance report
Provide technical advice/training in operation and maintenance of transmitter equipment to customer’s engineers
Provide troubleshooting support to customers both on site and remotely, via phone or e-mail
Perform preventative maintenance and emergency repairs on transmitters and RF equipment at customer site
Plan and coordinate activities to resolve technical and logistical issues and provide documentation of site activities. Ensure factory and customer’s representative are kept fully informed of plans and site progress

150

Field Service Engineer Resume Examples & Samples

Minimum 2 years professional experience in medical equipment maintenance and/or maintenance of other equipment
Basic knowledge of electrical engineering, electronics, radio engineering, mechanics
Basic knowledge of physics of the magnetic field, X-rays, ultrasound
Knowledge of the technical characteristics, design specifics, purpose and equipment operation modes, rules for operation and use the equipment
Knowledge of maintenance, repair, operations methodology and technology
Knowledge of the repair work methods; scheduled preventive maintenance system and efficient Equipment operation
Knowledge of the purpose and way of application of the control and testing instrumentations according to their specialization and technical documentation for the equipment
Knowledge of computer technology, including software setup methods, computer networks
Effective communication skills with the users of the equipment by phone and while performing repair work on the customer sites, including briefings, instructions, counseling, complaints and claims prevention and conflict resolution
Skills to fill in the customer documents on the results of the completed work (acts of acceptance, installation certificates, reports and other documents) according to the Company standards and approved by customers
Safety knowledges; the admission to work relevant the specialization

151

Field Service Engineer Resume Examples & Samples

Engineering Skills: Field engineers must be able to interpret drawings, must have a basic understanding of Industrial processes and operation of turbines, compressor and generators
Management Skills: Field engineers will be responsible for management of a crew of Supervisors and technicians during outages. They should be able to manage this crew to meet the job safety, budget, schedule and quality requirements
Contract Management Skills: Field engineers will be responsible to manage the outage contract. They must negotiate additional work with the customer and at times with vendors
Communication Skills: Field Engineers must have strong negotiation and interpersonal skills to interface with division and customer management, and professional, technical and crafts personnel to achieve Siemens objectives. They Requires strong writing skills to prepare accurate reports for internal and external (customer) use
Planning Skills: Field engineers are required to develop outage implementation plans, schedules, checklists, contingency plans, risk assessment etc
5 years or more of successful experience in related field and successful demonstration of key responsibilities and knowledge as presented above

152

Field Service Engineer Resume Examples & Samples

To prepare service reports for the service to the clients and internal records
Responsible for site requirement, provide prompt technical support
Provide technical and commercial solution to meet the customer’s requirement, follow up the service contract
Good cooperation within the team and between teams to accomplish the annual service task
Other jobs assigned by service manager

153

Field Service Engineer Resume Examples & Samples

Maintain and service inverters and associated capital equipment to ensure 100% customer satisfaction
Interact with customers and coworkers at a professional level, able to work both independently and as part of a multi-tasking team
Perform depot based repair, testing and re-certificating of inverters
Perform remote on site customer services, including installing, commissioning, troubleshooting and repairing of inverter equipment and related products
Calibrate and coordinate equipment according to precise specifications
Provide technical support to customers on site and via telephone and email
Provide multi-level user training
Provide support to engineering, manufacturing, and sales
Provide adequate documentation and reports upon completion of each assigned job
Perform field engineering projects while maintaining safety standards
Complete onsite audits for improved reliability
Carry out on site root cause analysis on equipment failures
Prepare proposals for services and engineering activities
Prepare and deliver project documentation and progress reports for internal and external clients
Execute field and office performance and failure testing, include analysis and repair plan
Act as technical liaison between Power One and client
Make recommendations, based on audits and analysis, to technical personnel for repair and maintenance of equipment
Support 3rd party field personnel in execution of activity under Power One
High School Diploma or GED and 5 years of work experience
High School Diploma or GED and 7 years of work experience
Bachelor's Degree in Electrical Engineer and 3 years of experience servicing electronic equipment, AC/DC Power Conversion/Generation and Control experience in industries such as Solar, Wind, UPS, Generator, Switchgear, Utility or similar (preferred)
Knowledge of Mechanical principles, electronics and AC/DC power distribution
Communication system knowledge
Ability to lift and move objects up to 70lbs
Ability to travel up to 70%, some nights and weekends
Ability to interact with all levels of management and customer base
Demonstrated ability to troubleshoot electrical and electronic circuits
Ability to read and understand electrical and electronic schematics and mechanical drawings
Ability to configure and repair communication hardware and software
Good communication skills, use of standard work related PC programs

154

Field Service Engineer Resume Examples & Samples

4+ years of medical device experience
4+ years of mechanical, electrical, and Windows based computer experience providing technical support & services
Familiarity with most commonly used test equipment (i.e.: dosimeter, power supplies, DVM's, signal generators, flow meters, etc.)
Ability to read and understand schematics and engineering drawings
Familiar with the FDA 21 CFR, CGMP for Medical devices
Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements
Ability to work under general supervision with a high degree of technical and organizational competence
Associates or Bachelor’s Degree in Electrical Engineering or Scientific discipline or similar related field (or military equivalent)
Biomedical Engineering background (or military equivalent)
Systems are primarily used in the operating room, so healthcare / surgical setting experience
Experience with x-Ray systems particularly mobile fluoroscopy or CT systems
Familiarity with FDA product requirements and state regulations
Demonstrable skills in Microsoft Office products as well as ERP and CRM software packages including SAP and SalesForce.com
Highly organized with the ability to be flexible, multi-task and prioritize multiple assignments
Strong attention to detail and accuracy
Familiarity with regulatory guidelines and radiation safety
Able to lift a minimum of 50 pounds

155

Field Service Engineer Resume Examples & Samples

Experience in health care / clinical environments
Experience in delivering in-service or similar type technical training and education
Ability to build strong customer (internal and external) relationships throughout a customer organization, at all levels
Experience in a “team oriented” technical environment
Computer literacy including sound knowledge of the MS Office suite of software
Model Medtronic Leadership Expectations & Behaviours
Familiarity with most commonly used test equipment (i.e.: power supplies, DVM's, signal generators, flow meters, etc)
Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner, are necessary to accomplish this task
Ideal candidate will have

156

Field Service Engineer Resume Examples & Samples

Manage a territory from technical, customer satisfaction and service perspective
Carry out new equipment installations in consultation with the customer & sales force
Perform Repairs, Planned Maintenance plus submission of documentation on time with attention to detail and with proper consultation with the customer
Provide sales and marketing colleagues with support when required
Actively promote and sell Alcon Service Agreements
Understand and adhere to all quality and ISO requirements
Act in accordance with Novartis and Alcon Values and behaviours

157

Field Service Engineer Resume Examples & Samples

An Associate’s degree in electronics, computer or equivalent technical or Military Electronics and 1-5 years of technical service experience is preferred
Proven record of field service experience preferred. Will consider related experience from a manufacturing environment
Ability to use all types of hand tools and digital test equipment
Knowledge of mechanics and electronics
Working knowledge of Windows Operating Systems and the ability to read blue prints and schematics
Familiarity with the Windows File System Structure and related basic Windows troubleshooting practices is a plus
Must possess a valid drivers’ license
This position requires up to 75% travel

158

Field Service Engineer Resume Examples & Samples

Help in proving field service and supporting product sales and marketing efforts for a designated region
Travel onsite to visit customers for installation
Perform operational training to the customer
Lead to attend breakdown call for customers
Support efforts to gain industry acceptance of our protocols and methods
Expected to travel up to 80 % of the time on a monthly basis or more, with anticipated travel
Degree in science or instrumentation
2+ years of service experience
Expert level customer (presentation and public speaking) skills

159

Field Service Engineer Resume Examples & Samples

Assures responsive telephone support and diagnostic as well as on-site Services to exceed the customers expectation and making them successful by using TMO instruments. Actively promote our contract products. (80%)
Ensures highest professional relationship with our customer base to achieve customer loyalty and escalate issues if necessary to solve critical tasks in the fastest way possible. Follow our ethical business conduct guidance
Is responsible for managing the company’s assets provided, such as Car Stock/Inventory of Parts, Computer, Telephone, general Tools, Software, Company Car, Manuals etc.. (5%)
Optimizes the own work schedule by coordinating with all the necessary partners for service planning/scheduling (Dispatching function, Team Leader, others). (5%)
Is responsible for reporting accurately and in a timely manner, all activities as required (e.g. Field Service Reports, Expense Reports, etc.) (5%)
Assures alignment of all activities at the customer site with the rest of TMO and informs other parts of TMO about important information with respect to our customers (e.g. information about new purchases for sales/lead generation) (5%)
Microsft Office and data base skills
Willingness to travel mainly within UK West Midlands region but frequently as well through Europe/European territory. For training or special calls, international traveling including all EMEA Territory and the US is required
Excellent English skills, both verbal and written
A foreign language skill is desirable

160

Field Service Engineer Resume Examples & Samples

Achieves customer satisfaction (CAS) targets as specified annually
Collaborates with internal partners to resolve customer issues and improve processes
Follows all reporting responsibilities of Remote Service Dispatch (RSD), Escalation, Field Problem Report (FPR) and Field Service Report (FSR) submissions
Is familiar with and follow policies that pertain to the handling of spare parts: ordering, usage, returns, physical count, car stock management, etc
Executes Qualification & Validation Products at customer sites
Requires a bachelor’s degree in biomedical engineering, microbiology, biology, chemistry or engineering
Aptitude for learning and understanding IT systems and processes
Experience in a clinical, diagnostics and/or other regulated environment (CAP, CLIA, FDA)
IND-LSG

161

Field Service Engineer Resume Examples & Samples

To ensure that all Service site activities are undertaken in full compliance with GE Grid and client policies and procedures, and UK (and international) legislation
To ensure accurate on-site records, reports and quality documentation are created, filed and circulated in accordance with GE internal governance and GE quality plans
To undertake a liaison role between the UK Service business, Solutions Unit and the relevant product Unit
To effectively supervise, train and mentor GE staff in the role of a Service Engineer (where applicable)
Experience in the installation, repair, commissioning and maintenance of HV Plant and Transformers
Knowledge of the Construction (Design and Management) Regulations and a good understanding of the roles and duties of the Principal Contractor and Contractor
Site Construction experience in a position of leadership (Foreman/Charge hand)

