Client Engineer Resume Samples

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QB
Q Bosco
Quinn
Bosco
42677 Lubowitz Harbor
San Francisco
CA
+1 (555) 649 2602
42677 Lubowitz Harbor
San Francisco
CA
Phone
p +1 (555) 649 2602
Experience Experience
Chicago, IL
Client Engineer
Chicago, IL
Casper-Kris
Chicago, IL
Client Engineer
  • Executing software packaging and configuration deployments while adhering to enterprise deployment best practices and change management recommendations
  • Establishing and document standards, best practices, and policies
  • Managing group policies or policy management
  • Managing software or configuration deployments
  • Packaging software for deployments or issue resolution
  • Resolving complex IT issues and incidents across a variety of technologies
  • Providing VDI support
Dallas, TX
Senior IT Client Engineer
Dallas, TX
Mertz-Heaney
Dallas, TX
Senior IT Client Engineer
  • Handles escalations from IT Support, provides timely resolution of problems or engages lead staff for assistance
  • Identifies ways to improve efficiency and scale services leveraging tools and automation
  • Exhibits a high level of professionalism and is passionate about providing outstanding customer service
  • Plans and executes OS X software upgrades
  • Expert level JAMF knowledge (performance tuning, end pt. monitoring & maintenance, infra. engineering to scale)
  • Customizes, creates and packages software, scripts, and applications for global deployment
  • Knowledge of Endpoint Management Tools & Practices
present
Los Angeles, CA
Senior Mobile Client Engineer
Los Angeles, CA
Mraz-Rogahn
present
Los Angeles, CA
Senior Mobile Client Engineer
present
  • Provide leadership to the team and mentor junior developers in areas such as user interface, component design, and information architecture
  • Performance target setting / performance optimization
  • Solid understand of game development (graphics performance, etc.)
  • Familiarity with network protocols and non-blocking IO
  • Proficient with Java, especially server side Java (synchronization, distributed systems, framework programming)
  • Work closely with other team members, and take technical feedback
  • General game development programming, including UI, and debugging
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Baylor University
Bachelor’s Degree in Computer Science
Skills Skills
  • Strong organizational skills: ability to organize and complete multiple projects of varying lengths. Good documentation skills essential
  • Strong Windows OS file structure and architecture knowledge including registry, file system and folder security, and services
  • Strong interpersonal skills to be able to effectively communicate and negotiate with both technical and non-technical audience
  • Strong organizational skills: ability to organize and complete multiple projects of varying
  • Create Knowledge Base articles that are detailed, accurate, and concise
  • Independence – Ability to work independently on problems, performing detailed analyses until the problem is identified and resolved
  • Accuracy – Ability to provide complete and accurate deliverables
  • Strong scripting skills such as WMI, VB, Wise, PowerShell, AutoIt, Batch
  • Look for automation opportunities to quickly resolve redundant calls
  • Technical knowledge in Active Directory and core Microsoft technologies
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15 Client Engineer resume templates

1

Senior Mobile Client Engineer Resume Examples & Samples

  • Build mobile games that are responsive and leverage touch screens
  • Collaborate with designers, producers, artists, and engineers to create engaging, beautiful, viral, and flexible experiences on multiple platforms in multiple locales
  • Provide leadership to the team and mentor junior developers in areas such as user interface, component design, and information architecture
  • Write thoughtful, well-designed, compact code that empowers rapid iteration
  • 6+ years of experience in any OOP language
  • Extensive experience building and shipping mobile applications for iOS and Android
  • Experience building & shipping Unity based applications for iOS and Android
  • Solid understand of game development (graphics performance, etc.)
  • Strong CS fundamentals (space/time tradeoff in data structures, static/dynamic typing, etc.)
  • BA in Computer Science and/or related field and experience
2

Senior Client Engineer Resume Examples & Samples

  • Ensure appropriate implementation of technology within both the development and production environments
  • Create and maintain SCCM 2012 R2 OSD task sequences, WIM files and driver packages
  • Create and maintain custom USMT packages, UDI wizards, and MDT roles
  • Provide 3rd level support for imaging and general Windows client issues
  • Bachelor's degree in computer science or equivalent related field experience
  • Previous experience developing platform strategies and solution approaches for an enterprise business
  • Previous experience with Group Policy and Active Directory
  • Proficient in VBScript and PowerShell to improve and automate implementation and support activities
  • Previous experience with SCCM 2012, Windows 8.1 ADK, WDS and MDT 2013
  • Previous experience with deploying Bitlocker to enterprises
3

