Engineer Field Resume Samples

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R Grimes

Rylan

Grimes

5736 Kerluke Mount

Chicago

+1 (555) 705 2015

5736 Kerluke Mount

Chicago

Phone

p +1 (555) 705 2015

Experience Experience

Los Angeles, CA

Engineer Field

Los Angeles, CA

Macejkovic and Sons

Los Angeles, CA

Engineer Field

Provide help desk services for the I-GATE including day-to-day operations, monitoring, problem identification, diagnosis, and problem resolution
Ensuring work procedures are followed by all personnel on site
Troubleshooting anomalies
Provide on-site Tier 3 support for testing, implementation, troubleshooting, and maintenance of the Northrop Grumman I-GATE product. This could include after hours support
Serving as a Ground Segment technical POC for the site
Perform system capacity analysis and planning
Ensuring a safe work environment

Dallas, TX

Engineer Field Service

Dallas, TX

Daniel Inc

Dallas, TX

Engineer Field Service

Cultivate and develop positive working relationships with customers, system users and company personnel
Provide troubleshooting and repair support for customers and other field service personnel
Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order
Provide input for various reports including identifying and isolating unique problems with system
Represents Abbott in a professional manner at all times to develop and preserve a positive customer relationship and achieve customer satisfaction and loyalty
Providing short customer training for software and hardware upgrades
Provide training for customers and users on system maintenance

present

San Francisco, CA

Engineer, Field Service

San Francisco, CA

Cole-Sipes

present

San Francisco, CA

Engineer, Field Service

present

Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
Provide high-quality on-site training to customers
Support the development and updates of field service SOPs
Perform on-site installation, repair, maintenance, qualification, and validation of discrete analyzers (photometric and electrochemical measurement systems)
Provide Technical Support to customers via Telephone
Act as an advocate for Thermo Fisher Scientific and EPM
Coordinates with Sr. Engineer in problem resolution with engineering, customer service, and other personnel to expedite repairs

Education Education

Bachelor’s Degree in Science

Georgia State University

Bachelor’s Degree in Science

Skills Skills

Strong work ethic, willingness to learn, and ability to work unsupervised at a remote site and interface with a diverse group
Strong Communications Skills
Knowledge of maintenance, logistics, and MMICS database desired
Knowledge of UNIX, SNMP and HP OpenView applications
Self-motivated and ability to work alone as necessary
Knowledge of military command, control, and communication systems
Willing to work flexible schedule to maintain operational capability
Process orientation and strong skills in using and following documented processes / checklists
Experience with Cisco switches and routers
Full understanding of networks and networking infrastructure equipment

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15 Engineer Field resume templates

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Principal Engineer, Field Resume Examples & Samples

Provides timely and accurate project status to the assigned GDIT PSAP Project Manager and GDIT Implementation Manager
Candidate will transitions to an operations and maintenance role post-deployment
Performs preventative maintenance at each PSAP within a designated region
8-10 years years of related experience in the installation; configuration; testing of IP networking and VoIP protocols. Effective supervisory and communication skills. Organized with ability to multi-task. Familiarity with Windows; Linux; server virtualization; Cisco routing/switching preferred

Senior Engineer, Field Resume Examples & Samples

Perform the installation; configuration; maintenance; repair; overhaul; troubleshooting; modification; construction and testing of various types of electrical; electronic; and/or mechanical equipment and related devices that comprise the Next Generation 911 architecture at individual PSAPs. This includes Cisco ISR routers; Cisco switches; Dell PowerEdge servers; serial device servers; FXS gateways; remote ringers; workstations; IP phones; USB keypads; managed power distribution units; UPS; and NTP servers. Cabinet grounding; patch cord installation; coax baling; and equipment de-installation
Performs as the site technical lead during the course of site installation; testing; cutover; and post cutover support; Contributes to successful final acceptance of the PSAP
5-8 years of related experience in the installation; configuration; and testing of IP networking. Effective supervisory and communication skills. Organized with an ability to multi-task. Familiarity with Windows; Linux; server virtualization; Cisco routing/switching preferred

Senior Engineer, Field Resume Examples & Samples

5-8 years of experience designing, installing and servicing intergraded security and access/video systems. In-depth knowledge of Commercial Standards, Telcordia (formally Bellcore), RUS, BICSI, and federal government specifications applicable to the contract
Experience designing & installing IP cameras and/or NVRs
Experience designing, installing and terminating CAT 5/6 and Fiber Optic cable
Understanding of and experience working with electrical circuits
Ability to work independently, manage projects, and exercise judgement in reaching solutions
Ability to establish rapport and motivate associates at all levels in an effective manner
Strong mechanical skills
Excellent oral and written communication skills, strong interpersonal skills, and professionalism
Ability to meet safe driving policy criteria to be an active company vehicle driver

