Center Coordinator Resume Samples

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J Gorczany

Jesus

Gorczany

77432 Urban Prairie

Houston

+1 (555) 976 4314

77432 Urban Prairie

Houston

Phone

p +1 (555) 976 4314

Experience Experience

Houston, TX

Assistant Guidance Center Coordinator

Houston, TX

Carroll-Kub

Houston, TX

Assistant Guidance Center Coordinator

Utilizing internal systems to process visitors (Guidance Center Manager tool)
Make copies
Engage with members, visitors, partners and associates developing meaningful relationships that increase traffic and improve population awareness around health & wellness
Capacity to maintain confidentiality and work independently in support of the department
Assist in coordinating monthly calendar of Events
Administrative Services Knowledge: You understand methodologies and processes for coordinating and providing office administrative, clerical and support services, not specific to a particular business discipline
Assist with confirmation of upcoming events/educational seminars

New York, NY

Contact Center Coordinator

New York, NY

Cummings-Bosco

New York, NY

Contact Center Coordinator

Evaluating the performance of the Contact centre representatives as per defined quality and quantity performance criteria’s
Assist in managing performance/service standards to ensure productivity exceeds service and quality standards
Work with leadership to identify and develop new training, policies, and procedures
Performs other duties as assigned by National Contact Center Manager or Team Leader
Creates and processes work orders
Establishing and implementing performance/service standards to ensure productivity exceeds service and quality standards
Provides a response to customer requests within 24 hours

present

Phoenix, AZ

Service Center Coordinator

Phoenix, AZ

Stiedemann-Grimes

present

Phoenix, AZ

Service Center Coordinator

present

Meet team performance targets (KPI’s-Key Performance Indicators) for assigned customer base
Support other members of the department (regardless of their level), and receive support and assistance from others with your work
Process commission calculations and adjustments as well as provide compensation statements to customers and process and void checks in the accounting system
Maintain records of account-specific service problems and help prioritize work requests. Identify process changes or adjustments and escalate same
Perform necessary support functions related to commission and licensing requests
Telephone, reception and call management of tenant and property service calls
Help coordinate communications between lines of service (LOS) and clients to ensure that integration of new, enhanced, and existing service offerings meet client specifications

Education Education

Bachelor’s Degree in Professionalism

University of Tennessee

Bachelor’s Degree in Professionalism

Skills Skills

Basic skills with Adobe Creative Suite, Drupal, and Airtable
Pleasant and professional telephone manners and work demeanor
Strong oral and written communication skills
Ability to work with a wide range of cultures and put people at ease. Customer service oriented
Proven ability to successfully prioritize and work on multiple projects
Intermediate knowledge of word processing, spreadsheet, email and database software programs to complete work assignments
Strong organizational and interpersonal skills
Proficiency with Microsoft Office and Google Drive, or a similar collaborative platform
Proficiency with using the Internet to retrieve data and conduct research
Ability to work both independently with little supervision as well as an integral part of a team

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15 Center Coordinator resume templates

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Contact Center Coordinator Resume Examples & Samples

Possess excellent speaking voice and vocabulary
Able to type a minimum of 25 WPM
Effective use of computer skills
Exhibit excellent customer service skills
College Degree or 2 year minimum of training / leadership experience
Maintain the Intranet sites. Write, post new, and maintain existing communications and training for the staff
Work with leadership to identify and develop new training, policies, and procedures
Cross-train on other facility functions, such as Order Processing, Email, and Bridge protocol

Access Center Coordinator Resume Examples & Samples

2+ years of Hospice experience
Graduate from an accredited School of Nursing
National Board Certification in Hospice and Palliative Care or obtained within one year of employment

Guidance Center Coordinator Resume Examples & Samples

Oversee daily operations of the Guidance Center
Work closely with Guidance Center and MP leadership
Facilitate health/wellness presentations
Lead walking program; to include walking with participants 1-hour twice per week
Plan and execute events
Create monthly event calendars and upload to SharePoint
Conduct community outreach initiatives with Senior organizations
Create new health/wellness events and seminars
Greet and triage visitors
Register visitors via Guidance Center Manager Application tool
Complete expense reports and purchase requisitions
Answer incoming phone inquiries and manage reception desk
Facilitate and/or oversee events/activities
Troubleshoot facility issues and oversee repairs
Participate in daily/weekly meetings
Role Essentials
Proficiency in Microsoft Office Programs, e.g. Word, PowerPoint, Excel, SharePoint, Microsoft Outlook
Proficiency typing 45 WPM
At least 2-year experience; administrative assistant or event planning
Prior experience creating calendars and event planning in a professional environment
Ability to work independently; self-directed and motivated
Decision making related to overseeing day-to-day operations
Valid driver license and vehicle required for retail supply procurement
People oriented and friendly; experience working with Senior population
Bilingual Spanish
Prior experience working with the Senior population
Experience working in a remote leadership environment
Medicare and Medicare Advantage Plan knowledge/understanding
Proficiency in electronic gaming for events; i.e. Xbox, Wii Bowling, etc