Senior Mobile Client Engineer Resume Examples & Samples

  • Library / Service integration
  • Performance target setting / performance optimization
  • Review the work of other mobile engineers to ensure adherence to design, patterns and coding standards
  • Implement robust, flexible, and well-architected systems
  • Work closely with other team members, and take technical feedback
  • Experience with Mobile development is a must. Candidate should have shipped at least two mobile games, preferably on the iOS platform
  • Unity development experience
  • Experience with client technologies and user interface development, including mobile input handlers
  • Experience building asynchronous or synchronous multiplayer games
  • Able to work effectively in a highly collaborative and team-oriented environment. Able to effectively communicate with technical and non-technical team members
  • Deep knowledge of common data structures and algorithmic solutions
  • Deep knowledge of software design practices including modular architecture, event-driven architecture, and software design patterns
  • Extensive experience working with internal and externally developed code
  • Extensive experience with self-testing to minimize and fix issues, strong problem solving / debugging skills
  • Effective documentation and presentation skills
  • Strong performance optimization experience
  • Ability to work unsupervised and assist other engineers as needed
  • Bachelor's degree in Computer Science, Engineering, or equivalent experience
  • Solid knowledge of C#, C++, or Java
  • Familiarity with network protocols and non-blocking IO
  • Familiarity with Linux/Cloud computing
  • Proficient with Java, especially server side Java (synchronization, distributed systems, framework programming)
  • Objective C and Javascript programming skills
  • Experience in tools development and content pipeline development
  • Familiarity with SQL relational databases such as Oracle and MS SQL Server
  • Familiarity with NoSQL alternatives such as MongoDB
  • Experience with high concurrency server processing
  • Database design and implementation skills
4

Lead Client Engineer Resume Examples & Samples

  • Ability to initiate, manage, and close multiple project simultaneously while prioritizing key deliverables
  • Provide on-going and real-time updates to key stakeholders
  • Excellent written, verbal communication and presentation skills with the ability to provide relevant information to various levels of the business
  • Exercises good judgment, makes effective decisions in a timely manner and balances current and future needs
  • Proactively engages others and influences desired outcomes across multiple stakeholder groups and removes obstacles to ensure high quality results
  • Ability to work with contractors, consultants and support teams as a virtual team that may be geographically separated
  • Demonstrated ability to take personal ownership of systems and or platforms and while working collaboratively within a team; initiative is a must
  • Experience as technical leader on projects, with the ability to chart the technical course and energize team members to assist with project work
  • Project Management: ability to use appropriate tools and techniques to plan resources, manage, assist and ensure the progress and completion of projects on time and budget
  • Customer Service: ability to represent Global IT in a responsive, patient and professional manner when clients and other service providers that may be frustrated, confrontational and against tight deadlines
  • Vendor Management: ability to manage external business partners to drive execution and achieve desired results
  • Specific technologies include but are not limited to Windows, Mac, mobile, DaaS, SCCM, App-V, Group Polcy, PowerShell, mobile device management, cloud backup, cloud personal storage, cloud video, Microsoft O365 Dedicated and Multi-Tenant, SharePoint, and Office
  • 5+ years of experience in large enterprise client technologies
5