Senior Engineer, Field Resume Examples & Samples

Perform the installation; configuration; maintenance; repair; overhaul; troubleshooting; modification; construction and testing of various types of electrical; electronic; and/or mechanical equipment and related devices that comprise the Next Generation 911 architecture at individual PSAPs
May supervise non-exempt Field Technicians and subcontractor technicians during PSAP site deployments
Willingness to be on call about 20-25% during a typical month
5-8 years of related experience in the installation; configuration; testing of IP networking and VoIP protocols. Effective supervisory and communication skills. Organized with ability to multi-task. Familiarity with Windows; Linux; server virtualization; Cisco routing/switching preferred

Engineer Field Resume Examples & Samples

8 years' experience working with and troubleshooting complex electronic systems
Previous experience working on electronic systems installed on aircraft
8 years' experience with hands on use of electronic test equipment
Working familiarity with Unix/Linux
Position requires a current TS/SCI Clearance – No Exceptions
Previous SIGINT experience, pre/post mission analysis and maintenance
USAF flight line experience
Unix/Linux expertise
USAF IMDS experience
Proven Leadership Skills

Engineer Field Resume Examples & Samples

Requires Secret clearance with ability to obtain Top Secret & COMSEC
Knowledge of local area networking (LAN) fundamentals with specific experience working with Ethernet routers,
Experience with HP OpenView products
Experience with /understanding of KIV-19 A/M/Taclane operations
IFICS Data Terminal hardware/software experience or schooling
Experience with UNIX applications desired
Process orientation and strong skills in using and following documented processes / checklists
Willing to work flexible schedule to maintain operational capability
Knowledge of military command, control, and communication systems
Knowledge of maintenance, logistics, and MMICS database desired

Engineer Field Resume Examples & Samples

Utilization of unique Flight Line Support Equipment to establish communications with the SIGINT sensor
Performance of pre-flight tests to ensure the sensor is operational. This includes running Built In Tests (BIT) for every chassis and analysis of BIT results
Use of RF/Digital test equipment to troubleshoot sensor issues
Removal and replacement of physical components on the sensor and aircraft
Troubleshoot network issues and establishing secure communication links
Download and install new software using software tools and Linux command prompts
Coordination with USAF personnel on the performance of maintenance and repair activity
Prepare and enter data into the USAF IMDS maintenance data system
Maintain inventory of calibrated tools and all equipment
Previous USAF Flight Line Experience
Previous SIGINT Experience. pre/post mission analysis and maintenance

Engineer Field Resume Examples & Samples

Provide testing, implementation, troubleshooting, and maintenance services of the Northrop Grumman I-GATE product hosted on the Government's Information Technology (IT) system infrastructure
Provide help desk services for the I-GATE including day-to-day operations, monitoring, problem identification, diagnosis, and problem resolution
Document all incident resolutions and communicates to the Government
Configures and manages the I-GATE along with implementing enhancements to improve reliability and performance
Provide on-site Tier 3 support for testing, implementation, troubleshooting, and maintenance of the Northrop Grumman I-GATE product. This could include after hours support
Optimize I-GATE operations and resource utilization within the customer's Virtual Machine environment
Perform system capacity analysis and planning
Provide detailed analysis and feedback to the Government customer for escalated incident tickets
Contribute to the development of I-GATE Standard Operating Procedures (SOPs)
Implement I-GATE software version control processes, policies, and procedures
Experience with user client products
Experience with Windows (desktop and server) and Linux
Position requires a current TS/SCI with full scope poly Clearance. Candidates with a TS/SSBI and ability to obtain a full scope poly will be considered
Experience with I Gate Products
Position prefers a candidate with a current Full Scope Polygraph

Engineer Field Resume Examples & Samples

Bachelor’s Degree in an Engineering or technical related discipline with 2 years of related experience. An additional 4 years of professional and related experience may be substituted in lieu of a college degree
Knowledge of local area networking (LAN) fundamentals with specific experience working with Ethernet routers, switches, and protocols in TCP-IP based communications system
Strong work ethic, willingness to learn, and ability to work unsupervised at a remote site and interface with a diverse group
Knowledge of UNIX, SNMP and HP OpenView applications
Ability to travel up to 10% of time as needed
Must be able to take 24/7 recall for days to weeks at a time
Familiarity with technical drawings and documentation/checklists