162

Field Service Engineer Resume Examples & Samples

Manage ongoing preventive maintenance, repair and calibration of installed products
Ability to perform on-site installation of systems and equipment
Build and maintain reliable reporting and tracking systems to utilize field data and ensure availability and reliability of the product is sustained
Respond and resolve requests for emergency repairs and services to troublesome equipment
Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
Develop and further expand technical knowledge and expertise, and any currently recognized industry standards for engineering ability
Maintain knowledge of applicable product line warranties to accomplish effective warranty administration
Provide leadership and technical assistance to skilled labor performing work on customer sites
Knowledge to troubleshoot and provide routine maintenance for a wide range of equipment vintages
Prepare timely and accurate technical reports for customer records and a reference for future issues
Able to build and develop strong relationships with external and internal customers
Perform Communications Engineering tasks in support of program objectives
Participate in safety analyses and provide input into system test and validation activities
Provide technical support to program managers and project engineers when communicating with customers
Develop creative solutions / architectures and define and document communications system requirements for new and existing products via system specifications and technical memorandums
Bachelor’s degree in Electrical Engineering is
Strong critical thinking, problem solving, and
Prior field engineering experience would be

163

Field Service Engineer Resume Examples & Samples

EH&S compliance
Contacts with customers
Minor assembly, as required
Operation at BOO or Mobile sites when required
Project co-ordination
Customer reporting/Data processing
Support for costing of contracts
First line trouble shooting
Participation in Piloting and Field trials when required
Servicing of Chemical Accounts
Travel outside of the geographic area when needed

164

Field Service Engineer Resume Examples & Samples

Completing Preventative Maintenance and Field Modification Instruction
Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology, equivalent military education or Associates Degree with 2 years experience servicing electronic equipment, or a High School Diploma/GED and 12 or more years experience servicing electronic equipment
Supporting & Cooperating: Demonstrates an interest in and understanding of others. Adapts to the team and builds team spirit. Listens, consults others and communicates proactively. Supports and cares for others. Upholds ethics and values. Appropriately follows instructions from others

165

Field Service Engineer Resume Examples & Samples

Report all work related accidents (including vehicle), diseases, dangerous occurrences, near misses, incidents and damage to property to Line Manager and EHS Manager, preferably through Gensuite
On site chemical testing and program follow-up
First line trouble shooting for Cooling, Boiler, Water & Waste and Industrial process water treatment applications
Execute Site Surveys, Equipment Start up and Commissioning
Retain verbal and written contact with customers
Minor assembly operations, as required
Project coordination
Support costing of contracts
Conduct technical trainings
Fulfill Piloting and Field trials when required
Participate in the local team meetings to share best practices
Comply with integrity and safety as required by GE policies
Chemical background
Taking initiative – driven by technical improvements
Good knowledge of local language & English is required
Strong flexibility and problem solving skills
Competence with windows office software and GE IT tools is a must

166

Field Service Engineer Resume Examples & Samples

Provide technical on-site support to customer installed base under the regional SLA
Support sales and existing marketing functions for shows/exhibits at the country stated
Customers are normally within a 160 km radius further travel can be expected)
Responsible for spare parts consumption reduction
Team work – locally & across geographies
Strong understanding of HPs portfolio, contracts

167

Field Service Engineer Resume Examples & Samples

To work with early module and system configurations in support of the design, make and test process. Including documenting, reporting and analysing of data
To work in a new manufacturing environment in the production of early ATL systems. To develop SOPs and TRSs for transfer into service procedures
To accumulate knowledge and expertise and transfer that into 4th line support activities e.g. planned and corrective maintenance; spare part replacement; service workflow design and test; training course structure and content including lesson plans; installation sequence
Provide regular feedback on product performance, defects, quality and design improvements
To share knowledge and support the training & competence development of new less experienced FSE’s
To work with supplier organisations e.g. Philips Healthcare to ensure seamless communication and corrective action of suppliers subsystems. Ensuring customer satisfaction
To use appropriate IT information systems to ensure data is always up to date and accurate e.g Movex, CLM
Substantial experience in servicing Linac systems or very similar technology
Minimum HNC or equivalent in a related engineering discipline[s]
Extensive practical, manual and workmanship skills

168

Field Service Engineer Resume Examples & Samples

Operate, Maintain and Interrogate Honeywell BMS & Field Control Systems
Undertake PM tasks on HVAC Controls systems
Modify and Interrogate BMS Software programmes and systems
Continually ensure all Energy Saving measures for all Building Services are monitored and modified accordingly
Develop and maintain the excellent customer relations already achieved on site
Undertake Out of Hours Works as requested
Form part of the current 'on call' team rota for out of hours support
Must be capable of producing minor reports on reactive works undertaken
Must undertake all work and documentation to a high standard
Must be able to work within a PM Schedule from week to week
Must be able to resolve reactive works quickly and effectively
Previous experience of servicing BMS systems
Previous experience of Honeywell EBI Software products
Knowledge of Honeywell products including CARE
Ability and willingness to learn about new systems and operational procedures
Experience and knowledge of operating and maintaining HVAC BMS systems

169

Field Service Engineer Resume Examples & Samples

Negotiating and developing project contracts, and assist account managers in putting out quotations and tenders
Organizing, commissioning and assessing the work of contractors
Working with detailed diagrams, plans and shop drawings
Using specialist computer-aided design (CAD) software and other resources to design the systems required for the project
Managing and forecasting spend, ensuring that work is kept to budget
Overseeing and supervising the installation of both maintenance and A&A works, and specifying maintenance and operating procedures
Monitoring building systems and processes which includes Building Management System, Fire Alarm System, CCTV System, Card Access System, Visitor Management System etc
Liaising closely with other professionals, including structural engineers, builders, architects and consultants, surveyors and in-house project teams
Attending a range of project group and technical meetings
Ensuring that the design, maintenance and installation of building systems meets legislative and health and safety requirements
Advising clients and consultants on energy use and conservation, aiming to minimize the environmental impact and reduce the carbon footprint
Working on a variety of projects within a short period of time
The job is generally a mixture of office and site work, which the latter consists of site planning and coordinating survey, maintenance, troubleshooting and installation
Installed systems mainly Building Management System, Fire Alarm System, CCTV System, Card Access System, Visitor Management System and In-Room Control Systems. Each system will require you to develop specialist skills
Building services engineering
Energy engineering
Other Engineering degrees

170

Field Service Engineer Resume Examples & Samples

Troubleshoot and repair down equipment to include ordering and transacting parts as required
Install and / or relocate equipment. Perform actions required to ensure functionality of equipment before release to customer for production
Perform field modification and updates in accordance with released Engineering Change Notifications
Be liaison between field and factory to effectively communicate customer issues and support needs
Respond to emergency calls as required which at times could result in travel with short notice
Be prepared to travel when needed to support customers both domestically and internationally
Associate’s Degree in Electronics or other applicable field minimum. Bachelor’s Degree in Engineering or Technology preferred
Ability to regularly lift and / or move up to ten pounds, frequently lift and / or move up to fifty pounds, and occasionally team lift and / or move more than one hundred pounds
Ability to work in constrictive clean room attire, wearing appropriate personal protective safety equipment as required for prolonged periods of time
Read, comprehend and follow procedures
Effectively learn and master information from classroom and on-the-job training
Work independently and as part of a team

171

Field Service Engineer Resume Examples & Samples

Installeren, testen en calibreren van cardio / vasculaire röntgensystemen en opties in ziekenhuizen
Verantwoordelijkheid voor het volledige installatieproces en communicatie met o.a. de project manager en field service engineer over de uitvoering en gestelde targets, dit als vertegenwoordiger van Philips
Troubeshooten van technische issues op sub-assembly en systeemniveau
De geconstateerde mogelijke tekortkomingen en/of verbeteringen terugkoppelen naar de ontwikkelafdeling en/of Operations om de kwaliteit van het product & proces te verhogen en de eisen van Operations (fabricage & installatie) zeker te stellen
Assembleren en testen van de IGT systemen in de fabriek wanneer je niet bij de klant actief bent

172

Field Service Engineer Resume Examples & Samples

Interfacing with the Southern California Edison Operations, Maintenance and Engineering organization and staff
Coordinate the efforts of the Siemens technical team including scheduling, security requirements, spare parts and scope of work and proposal creation
Possess complex technical knowledge of High Voltage Substation equipment, O&M. Able to recommend and execute technical solutions in conjunction with Siemens Technical team
Strong communication skills effective in English, written or verbal; exercise independent action, judgment and risk management; excellent report writing skills required
Demonstrated inquisitiveness, decisiveness, positive attitude and teamwork
Lead and demonstrate Safety Leadership of a Siemens Zero Harm Culture
Effectively manages all site activities on FACTS installation including specification compliance, quality and safety requirements and interfaces with the customer
O&M support for all forced outages with immediate action required to provide operation direction during the outage
Leads on-site technical support during installation and maintenance activities
Leads root cause analysis reporting and interfacing with customer and factory. Develops and submits report and documentation both internal and external; including NCR and RCA on site activities
Must be familiar with safe high voltage substation operation and switching, including the construction and maintenance of transformers, breakers and other various electrical components
Proficient with the use of electrical test equipment (e.g. fluke, high voltage test equipment)
Performs and supports onsite and remote troubleshooting, failure investigation, repairs and equipment refurbishment
Must be available for callouts to troubleshoot emergency problems on short notice/on an on-call basis
Participate in the development and implementation of service programs, O&M contracts and scheduled maintenance. Leads and teaches internal staff in the proper operation and maintenance of FACTS equipment and installations
Successfully demonstrates thorough/advanced knowledge of FACTS equipment and applications, basic design, associated equipment and Control and Protection principles
Demonstrate knowledge of safe electrical work practices, quality systems and project management skills. Ability to troubleshoot high voltage equipment (i.e. 345kV), low voltage equipment and control & protection relays
Must have the ability to read and interpret single line, three line, and control circuitry diagrams
Candidate must be skilled with computers to interface to test equipment and Microsoft Office applications
Demonstrates working knowledge of NERC Compliance controls, regulatory matters, security, business applications, and critical infrastructure