Senior IT Client Engineer Resume Examples & Samples

  • Engineering, Architecture and Operational Support for image creation, deployment, patch/configuration management and encryption for our global endpoint environment
  • Customizes, creates and packages software, scripts, and applications for global deployment
  • Plans and executes OS X software upgrades
  • Helps drive and actively support global IT projects as needed
  • Works with IT Helpdesk, Systems Admins, Security and other teams to identify and resolve issues in the environment and implement solutions to increase productivity for IT staff and end users
  • Identifies ways to improve efficiency and scale services leveraging tools and automation
  • Exhibits a high level of professionalism and is passionate about providing outstanding customer service
  • Handles escalations from IT Support, provides timely resolution of problems or engages lead staff for assistance
  • Maintains user accounts, passwords, data integrity, system access & security within policy
  • Documents and maintains Client operating procedures, best practices and customer service KPIs
  • Participates in on-boarding, training and mentoring team members
  • CCA, CMA, CJA or similar JAMF training
  • Other Mac, Linux or Network certifications
  • LDAP and Active Directory experience
  • Advanced knowledge of tools such as Bigfix, Munki, Chef, Puppet, DeployStudio
  • Enterprise Windows Support Experience
  • Deeper knowledge of desktop security (anti-virus/anti-spam/firewall/patching/two-factor authentication)
6

Client Engineer Resume Examples & Samples

  • 3nd tier incident resolution
  • Responsible for all incoming incident and requests for work to the Client Technologies team
  • Perform required upgrades/hotfixes/security updates to Client Technologies support tools
  • Finding true root cause and applying appropriate fixes to incoming issues
  • Provide great customer service to end users
  • Create Knowledge Base articles that are detailed, accurate, and concise
  • Work with other cross operations team to troubleshoot cross platform issues
  • Perform data analysis to find trends and escalate larger issues to SME before end users discover issues
  • Implement instrumentation on production systems to create visibility of service availability
  • Look for automation opportunities to quickly resolve redundant calls
  • 5+ years experience with desktop client engineering within a complex organization including development, implementation and support experience
  • Bachelor’s degree in computer science or equivalent related field experience
  • Previous experience implementing, managing and maintaining desktop support in a medium to large enterprise environment
  • Previous experience using SCCM (preferably 2012) to deploy software, Microsoft security updates, and third party software updates
  • Previous experience creating and troubleshooting core client technologies such as Group Policies, Office and Internet Explorer customizations, and logon scripts
  • Experience working with Windows 7, Windows 8.1 and Windows 10
  • Previous experience with MDM, Virtual Desktops, RDS, and Mac OS a plus
7

Senior Infrastructure Client Engineer Resume Examples & Samples

  • Serves as technical advisor in selection and review cycles of vendor based-products
  • HS or BSCS with 5 or more years of relevant experience; MSCS with 0-2 years of relevant
  • Demonstrated ability to identify opportunities for process and technology improvements, some
  • Basic knowledge of architectural design concepts and documentation; and functional systems and
8

Senior Client Engineer Resume Examples & Samples

  • Lead a team of Programmers in developing live-service SDKs for iOS and Android utilizing Agile methodologies
  • Develop standards and processes for developing, implementing, and testing mobile products
  • Manage development of game development tools
  • Design and maintain technical milestones for your teams
  • Work with Central Services and game teams to deliver quality games in a timely fashion
  • 6+ years of professional game development experience
  • Experience leading game development teams with at least one title as the lead programmer
  • Experience with iOS smartphone development, additional Android experience a big plus
  • Strong programming skills in C++ and C#
  • Strong working knowledge of high traffic client-server systems and API development
  • General networking, REST and Socket experience
  • Leadership and interpersonal skills that can represent the engineering team in interdepartmental and management meetings
9

Client Engineer Resume Examples & Samples

  • Work with IT partners and business teams to identify technology solutions to achieve business results and strategies
  • Oversee the introduction of new client device technology by utilizing industry standard processes
  • 5+ years experience in client engineering within a complex organization including development, implementation and support experience
10

Junior Client Engineer Resume Examples & Samples

  • Client focused with the ability to understand business and client needs and deliver solutions / products that meet and / or exceed expectations
  • Identifies innovative solutions and technologies which enhance “Anytime, Anyplace, Any Device” productivity
  • Ability to create and maintain clear and detailed operational documentation
  • Relationship Management: ability to build valuable and lasting relationships with internal and external teams
  • Specific technologies include but are not limited to Windows, Mac, mobile, DaaS, SCCM, Group Policy, PowerShell, cloud backup and cloud personal storage
  • Test automation and QA solutions created by Client Engineering
  • Design and maintain test plans scenarios and cases
  • Analysis, and testing of desktop images before deployment
  • Create a library of documentation around features and integration methods
  • Track and manage open issues with various internal teams
11