National Processing Center Coordinator Resume Examples & Samples

Non taxable Procard reconciliation
Process WPR payments
Process Purchase Order requisitions
RCD and SAP Parts order processing
Salary LDOC processing
Vendor on-line invoice payment system entry
Track turnbacks/escapes to aid in process improvement
Service Agreement administration

Assistant Guidance Center Coordinator Resume Examples & Samples

Flexible Scheduling
Retail Experience
Experience with crafting

Contact Center Coordinator Resume Examples & Samples

Complete tasks on-time and as directed while maintaining appropriate levels of communication with the person who assigned the task
Order office supplies, track inventory & maintain order/cleanliness of supply closets
Manage CSR headset inventory, refurbish headsets at time of associate attrition, & order new headsets as necessary
Manage the inventory and ordering of paper, toner & supplies for the printers and copy room
Act as the point of contact for trouble shooting printer/copier errors and submitting maintenance requests
Proactively anticipate the needs of the department and take the necessary actions to meet those needs
Maintain order and cleanliness of conference rooms, copy room and supply closets
Actively participate in the employee events committee
Actively participate in the INSPIRED committee
Coordinate the Contact Center LEAP recognition program including award sign offs & monthly recognition ceremonies
Organize meetings including scheduling meeting rooms, attendance, & catering
Coordinate special events & projects, as needed
Enter & track Contact Center leadership PTO in Kronos
Provide grammatically correct and professional correspondence that is distributed, filed, and referenced in a timely and efficient manner
Prepare expense reports and submit in accordance with the current expense reporting policies
Compile information, prepare, and copy reports for distribution
Maintain all reports electronically for future referencing
Maintain daily updated calendars
Coordinate the collection and preparation of spreadsheets and reports
Prepare presentations
Analyzes data and prepare reports including conclusions and recommendations
Take and/or transcribe notes for post-meeting distribution
Handle customer contacts during peak seasons
Strong computer and technology skills are required, including advanced skills with MS Office – Outlook, Word, PowerPoint and Excel
Outstanding oral and written communications skills
Ability to work well with others, at all levels in the Contact Center, while maintaining a high level of confidentiality
Project coordination skills
Ability to multi-task and prioritize assignments in a fast paced environment with minimal supervision and anticipate the needs of the Contact Center Leadership Team
Internet savvy, with ability to navigate through multiple browsers and various search engines
Flexible and adaptable to change and new situations
Detail oriented with analytical ability
Excellent verbal and written business communication skills
Professional, flexible, and positive team player that is self-directed and self-motivated
Excellent attendance and the ability to work flexible hours including weekends and holiday, as required

Espn Welcome Center Coordinator Resume Examples & Samples

Perform basic cash handling
Use ticketing system (ATS) to perform multiple ticketing functions
Book Dining Reservations using dining reservation system (a la Carte)
Interact with guests at Sports venues (outdoors and indoors) using Sales Through Service techniques to drive ticket sales
Book WDW hotel reservations for Sports guests competing at the ESPN Wide World of Sports Complex
Use Cast App to assist guests with My Magic + situations
Minimum 1 year Walt Disney World® Resort experience
Demonstrated ability to work outdoors in the sun and to stand for extended periods of time
Proven ability to be flexible with work schedule, including weekends and holidays – the schedule for this role can change at any moment due to the unique environment at the ESPN Wide World of Sports
Valid Florida driver's license and reliable personal transportation
For DRC Cast members : no more than one F/O (fail/offline) in Presenteeism in the last 6 months and no more than one reprimand within the last 6 months
Demonstrated proficiency with ATS (ticketing) system
Demonstrated proficiency with Cast App and experience with My Disney Experience
Fluent in multiple languages
Demonstrated previous experience with Disney sales systems
Demonstrated previous Walt Disney World / ESPN Wide World of Sports sales experience and product knowledge
High school degree or equilvalent

Telesales Center Coordinator Resume Examples & Samples

Provides administrative support including, processing incoming and outgoing departmental mail and correspondence, maintaining office supplies, securing travel arrangements, coordinating and participating in company and departmental events and offsite meetings, maintaining appointment calendars, and ensuring that all office equipment is functioning properly
Answers telephone, provides information to callers or routes call to appropriate personnel
Initiates Purchase Orders and processes invoices
Creates and maintains DL’s, Coordinates duplication of correspondence and/or other printed materials
Prepares Power Point Presentations
Works on special projects as assigned
Ability to handle several detailed projects with multiple priorities and deadlines simultaneously in a fast paced changing environment with a high degree of accuracy
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to handle various tasks simultaneously, organize, prioritize, make decisions and work efficiently and effectively under deadlines
Ability to express oneself in a clear, concise and organized manner both verbally and in writing
Ability to think through a problem, analyze and break it down into parts to resolve or come up with a logical solution
Ability to exercise good judgment, keeping in mind company policies and procedures as guidelines, in issuing credits, scheduling installation/service calls and satisfying the customer
Due to the confidential nature of the activity involved with this position, the individual will be expected to perform these duties with a high degree of professionalism and responsibility
Associates Degree in Administrative Assistant or related field required
Two to four years as an Administrative Assistant or equivalent experience preferred