Engineer Field Resume Examples & Samples

5 years experience working with and troubleshooting complex electronic systems
5 years experience of hands on use of electronic and RF test equipment
Position requires a current TS/SCI clearance. No ExceptionsPreferred Qualifications

Production Superintendent / Engineer, Field Resume Examples & Samples

Direct overall maintenance efforts, enforce strict adherence to technical data and management procedures
Ensure aircraft status is accurately reflected in both the maintenance forms and the Maintenance Information System (MIS)
Provide daily data entry into the customer furnished metrics tool, and
Determine the mission capability status for both the platform and payload
Conduct maintenance of aircraft in line with USAF ground maintenance procedures & in compliance with associated airworthiness approvals
Conduct Tier 2 maintenance (in depth maintenance, repairs, etc.) & Tier 3 maintenance (modifications & depot level or major maintenance) at operational OCONUS site(s)
Conduct progressive maintenance & inspections on aircraft at remote OCONUS locations to minimize aircraft downtime for longer term maintenance requirements
Service aircraft, perform end-of-runway, postflight, preflight, thru-flight, & phase inspections
Advise on problems maintaining, servicing, & inspecting aircraft & related aerospace equipment
Use technical data to diagnose & solve maintenance problems on aircraft systems
Interpret & advise on maintenance procedures & policies to repair aircraft & related equipment
Troubleshoot & maintain aircraft structures, systems, components, & related equipment
Remove & install aircraft components conducting functional tests of repaired components & systems
Adjust, align & rig aircraft systems
Supervise & perform aircraft jacking, lifting & towing operations
Inspect aircraft structures, systems, components & related systems
Supervise & perform aircraft & component inspections
Interpret inspection findings & determines adequacy of corrective actions
Inspect & check components for clearances, tolerances, proper installation & operation
Inspect & operate powered & non-powered aerospace ground equipment
Inspect & identify aircraft corrosion for prevention & repair
Review maintenance forms, aircraft records, automated maintenance data systems & historical reports to ensure complete documentation
Inventory & maintain aircraft equipment
Accomplish maintenance and troubleshooting of ground support equipment
Assist other aircraft leads and functional team members with any associated aircraft maintenance actions and other
BS degree with 2 years of experience. 4 years of additional experience may be substituted in lieu of degree
Airframe and Powerplant License
Current US Passport
Must have ability to obtain and maintain a DoD SECRET Security Clearance
Ability to obtain a JP Morgan Visa credit card
Ability to pass a pre-deployment physical and then once hired, a yearly physical
10 or more years BD-700 Global Express or USAF E-11A aircraft experience
USAF Production Superintendent (Pro Super) experience
Current DoD SECRET Clearance with at least one year from expiring
Business or Regional Jet experience a plus (CRJ, G-5, G-4, Challenger, Falcon, etc.)
5+ years Aircraft Maintenance operations experience in business and/or airline aircraft industry
Special Mission aircraft experience
DoD/civilian maintenance program experience
Corridor and CAMP Aviation Maintenance Program software experience
Civilian/military Customer Response Center/Cell experience
Previous experience in FAR Part 135/145 or MRO environment preferred
Proficient in computer operations and Microsoft Office Software (Outlook, Word, Excel, and Access)

Engineer Field Resume Examples & Samples

Current and active Secret clearance is required
F-35 aircraft experience including cockpit operations
Experience with operation and troubleshooting of aircraft Active Electronically Scanned Array (AESA) radar systems
Working knowledge of engineering tools such as CATIA, VAS, PDM

Senior Engineer Field Ops Resume Examples & Samples

Experience of managing a team in supervisory or management role preferred
Experience of working at Customer locations
Experience of working in the Airport / Airline industry
Knowledge and understanding of LAN protocols
Ability to support and troubleshoot Ethernet networks
Understanding of WAN infrastructures and data communications technologies such as DSL, ISDN, Leased Lines, IP VPN, Frame Relay, ATM