173

Field Service Engineer Resume Examples & Samples

Assure responsive telephone support and diagnostic as well as on-site Services to exceed the customer’s expectation and making them successful by using TMO instruments. Actively promote our contract products
Is responsible to manage the company’s assets provided, such as Car Stock/Inventory of Parts, Computer, Telephone, general Tools, Software, Company Car, Manuals etc
Optimize the own work schedule by coordinating with all the necessary partners for service planning/scheduling (Dispatching function, Team Leader, others)
Is responsible to report accurate and timely of all activities as required (e.g. Field Service Reports, Expense Reports, etc.)
Minimum 2-5 years experience servicing analytical equipment or equivalent applications specialist experience. Optical Emission and XRF instrumentation experience is preferred
Willingness to travel mainly within the appointed region but frequently as well through Europe/European Territory. For training or special calls, international traveling including all EMEA Territory and the others if required
Willingness to travel mainly within the appointed region but frequently as well through Europe/European Territory. For training or special calls, international traveling including all EMEA Territory and the US if required

174

Field Service Engineer Resume Examples & Samples

Ensuring customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance. This could include providing customer training as required
Drive business results by actively participating in Field Service Engineer (FSE) Lead Programs with the intent of driving potential sales opportunities and increasing revenue
BS Degree in Sciences (Chemistry, Biology, etc.) and/or equivalent combination of education and experience
7+ years of related hands-on LC and LC/MS experience preferred
Experience working on Non Agilent analytical equipment (Waters, Shimadzu, Thermo, Perkin Elmer, etc.) is a plus
Proven track record in LC or LCMS operation, maintenance, installations, or repairs
Must be available for up to 30 percent travel that may include over-night stays

175

Field Service Engineer Resume Examples & Samples

The purpose of this position is to perform and provide maintenance, testing, engineering and, programming of any type of Trend Building Energy Management System (BEMS) equipment, systems and subsystems (including software where applicable) from simple to complex in nature
The role performs or provides counsel on diagnosing and repairing equipment and systems (both hardware and software)
Provide superior individual performance through excellent customer service
Respond to customer requests for support or advice ensuring effective resolution of customer requirements or referring as appropriate
Develop, maintain and improve relationships with the customer by providing expert advice and acting as a specialist resource
Ensure delivery of value to Trend clients and customers

176

Field Service Engineer Resume Examples & Samples

Identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate Service and Sales Personnel
Demonstrated repair and troubleshooting skills with imaging equipment (iXR (Cardiovascular), DXR and Multi-Vendor) additional training as needed
Ability to participate in on-call rotation available to respond onsite 24x7 as needed

177

Field Service Engineer Resume Examples & Samples

Associates degree in electronics, engineer or other applicable field. (Bachelors Degree in Engineering or Technology preferred). Previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment, repair and/or installation of company equipment and company procedures may qualify
Ability to regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pounds, and occasionally team lift and/or move more than one hundred pounds
Ability to work rapidly for long periods of time when needed, including routinely bending, stooping, reaching, walking, and standing in one location
Read, comprehend and use written materials
Articulate and comprehend information in conversations
Recall information incidental to the task at hand
Integrate ideas and data for complex decisions making
Determine and follow precise sequences
Analyze, synthesize data and information
Complete complex tasks
Maintain predictable and reliable attendance
Adjust to flexible schedule
Maintain focus and concentration for extended periods of time
Maintain socially appropriate affect, temperament, and behavior
Work with constant background FAB noise

178

Field Service Engineer Resume Examples & Samples

Bachelors or Master Degree within the science field preferred; Equivalent combination of education and industry experience may also be considered
4+ years of experience working in Spectroscopy and/or Chromatography preferred
Experience with Spectroscopy systems: ICP MS, ICP OES systems ideal
Experience with maintenance and operations of equipment strongly preferred
Must be available to travel up to 10% of the time for over-night stays

179

Field Service Engineer Resume Examples & Samples

University degree in one of engineering departments ( electrical, electronic, mechanical, control and mechatronics engineering )
Fluent command of written and spoken English
Basic computer and controls knowledge
Customer-focused attitude
High sense of self-responsibility
Result-oriented approach and problem solving capability

180

Field Service Engineer Resume Examples & Samples

Undertakes scientific instruments installation, basic training, maintain, telephone and on-site service
May help and coach other field service engineers to make solution to solve on-site problems
May liaise with global technical support center and other specialists to report and correct faults
Bachelor degree or above, major in: Physics or Electronics，Biology etc
At least 3 years working experience. Experienced in Health Care or Biotech & large corporation is welcome
Proven system analytical problem solving skills
Able and willing to learning new technology and new skill
Well communication skills required, either to internal partner and customers
Well oral and written English skill
Well computer skills using windows and Microsoft office
Able and willing to travel extensively to cover our distributed instrument base

181

Field Service Engineer Resume Examples & Samples

Technical Support
Plan and deliver PMV’s within the stated business objective
Ensure the required customer SLA is achieved (24 or 48 working hours) and recorded accurately in CRM
Complete service reports in a timely and accurate manner
Maintain working knowledge of all systems
Provide support for other engineers when required
With the agreement of the Technical Support Manager provide support for the customers in London and the South East
Support area managers when required to develop business opportunities
Follow the procedures outlined in the Quality Management system
Maintain accurate records of spare parts, ensuring parts are used appropriately and usage is kept within spare part budget
If required provide customer training for new software and upgrades
To promote good team working within group
Participate actively in organised service and sales meetings when required
Encourage an open dialogue exists between Technical Support Manager, Laboratory Sales Manager, Laboratory Sales Representatives and Irish Business Manager
To encourage active communication between members of the group and other company members

182

Field Service Engineer Resume Examples & Samples

Manages travel expenses and follows company travel policies and guidelines
Requires a bachelor’s degree in bio-engineering, biology, chemistry or related field or equivalent work experience and knowledge
Minimum of 3+ years of relevant experience in a related science, engineering and/or customer facing role

183

Field Service Engineer Resume Examples & Samples

To work with early module and system configurations in support of the design, make and test process. Including documenting, reporting and analysing of data. Project
To work in a new manufacturing environment in the production of early ATL systems. To develop SOPs and TRSs for transfer into service procedures. Project
To work with partner organisations like Philips Healthcare to ensure seamless communication and corrective action of suppliers subsystems. Ensuring customer satisfaction
To use appropriate IT information systems to ensure data is always up to date and accurate e.g Movex, CLM,
Note: Consortium sites are customers who have committed to work with Elekta to test and develop the new system prior to commercial release
To provide feedback to project teams and line manager any problems, solutions or opportunities which may need to be communicated to other parties
Demonstrates innovation and use experience to influence design changes to improve product performance
No budgetary responsibilities
No Line management or supervisory responsibilities
Responsible for completing set jobs in timescales determined by Service manager
Minimum 5 years experience in servicing Linac systems or very similar technology

184

Field Service Engineer Resume Examples & Samples

New graduate with a Bachelor/ Master Degree in Information Technology/ Engineering
Fundamental understanding of networking and electronics,
Ability to manage problem solving
Ability to work in team
Deliver required results with high levels of customer satisfaction, both internal and external

185

Field Service Engineer Resume Examples & Samples

Be able to Identify product competitors working in the territory
Strong E&M/Life Science industry engineering background &/or extensive scientific/ functional knowledge of product applications
Strong focus on building positive customer relations

186

Field Service Engineer Resume Examples & Samples

Bachelor’s degree or higher in Engineering from an accredited program
EIT/FE (Engineer in Training / Fundamentals of Engineering) preferred
Strong technical, mechanical, and computer skills
Strong math skills for analysis of field-testing data
Proficient with MS Word, Adobe, Outlook and Excel
Available to travel extensively throughout the United States and abroad (up to 50% of the time)
Excellent physical condition and willing to work in physically demanding environments (high temperatures, loud, dusty, etc.)
Have a strong work ethic, superior analytical problem solving skills, and the ability to work with minimal supervision
Experience working in a power plant or similar environment is a plus
Valid driver’s license with clean driving record: NO tickets, NO accidents. Clean Background. Drug Free

187

Field Service Engineer Resume Examples & Samples

Bachelors or Master or equivalent in Analytical Chemistry background. Priority for candidates who have relative experience
Good knowledge on chemical analysis instruments, especially for GC, LC, GCMS related knowledge, including fundamentals and applications
Good knowledge on PC Operation and networking, including Windows and MS office etc
Honesty, Integrity and cooperation. Be happy to do service job for customers. Frequent business travels are needed
Be fluent on English and Chinese, and good communication skill

188

Field Service Engineer Resume Examples & Samples

>3years life science and chemical analysis instrument service experience (not limited to Agilent instruments)
Bachelors or Master or equivalent in Analytical Chemistry or Pharmaceutical background
Good knowledge on chemical analysis instruments, eg. LC, GC, UV, GC/MSD etc, including fundamentals and applications
Excellent customer handling skills

189

Field Service Engineer Resume Examples & Samples

Responsible for executing service events and to follow relevant Philips quality standard policies
Responsible for completeness and accuracy of service records with particular attention to test & inspection results
Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
Use company property with care to ensure optimal results with minimal operational costs
Responsible for using appropriate electronic measurement equipment in calibration controlled cycle
Report customer feedback and follow-up relevant assigned quality & regulatory training in a timely manner
Serve as company liaison with customer on administrative and technical matters
Keep an open and attentive eye out for business opportunities that will contribute to both customer satisfaction and gross margin

190

Field Service Engineer Resume Examples & Samples

Provides highly visible customer support through the performance of on-site installation, overseeing any necessary, troubleshooting, services
Instructs customers in the operation and maintenance of the system
Interpret customer needs and clarifies if the responsibility for problem