Innovation Center Coordinator Resume Examples & Samples

Responsible for all logistics related to engagements and other events (i.e., catering, badges, room set-up, restaurant reservations, transportation and other special reservations)
Responsible for facilitating specialized touches for client engagements (OMC customized payment cards, client photography, specialized lighting, gift bags, other bespoke arrangements as needed)
Act as greeter and closer for all clients; welcome them to the facility and escort them to the rooms; provide closing surveys, take group photograph and escort to the elevator
Work closely with other departments and vendors that support engagement operations (Facilities, IT, Security, external vendors). Source, schedule and manage all supporting services while they are onsite, including catering
Point person for working with Visa facilities team and Executive Administrators to ensure OMC facility is always in a ready state for clients or internal meetings. On point for arranging configurations including maintenance, set up and tear down of OMC facility chairs, tables, etc
Responsible for setting up flower/plant services and general look and feel of OMC
Be able to work a flexible schedule occasionally in order to support events that take place in the early morning or evening (advance notice is provided)
Ensure the OMC meets expectations with regard to appearance, cleanliness, organization, functionality and overall quality experience; monitor digital signage
Maintain inventory and order supplies for OMC teams (e.g. technology, office, gifts, retail store)
Organize all shipping and receiving for OMC teams
Assist Briefing Coordinator and Engagement Managers as needed
Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously; time management skills are critical
Strong hospitality skills; ability to work with clients
Attention to detail in all areas
Ability to anticipate the needs of the department and customers
Demonstrated ability to problem-solve
Demonstrated ability to work in a fast-paced work environment; sometimes under pressure
Enthusiasm for learning and willingness to go above and beyond
Intermediate Microsoft Office Suite skills – WORD, EXCEL, Outlook

Assistant Guidance Center Coordinator Resume Examples & Samples

Utilizing internal systems to process visitors (Guidance Center Manager tool)
Organize and facilitate assigned member events (exercise classes)
Set-up and break down chairs/tables/decor for events
Organize/copy/display collaterals/handouts for events
Be able to work a maximum of 20 hours that will require schedule flexibility

Data Center Coordinator Resume Examples & Samples

Implement and update tracking of data center location and requirements
Manage new and ongoing space and power requirements
Advise teams for contract changes/updates as required for renewals, additional space and or power
Review NRC & MRC charges to verify accuracy
Maintain and update site specific portal access tool specific to each data center
Manage and support ongoing access lists for techs / contractors
Advise EPS team on LOA requests for customer cross connects
Ensure cross connect de-installs are processed correctly
Support submittal for Edge Gateway router (EG) placement
Coordination of business needs to internal and external teams (e.g. Network & Transport, Fiber Managers, Fiber Engineering, Customer Project Manager, Design Engineering, Tech Ops)
Prioritizes and monitors several ongoing separate construction projects
Applies and acquires permits and/or easements for new building, maintenance, pole relocation, and drops for state, county, or private roads. Researches easements at country records office, determines true ownership of property and processes proper documentation
Visits customers' homes to finalize easement notarization, if necessary
Initiates appropriate work orders for in-house trench, tap changes
Ensures public relations issues are fully resolved

Service Center Coordinator With French Resume Examples & Samples

Handle requests received by mail
Proactively manage the alerts on consumables change (with support from the consumables management tool or with the DRAs)
Managing the different stock safes (order through Esap to send from Villepinte-Vanesses building)
Anticipate consumables orders during rollouts
Manage, follow-up and “dun” for unreceived orders for all accounts
Send & follow stock safes inventories
Escalate all issues & complaints
Take into account all requests (break/fix, consumable, MACD...)
Register requests
Handle or initiate corresponding support actions
Incidents follow-up
Follow consumable orders made by a customer
Availability, ability to handle urgent & stressful situations
Perfect knowledge of the support teams, their respective intervention scope (technical, functional) & their intervention process/conditions
Used to telephone communication, conversations (outgoing calls)
Ease of expression & explanation
Sense of service & customer satisfaction
Good written & spoken French
Good knowledge of office tools & XSM, Esap
General IT culture, understanding
Knowledge of the print environment (MFP, printer, fax)

Simulation Center Coordinator Resume Examples & Samples

Coordinating all activities of the Simulation Center
Assisting with skills/technology laboratory courses for undergraduate (BSN) nursing students
Assisting with curriculum development and maintaining accreditation standards
Seeking/writing grant proposals for simulation funding sources; and
Working with the college’s Academic Outreach Office on potential simulation courses for community-based continuing education
An earned master’s degree in nursing (MSN) and an unencumbered RN license in the commonwealth of Virginia, or eligibility to obtain before beginning employment, is required
Previous simulation center experience with high-, medium- and low-fidelity simulators, including: developing and running simulation scenarios and debriefings, working with vendors on software and hardware upgrades and replacement, and experience in assessing and troubleshooting equipment failures
Knowledge of audiovisual equipment and software for recording, duplication, mixing and editing of recorded scenarios; and
Ability to provide additional education to faculty in simulation exercises
Simulation immersion training and certification is desired; and
A minimum of one year of teaching experience in a RN program of nursing is preferred