Linux Client Engineer Resume Examples & Samples

  • Engineer, test and deploy new client images
  • Engineer, test and deploy new application packages
  • Provide level 3 operational support for Linux builds
  • Engineer, test and deploy automation scripts for Linux builds and applications
  • Performing Root cause analysis for the application packaging, distribution and Linux build issues
  • Engineer, test and deploy drivers for Linux devices
  • Coordinate with hardware vendors on drivers and device performance with Ubuntu Desktop
  • 5+ years information technology experience in a large scale commercial enterprise
  • Career track record of engineering, developing (coding), deploying and maintaining business critical information technology solutions
  • Advanced skill level with Ubuntu Desktop to engineer, test and deploy client solutions
  • Knowledge and Proficiency in some of the following products/technologies
  • Enterprise-wide client distribution/Management tools (i.e. SCCM, SCOM) * 5 years Ubuntu Experience * 5 years Microsoft Office Experience * 5 years client build automation experience. * Network: LAN/WAN/CAN/Wi-Fi/RF
  • Application packaging, deployment and troubleshooting for Ubuntu Desktops
12

Client Engineer Resume Examples & Samples

  • Create and maintain System Center Configuration Manager (SCCM) OSD task sequences
  • Package SCCM applications and packages to support task sequence deployment
  • Maintain and build driver packages for all desktop and laptop models
  • Update golden images on a schedule to minimize deployment time
  • Create and maintain USMT packages, UDI wizards, and MDT roles
  • Keep current with emerging trends, tools, and technologies related to operating system deployment
  • Work with vendors and manufacturers when necessary for troubleshooting
  • Be innovative, willing to challenge and introduce new ideas
  • Minimum 5+ years’ experience in client engineering within a complex organization including development, implementation and support experience
  • Expert knowledge of SCCM task sequences and all dependencies
  • Experienced with Microsoft Deployment Toolkit (MDT 2013 Update 1)
  • Advanced knowledge of VBScript and PowerShell to improve and automate implementation and support activities
  • Advanced experience with SCCM 2012 R2 or Current Branch, Windows 10 ADK, WDS and MDT 2013 Update 1
  • Familiar with System Center Orchestrator
  • Experience working with Windows Embedded, Windows 7, Windows 8.1 and Windows 10
  • Experience with Group Policy and Active Directory
  • Previous experience with deploying BitLocker on an enterprise level
13

Client Engineer Resume Examples & Samples

  • Minimum 5 years in a professional environment with much of the past two years in MDM
  • System administration experience; primarily in Unix systems such as Linux and macOS
  • Experience in coding and scripting: shell, perl, php; AppleScript a plus
  • Requires strong experience with MDM, focusing on macOS and iOS
  • Casper experience strongly preferred; Casper certified a strong plus
  • Experience in web development technologies: HTML, CSS, DHTML; JavaScript a plus
  • Strong organizational skills: ability to organize and complete multiple projects of varying
  • Lengths. Good documentation skills essential
  • Flexibility in the face of shifting priorities in a dynamic environment
  • Extremely strong teamwork ethic and customer support focus
  • Ability to explain technical concepts in clear, non-technical language
14

Senior Client Engineer Resume Examples & Samples

  • Bachelor’s Degree in Information Technology or related discipline and 10+ years of experience in imaging development and deployment; OR, High School equivalent and 14+ years of experience
  • Candidate must be able to obtain a US “Public Trust” clearance
  • Extensive experience with Active Directory Group Policy
  • Ability to perform patch integration via DISM
  • Experience with using various Software Deployment and Device Management tools
  • Experience with MSIEXEC and InstallShield command lines
  • Working knowledge using Windows Distributed File System
  • Experience with performing root cause analysis, risk identification, and risk mitigation
  • Experience with McAfee Policy Orchestrator is preferred
  • Experience with the Windows Automated Installation Kit (AIK)
  • Familiarity with the DISN offline imaging service
  • Experience supporting government customers in secure environments, familiarity of Federal Information Security Management Act (FISMA) operating standards and applicable guidelines
  • Experience in the Service Now ticketing system
  • Experience with Microsoft System Center Configuration Manager (SCCM)
15