Engineer Field Service Resume Examples & Samples

Installation and implementation of Molecular systems at customer laboratories
Performing preventative maintenance interventions, Hardware and Software upgrades and instrument repair on molecular systems
Troubleshoot Application and Hardware on remote and on site, register activities in Abbott’s Call Management System
Providing short customer training for software and hardware upgrades
Providing primary field service and support to customers in the defined territory, i.e. Europe
Maintain and manage own Spare Parts Field Service inventory kits according to defined procedures
Actively cooperating, collaborating and communicating with Application Support Specialists and the Commercial team to support business growth
Co-operating within the field service team on continuous product and process improvements to provide a legendary service experience to our customers
Represents Abbott in a professional manner at all times to develop and preserve a positive customer relationship and achieve customer satisfaction and loyalty

Engineer Field Resume Examples & Samples

Serving as a Ground Segment technical POC for the site
Ensuring the Ground Segment is ready to support flight test
Troubleshooting anomalies
Participating in preflight and post-flight briefs
Subcontractors management
Providing daily status report
Ensuring a safe work environment
Ensuring work procedures are followed by all personnel on site
Interfacing with Quality Assurance, Flight Test, Comms IPT, USAF & DoD personnel
Coordinate visit requests
Working with facilities to ensure site is a clean and acceptable work environment
9 years experience with Bachelor's Degree or 7 years with Master's Degree
Must have knowledge of basic computer systems and software
Able to communicate effectively and clearly present technical approaches and findings
Experience on Ground Control Stations
Experience in a Flight Test
Has worked with DoD or US Military customer
Leadership ability to represent the organization as the prime technical contact to other IPTs, senior leadership, and external personnel
Physical ability to move and position objects weighing 50 lbs

Engineer Field Ops Resume Examples & Samples

To ensure the correct functioning and maintenance of all internal and external customer IT equipment and services
Perform onsite interventions as a result of a Service Desk request as soon as possible, and within the terms of the customer contract and SLAs
When required, act as the customer SPOC and co-ordinate the scheduling of the onsite intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA
Carry out local repairs of faulty equipment and services to the highest standards and co-ordinate the resolution with the appropriate resolver group
Manage the replacement of faulty equipment through the use of spares, and ensuring the timely replenishment the spare according to prescribed availability and sparing policy
Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with the Field Operations guidelines and instructions where provided
Carry out preventive maintenance of equipment in accordance with agreed schedules and to manufacturer specifications
Perform tests on hardware and software components and be responsible for the co-ordination of local acceptance testing with Customers and 3rd parties
Complete AVMA Daily Diary accurately and on time
Ensure that all the required Field Service data is provided and recorded in the correct fields in the SITA Service Hub record for all assigned Incidents & Change Orders
Confirm and prioritize day-to-day tasks, as and when needed
Coach co-workers on operational process issues relying on strong working knowledge of the activities in the group
Minimum 3 years experience in onsite support activities and repairs of PCs, Printers, and LAN, WAN equipment
Operating knowledge of Microsoft Office products
CompTIA Network or CompTIA Server+ certification

Engineer Field Resume Examples & Samples

2+ years experience working with and troubleshooting complex electronic systems
2+ years experience of hands on use of electronic and RF test equipment
Position requires a current TS/SCI clearance. No Exceptions

Engineer, Field Service Resume Examples & Samples

Perform on-site installation, repair, maintenance, qualification, and validation of discrete analyzers (photometric and electrochemical measurement systems)
Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
Support the development and updates of field service SOPs
Conduct training on the safe operations of the equipment and demonstrate skills to customers
Must be proficient with the use of customer management software to track service calls, manage parts inventories, and complete job tasks
Collaborate with Sr. Engineer to analyze, review and inspect findings to determine source of problem, and recommends repair, replacement, or other corrective action
Coordinates with Sr. Engineer in problem resolution with engineering, customer service, and other personnel to expedite repairs
Minimum 2 years experience as a Field Service Engineer; knowledge of analytical instrumentation
Hands-on experience with discrete analyzer systems including photometric and electrochemical analysis is a plus
Strong knowledge of discrete analyzer techniques strongly desire

Engineer Field Resume Examples & Samples

5 Years of Related Work Experience
Current TS/SCI Clearance
USAF Flight Line Experience
Fluent using IMDS
Versed in Unix / Linux

Engineer Field Resume Examples & Samples

Prepare and enter data into the USAF IMDS maintenance database
Previous SIGINT Experience
Pre/post mission analysis and maintenance