Senior Visitor Center Coordinator Resume Examples & Samples

Ability to work nights and weekends as needed
Ability to think on your feet and problem solve as needed
Ability to learn new technology
Demonstrated success managing staff and students with a consistent positive attitude
Knowledge about the secondary school landscape and college admissions
Project management—demonstrated initiative, problem solving, attention to detail and team management skills
Ability to manage relationships in a complex environment both internally and externally
Comfortable with public speaking
Strong leadership and team management skills

Customer Center Coordinator Resume Examples & Samples

Bachelor's Degree from an accredited university or college
5 years of experience supporting a Sr. Level leader (OR High School Diploma / GE with a minimum of 7 years of experience supporting a Sr. Level leader)
Strong computer skills with proficiency in in all Microsoft Office applications including Outlook, PowerPoint, Excel and Word
Experience supporting executive level leadership
Experience supporting customer events
Strong organizational skills and exceptional attention to detail and accuracy
Ability to prioritize, anticipate needs and solve problems
Ability and willingness to work a flexible schedule when necessary
Highly motivated, confident, able to work without direct supervision
Ability to perform under pressure and against tight deadlines
Fluent in use of GE online applications and systems including Webex, Colab, GETRes, Concur, and SSEbuy
Excellent interpersonal skills and teamwork to include being friendly and welcoming
Experience interfacing with senior management and high profile external contacts
Strong verbal and written communication skills and ability to draft clear and concise communications
Positive and professional approach, good judgment
Superior Customer Service Skills
Excellent telephone interaction
Ability to maintain high level of integrity and confidentiality

Writing Center Coordinator Resume Examples & Samples

1) Please provide a statement about your management style or philosophy
2) We would like to know more about your experience with and ideas about diversity, race and equity, and social justice. Please tell us about your experience engaging and working with diverse communities – particularly in the context of writing centers and/or writing classrooms. Also address any efforts you have made or been involved with to foster diversity competence and understanding (no more than 300 words)
3) Please provide a description about your writing center practices and pedagogies (no more than 300 words)

Uber Activation Center Coordinator Resume Examples & Samples

Support the daily operations through operational oversight and analysis
Handle escalations of more difficult support interactions
Improve processes on behalf of Uber Experts and partners

District Operations Center Coordinator Resume Examples & Samples

Maintain and manage manpower schedule through understanding of work assignments, FSR skillsets, and material requirements
Entering orders for equipment or services in multiple systems and tracking to delivery and completion
Gathering, tracking, and reconciliation of project costs to ensure accurate financial reporting
Authorizes RMA (Returned Material Authorization) requests and issues RMA numbers. Investigates claims by conducting fact-based investigation
Maintains accurate and organized order files, order acknowledgments, and customer contact information
Enters new orders from customers, with emphasis on error-free order management. Enters changes and cancellations using established business rules
Coordinates shipments and communications critical items per orders
Promotes customer satisfaction and achieves cycle time reduction through team-based problem solving
Work within district team interfacing with finance, applications, and various other personnel to achieve project deadlines
Process customer invoicing requests
Fosters an environment that promotes Eaton’s goals and philosophy, encourages continuous improvement, and builds customer relationships
Ability to work in a fast paced environment while maintaining a constant workflow in a manner that provides the most efficient and highly productive work environment
Bachelor’s degree from an accredited Institution
Minimum of 3 years’ experience managing orders in a customer service environment
Candidates must reside within 50 miles of Boothwyn, PA to be considered

Per Diem / Prn-access Center Coordinator Resume Examples & Samples

Forward billing information to appropriate central resource
Coordinate dialysis treatments for patients and transportation, if needed
Perform administrative support activities such as correspondence, filing, faxing, mailing, etc. as necessary or assigned
Participate in community education activities and programs
Maintain patient confidentiality; know and adhere to all HIPPA regulations
Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
May open the access center on a daily basis
Demonstrated ability in verifying insurance with Medicare, Medicaid and commercial payers
Intermediate computer skills and proficiency in Microsoft Word, Excel and Outlook required

Briefing Center Coordinator Resume Examples & Samples

Manage concierge desk, including answering phone calls, fielding requests, and general inquiries
Account for amenities within facility (including giveaways, caf/bar beverages, paper stock)
Support the coordinated logistics involved in all aspects of events/presentations/sales demonstrations, etc., including
Maintaining multiple calendars for the space
Preparing for guests arrival with name badges, name tents, printed materials
Arranging the appropriate signage with text and customer logos, as needed
Coordinating collateral specific to a briefing/tour
Overseeing catering and audio/visual requirements
Assisting presenters arriving for a client visit
Bachelor's Degree (or higher) or High School Diploma/GED with experience as an Executive Administrative Assistant or Meeting/Event or Hospitality
Proficiency within Microsoft Excel (Creating spreadsheets, filtering and sorting)
Proficiency within Microsoft Outlook (ability to setup calendar invites, send well written emails and responses)
Proficiency within Microsoft Word (Creating documents)
3+ years of Customer Service and/or Administrative experience
Knowledge of or Interest in Meeting and Events industry
Writing skills for a business environment (Writing test will be administered following a phone call with the hiring manager)
Proficiency within Microsoft PowerPoint
Hospitality and/or event planning experience