191

Field Service Engineer Resume Examples & Samples

Perform Startup/Commissioning on all SCHNEIDER ELECTRIC equipment across the entire SCHNEIDER ELECTRIC product line on single module and multi-module systems
Perform Preventive Maintenance on all SCHNEIDER ELECTRIC equipment across the entire SCHNEIDER ELECTRIC product line on single module and multi-module systems
Perform Unscheduled Maintenance on all SCHNEIDER ELECTRIC equipment across the entire SCHNEIDER ELECTRIC product line on single module and multi-module systems
Perform basic Power Audits of customer’s distribution systems, working with Sales to complete Availability Assessments
Document all required information for each site visit performed
Work with other team members to complete custom and large installation projects
Properly document, label, and return all defective parts utilized in the repair of SCHNEIDER ELECTRIC equipment to the designated disposal/repair location
Educate SCHNEIDER ELECTRIC customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as SCHNEIDER ELECTRIC
Assist SCHNEIDER ELECTRIC Service Partners in site visits, evaluating technical and professional performance
Associate degree in electronics/electrical with related experience, or have equivalent experience in a related field, or equivalent combinations of education and experience
Prior experience as an electrician preferred
Prior High Power UPS experienced is a plus
Intermediate English
High level of technical knowledge of electronic/electrical component theory
Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives. Work is usually quite independent of other team members
Must operate within division policy guidelines using independent judgment in achieving assigned objectives
Must comply with all safety policies, practices and procedures
Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers
Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of algebra and geometry
Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc
Handle multiple tasks simultaneously
Must be able to stand, walk, and sit for extended periods of time. Must be agile and mobile with respect to finger, hand, arm and leg movement
Must be able to communicate (speak and hear) effectively to various intellectual levels
Must be able to lift and carry heavy objects up to 50 pounds
Must be able to see and focus clearly up close as well as short distances

192

Field Service Engineer Resume Examples & Samples

Bachelor's Degree in Electrical / Electronics
3 to 5 years experience at industrial level
Experience in UPS field

193

Field Service Engineer Resume Examples & Samples

Manage installation and commissioning of HV equipment according agreed time and cost schedule
Test product functionality and follow health and safety measures
Instruct and train customer in safely operating the equipment
Analyze failure root cause and capture it in failure report and knowledge database
Respond quickly to customers in case of emergency and give full customer support during assigned work and stick to agreed schedule
Follow-up continuously with customer in case of delays in problem-fixing and recommend proper measures to prevent failures in future
Build up and pursue customer relationships through professional execution of work
Ensure customer satisfaction during and after on-site work and report any complaints through CCRP

194

Field Service Engineer Resume Examples & Samples

Provide on-site support of Avionics Installations and troubleshooting in an Aircraft Manufacturing environment
Verify reported defective products at Customer’s facility
Act as liaison between customer and other departments at Garmin

195

Field Service Engineer Resume Examples & Samples

Service and maintenance of Honeywell and third party equipment (as per trade expertise).Prepare the shop drawings and application projects specifically for Service projects/Quoted reactive work
Supervision of field installation, cabling in Service projects/Quoted reactive work
Determine equipment and accessory needs for implementation and inform FSL or FSS in time
Carry out design works, programming of HVAC controllers, Fire Panels, Access Control Panels
Prepare graphics and necessary programming works as per specifications
Be ready on the job site during temporary or final acceptance of Service projects/Quoted Reactive work
Availability for and performance of duties outside of normal working hours as per agreed rosters and as directed
Ensure delivery of value to Honeywell clients and customers
Support FSS or FSL for project cost and progress reporting
Analyze backward completion of the projects with difficulties/mistakes met and make necessary suggestion for organization tuning accordingly
Create new sales opportunities during the application of the project
Report possible future failures, disturbances and other opportunities for improvement
Estimate materials costs and quantities provide the information to the FSS or FSL, and Service Sales
Development and maintenance of site-specific documentation and quality assurance information as instructed by team leader
Follow the Honeywell SOPs, HSE and quality systems while delivering the periodic maintenance services as well as the execution of spot services and SLJs
Achievement, measurement and reporting of performance indicators and site service objectives
Carry out hazard and risk assessments for all tasks as per company policy and procedures
Report near misses, incidents and other opportunities for improvement
Degree in Electronic / Electrical / Computer / Mechanical / Control System or equivalent
Minimum 5+ years of experience on Integrated Building Management System project implementation
Exceptional working experience and knowledge in Johnson Controls products is a must
Schneider Building Management System experience is preferred
Strong working knowledge of HVAC Controls, Fire & Security Controls Systems
Strong technical knowledge on DDC controls, LON Works, Modbus and BACNET integration
Experience with principles of software engineering is a plus
Knowledge on computer hardware and networking preferred
Knowledge on software and application such as Microsoft Operating System & Office applications, AutoCAD and etc
Team oriented, self-motivated and likes to work hands-on
Strong commitment to safety and safe working environment
Arabic language proficiency preferred
Other requirements (licenses, certifications, specialized training, physical or mental abilities required) 
Valid driver’s License

196

Field Service Engineer Resume Examples & Samples

Professional handling of customer technical queries related to bioMérieux equipment and systems
Efficient scheduling of field service work to prioritise customer visits accordingly and operate effectively
Maintain an adequate level of car stock spares
Project a professional company image by being presentable to customers and sensitive to their needs. Operate in a tidy manner so Company property such as car, tools and spare parts etc are used correctly and looked after
Maintain a level of business awareness and communicate potential opportunities and threats to the sales teams or appropriate manager
Attend training courses locally and internationally in order to maintain knowledge at a sufficient level to perform one’s duties
Participate in projects as required
Complete accurately and in a timely fashion all administrative duties allocated in accordance with the job necessary for the efficient running of the Engineering Department
Liaise with other company personnel as required
Understand, follow and support company policy and rules as well as the current Health and Safety at Work legislation
Perform any other task as directed and deemed necessary for the effective operation of the Engineering Department and provision of support to customers
To be included in any on call rota deemed necessary once trained

197

Field Service Engineer Resume Examples & Samples

Strong robotics, fluidics, and pneumatics experience preferred
Ability to pass a comprehensive background check
Possess a valid Driver's License and maintain a clean driving record
2-5 years related field experience with direct customer interaction, preferably in a laboratory setting

198

Field Service Engineer Resume Examples & Samples

Provide Technical information/support to the Regional Technical Specialist network
Recognize trends and patterns in field failures and provide written feedback to Product Support Engineers to drive future designs
Assist Product Support Engineers to ensure new issues are fully investigated and that countermeasures are in place
Assist improving service diagnostic tooling and equipment. Both at a Software and Hardware level
Support with high level Incident response requests
Availability for occasional off-hours work and traveling
Strong ability to work and communicate effectively with her/ his team and peers within the service engineering organization
Exceptional capacity for managing simultaneous activities and challenges
Experience with complex automotive and electromechanical systems, preferably electric vehicles or high voltage DC systems such as DC storage or DC-DC converters
Skilled with common workplace and database software (MS Word, Excel, Visio, Access, etc.)
Experience with Service Engineering teams and working practice with Engineers within certain subsystems
Experience with OEM Diagnostic equipment, tooling and advance troubleshooting methods. Using Python, C++, Qt, UDS is preferred
Bachelor degree or higher in automotive or mechanical engineering preferred; minimum being Master Technician Status
Minimum 2 years’ experience as diagnostic/master technician or field support engineer
Be able to communicate in English (additional foreign languages a plus)
HVAC experience a plus

199

Field Service Engineer Resume Examples & Samples

Act as technical liaison between ABB and client
Support 3rd party field personnel in execution of activity under ABB
Strong verbal and written communication skills to communicate with and maintain effective relationships with customers
HNC/D Electrical Engineering field preferred
3-5 years of industrial field service experience
AC/DC Power Conversion and Control experience
Ability to travel up to 75%, including nights and possible weekends. High level of flexibility required
3 Years minimum Technical Service or Field Engineering background with on site experience
Power and electronic service background required, MV background (preferred)

200

Field Service Engineer Resume Examples & Samples

Minimum of 3 years servicing Philips equipment or 5+ years servicing competitors’ products
Demonstrated proficiency in resolving complex technical problems in designated modality
Experience with electronic circuit boards, processors and computer hardware including applications and programming
Proficient in Microsoft OS and database platforms
Proficient in Networking Technologies and troubleshooting methods
Proficient in troubleshooting and resolution of Electrostatic Discharge (ESD), Electromagnetic Field (EMF) issues found in the hospital environments
Proficient in the use of Patient Simulators and Electrical Safety test equipment
Knowledge of the Hemodynamic Monitoring waveforms and Vitals measured in the Catheterization (Cath)/Interventional Radiology (IR) Lab settings
Understanding of the Cath/IR Lab workflow to include Pre, Post and procedural activities
Understanding of medical grade video distribution system use in a Cath/IR Lab setting
Comprehensive understanding of system dataflow between Xper/Flex Cardio System servers, clients and infrastructure
Ability to work cohesively and effectively with employees at all levels / departments of the organizations
Be available 24 x 7 via phone or pager
Able to travel extensively, at least 70%, and must possess a valid driver’s license and good driving record to travel to the customer site, zone office, or identified locations for meetings
Average driving is 1 to 4 hours daily
Lift parts or carries parts weighing a few ounces to over 100 lbs. (assistance available when lifting items over 50 lbs.)
Frequently bends, stoops, twists, turns, and works in unusual positions using full body mobility
Potential exposure to hazardous physical, chemical, and biological agents

201

Field Service Engineer Resume Examples & Samples

Responsible for Major account management
Achieve highest customer satisfaction
Bachelors or Master or equivalent in Analytical Chemistry or Pharmaceutical background. Priority for candidates who have relative experience
Good knowledge on chemical analysis instruments, eg. LC, GC,GC/MSD,LC/MSD,AA,ICP-OES,ICPMS including fundamentals and applications

202

Field Service Engineer Resume Examples & Samples

On-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems
Install and optimize hardware/software/network products and configurations at customer sites
Serve as an internal resource on technical issues
Train other field engineers or customers
Calibrate equipment on-site for large volume customers
Bachelors or Master Degree or University Degree or equivalent
Minimum of 4 years relevant experience, with typically 5 to 8 years with Lab Informatic systems
Knowledge of chromatography and/or spectroscopy a plus