Engineer, Field Resume Examples & Samples

Ensure projects are designed and constructed in accordance with the Company's Engineering guidelines and specifications, industry codes and standards, and regulatory agency requirements to meet necessary functionality and performance requirements
Plan, organize, and manage capital projects
Perform Optimization Studies (Surveillance) to determine if existing assets are performing to expectations
Prepare project design scopes in support of commercial development
Prepare bid packages for equipment and outside services including engineering, procurement, and construction activities
Participate in reviews of designs prepared by outside engineering contractors, vendors, fabricators, and manufacturers
Monitor field construction activities to ensure compliance with contract drawings and specifications
Prepare project completion reports including construction material inventories and as-built drawings
Provide technical support to the Company's operations
A minimum of a Bachelor's degree in Engineering is required. Chemical or Mechanical is preferred
A minimum of 2 years work experience in a plant and/or pipeline Field Engineering role is required
Proven ability designing and constructing engineering projects ensuring Engineering guidelines and specifications, industry codes and standards, and regulatory agency requirements is required
Engineering expertise including but not limited to plant optimization, operational efficiencies, scope development, project execution and process safety management activities is required
Working proficiency/knowledge of MS Excel and Project to develop cost estimates and schedules is required
Ability to travel up-to 50% domestically required
Project Management experience preferred
Experience with plant simulation software preferred
Effective written and oral communication skills with internal and external customers at all levels within the organization

Engineer Field Resume Examples & Samples

DoD Secret security clearance with ability to obtain COMSEC/CRYPTO certification
Bachelor of Science degree in Computer Science, Computer Engineering, Math, MIS, Network Engineering or related technical degree and 2 years of related experience (or 1 year GMD experience) or Master's degree in Computer Science, Computer Engineering, Math, MIS or related technical degree. Years of experience may be substituted for degree requirement
Detailed knowledge of local and wide area networking (LAN/WAN) fundamentals with specific experience working with Ethernet routers, switches, and protocols in TCP-IP based communications system
Ability to work effectively on a small team
Ability/willing to be available on call for mission critical system responses when required
Experience with UNIX/LINUX command line interface
IAT Level 1 certification
Ability to travel as needed (limited requirement)
Ability to obtain Top Secret clearance along with SCI
Recent experience with the Ground Based Midcourse Defense (GMD) program, especially GMD Communications Network (GCN) functionality
IAT Level 2 (Security+ and/or CCISP certification)
CISCO Router/Switch specific experience and familiarity with associated maintenance actions/approaches
Experience with OSPF and Multicast routing protocol
Experience with Intelligent Path Switching (IPS) devices
Experience with Remedy trouble ticket dbms
Experience working with Sun Solaris platforms
Experience working with DISA (Defense Information Systems Agency) and related circuit monitoring and repair processes
Test, integration and evaluation through college coursework, on-the-job training, and/or informal training programs
Knowledge of Military command, control and communication systems
Familiarity with KIV-19M operation and maintenance
SUN/IBM System Administrator experience a plus
Experience in communications equipment log file analysis
Be Process, Mission, Procedure and Checklist oriented

Verification Engineer Field Action Team CT Resume Examples & Samples

Oversight of the design input process, design V&V activities, design transfer and product realization, and performance in the field to ensure that all design requirements are effectively met
Provide leadership while serving as a tester, evaluator, or lead for installed base product engineering projects
Use Good Documentation Practices (GDP) when writing, executing, or reviewing validation documentation
Author verification plans, protocols, traces, and reports
Review requirements for testability
Participate in design reviewsto provide feedback on the design to ensure it meets the intended use and defined customer needs
Utilize defect management system for defect entry, maintenance, and verification
Attend or host defect reviews as needed
Provide good communication of test status to the project teams and functional manager including proactively uncovering potential issues with verification testing
Develop and maintain project schedules relevant to the project assigned
Complete any and all support requested in an accurate and timely fashion
Ensure all projects to which you are assigned are completed within the allotted time frame and conform to the latest processes
Your Requirements
Minimum Qualification- Education/Training & Experience
Bachelor’s degree in an Engineering field or equivalent
3-5+ years verification or validation engineering work experience
Proficient with Microsoft XP & Office (Word, Excel, Project, etc.)
Demonstrated in-depth domain expertise of the use environment and use patterns for PET, CT, SPECT, MRI, or hybrid combination of the aforementioned technologies
Understanding of FDA/MDD design validation regulatory requirements
Proficiency with data management tools (e.g. ClearQuest, DOORS, Agile)
Minimum Qualifications
Bachelor’s engineering degree, or equivalent experience
3-5 years of related experience in a medical device or non-regulated industry
Working knowledge of appropriate global regulations, requirements, and standards