Documentation Control Center Coordinator Resume Examples & Samples

Maintains electronic and physical copies of engineering, maintenance, and operations related documentation
Ensures compliance with records management policies, document retention schedules, and document storage policies
Responsible for storing, retrieving, updating, reproducing and distributing engineering or related documentation
Responsible for coordinating long term storage for engineering, maintenance, and operations related documentation and retrieving the documentation upon request
Familiar with large format scanning, printing and document production

Ambulatory Surgery Center Coordinator Resume Examples & Samples

At least two years of office service experience and/or training beyond high school. 1-3 years experience in busy setting requiring multi-tasking abilities and exceptional customer service skills. Experience should be progressively more responsible
Good working knowledge of office service job skills with demonstrated ability to take initiative with responsibilities and work independently
Must have excellent customer service skills and excellent written and verbal communication skills with the ability to type accurately
Applicants must be able to multi-task in a very busy setting (with multiple interruptions) while paying great attention to detail of tasks
Excellent Computer skills in current Microsoft Office & Outlook programs
Attention to detail, documentation skills, manual dexterity, and excellent organizational skills

Class Center Coordinator Resume Examples & Samples

Responds to Standardized Patient (SP) Program inquiries
Sets up participant orientations, book SPs for projects
Runs SP projects in the observation room
Manages the SP database
Pays the SP’s
Assist the Center leadership in developing the documentation that supports external center evaluation/accreditation
Provides guidance in the preparation of all application and maintenance elements documenting how curricula support goals and the educational mission
Creates reports to feed back into the curriculum
Assists with research projects, including IRB tracking, statistical analysis, and manuscript and grant proposal preparation

Contact Center Coordinator Resume Examples & Samples

Coordinating the interactions of the Contact centre representatives with the customers in respect to the processes, procedures and policies defined by the service
Ensuring that the Contact centre representatives answer to the customers with courtesy, efficiency and professionalism
Assisting the Contact canter representatives in providing appropriate solutions and answers to the customers’ questions and/or problems
Ensuring that the Contact centre representatives take all the opportunities to promote our products and services (initial sales and «up-selling »)
Ensuring efficient use of Contact centre representatives’ time and ensure the respect of the schedule
Alerting the direction of the Contact centre in case of problems or decrease of the service level, recommending and implementing appropriate solutions
Participating in the analysis of daily, weekly and monthly activity reports and identifies opportunities to optimize the team’s performance and the level of service in general
Evaluating the performance of the Contact centre representatives as per defined quality and quantity performance criteria’s
Maintaining a high level of motivation in the team
Proposing improvements to the existing processes, when required
Ensuring that the team respects the corporate policies on confidentiality
Recommending the necessary continuous training and assure a post-training follow-up of the Contact centre representatives
Minimum three years of experience ideally in front office contact centre environment
Bachelor degree in Business Administrator or related filed/experience
Excellent Coaching and counseling skills
Excellent time management, communications, decision making, presentation, human relations, and organizational skills
Team spirit
Motivator, dynamic and very good communicator
Computer literacy knowledge (Microsoft)
Proficiency in Arabic and English (oral and written)
Strong personality with leadership traits

Women & Gender Center Coordinator Resume Examples & Samples

Bachelor’s degree in Education, Communication, Social Science, Women and Gender Studies, Psychology or related field
Demonstrated experience working in programming and/or training, planning and implementation
Thorough knowledge and understanding of complex gender-based issues confronting college students
Demonstrated knowledge and understanding of gender issues at the federal, state, and local level
Knowledge and understanding of various types of feminisms (e.g. intersectional feminism, womanism, indigenous feminism, Chicana feminism, Black feminism)
Knowledge of effective office management and supervisory techniques
Advanced analytical, evaluative, and objective critical thinking skills
Skills in designing and implementing educational events
Skills in assessing and mentoring students
Skills in working collaboratively and building strong relationships with other departments
Ability to work effectively with diverse groups and individuals
Ability to work collaboratively and build strong relationships with other departments
Ability to effectively communicate in oral and written form

Access Center Coordinator Resume Examples & Samples

Verify patient insurance and obtain referrals, if necessary
Serve as liaison between physicians and referring facilities; ensure vascular access procedure results are forwarded to the dialysis facility and referring physician
Other duties and responsibilities as assigned including but not limited to: work overtime with little or no notice as needed; work in another center location if needed; attend team meetings, phone conferences, and training as needed; know, understand, and follow teammate guidelines, employment policies, and department or company procedures; know, understand, and comply with all Lifeline clinical and business policies and procedures
Demonstrated ability in obtaining pre-authorizations and/or referrals from insurance carriers
Strong data entry, organizational and interpersonal skills
High integrity, team player with patient service focus and flexibility