203

Field Service Engineer Resume Examples & Samples

Identify, troubleshoot and resolve malfunctions in order to bring new platforms into the operational network. Supports transition of services and products to ensure compliance with DISA contract requirements
Responsible for the installation of DISA’s IP based (classified/unclassified) LAN/WAN, DWDM and SONET networks whether it be hardware or software upgrades/fixes, on routers, switches, long haul transport, servers, cryptographic systems and other IT equipment
Troubleshoot circuits from fractional T1’s up to OC-1920 (100G)’s using various types of test equipment
Experience in fabrication of serial, cat6, coax, fiber and DC power cable fabrication for equipment installations, modifications, and upgrades
Able to assist DISA and other end users in troubleshooting and recovering systems and files; installing operating systems, network systems, applications, and testing head to head running BERT tests across the path, checking framing, line coding, protocols, , Sonet, and IP
Utilize OTDR and OSA test equipment to troubleshoot/analyze long haul fiber and DWDM circuit outages
Experienced with major vendors, i.e. Sycamore, Ciena, Juniper, Promina, Cisco
Performs detailed and technically in-depth site survey functions at user locations as required in order to assess/analyze site preparedness, develop installation plans, minor installation parts lists and associated cost estimates
Coordinates with users, site/base support and or facilities personnel, network manager(s) and controllers, long haul and local carriers for installation, cutover, activation, deactivation planning and execution
Performs installation/removal/upgrade/interface actions associated with network components at user locations. Facilitates and finalizes all aspects of site acceptance
Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Associate and Intermediate personnel
Supports senior staff as required and ensures customer requirements and project milestones are met
Experience with one of more: fault management, configuration management, and WAN maintenance
Expertise in one or more of the following: IP routing, Optical, Crypto, Network appliances (WAN acceleration, etc)
Ability to work in a team focused, dynamic environment
Performs a variety of difficult assignments associated with monitoring and controlling computer operating systems
Supervises and manages the daily activities of configuration and operation of business systems
Optimizes system operation and resource utilization, and performs system capacity analysis and planning
Sets up and maintains the following devices/vendors: CISCO, Juniper, Safenet, Ciena, and Sycamore. Analyzes system faults and troubleshoots and runs diagnostic tests on operating systems and hardware to detect problems
Evaluates and installs developed software during various phases of testing
Reviews and prepares documentation for systems, tests and installation of software
Investigates and recommends methods and techniques for obtaining solutions
Initiates preventive maintenance on the operating systems as well as repair to system/environment problems
Manufacturer certifications for vendor specific equipment (i.e. CISCO, Juniper, etc)
DoD 8570.01-M certification

204

Field Service Engineer Resume Examples & Samples

Ensure that system hardware and software are functioning optimally per customer expectations
Resolve operational issues in a variety of hardware/software solutions at client sites using established troubleshooting techniques
Perform on call responsibilities per specified schedule, or as otherwise prescribed by the supervisor
Fulfill administrative/documentation requirements relative to all Service and Implementation activities
Foster and enhance customer relationships in local area of responsibility
Perform system preventive maintenance services per protocol
Ensure highest levels of customer satisfaction are maintained, while considering business unit goals and fiscal responsibilities
Supplement new system implementations and perform move, add /change services to existing systems
Work individually or cross-functionally to reach positive outcomes relative to system/product related issues
Maintain network and server documentation as required by protocol
Act as a technical liaison with all business partners and internal/external Hill-Rom stakeholders
Demonstrates a proactive approach towards safety, health, and quality in compliance with all company, governmental and customer regulations
Ability to meet requirements of all credentialing entities, (i.e., Vendormate, RepTrax, VCS)
Provide continuous improvement feedback both written and verbal to enhance products and processes
Adherence to all company policies and procedures. Effectively implement service policies and procedures to support company objectives, including service documentation, SOP/WI training, expense reporting, maintenance of test equipment and filing and record keeping systems in accordance with standard work
Perform other duties as assigned by supervisor
This position requires a BS in computer science, information systems, or equivalent experience in a multi-site, professional services firm supporting non-technical users
Minimum 3 years network infrastructure experience
Experience configuring, setting up and servicing PC-based systems
Preferred telephony experience
Experience in network security
Preferred certification in: CCNA, CCNE, CNE, MCSE, MCDBA, Security +, A+, Network +
Broad understanding of deploying and supporting Microsoft Windows platforms, inclusive of Windows 2000, 2003, and 2008), SQL 2000, 2005, and 2008, IIS server and associated networked systems
3 years minimum experience in a field service related environment, with a proven track record
Candidates should possess strong oral, written and interpersonal skills. Ability to effectively communicate at all levels with our internal and external customers
Maintain a professional image and demonstrates ability to assimilate at all levels
Possess ability to work through escalated issues in an effort to resolve them in the most efficient and effective manner
Demonstrated expertise in client/server networking environments and best practices
Willingness and flexibility to travel extensively and on short notice
Understanding of project management fundamentals
Must possess the ability to handle multiple projects and deliverables with limited supervision and be able to work independently and as part of a team
Experience in the healthcare environment preferred

205

Field Service Engineer Resume Examples & Samples

Strong organization skills, detail orientation and the ability to multi-task, meet deadlines, and prioritize work.Possess ability to work through escalated issues in an effort to resolve them in the most efficient and effective manner
SQL/Scripting/Reporting Engines/Analytics (SAS, Crystal Reports, etc.)
IR/RF Principles
Networking (TCP/IP, Routing and Switching, Subnetting, Security, DNS/DHCP)
Telephony (PBX/VOIP)
Middleware (Rhapsody, Emergin, Connexall, etc.)
Experience with design and drawings
Microsoft Office suite experience

206

Field Service Engineer Resume Examples & Samples

Interpret fabrication blueprints
Fabrication of fiberglass materials
Service & repair existing product
Perform on site installation in-line with project deadline
Adhere to technical standards & BMS compliance
Reduction of waste, duplication and mistakes
Effective management coordination with customer and project management team
Be responsible for maintaining traceability for all materials and associated paperwork
Identify and report to Area Manager / Director of Operations and Compliance on any SHE incidents
Travel as and when required
Carry out other duties as and when business requirements dictate as may be reasonably expected by line manager
Good standard of high school education
Time served apprenticeship in relevant discipline or equivalent
Working knowledge within a similar position
Ability to read and interpret fabrication blueprints
Working knowledge of fabrication techniques
Valid safety passport CCNSG/ CSCS

207

Field Service Engineer Resume Examples & Samples

Work is evaluated upon completion to ensure objectives have been met. Determines and develops approach to solutions
Exercises judgment in selecting methods and techniques for obtaining solutions
Receives little instruction on day-to-day work and general instructions on new assignments
Assisting customers with on-site and remote diagnostic procedures to isolate equipment malfunctions and determine corrective action required to restore equipment to proper operation
Providing on-site and remote training to customer personnel regarding system operation and troubleshooting techniques
Participation in technical design reviews and validate approaches for meeting functionality requirements in customer architectures
Providing input to development team members regarding customer priorities and applications
Identifying opportunities for product, architecture and service improvements
Interface with customers and internal Sales and Engineering teams during pre-sale phase of projects
Gaining a strategic understanding of the customer’s application, architectural and technical requirements and translating those requirements into system architecture designs
Assisting customers in system deployments. Understanding implementation plans, procedures, and processes for deploying and configuring end-to-end systems at customer sites
Assisting with system installation, upgrade, and service activities at customer sites
Providing occasional rotating on-call telephone support responsibilities
Extensive travel required
Bachelor’s Degree and/or 10+ years of experience at a Cable MSO, or equivalent experience, involved with Hybrid Fiber-Coax (HFC), Fiber-Deep, and RF Optic systems
Hands-on RF testing and analysis, Ethernet, and optical networking skills
Technical work experience in optical and coaxial transmission
Demonstrated ability to troubleshoot and identify system-level problems in the signal flow through complex multi wavelength distribution systems
Demonstrated ability to ensure customer satisfaction and maintain good working relationships with customers
Demonstrated ability to learn and apply new technologies
Must be willing to travel approximately 75%
Self-motivator
Ability to communicate effectively in both verbal and written form
Effective at working in team situations
Hearing ability required in order to provide support via telephone
7+ years of Cable experience

208

Field Service Engineer Resume Examples & Samples

Install Microsoft Windows server software, patching, upgrading and maintenance
Install Red Hat Linux server software, patching, upgrading and maintenance
Install, upgrade and perform maintenance of server hardware components as per requirements
Responsible for backup and disaster recovery of Linux and Windows operating systems
Responsible to establish Active Directory Accounts and establish accounts for system software
Perform daily checks on ADV applications and tools and resolve any errors to ensure availability
Software, hardware, and network troubleshooting and problem resolution
Basic networking principles and system network configuration
Assist technical support personnel with FER/PPS to allow system to connect to required systems/networks
Assist Information Assurance staff with all documentation required for accreditation and any other associated directives and regulations
Prepare status report as well as briefings for the customer and upper management. Develop plans and schedules. Manage Security activities in specific areas as assigned
Understands Information Assurance methodology and security principles
Performs post software installation upgrades and IAVA patching
Provide documentation and remediation for IA findings
Perform baseline software load of new computers, replacement computers and configure for customer use
Provide training to military technical support personnel on the different techniques for software installation, troubleshooting and repairing problems on MS operating systems via phone, remotely, or in person
Performs applicable scans and manual checks to ensure applications and software are in compliance with Army mandate IAVA requirements
Maintains elevated user rights privileges in order to assist other POR FSRs and IEW technical personnel in joining systems to the applicable domains
May be required to provide limited hardware support if no software issues are pending or on a case by case basis as directed by the site sustainment manager
Microsoft Windows Server 2003/2008 administration
Microsoft Windows 7 administration
Microsoft SQL 2008
General computer cabling concepts and techniques
Client system imaging/configuration via ACORNIS server
Active Directory structure and object management
Intelligence software applications such as

209

Field Service Engineer Resume Examples & Samples

Providing after sales support 24X7 for Automation products including Drive & PLC
Visiting Customers for resolving product complaints as well as solving their technical queries
Monitoring & Development of Authorized Service Center in North
Customer/Channels Satisfaction & Training
Monthly report /dash board generation
CSP/Company stock management
Comissiong/testing experience of Drive, PLC & Softsatarter products
Reparing of Drives upto 500kw
Responsible for complaints manegement in North

210

Field Service Engineer Resume Examples & Samples

University degree in Electronic Engineering or Biomedical Engineering
Member of “Colegio de Ingenieros del Perú” (active membership)
Preferably to have experience in servicing of complex medical equipment
Experience in building up customer relations
A problem solving and solution oriented mindset plus the ability to work independently/flexible
You have very good communication skills and enjoy working in a team
Excellent language skills in Spanish and English

211

Field Service Engineer Resume Examples & Samples

Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components
2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. Experience designing, installing, or maintaining computer networks highly desirable
Strong computer literacy. Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred

212

Field Service Engineer Resume Examples & Samples

Understands how the customer uses the product
Knows unique customer requirements
Proper attire
Professional customer communication skills
Protocol for office, lab, manufacturing environments
Proper site visit exit communication
Performs preventive maintenance as directed by Service Manager
Understands the value that the CSE brings to the customer
Understands warranty and contract status of the customer
Use of Oscilloscope
Multi-meter
Laser Power Meters
Vacuum Gauges
Requires skills in organization, problem solving, and customer relations
Do the following on a frequent basis: climb, balance, stoop, kneel, crouch, reach, sit and talk
Tasks can include using equipment, which requires working with electrical hazards, high-power lasers and photo-polymer resins, which, if handled incorrectly, can cause health hazards/injuries
Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently

213

Field Service Engineer Resume Examples & Samples

Bachelor degree or higher (completed by INSERT DATE)
Major in Chemical Engineering, Mechanical Engineering, Chemistry, Science, Marketing or Business Administration preferred
Possess outstanding interpersonal skills
Enjoy working in a team environment
Demonstrate a high degree of initiative and leadership
Displays excellent communication skills
Ability to read, write, and speak fluently in (INSERT Languages)

214

Field Service Engineer Resume Examples & Samples

Must have and retain valid driver’s license in Resident State. Must be insurable by our insurance company
Must be eligible for and receive company credit card
Portray professionalism and pride in appearance while conforming to policy
Provide a Positive attitude to all employees and customers
Complete assigned formal training with a grade of 80 or more on the test(s)
Manage and maintain traveling inventory according to department policy and procedure
Willingness to relocate and or travel
Requires a minimum Associates of Science degree in electronics or equivalent
Bachelors of Science degree in Electronics Engineering is a plus
Demonstrate strong work ethic. (On time to work and training, on time completion of assignments, strong preparation for assignments, effective teamwork, etc.)
Demonstrate ability to effectively communicate information to customers and manager regarding service activities and schedules
Experience using digital volt meters, oscilloscopes, hand tools and computers
Basic Knowledge and understanding of Physics and Chemistry
Demonstrate ability to follow general instructions
Demonstrate ability to perform semi-routine Service calls (Emergency Service, PM’s) on one or more models of instrumentation (Measured by instrument certification)
Demonstrate ability to perform acceptance testing and give Basic user Training on selected instruments
Must be available to travel to various customer sites as directed by management
Most travel will be within the assigned district but can include any domestic or international customer location
The ability to work from schematics using various test equipment and mathematical calculations specific to electronics
Electronics, Mechanical and Computer skills
Equipment specific operation skills
Ability to provide preventive maintenance and basic emergency service on several instruments within a product line
Ability to Install equipment and perform Acceptance Testing on specified instruments
Ability to give Basic Customer training during an Installation
Ability to provide basic Billable Emergency Service

215

Field Service Engineer Resume Examples & Samples

Installation, preventive maintenance, troubleshooting and repair on medical device systems to customers in an assigned territory
Maintains customer relationships within the territory, and takes on account ownership
Maintains minimal downtime on all machines in territory through effective training of site personnel and quick problem investigations
Provides technical and maintenance training on products to hospital biomedical engineers and to commercial plasma operator personnel
Maintains customer relationships and existing service contract business, takes on account ownership and secures revenue through service contracts. Will refer to Manager any new service contract opportunities
Identify potential service customers and drive service contracts and service initiatives
Responsible to manage parts inventory and service expenses within budget
May participates and attends training for all Haemonetics devices and associated systems as required in order to gain a solid working knowledge to permit accurate responses to customer and user enquiries and escalating any needs accordingly

216

Field Service Engineer Resume Examples & Samples

As a Field Engineer you will represent GE both technically and professionally to ensure that
Providing on-site technical direction on control systems, loop checks and system tests during
Strong customer service-orientation, and the ability to communicate effectively with a range of
Able to interface at all levels of the organization both internally and externally

217

Field Service Engineer Resume Examples & Samples

Maintain good inter-department understanding
Perform the survey
Sound technical knowledge to interpret technical problem; able to understand what is the problem end-user is facing
Logical and systematic problem solving ability
Technical Support over Phone: Screen Service calls on Toll free line and provide first level service support to customer
Manage relationships with key customers
Ensure that the Bio-Rad commitment to customer satisfaction is achieved and constantly improved
Able to work independently and pro-actively provide feedback
Sound technical knowledge in electronics troubleshooting
Excellent customer handling skills over phone
Maintain balanced approach under stressed situations
Good organization and documentation skills
Degree in electronics/mechanical/Biomedical Engineering

218

Field Service Engineer Resume Examples & Samples

You have a degree as electro technician, electronics technician or medical technician or any similar education
You already have experience as a service technician in the field service
Strong interest in high-tech equipment for science, research and diagnostics
Good, current computer knowledge (Microsoft operating systems, PC hardware, networking)
German and French knowledge and good understanding in English
High team spirit and strong ability to work independently and initiative
Strong customer / service orientation
Flexibility in working hours

219

Field Service Engineer Resume Examples & Samples

Completes equipment troubleshooting, maintenance and service activity runs to ensure system performance
Responds to non-routine “call outs” for tank exchanges and basic service in a timely and proactive manner
Sample collection at customer sites and analytical chemistry tests specific to each site
Maintenance of accurate records and communication of all data on customer sites
Prepare and submit to customer and superiors “service” reports detailing maintenance preformed and equipment / application status
Completes plumbing tasks including working with Sched 80 PVC per MCP workmanship standards
Completes electrical tasks including work with high and low voltage electrical per MCP Workmanship Standards
Provides basic technical assistance to maximize equipment systems and application benefits to customer

220

Field Service Engineer Resume Examples & Samples

Experienced in technical service support
Experienced in service and repair of medical equipment in an MDD and ISO regulated environment
Good communicative skills, also in English
Sales attitude and actively linking to the sales colleagues
Flexible in traveling and staying overnight near customer sites
Perform direct service, both preventive and corrective
Plan and manage trunk stock
Perform installation of new equipment combined with correct documentation and on-site instruction of hospital technical staffing
Follow up and resolve identified issues after installation
Perform telephone and remote support for direct customers, colleagues and distributors
Provide feedback on machine performance to Heerlen TS organization

221

Field Service Engineer Resume Examples & Samples

Conduct on-site scheduled planned maintenance visits
Travel, often on short notice, to customer sites to resolve problems or support other field service personnel, 50 – 70%
This position is based in region Vienna with a home base near Vienna
Provide appropriate input in writing updating and correcting various FEI system documentation

222

Field Service Engineer Resume Examples & Samples

Technical: Provide maintenance on all equipment specific to a Life Care Solution including Anesthesia, Respiratory, Monitoring, Cardiac, Perinatal modality in the assigned region
Electronics/mechanical: Perform troubleshooting of breakdowns on entire system, in the event of complex problems which raise several issues
Customer satisfaction: Maintain continuous contact with physicians and technicians over equipment issues. Take any and all actions necessary to ensure customer satisfaction
Assist with visits by sales reps; provide help to others on training; identify sales opportunities and communicate them to the Sales team
Business development: Participate in the growth and orientation of the business in the assigned geographical region
Productivity: Ensure verification of the warranty costs and PMS contracts. Administrative: Carry out all administrative tasks in due time. Make sure verification documents linked to FMIs and PMSs are filled out in due time for customers
Installation: Carry out the installation of complex, multifunctional examination rooms. Share best practices
Sales: Increase the number of contracts, fleet size, profits, and market share of a given modality in the assigned region, in close coordination with the maintenance provider
Responsible for the quality of supplied information so that contracts meet all GE requirements
Ensure sales follow-up, up to the signature of the contract
Communicate effectively with Sales/Marketing/Service team members in order to maximize the sales potential, and forward the leads to the appropriate colleagues
Maintain effective quality systems and programs in accordance with the ISO 9001 standard, by following the GE Quality Policy
Quality-related Objectives
Know and observe GEHC’s Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, as well as all laws and regulations applicable to the type of job/function
Attend all Quality and Compliance training sessions in due time
Identify any quality or compliance issue encountered by the customer and report it immediately to the Quality team
Ensure prompt resolution of all matters
Ensure completion of all FMI’s within specified deadlines
Participate in continuing improvement projects, by identifying and properly escalating quality-related issues in products and processes, and by proposing solutions whenever possible
Know and understand regulations in regard to confidentiality and non-competition (including, among others, GE Healthcare’s HIPPA recommendations, NEMA regulations, etc.); comply to these regulations in order to ensure observance of company rules and of American and international laws
Know and understand environment, health and safety guidelines (including, but not limited to, GE Healthcare’s EHS rules, GE Healthcare’s park rules, etc.); follow these guidelines in order to ensure observance of company rules and of American and international laws
Comprehensive knowledge of a specific modalities Anesthesia, Respiratory, Monitoring, Cardiac, Perinatal. Sought by others for guidance and advice
Technical analysis skills
Experience in customer service. In-depth knowledge of one or several modalities
Good knowledge of English and Romanian languages
High professional and quality standards
Effective planning and organization of the work
Excellent communication, listening and relational skills
Excellent customer-oriented skills; ability to manage diverging opinions with tact and effectiveness, with a tendency to influence rather than order
Good sales skills
Good negotiation skills
Good knowledge of the market
Good understanding of the commercial environment