Senior Client Engineer Resume Examples & Samples

  • Optimize application for maximum speed and scalability
  • Set up the initial required UI-framework for a project startup
  • Work with different stakeholders including product owners to understand the requirement, design & develop
  • Perform unit testing and support integration testing & release
  • 6+ Years in Front-end UI development
  • Having in depth experience with front-end HTML5, CSS 3, JS, JQUERY, XML and JSON
  • Having in depth experience in development using MVC frameworks like AngularJS 2, Node, Brackets and Bootstrap
  • Having experience in flex is good
  • Proficient understanding of client-side scripting and JavaScript frameworks
  • Design & implement features, required APIs, test suites or technology according to specifications, while keeping a strong customer focus
  • Good understanding of communicating with Java based backend servers
  • Good understanding of Data structures and object-oriented analysis, design patterns and coding best practices
16

Client Engineer Resume Examples & Samples

  • Engineering leadership for the development, execution and close out of the technical part of the project with regional and global engineering support
  • Execute the project in line with local engineering guidelines, sanitary and HS&E requirements
  • Ensure zero compliance gaps driven by robust design reviews with cross functional teams
  • Proactively pulls on outside or function resources to ensure both technical and non-engineering are both aligned and executed by the required dates
  • Model HSSE leadership behaviours and ensures HSSE is incorporated and first on the agenda of all business unit meetings and discusses items such as lessons learnt from incidents; awareness of hazards in the work environment; positive feedback from job observations; environment; family safety
  • Responsible for Capex management, reporting and tracking within his area of responsibility
  • Company best practice application and state of the art technical know-how injection
  • Design reviews include subject matter experts either internal or external as needed and in line with LOFT principles and standards
  • Responsible for timely execution of the project within his area of responsibility
  • Build in improvements related to areas of change to ensure overall site is moving towards best in class. Specific focus on design reviews to deliver step change in output. Detailed understanding of site P&L through to capacity and mass balances
  • Use of idle equipment or Low Cost Country equipment wherever possible to reduce capital
  • Deliver vertical start-ups through robust commissioning, qualification and verification plans utilizing the full cross functional team with success measured by vertical start-up and site ownership of new assets. Foster IL6S across sites by leading and fostering IIM methodology
  • Support regional / global technology road maps as required
  • Coach, support, encourage, develop, listens and partner project teams with engineering and project management know how. Ensure clear roles and responsibilities across the team and that everyone is delivering to their commitments
  • Report on dotted line to the Project Manager during the projects as needed or fulfill the project manager roles and responsibilities
17

Client Engineer Resume Examples & Samples

  • Research, evaluate, and recommend innovative client solutions
  • Standard change control processes within large-to-enterprise size corporations
  • Work within IS and the business to implement new processes and software solutions that meet Polaris security standards and deliver a productive solution to the end customer
  • Provide expert technical guidance and best practices for traditional desktop client management
  • Achieve and maintain relevant industry certifications
  • Self-motivated, proactive, independent and responsive - requires little supervisory attention
  • Recommend SCCM architectural design updates and configuration modifications
  • Develop and maintain operational support procedures for the SCCM environment
  • Responsible for creation & deployment of OS Images and also for Trouble shooting
  • Providing VDI support
  • Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products), service packs, and manages BIOS & driver maintenance
  • Use of scripting languages e.g., Visual Basic, PowerShell, and JavaScript
  • Well-versed in Active Directory group policies and maintaining application groups
  • Maintains up-to-date documentation and follows best practices in application and system environments
  • Knowledge of standard software packaging and patch deployments methodologies
  • The ideal candidate will have PowerShell Deployment Toolkit Experience
  • ServiceNow ticketing system for ITIL tracking within the enterprise
  • Ability to work outside normal business hours as required to meet project milestones
  • Experience working in an Enterprise environment with 5000+ devices
  • Knowledge of Microsoft App-V or other application virtualization platforms
18