Welcome Center Coordinator Resume Examples & Samples

Minimum of 5 or more years of directly related customer service experience and Associates Degree/two or more years of college or equivalent required
Minimum of 18 months success as a Navigator
Management, hiring and training experience strongly preferred
Evidence of strong relationship building skills and outstanding communication skills
Trained or willingness to complete the following YMCA programs: Listen First, Relationship Building and Support Change
Educate and guide potential members on the value of a Y membership as it relates to their specific needs, then ask for the ‘join&#8217
Maintain a Customer Relationship Management (CRM) system for potential new members - To follow up with members in their member navigator caseload
Engage corporate memberships within the Association’s centralized corporate membership program
Assess, track and improve Join Process and Join Ratios for Welcome Center Navigators
Regularly meet with Executive Director or designate and give Welcome Center updates
Input, track and analyze data and provide feedback and recommendations to Operations Director and Executive Director
Train and mentor new Navigators within the Association
Assess and execute work and training schedule for all Welcome Center Team members
Input accurate information into Daxko for timely processing
To understand and educate members on the YMCA Annual Support and on volunteer opportunities, connecting them to the YMCA family
Provide exemplary customer service with a focus on building and sustaining strong relationships
Understand, enforce and adhere to policies and procedures in a consistent manner resulting in efficient, professional operations
Retain membership confidentiality in personal matters handling every situation in a professional manner
To input, track and analyze data related to membership’s team
Schedule all welcome center workers
On a regular basis, rotate through the facility and engage in conversation with established members about their YMCA experience
Troubleshoot and resolve member issues in a professional manner and direct serious matters to the Operations Director
With other Welcome Center staff provide input to develop association wide quality standards for Welcome Center function,
Provide Membership Consultations and facility tours to potential new members as needed
Oversee Customer Relationship Management (CRM) system
To use Listen First and Support Change skills when conversing with members

Hangar Operations Center Coordinator Resume Examples & Samples

Must be detailed oriented, organized, goal focused, and able to take the lead on projects
Minimum typing skill of 35 to 49 W.P.M
Intermediate knowledge of Word, Excel, PowerPoint and Outlook is required
Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate

Healthy Living Center Coordinator Resume Examples & Samples

Acts as Program Coordinator for YMCA’s Diabetes Prevention Program
This includes scheduling and coaching classes
Data entry into Y USA program mynetico
Enrolling participants
Coordinating and coaching the work of other lifestyle coaches
Outreach to the community to increase program participation
Adheres to Y of USA program standards
Actively participates in Y of USA monthly calls and with program advisor
Adheres to all HIPPA guidelines
Moving for Better Balance
Healthy Lungs and Heart
Delay the Disease
Assists in additional programs for development, implementation and insemination
Provides classes and one-on-one coaching for the Tobacco cessation program
Actively involved in Annual Campaign
Recruits a minimum of two campaigners for yearly campaign

Raw Materials Center Coordinator Resume Examples & Samples

Administers function/system specific support to programs and processes
Uses discretion when answers both routine and exceptional inquiries
Makes and/or suggests corrections or process improvement as necessary
A minimum of 3 years of relevant experience is required
Ability to work cross-functionally in a team environment while being an individual contributor is required
Experience in office management is required
Experience with office administrative systems (for purchase orders, personnel trainings, budget accruals) is required

Contact Center Coordinator Resume Examples & Samples

Support administration of the formal recognition program including processing redemption, fulfilling orders, distribution of merchandise, accurate record keeping, and replenishing stock
Assist with supply maintenance, inventory, ordering, and distribution
Collaborate closely with Shoreside Travel Operations administrative professionals
As needed, support day to day operation and projects for various contact center teams by providing administrative and clerical functions
Support new hire training efforts by coordinating new hire interviews, and general meet and greet duties, as needed
Demonstrated knowledge of Microsoft, Outlook, Microsoft Word, Excel, PowerPoint
Demonstrated strong organization and decision making skills
Demonstrated strong partnering/work relationship skills
Demonstrated strong problem solving and conflict resolution skills
Ability to work flexible hours, as needed
Working knowledge of SAP procurement process and system

Access Center Coordinator Resume Examples & Samples

Bachelor’s Degree in Health Care, Business, or a related field or the equivalent work experience
2+ years of customer service experience in the medical field
Proficiency with computer platforms and applications, particularly Microsoft Office, EMR, and electronic discharge software
Experience entering data, navigating and retrieving information through a computer system
Ability to adapt to change and work in a team based environment
Strong follow up skills
Knowledge of managed care, Medicare/Medicaid and insurance authorization/billing