223

Field Service Engineer Resume Examples & Samples

Delivers professional Service activities (installation and associated training, maintenance, reparation, assistance etc.) in order to provide an optimum Service support to all the local customers to achieve loyalty
Provides remote and on-site service support to Service Partner employees
Contributes to achieve specific Service related targets as defined for revenues, profit, service order volume, etc. - while complying with internal rules and practices
Acts within general Service policies, business processes and procedures (PPP) and local procedures and rules
Provide technical and applications assistance in response to customer inquiries
Plays major role when introducing and supporting new products and applications. Train support team or other departments on new products and applications. Continuously updates scientific knowledge for support of customers, sales and service on the leading edge of technology
Communicates effectively within team to enhance others knowledge
Performs service activities within guidelines and in compliance with internal & customer procedures and regulations. This means mainly: Installs, repairs, maintenance and instruction of use of instruments to ensure safe and effective customer operations
Provides responsive telephone, e-mail and on-site support and generally work to ensure that customer is successful in the use of Applied Biosystems and other LSG Instrumentation
Utilization of the Escalation Procedure as appropriate
Assures own related asset management including spare parts stock, company car, telephone, tools, software and computers, calibrations, literature etc
Coordinates own work schedule with relevant service partners in the region (Distributor service coordinators, engineers and managers, LSG colleagues). Produces timely and accurate reports of the own activities as appropriate: i.e. engineer reports, planned maintenance reports, installation reports, expense reports etc. (via e-mail or written)
Assures that its own activities are in line with the activities of the rest of the local commercial organization (sales & support) and informs customers of company's other product and services
Assist customers in designing and conducting experiments to initiate and validate the use of CE, qPCR, CA & NGS systems in their laboratories
Provide information to customers regarding applications and related products for the CE, qPCR, CA & NGS systems, including kits, reagents, and ancillary devices
Professional background in biology, life sciences, engineering, electronics, clinical engineering, or related subjects
Experience in molecular biology techniques
Troubleshooting knowledge and experience on technical service and molecular biology fields
Good verbal and written command of the English (technical) language
Past experience in a relevant service function and remote field based on-site work
Experience in Clinical Engineering
A technically savvy individual who can assess customer experimental needs and implement training and experimental approaches to ensure customer success
A problem solver with proven ability to overcome technical hurdles
Customer minded individual with the empathy to understand customer concerns
Concise and excellent communicator with the ability to get to the critical few requirements that will address customer needs
Team player who can effectively integrate internal and field based activities across functions to support customer requirements. Individual will also need to balance and prioritize the requirements of several internal and external stakeholders in an ever-changing environment
A high degree of technical competence & confidence and ability to interface with customer and the scientific community to the highest levels
Fluent English, Arabic - oral and written
Computer and internet knowledge

224

Field Service Engineer Resume Examples & Samples

Assure responsive telephone support and diagnostic as well as on-site Services to exceed the customers expectation and making them successful by using TMO instruments. Actively promote our contract products
Is responsible to manage the companies assets provided, such as Car Stock/Inventory of Parts, Computer, Telephone, general Tools, Software, Company Car, Manuals etc
Is responsible to report accurate an timely of all activities as required (e.g. Field Service Reports, Expense Reports, etc.)

225

Field Service Engineer Resume Examples & Samples

To ensure service workmanship according to the training imparted during development phase as per the Siemens quality & safety standards
To assist warranty period with respect his area of expertise
To ensure timely, adequate technical documentation and recording of protocols as per warranty concept and requirements
To report timely safety issues and to ensure Siemens standard EHS practices with prevailing safety standards
To comply with all policies and service escalation procedures
To ensure that all tools and test equipment issued to job holder are properly maintained
To coordinate actively with other warranty personnel for smooth warranty completion

226

Field Service Engineer Resume Examples & Samples

To provide on time support to customers either by visit, telephone or any other methods which provide the required support including exchange of data by email etc
To provide structured troubleshooting of CNC machines including controllers, Drives, Interface Modules, etc
Commissioning assistance for the supplied systems
Using an analytical approach to derive solutions. Showing good learning capabilities to use available resources like documents on CDs, online help etc. to improve knowledge and solve problems
Creating leads for service business such as Annual maintenance contracts /Spares/Retrofits etc
Formulation and preparation of technical reports
Initiates actions to take customer feedback on the services delivered
Traveling anytime, anywhere in the Middle East region, according to customer’s needs
Works closely with sales team to create market intelligence/transparency

227

Field Service Engineer Resume Examples & Samples

Field Service Engineer will be required to carry out all day to day field service activities which include maintenance and/or installation activities with minimal supervision ensuring compliance with customer satisfaction, quality and safety standards
Field Service Engineer will be required to effectively satisfy the customer's needs for Commissioning, operational and preventative maintenance, any updates/upgrades, corrective service, installations and/or workshop repairs in accordance with business contractual obligations
Provide timely completion of service reports
Comply with all policies and service escalation procedures
Maintain personal knowledge of safety instructions and operational procedures
Ensure that all tools and test equipment issued to job holder are properly maintained

228

Field Service Engineer Resume Examples & Samples

Responsible for providing application support for GC, GCMS & other gas phase products to customer
To develop innovative, cost & time effective applications as per customer requirements
To be able to troubleshoot application issues & method/technology transfers
Respond promptly to related customer queries & work promptly to resolve customer escalations
To troubleshoot basic hardware related breakdowns
Installation & demonstration of gas phase products to customer
Training of internal & external team and provide technical support
To participate in programs to stimulate demand for all Agilent range of products/services and ensure timely and proper execution of those programs in this segment (GC, GCMS etc.)
Holds product seminars for customers, prospects and employees
To co-ordinate internally with all the field sales team and Managers to ensure that the key customers are delighted
Must be willing to travel extensively
Relevant in depth knowledge of Gas phase mass spectrometry /Chromatography and its applications gained through industrial experience with different products
Regulatory knowledge in field of Food/Pharma/Environment/Chemical & Energy etc. is desirable
Excellent numerical, verbal and written communication skills along with good organizational & negotiation skills

229

Field Service Engineer Resume Examples & Samples

Provide on-site system and equipment installation and training, and subsequent support and maintenance services to our customers
Associated substrate print testing In-house machine testing and repair
Provide web application and printing system demonstration as well as sample preparation
Occasional traveling to China and other Asia countries for support is expected
Coordination work with overseas field service team on the installation and technical support
Support ad-hoc project from supervisor

230

Field Service Engineer Resume Examples & Samples

Improve customers’ satisfaction and contract coverage rate
Provide directly the service for VITEK MS, Previ-isola, HAIN systems etc. as defined according to the corporate strategy
Promotion and execution of service contract to distributor and end-user
Following the spare parts management process
Provide technical advice and assistance to Sales and Marketing activities of instrument (such as demonstration, exhibitions, tendering)

231

Field Service Engineer Resume Examples & Samples

Monitor and maintain customer(s) monitoring sites as assigned
Maintain site appearance, perform necessary weed control, report vandalism or damage to sites
Follow company procedures, safety policies, SOP’s and checklists
Installation, activation, maintenance and troubleshooting of air and water quality monitoring instruments and data collection/telemetry
Calibration, validation and certification testing to ensure installation or maintenance work is complete and meets client’s objectives
System wiring and testing for client acceptance using proprietary manufacturer’s software for monitoring instruments and data collection platforms
Assist with site construction and equipment installation
Documenting field activities and writing service reports for customers
Unrelated tasks may be assigned during low utilization periods or downtime
Although not a primary requirement, and aptitude and willingness to assist with site field construction
Willing and able to work overtime as required for unscheduled or emergency site repairs
Excellent customer facing skills and ability to communicate effectively through email and telephone
B.S. Degree in Electronics, Systems Engineering or other technical discipline preferred along with 3 years of experience working as a field technician. Candidates with an A.S. or Vocational Certificate in Electronics or other technical discipline and a minimum of 5 years of relevant field experience will be considered
Ability to pass background checks during hiring and as required by our clients
Must have and keep a clean driving record
Proven ability to work in demanding conditions (outdoors, near water, in harsh weather and in remote environments)
Willingness to travel outside of local area with occasional overnight travel required

232

Field Service Engineer Resume Examples & Samples

Supervision of field installation, cabling in SLJs
Install EBI, prepare graphics and necessary programming works as per specifications
Be ready on the job site during temporary or final acceptance of SLJs
Cost and time minimize the project
Analyse backward completion of the projects with difficulties/mistakes met and make necessary suggestion for organization tuning accordingly
Minimum Associates degree or technical trade school diploma; four year degree in engineering or programming preferred
More than 3 years experience servicing BMS
Honeywell and Industry based advanced programming skills
Strong fault finding skills
Excellent Honeywell product knowledge
Ability to apply knowledge and understanding of Honeywell products to develop solutions that meet customer’s requirements
Must be able to work with limited supervision and direct contractors or other service technicians

233

Field Service Engineer Resume Examples & Samples

Bachelors or Master or equivalent in Analytical Chemistry ,Materials Pharmaceutical background. Priority for candidates who have relative experience on Semiconductor,Environmental, geological and metallurgical analysis application knowledge highly desirable
Good knowledge on chemical analysis instruments of Agilent and Non-Agilent spectroscopy products, eg.MA,AA,ICP-OES,ICPMS including fundamentals and applications
Strong domain knowledge in the field of Laboratory informatics including chromatography data systems, data and content management, LIMS, Electronic Lab Notebook
Strong system level technical skills in IT including operating systems (Microsoft), databases (SQL Server or Oracle) and networking

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Field Service Engineer Resume Examples & Samples

Provide on-site installation and setup of all printers associated with the Inkjet product lines
Give initial and on-going formal customer operator and printer maintenance training
Provide periodic on-site trouble-shooting and repairs on printers that my be experiencing complex electrical, mechanical or pneumatic problems
Provide detailed technical feedback and liaise on a regular basis with our customer call center
Provide service & support to exhibitions
Work remotely with customers to accurately identify equipment issues and provide technical information and repair guidance in order to pinpoint the necessary solutions to reported issues
Participate in after hours support activities on a rotating basis

235

Field Service Engineer Resume Examples & Samples

Provide end-to-end technical support primarily for our Benelux customer base. This position requires extensive travel in order to cover
Installations
End user training (operator level)
Feedback to our US based R&D team
Be an Ambassador for EFI

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Field Service Engineer Resume Examples & Samples

Provide on-site setup and installation of all EFI industrial inkjet printers. This includes working with the customer regarding pre-installation requirements as well as assisting the customer in unloading all components for the print system and positioning it in the customer’s facility. Includes un-crating the controller, print heads, remote cabinets, all UV components, checking electrical power and compressed air while working with a Certified Electrician, initial setup and adjustment, and thoroughly testing the printer to ensure the images it prints are up to factory standards
Initial and on-going formal customer operator and printer maintenance training. This includes coordination training with Inkjet customer based on customer needs. Customer training also includes assessing customer training needs and making recommendations to EFI| Inkjet customers regarding the need for additional training
Provide periodic on-site trouble-shooting and repairs on printers that may be experiencing complex electrical, mechanical or pneumatic problems as directed by Field Service Manager and/or EFI| Inkjet customer support team
Provide detailed technical feedback via a EFI|Inkjet Case Management System (CMS) during and after each customer visit following EFI|Inkjet
Demanding schedule including travel up to 75% of workweek, as well as occasional weekend work to meet customer needs
Frequently lifting objects up to 70lb
Ability to work within tight spaces, crawl on hard concrete floors and physically contort to access components