Client Engineer Resume Examples & Samples

  • Supporting and mentoring members of the support team
  • Resolving complex IT issues and incidents across a variety of technologies
  • Packaging software for deployments or issue resolution
  • Managing software or configuration deployments
  • Executing software packaging and configuration deployments while adhering to enterprise deployment best practices and change management recommendations
  • Driving security patching and security best practices
  • Implementing security patching and security best practices while finding the right balance between "security", "usability", and "the end user experience"
  • Responding to client security threats and remediation of the vulnerabilities while contributing to both short term and long term strategies to stay ahead of the curve
  • Managing group policies or policy management
  • Maintaining the life cycle management of Windows, Mac, and/or Linux image development and maintenance, including a development of a robust and automated QA process
  • Establishing and document standards, best practices, and policies
  • Simplifying and automating IT operations and process where possible
  • 3+ years experience in MacOS, Linux (Debian Ubuntu), Windows administration
  • Experience administering and supporting client security products such as full disk encryption, application whitelisting, firewall, anti-virus, OSQuery, OpenDNS
  • Experience building and maintaining global images
  • Experience administering large, globally distributed, on & off-net client endpoint environments (30,000+)
  • Experience building and maintaining the imaging infrastructure
  • Experience with deployment tools such as MDT, WDS, Casper, SCCM
  • Experience in administration of endpoint management tools, version upgrades, server configuration, and deployments
  • Experience with BigFix, Casper, Puppet, Git, Centriy, Puppet
  • Experience building complex deployment package managers using tools such as Composer, PackageMaker, MacPorts, Wise, Installshield
  • Packaging & managing software and configuration deployments for issue resolution
  • Driving security patching best practices
  • Simplifying and automating IT operations and process where possible and engineering to scale in a enterprise environment
  • Experience with scripting with Shell, Bash, Applescript, VB, Powershell
  • Establish and document standards, best practices, and policies
  • Prefer JAMF Casper CCA and CJA certification
  • Desire BigFix/Tivoli EndPoint Manager Certification
  • Strong interpersonal skills to be able to effectively communicate and negotiate with both technical and non-technical audience
  • Strong Windows OS file structure and architecture knowledge including registry, file system and folder security, and services
  • Strong scripting skills such as WMI, VB, Wise, PowerShell, AutoIt, Batch
  • Ability to develop automation logic based on need
  • Advanced knowledge of WAIK, ADK, Unattended installations, automations, MDT, and PXE
  • Experience with software packaging using tools such as Wise Package Studio / Admin Studio
  • Experience with Windows Active Directory, OU structure, AD security, GPO and LPO
  • Familiarity with Network Virtualization and Security components including working knowledge of TCP/IP, DNS, WINS, DHCP, VPN, IPSec thin/thick/web application architectures
  • Expertise in documentation life cycle management
19

Cross Platform Client Engineer Resume Examples & Samples

  • 2+ years of experience building mobile OR iOS OR android OR full stack applications
  • Mobile platforms – iOS, Android
  • C/C++, Javascript, Java, Objective-C
  • Asynchronous, lock-free programming
  • Performance (user perception, battery, cpu, etc.)
20

Lead Client Engineer Resume Examples & Samples

  • Consistently provide innovative ideas to solve complex problems
  • Provide troubleshooting of applications and systems
  • Efficient transition to support
  • Participate in rotational 24x7 on-call 3rd/4th level support
  • Participate in design / architecture reviews of systems and future systems planning
  • Ability to effectively communicate with other team members to cross-train on problem trending and resolution
  • Ability to provide project leadership or work with project leaders in a technical leadership capacity to ensure success of projects
  • Customer service / end-user experience focused
  • 2+ years’ experience administering Microsoft SCCM, WDS, and MDT
  • Experience administering on-premise and hosted Microsoft platforms (AD, Exchange, ADFS, DirSync, O365, Intune, Azure AD, etc.)
  • Experience administering Active Directory and Group Policy
  • Experience administering end-point security (anti-virus and encryption)
  • Experience administering Microsoft Bitlocker and MBAM
  • Experience administering Multi-Factor Authentication
  • 3+ years IT desktop administration/engineering experience
  • 2+ years’ experience in project management
  • 2+ years’ experience in operating systems engineering (Windows, Mac, Android, iOS)
  • 2+ years’ experience in Microsoft Office engineering
  • Bachelor’s degree in Computer Science or related experience
  • Strategic thought leadership experience
21