National Processing Center Coordinator Resume Examples & Samples

Process purchase order requisitions
Secure parts with vendor
Provide accounts payable support to vendors and field
Generate and distribute nightly purchasing reports

Service Center Coordinator Resume Examples & Samples

Coordinate activities of functional areas or of department account leads to ensure that business solution objectives are met within a transitioning Service Center
Help interpret demand forecasts and plan and deliver end-to-end services. Escalate issues and recommend adjustments
Maintain records of account-specific service problems and help prioritize work requests. Identify process changes or adjustments and escalate same
Help coordinate communications between lines of service (LOS) and clients to ensure that integration of new, enhanced, and existing service offerings meet client specifications
Help identify service improvements to increase customer satisfaction
Ensure delivery of projects meets client and company expectations and needs
Knowledge of the ITIL Service Center Concept
Experience working with the technology industry
Experience working with company products and operating systems
Basic accounting skills
Interpersonal skills to interact with customers and team members

Service Center Coordinator Resume Examples & Samples

Telephone, reception and call management of tenant and property service calls
Input and documentation of tenant service calls on IMPAK relational database
Distribute service work orders and dispatch necessary maintenance resources and contractors/vendors with accuracy
“Closing off” daily work orders
Classify and group work orders based on service and trade requirements
Entry and assignment of preventative maintenance schedules and work order instructions
Run various reports including but not limited to Work Orders, and data entries in IMPAK
Conduct proactive daily communication with field offices and field office personal, tenants/ clients, and vendors/contractors
Standardize and update property contact listings and resources for each building
Monitor property manager and engineer schedules for accurate dispatching
Provide service center demonstrations and orientations for clients, tenants and staff
Invoice of WOs for field offices
2+ years of customer services experience with demonstrated excellent customer service softs skills and etiquette
Previous real estate experience preferred
Proficient with MS Office Suite
Experience with relational databases preferred
Must be an independent fast learner capable of working with little direction/supervision and using critical thinking to process requests correctly
Independent, self-starter, and team player with excellent time management skills
Able to work under pressure, deal with multiple deadlines, and effectively handle work related stressful situations from a heavy workload
Able to effectively multi-task and be able to recognize and address important and time-sensitive tasks and matters
Must be willing to work and communicate in a diverse work environment
High degree of professionalism and passion for success
Timeliness and attention to detail with excellent spelling and grammar in writing
Excellent, accurate communication and professional working relationship with tenants and co-workers
Ownership of work, follow-through and follow-up, and meeting commitments and deadlines

Senior Service Center Coordinator Resume Examples & Samples

Under general supervision, directs customer inquiries regarding scheduling, quoting, and tracking of equipment repairs
Unpack customer equipment returned for test/repair from customer. Coordinate and create routine documentation of receipt, repair schedule of equipment necessary to comply with RCI policies and practices
Prepare repaired equipment and required documentation for return shipment to customers
Works on assignments moderately difficult, requiring judgment in resolving issues or in making recommendations
Utilizes enterprise systems (SAP) to input or extract most types of repair/material data for the center/base
Screens and directs incoming calls, able to answer a number of customer inquiries
Assists in interface with intra-company departments relative to warranty, credit, billing, and taxes for repairs and sales of stock
May be responsible to maintain accountability system on Collins Rental/Exchange units and coordinate movements of units with customers and pool coordinators in CR to allow for effective and efficient processing of orders
U.S. citizen or permanent resident
Experience with Customer Returned Goods (CRG’s)
Experience working with customers, both internally and externally

Command Center Coordinator Resume Examples & Samples

High level of analytical ability where problems can be somewhat complex
High level of oral and written communication skills
Ability to handle multiple assignments
Computer skills and knowledge with understanding of GM On-line software (Microsoft Excel, Word, and Lotus Notes, etc)
Proficient in MGO

Inspection Center Coordinator Ind Resume Examples & Samples

University degree or equivalent professional qualification
Knowledge on inspection procedures (internal training)
General understanding of classification and valuation requirements is an advantage
Experience in SGS GIS services is an advantage
Applies judgment and acts according to the SGS standards of ethics and integrity

Contact Center Coordinator Resume Examples & Samples

Responds to all incoming homeowner calls
Processes all Customer Care requests
Is accessible to all field personnel
Creates and processes work orders
Maintains continuous correspondence with homeowners and all field personnel
Files and posts follow-ups from field representatives on daily basis
Informs Team Leader and National Contact Center Manager of continuous problems
Maintains strong rapport with Division field employees and/or subcontractors
Generates letters to homeowners in timely manner, as needed
Attends daily and weekly update meetings, as required
Provides a response to customer requests within 24 hours
Performs other duties as assigned by National Contact Center Manager or Team Leader
Demonstrated aptitude to make connections with both internal and external partners, and understand different perspectives
Highly developed communication skills, including a demonstrated ability to influence internal/external partners
Demonstrated ability to communicate/deal with all personality types including in emotionally charged situations while maintaining a consistently calm and positive attitude
Familiarity with social listening tools is preferred (Sprinklr, Hootsuit, SproutSocial or Hubspot)