Engineer Field Resume Examples & Samples

5 - 9 years of experience with Army Air defense systems
Must operate independently and as member of key small team
Readily understand systems operating in ABCS and Joint environments
Strong working knowledge of ADA systems (ADSI, AMDWS, FAAD)
Strong working knowledge of Army tactical radios (Harris 117, MIDS, JTT)
Understanding and experience with local area networking (LAN) fundamentals and configurations
Experience working with Ethernet Routers, Switches and Firewalls and protocols
Demonstrated ability in working with training developers and technical writers in the development of training material

Engineer Field Service Resume Examples & Samples

Bachelor's Degree in Engineering or related discipline
In lieu of degree, 11 years of AGT1500 or directly related other gas turbine engine model experience
5 years repair and test experience on the AGT1500 or other gas turbine engine model is desired
5 years of experience with specific AGT1500 or other gas turbine engine model operational, troubleshooting capabilities and practical maintenance experience is also desirable
Must be able to secure and maintain a US Government Common Access Card (CAC) and valid US Driver’s License
Proficiency in blueprint and technical manual interpretation
Analytical skills to elicit and diagnose relevant data for technical definition and resolution
Proficiency in using component design and test data, evaluate components for damage and serviceability, component rejection criteria for service revealed difficulties, and for repair/modification of equipment and components
Basic mechanical aptitude and ability to perform engine repairs
Be able to provide technical instructions for depot personnel and, as required, assist in interpretation of the overhaul manuals. Also facilitate troubleshooting and maintenance of equipment and special tools used in support of AGT1500
Ability to work with customers at levels ranging from shop floor mechanics to senior leadership in the investigation, reporting, and resolution of issues
Strong problem-solving, interpersonal, and teaming skills
Ability to establish credibility and maintain strong personal relationships with customer contacts based on knowledge and personal integrity. Strong customer focus and service orientation
Utilize time management skills to manage conflicting priorities
Exhibit sound independent judgment in assessing and resolving complex technical and operational problems
Ability to work as a team member with other members of the Customer Team to drive customer satisfaction and business growth objectives
Proficiency with computers and MS Office suite of software packages
Six Sigma Greenbelt certification is desired

Engineer Field Resume Examples & Samples

The candidate will assist the CCM Operations IPT Manager and Theater Manager with the overall program effort
Acts as Subject Matter Expert (SME) and advises Theater Lead on all technical and system related topics
Responsibilities include coordinating theater requirements with the C-RAM Program Office Representative in country, other OCONUS managers, and overseeing the daily operational and functional needs of the OCONUS team
The Operations Lead provides the CCM Operations IPT Manager day-to-day tracking of CCM operations and sustainment in theater, participates in regular theater telecoms, and assists in resolving personnel and equipment issues
In addition, the Operations Lead works closely with the CONtinental United States (CONUS) Operations staff, located in Huntsville, AL, in planning and writing standard operating procedures for theater
Has direct responsibility for interfacing and responding to the Government customers’ defined schedules, schedule changes, and resolving conflicts with equipment and/or staffing issues
This individual provides accurate reporting progress of Site Team deployments and equipment installation activities to the Government customer
Additionally, assists in the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract
Directs the work of employees supporting OCONUS operations
Prior military experience as a mid to senior field grade officer or Senior NCO
Prior overseas military or military contractor experience
Ability to interface with both NG corporate and U.S. Government Department of Defense (DoD) customers senior staff

Engineer, Field Service Resume Examples & Samples

Promote, quote, schedule, and perform On-Site & In-Depot maintenance and repairs of customer-owned automation lab equipment
Schedule and perform installation of new equipment at customer sites
Produce and distribute high quality Field Service Reports of work performed
Promote and Quote service contracts for automation equipment customers
Work with equipment vendors to report quality issues and maintain technical knowledge of current and emerging automation equipment
Quality Control support including new process development, technical communications, training, and troubleshooting
Maintain and update CRM database
Comply with Thermo Fisher Scientific Corporate Travel and Expense Policies
Associate Degree in an engineering related field or equivalent experience(Bachelor’s degree preferred)
3+ years experience in Field Service
High proficiency in technical troubleshooting and repair
Experience in customer relationship management
Excellent computer skills including an understanding of Microsoft Office applications and Operating Systems (Windows, Word, Excel and Access)
Ability to effectively learn and use CRM applications (SalesForce.com experience preferred)
Ability to operate independently, with initiative, and good business judgment
Ability to write reports, business correspondence, and procedure manuals
Ability lift and/or move up to 75 pounds