Client Engineer Resume Examples & Samples

  • Understanding of how SCCM application packages affect end users
  • Excellent verbal and written communication, customer service experience skills, and ability to work between departments to fulfil requests in a corporate environment
  • Flexibility and ability to manage time and handle frequent interruptions
  • 3+ years' System Administrator or 4+ years' desktop support tier 2/tier 3 corporate environment (5,000+ nodes) experience
  • 1 + year of experience pushing customized applications, patches, service packs, and infrastructure updates within SCCM 2007 or newer versions
  • 2+ year' experience with Microsoft Systems Management (SMS, SCCM)
  • 1+ year' of experience in SCCM software Onboarding coordination
  • 1 + year' Bitlocker administration/remediation
  • 1 + year' home drive moves and local administrator management
  • 1 + year' active directory users and computers - active directory OU mismatch, administration of AD group management, conformity, troubleshooting, and correction
  • 1 + year' SCCM configuration manager troubleshooting, SCCM customize packaging, and SMS client agent health remediation
  • 1 + year' experience creating professional technical documentation and procedures
  • 1 + year' Thin Client administration
  • 1 + year' VPN Client administration
  • 1 + year' McAfee, Sophos, or other AV administration
  • 1 + year' Onboarding of the tablet programs (Surface Pro, HP Tablet, Win 8 Win 10)
  • 1 + year' hardware Onboarding/validation of desktop, laptop and tablet (Win7 and Win 10)
  • 1 + year' GPO testing/troubleshooting
  • 1 + year' SCCM image operating system deployment (OSD) operations
  • 1 + year' patching implementation, rollout design, and continuing maintenance
  • 1 + year' USMT backup/restore
  • 1+ year Virtual Machine/Application use and administration (VMWare, Citrix, XenServer, Microsoft RemoteApp, Hyper-V, and etc.)
  • MCSE Certified: Enterprise Devices and Apps Certification preferred
  • SCCM VNext SF Testing/Troubleshooting
  • SOTI (Mobile Device Management)
  • SPLUNK (Data Analysis)
  • Knowledge of networks, DHCP, firewalls, routing, DNS, design, etc
  • Building custom WinPEs using Microsoft tools or WinPE builders
  • Scripting in one or more of the following - DOS Batch, Powershell, VB Script, WQL queries, SQL, HTA, HTML5, Ajax, Javascript, CSS, ASPX, C#, jQuery, bootstrap
  • 1+ year Active Directory Sites and Services
  • 1+ year Microsoft IIS Management
  • Expert understanding of Group Policy within Active Directory
  • SCCM VNext SF testing/troubleshooting
  • Remote client management coordination and applications/patches/updates deployment with SCCM
  • System Administrator or "Last reserve" (Desktop 3) member of the Knowledge Hub Team creating the training documentation and providing support for the Desktop 2 Support
  • SCCM software Onboarding coordination
  • SMS Client Agent Health Remediation
  • Bitlocker administration, Home Drive moves and local administrator management
  • Active Directory OU mismatch, conformity, troubleshooting, and correction
  • Hardware Onboarding/Validation
  • Secondary or Tertiary on the other Client Engineering Team members responsibilities
22

Client Engineer Resume Examples & Samples

  • Provide world class incident management at the tier one, two, and three levels
  • Must be able to work under pressure to ensure tactical and strategic initiatives are accomplished in a timely manner
  • Based on aligned business priorities, focus on continuous improvement and provide world class customer service and support
  • Deploy hardware and software leveraging automated processes and third-party vendors where applicable
  • Perform advanced Active Directory functions such as group policy creation and as well as basic functions such as account creation, group modification, password resets, etc
  • Comply with established change management procedures and work collaboratively with the IT team to ensure a robust, stable computing environment
  • Ability to travel; infrequent air travel required as needed
  • Manage local vendor relationships for client-related infrastructure, telecommunications, and audio/video support
  • Maintain a secure computing environment through effective management of policies, security patches, and desktop security tools
  • Fundamental understanding of with ability to support Apple iOS, Mac OS X, Android, and Windows 7 & 10
23