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Field Service Engineer Resume Examples & Samples

Demonstrate and ensure Safe Operations & Maintenance activity within ES sites per Safety Management Plan
Work closely with customers to ensure timely, professional and effective response to customer service needs
Support customer training during commissioning and as needed
Provide onsite diagnostic, troubleshooting and hands on technical support
Assist Support Services Manager in active management of 3rd party service contractors
Lead Quality Control activities of completed work per Quality Plan
Facilitate & participate in formal maintenance management of ES sites through CMMS tool
Ensure and support active use of company policies & procedures including: Management of Change, Root Cause Analysis, Inventory Management, Procurement, Peer Review and Benchmarking
Successfully work with internal peers including: 24/7 Operations, Performance Analyst, Deployment and Product Development Teams
Other duties as assigned by Support Services Manager
Two years of college or technical school in Electronics, Electrician, Technician
Five to seven years of work experience, specifically in the following areas: Energy or Utility industry
Energy industry experience required
Ability to travel (75% of the time)
Ability to lift 50lbs
Demonstrated Proficiency in MS Office
Previous experience with SAP or CMMS
Must have and maintain valid drivers license

238

Field Service Engineer Resume Examples & Samples

Completion of school GCSE Certificate level or equivalent
Completion of relevant vocational certificates or equivalent
Previous past signifcant experience in a commercial industry workshop or similar

239

Field Service Engineer Resume Examples & Samples

Assist the quality team with data collection and timely reporting to facilitate performance analysis
Installed base management & analysis- Bi-weekly IB updated report & weekly new installation arrangement report in China
Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistics support, field modify implement and installation equipment
Provide technical assistance to customer(s) through on-site guidance and training in proper operation, maintenance and trouble-shooting of program and ground support equipment, including the use and proper interpretation of data and technical instructions
Understand how the assigned program integrates with system
Understand the process of operation such as installation, spare parts management, issues resolution, and service operation measurement, etc

240

Field Service Engineer Resume Examples & Samples

Repairs customer equipment
Understands the cost of system failure to the customer
Knows proper customer etiquette
Understanding of unique customer configuration – materials and software used
Awareness of customer’s expertise, capability and willingness to do self-maintenance
Understands the value of the customers’ total business to 3D Systems
Understands and can explain the value of upgrades to the customer
Understands the full 3D Systems material portfolio and can articulate the benefits of different material offerings
Three years' related experience
Proficient in troubleshooting, configuration, installation and repair of electronic systems and computers, as well as a solid mechanical aptitude
Windows experience mandatory
Solid knowledge of electro/mechanical device repair with attention to detail
Ability to speak effectively before customers and act in an advisory capacity
Requires exceptional interpersonal and communication skills in the business environment and a commitment to professionally represent 3D Systems with its customers
Ability to work effectively and efficiently under tight deadlines with multiple interruptions
Travel required; valid driver’s license and clean driving record
Do the following on a frequent basis: climb, balance, stoop, kneel, crouch, reach, sit and talk. Tasks can include using equipment, which requires working with electrical hazards, high-power lasers and photo-polymer resins, which, if handled incorrectly, can cause health hazards/injuries. Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently

241

Field Service Engineer Resume Examples & Samples

Bachelors degree with 2-4 years experience. High School Diploma in lieu of degree may be considered with an additional 5 years experience
Familiar with use of radioactive materials, use of O-Scopes, Radiation Survey Instruments, Digital Test Instruments, and troubleshooting experience also beneficial
Knowledgeable in OSHA safety requirements and must hold a current valid state Driver’s License
Previous experience with computer tomography (CT) and other non-intrusive inspection equipment, PLC applications, hydraulic systems, and a mechanical background considered a plus, along with network media conversion and software interfacing (desired)

242

Field Service Engineer Resume Examples & Samples

Engineering Skills: Field engineers must be able to interpret drawings, must have a basic understanding of Industrial processes and operation of turbines, compressor and generators. Mechanical Engineers must have a basic understanding of metallurgy as related to material properties after welding and stress relieving. They should have a good understanding of rigging and alignment
Degree in engineering or equivalent combination of education and experience is required
Project management experience including technical and commercial responsibilities is highly desired
Must be highly motivated and be a team player with multi-tasking capabilities
This position requires detailed mechanical knowledge and experience with disassembly, inspection, reassembly and maintenance on Medium Gas Turbines, SGT600/700/800 manufactured by Siemens
Fluent in the use of office software such Word, Excel, PowerPoint and scheduling software such as Microsoft Project
This position requires domestic and international traveling up to 100% of the time. Must have a valid passport. Must be available to work night shifts and weekends and holidays while traveling as required
The candidate must have the ability to pass a detailed background check both criminal and financial as required by customers for entering their facilities
LI-SAW

243

Field Service Engineer Resume Examples & Samples

Undertake service visits at customer sites
Carry out maintenance tasks on Trend systems
Commission Trend software produced by others
Fault find on Trend Equipment and associated plant (e.g. Able to fix faults on Trend networks. Able to fault find on typical HVAC control strategy such as VT circuits & AHU circuits)
Carry out pre-commissioning of controls and control panels (i.e. point to point checks)
Develop Trend Control Strategies
Commission controls and control panels
Configure Supervisor Graphics
Develop complex control strategy designs (e.g. chilled beam control, VAV control etc.)
Deliver identified energy opportunities
Supervise and train Grade 3 & Probation Engineers
Show competent coaching skills with less experienced colleagues
Identify & produce small works quotes and other commercial activity in line with HPD targets
Identify and refer Trend sales opportunities to other Trend departments in order to maximize commercial opportunities
Work within a team of engineers to maintain and improve productivity and efficiency whilst developing within a stable team based environment
Provide the required standard of paperwork / documentation and submit this in line with KPI’s (i.e. Site Reports, SWQ’s, Site Backups, any other information deemed necessary by the contract, etc.)
Produce site specific Risk Assessments & Method Statements
Follow the Trend Method statements and Risk assessments, HSE and quality systems while delivering the periodic maintenance services as well as the execution of T&M
Display an understanding of advanced HVAC & mechanical plant operations (i.e. Enthalpy Control, Free Cooling, Energy-Efficient Operation of HVAC Plant, VT & CT circuits, AHU’s etc)
Display a good working knowledge of electrical control panels (i.e. the ability to read wiring diagrams and carry out minor modifications if required)
Understand the current Trend core products (Controllers & peripherals)
Experience servicing / installing Trend Controls
NVQ Electrical or equivalent / 17th Edition

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Field Service Engineer Resume Examples & Samples

Carries out technical assignments to install, modify, and repair Medivators equipment at customer sites
Analyzes and repairs mechanical, electrical, and software failures
Operates and programs reprocessors, understanding all technical aspects and reprocessor parameter functions
Completes in a timely manner standard equipment documentation and reports to include service reports, installation records, etc
Provides customers with timely and accurate technical information in a positive and straightforward manner
Provide assistance/consultations to customers in site preparation for equipment installations
Provide technical support as required during selling processes
Identify sales opportunities and pass the information on to the appropriate sales person
A high degree of initiative and creativity is required due to the complex nature of the situations and conditions of the position
Ability to think clearly and positively and stay calm in high-pressure situations
Pro-active
Enthusiasm, especially to hardware problem solving
Exhibits care and attention to details
Meets deadlines and commitments
Strong written/oral communication skills
Functional PC and appropriate software skills required
Ability to travel extensively, often on short notice

245

Field Service Engineer Resume Examples & Samples

Must live and be willing to live in the greater Boston, MA area
Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and one year of relevant experience; OR equivalent military education; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program
Experience with large scale chromatography equipment

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Field Service Engineer Resume Examples & Samples

Create written procedures to assist the correct installation, calibration, sea trial and operation of Garmin Marine products
Accompany Sales personnel on OEM and dealer sales calls, as needed, as well as assisting the specification of Garmin products for sales quotes
Review owner’s manuals, installation manuals, and maintenance manuals for completeness, technical accuracy, and areas likely to be misinterpreted
Communicate with Marine DTS, Product Support and Warranty to identify problems that are occurring in the field. Relate these problems and solutions back to the FSE Team
Must possess a demonstrated proficiency using personal computers and software applications, including Microsoft Word & Outlook Must demonstrate an ability to prioritize and manage multiple tasks simultaneously

247

Field Service Engineer Resume Examples & Samples

Degree in Electronics or instrumentation
3+ years of service experience in products like Thermal Cycler, qPCR, DNA Sequencer, NG
Experience in product service of diagnostic equipment's can also be considered

248

Field Service Engineer Resume Examples & Samples

Bachelor’s Degree in Chemistry or Life Sciences or related field preferred
Must be available to travel overnight up to 70% within the territory or other areas as required
3+ years of hands-on experience as a Service Engineer is preferred; particularly working with analytical instrumentation or 3+ years relevant industry experience

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Field Service Engineer Resume Examples & Samples

Problem solving, installation and maintenance of products within the assigned area
Performing preventive maintenance and updates at customer sites
Making sure that problems if necessary are escalated within the organization and that the root cause is identified
Helping to educate others when needed, internally and externally
Identifying potential business opportunities and communicating this within the organization
University degree or equivalent
Fluent in Norwegian and English, written and spoken
PC Skills (Office)
Some years’ experience of repairing mechanical or electronic equipment
Experience in medical equipment
Interpersonal skills, ambitious
Willing to travel extensively in the job

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Field Service Engineer Resume Examples & Samples

Execute scheduled service visits received from the Tampa office
Update customer information as required
Complete Customer Service Reports, time sheets, and expense reports
Identify root cause of service issues-first time fix
Maintain good customer relations
75-80% overnight travel
Weekend/after hours work is occasionally required
Overnight travel as required
Proven record of field service experience preferred. Will consider related experience from an engineering or manufacturing environment
Knowledge of mechanics, electronics, and distribution systems
Working mechanical knowledge of conveyor systems
Self motivated for high performance
Customer focused and detail oriented
Experience working in a fast paced environment and meeting tight time constraints
Fluency in English and Spanish a plus

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Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

Field Service Engineer Resume Examples & Samples

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