Engineer, Field Services Resume Examples & Samples

Provide on-site technical support for the CMS product lines
Provide pre-sales trial support to the product lines
Provide product installation, trouble-shooting, and maintenance training to contractors and customers
Provide technical sales support for emerging or existing products
Work as liaison between customer, product lines, and quality of product FMAs and RMAs
Work with other senior product engineers on in depth technical responses to customers
Thoroughly and technically document and communicate to the internal product lines and quality teams all actual or suspected field issues observed/found
Provide detailed feedback and input to internal product lines on product performance and/or other customer feedback received
Clearly and professionally document and report field issues internally, as well as communicate internal responses to the customer as requested
Travel extensively on a weekly basis
Identify and coordinate as needed with subcontractors for tower climbing support
Direct experience in installing, trouble-shooting and customer support of Wireless Active Products such as Base Station Antennas, Fiber connections and cable, traditional Coax, battery and radio cabinets as well as Remote radio heads
Understanding of wireless networks and how components interface with each other
Ability to communicate oral and written information accurately, concisely, and in a form appropriate to the target audience
Ability to multi-task, prioritize, organize, demonstrate computer proficiency and be a dynamic team player, self-starter and results oriented employee
Understand wireless construction standards and safety requirements
Ability to travel 75%

Lead Engineer Field Ops Resume Examples & Samples

Provide field operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
When required, act as the customer SPOC and co-ordinate the scheduling of the onsite intervention with Customer's, internal resolver groups, local Field Operations resources and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA
Ensure shortest possible repair cycle by initiating the timely return of faulty SITA and Customer equipment according to the customer maintenance contract and SLAs and monitoring closely the replacement of faulty items and spares
Adhere to installation guidelines and industry best practices in order to deliver quality Field Operations
Reporting and escalating all observed problems to proper SITA operational escalation points
Report on the monthly performance of the workshop and provide feedback to the Global Operations regional management teams
To ensure the field services team adheres to the highest working standards for all interventions and repair targets by providing guidance, support and direct management
Manage the first line responsibility and budgets for the local maintenance facility, field operations service provided and escalations
Supervise staff and ensure adequate training and development is provided to them and carry out annual reviews and input into performance appraisal process
Ensure day-to-day supervision of activities of a group of individuals by providing appropriate personal support to enable co-workers to function to their operational potential
Coach fellow co-workers on operational issues relying on strong working knowledge of the activities in the group
In consultation with the line manager, support and report on the adherence to local standard policies and procedures (absence tracking, sick leave, overtime, confidentiality)
Ensure that all staff completes their AVMA Daily Diary accurately and on time
Ensure that all staff provide the required Field Service incident and change data and that it is recorded in the correct fields in the SITA Service Hub records for all assigned Incidents & Change Orders
At least 4-5 years in onsite support activities and repairs of PCs, Printers, and LAN, WAN equipment
Must have experience of managing a team in supervisory or management role
Extensive experience of working at Customer locations
Extensive experience of working in the Airport / Airline industry
Advanced operating knowledge of Microsoft Office products
Experience and Knowledge of configuring and troubleshooting LAN protocols
Extensive experience in the installation and configuration of servers and workstations (Microsoft/Unix/Thin Clients) including operating system software to component level
Installation and configuration of end user applications and software
Knowledge and appreciation of 6 Sigma principles
Minimum Degree level qualification in Computer Science, Electronic Engineering or equivalent in country IT qualification
Minimum Cisco CCNA, CCNP preferred
Minimum Microsoft MCSA, MCSE preferred
ITIL Foundation Certificate
People Management training
VSAT qualification preferred for some regions