Client Engineer Resume Examples & Samples

  • Minimum 7 years in a professional environment with much of the past 3-5 years in MDM
  • JAMF certification and experience essential
  • Experience in coding and scripting: shell, python, etc
  • Experience with MySQL administration
  • Network Ops skills: e.g. configuring load balancers, ACLs, proxy services, certificate communication, etc
  • Strong organizational skills: ability to organize and complete multiple projects of varying lengths. Good documentation skills essential
24

Client Engineer Resume Examples & Samples

  • Administration, Configuration, and Design of VMware Horizon Environments (Horizon 6 & Horizon 7)
  • Administration, Configuration, and troubleshooting vSphere and vCenter 6.x
  • Design, implement, and maintain VMware Horizon "Gold Images" Using VMware best practices
  • Design, implement, and maintain standard architecture for endpoints utilizing virtualized desktop systems
  • Demonstrated knowledge of the common Microsoft infrastructure stack (AD / DNS / DHCP / LDAP / Group Policy / Certificates / NTFS)
  • Advanced knowledge of Microsoft Windows client operating systems (Windows 7,8,10)
  • Intermediate experience, and demonstrated use of Microsoft PowerShell (additional scripting languages a plus)
  • SCCM (System Center Configuration Manager) troubleshooting and administration experience desired
  • Experience with components of the VMware Horizon Enterprise stack (User Environment Manager, AppVolumes, Instant Clones) and their configuration
25

Client Engineer Resume Examples & Samples

  • Driving security patching and security best practices while finding the right balance between "security", "usability", and "the end user experience"
  • 3+ years experience in Windows, MacOS, Linux (Debian Ubuntu) administration
  • Experience building & maintaining global images and imaging infrastructure via deployment tools such as MDT, WDS, Casper, SCCM
  • Experience administering large, globally distributed, on & off-net client endpoint environments (30,000+), including client security products such as full disk encryption, application whitelisting, firewall, anti-virus, OSQuery, OpenDNS
  • Experience building complex deployment package managers using tools such as Composer, PackageMaker, MacPorts, Wise Package Studio, Admin Studio, Installshield
  • Bachelor's Degree in Computer Science, Engineering, MIS, STEM or other discipline or equivalent experience
  • Experience with BigFix, Tanium, Casper, Puppet, Git, Centrify, Puppet
  • Prefer JAMF Casper CCA, CJA certification, BigFix/Tivoli EndPoint Manager Certification
  • Proven track record in simplifying and automating IT operations and process where possible and engineering to scale in an enterprise environment
26

Client Engineer Resume Examples & Samples

  • Work closely with game designers, artists and other developers to create new features
  • Actively suggest and implement better solutions in the development process and in the game systems
  • Manage your schedule and pace of work in an agile project management environment
  • Utilize your engineering skills to continuously improve the app
27

Client Engineer Resume Examples & Samples

  • Responsible for managing, developing, implementing, supporting, advancing and maintaining existing Windows desktop patching processes and technologies
  • Responsible for managing, developing, implementing and progressing existing application virtualization projects with VMWare’s View & App Volumes
  • Maintain and enhance existing desktop imaging process and functions
  • Assist with implementation of new mobile device management solutions, including architecture design and documentation
  • Create, develop and maintain documentation of existing and newly created environments and processes to maintain standards and procedures
  • Provide business training on technologies under the EUC area of responsibility
  • Identify business needs and develop strategies and initiatives to increase technology adoption across business units
  • Available 24x7 and participate in rotational on-call within team as needed for problem resolution, system maintenance and unforeseen incidents
  • Participate in developing or executing the technology lifecycle & roadmap for the technologies in scope, including technology refresh and retirement strategies
  • Develop reporting and metrics of the capacity, operational, economics and overall health of the user environment
  • Understanding of VMWare View, VMWare App Volumes, VMWare Mirage, and SCCM software deployment
  • Must have strong written and oral communication skills as well as interpersonal skills that allow for managing service providers that do not report directly to this position
  • Must have the ability to interact with the senior leadership team, architects and all IT personnel to maintain an effective and agile operation
  • Must have the ability to develop documentation, implementation plans & operational performance metrics