Engineer, Field Service Resume Examples & Samples

Install, troubleshoot, repair and maintain Thermo Fisher Scientific equipment located at customer sites
Act as an advocate for Thermo Fisher Scientific and EPM
Provide field support to ensure the stable and ongoing operation of customer's equipment
Consult with the customer to explore current and future needs, develop action plans to ensure needs are met quickly and efficiently
Consult and recommend future services to customers including service contracts, preventative maintenance schedules, training, etc
Communicate with customer to implement any necessary corrective action
Provide high-quality on-site training to customers
Consistently complete all administrative task in a timely function (i.e., expenses, service orders, time reporting)
Actively seek out new revenue opportunities submitting your findings in the Lead tracking system
Proper interpretation of blueprints, schematics, manuals, and other specifications
Provide Technical Support to customers via Telephone
Provide feedback and documentation of work performed to Customers and others as appropriate
Others duties may be assigned
At least 5 years of applicable Field Service experience with Process Monitoring Equipment in an industrial setting
Ability to travel 80% of the time with the flexibility to travel nights and weekends as needed. International travel may be required
Associates Degree in Electronics or Military Electronics Training
Strong Customer Service, Interpersonal and Communication Skills
A team player will the ability to go the extra mile in support of other FSE’s
Must maintain a valid driver’s license and safe driving record
Enthusiastic and positive attitude
Ability to work independently at remote locations
Capable of reading schematics and drawings
Must be physically able to climb ladders/stairs or ride industrial style elevators to heights of 300 feet
Regularly lift or move 25 pounds, frequently lift or move up to 50 lbs. and occasional lift 100+ pounds
Periodic drug/alcohol testing will be required

Engineer Field Service Resume Examples & Samples

Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
Typically requires 2-7 years hands on technical experience installing, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar systems
Literate in MS DOS and Windows software environments
Able to read and interpret schematics

Senior Engineer, Field Services Resume Examples & Samples

Perform systems installations, upgrades and repairs within medical facilities
Conduct wireless site surveys and validations utilizing wireless tools and documented processes
Submit all required documentation in a timely manner
Conduct technical orientation to medical devices and systems for biomedical and IT staff
Maintain customer databases
Attend project meetings and conference calls
Perform other duties as may be assigned
Bachelor’s degree + 3 years experience in medical, telecommunications or computer field service
Five years experience troubleshooting and diagnosing technical hardware, network and software issues in complex systems. Three years installing wireless networks, LAN’s, Unix, Solaris and/or Windows-based computer systems. Experience in biomedical or IT within a hospital setting a plus. Certification in MCSE, A+, Network +, CWNA and/or CCNA a plus
Excellent inter-personal and problem-solving skills required
Excellent verbal and written communications skills required
Basic Windows OS and Office skills (Word, Excel, Project) required
Working knowledge of networking concepts and troubleshooting (IOS model, TCP/IP, subnet, routing, ARP, DHCP) and tools (ping, tracert, netstat, etc) required
Working knowledge of wireless networking design, implementation and troubleshooting required
Requires up to 80% domestic and international travel (driver’s license and passport)
Requires lifting of up to 50 pounds

Engineer Field Resume Examples & Samples

The candidate will assist the CCM Operations IPT Lead and Theater Lead with the overall program effort
The Operations Lead provides the CCM Operations IPT Lead day-to-day tracking of CCM operations and sustainment in theater, participates in regular theater telecoms, and assists in resolving personnel and equipment issues
Current multi entry Iraq work visa

Engineer Field Resume Examples & Samples

The candidate will assist the CCM Operations IPT Lead with the overall program effort
Acts as Subject Matter Expert (SME) and advises Theater Management Team on all technical and system related topics
Current multi entry Afghanistan work visa

Engineer, Field Service Resume Examples & Samples

Perform on-site installation, repair, maintenance, and qualification of Microanalysis instrumentation (Pathfinder, WDS, EDSD, XRF, etc) and/or Molecular Spectroscopy instrumentation (FTIR, Raman, UV-Vis, etc)
Must be client-focused, working in conjunction with Professional Services and outsourcing functions
Analyzes instrument generated chemistry and performance reports of technical issues to recommend factory modifications that eliminate future events of the same issue
Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers (Chemists)
Bachelor’s Degree with in Chemistry, Sciences or related field preferred
3-5 years hands-on experience as a Service Engineer, particularly working with analytical instrumentation
Must be available to travel on a daily basis and up to 75% overnight
Must have a valid driver license and safe driving record
Hands-on experience with Microanalysis instrumentation (Noran System Seven, WDS, EDSD, XRF, etc) preferred
Hands-on experience with SEM and TEM systems preferred

Engineer Field Resume Examples & Samples

Bachelor’s Degree in a STEM or technical discipline or related field with 2 years of related experience. An additional 4 years of professional and related experience may be substituted in lieu of degree
Active Secret Security Clearance and ability to obtain COMSEC and Top Secret Clearance required
Ability to travel up to 10%- 25% of time as needed
Security + or DOD 8570 level 2 certification
Understanding of KIV-19 M operations
Experience with UNIX and Cisco applications and commands
Experience with Cisco switches and routers
Full understanding of networks and networking infrastructure equipment
Self-motivated and ability to work alone as necessary