Resource Center Coordinator Resume Examples & Samples

Maintains daily operations of the Resource Center by assisting with administrative duties and data entry as needed; preserving the budget; keeping up-to-date with curriculum changes and ordering, receiving, checking-in, and controlling inventory
Enhances the student learning experience by maintaining and promoting the Resource Center; assisting and instructing students and staff on search and retrieval of information; and providing students with identification badges, parking passes, textbooks, and/or other items
Ensures UTI is legitimate in our operations by following the compliance related responsibilities for this position in the supplemental document
Valid High School diploma or GED
Computer Skills (Microsoft Outlook, Word, Excel, and PowerPoint)
Communication (written and verbal) and Customer Service Skills
Must be able to lift, carry, push, or pull up to 25 pounds throughout the workday
Must be able to talk, see, hear, concentrate, think, learn, and reason for the entire workday

Service Center Coordinator / Specialist Resume Examples & Samples

Take incoming calls and log the problem in the system according to contractual requirements
Manage systems breakdown till job completion
Proactively drive customer notification and escalate customer issues as required
Manage completion of Preventative Maintenance for all core equipment with the field and customers
Ensure completion of all field modifications (FMI) within prescribed timeframe
Responsible for timely, accurate and complete record keeping of customer and contractual databases
Identify and report any customer quality or compliance concerns according to internal SOP
Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible
Perform various back-office related tasks as requested by direct manager
Provide back-up support to other back-office functions
Degree in business or related field of study with some experience in similar role
Familiar with MS Office programs
Fluency in Czech, Slovak and English
Effective time management and organizational skills; able to balance multiple priorities and work under pressure
Displays positive and can-do attitude, able to handle repetitive tasks well
Passionate about Customer Service excellence

Business Service Center Coordinator Resume Examples & Samples

2-4 years Call Center related experience
Subject matter expertise in most business products; proficiency in ACH & Business Credit Cards
Strong time management and organizational skills evidenced in previous assignments
Thorough knowledge of Microsoft products and keyboarding skills

Employee Center Coordinator Resume Examples & Samples

Greet and assist employees with self-service systems
Ability to multi-task in a fast paced environment with attention to detail while maintaining a positive attitude
Deliver exceptional guest service to internal and external guests
Maintain accurate cash handling, perform daily sales and close procedures while following company and departmental policies and procedures
Communicate in a courteous and respectful manner to all internal and external guests
Self-starter who can proactively problem solve when necessary
Accurately receives uniforms from the vendor
Issues employee uniforms and nametags
Exchanges uniform items when necessary
Coordinates with laundry vendor to maintain cleanliness of uniforms
Ensures inventory levels are at acceptable levels within the uniform room
Receives uniforms from employees at the end of the season
Works within the inventory management system (software)
Provide a high level of guest service to our employees to make for an enjoyable experience
Maintains the Employee Center in a welcoming, clean, organized, and orderly fashion
Orders, restocks and sells food and beverage items to fellow employees
Assists Human Resources office with distribution of paychecks
Help with Northstar employee onboarding, this can include: new hire paperwork, I9, ID verification, etc
Issue passes/coupons for employees and dependents through RPOS
Three to six months related experience and/or training; or equivalent combination of education and experience
Cash handling experience preferred
Enjoy working with people
Ability to maintain composure and professionalism under pressure
Proficient in basic computer skills
Able to lift and carry up to 50 lbs - Required
Must be able to work from October-April - Required

Conferene Center Coordinator Resume Examples & Samples

Works directly with internal clients to develop and finalize programs
Provides audio-visual & equipment support as requested
Responsible for the production, distribution and follow up on all reports associated with conference room activity
Responsible for the confirmation of all meeting activity prior to each scheduled meeting. Responsible for maintaining conference room space as well as personal work area. This includes daily walk-throughs using checklist as well as interim sweeps throughout the day. Follows all guidelines as it relates to conference room protocols, policy and procedures and escalates issues to Conference Center Manager when they arise
May provide guidance to Conference Center Associate Coordinator and/or contracted employees
Coordinate activities of facilities and catering staff during event to ensure services are delivered as arranged
Performs additional duties, to include project-related work, as assigned by Conference Center Manager
2 – 6 years’ experience in Conference Center/Meeting Planning industry or hospitality background
Prior experience working in a lead capacity preferred
Displays strong customer service skills, with high attention to detail
Must have strong technical aptitude and interest in learning new technology
Consistently demonstrates polished interpersonal and organizational skills
Demonstrates the ability to work in a team environment
Proficiency with Microsoft Products
Nights and Weekends may be required

Assistant Guidance Center Coordinator Resume Examples & Samples

Engage with members, visitors, partners and associates developing meaningful relationships that increase traffic and improve population awareness around health & wellness
Utilize internal systems to process and track visitors (Guidance Center Manager tool)
Triage visitors to appropriate area of need (customer service, sales, activity, health educator, manager)
Organize and facilitate assigned member events (Bingo, Games, Crafts)
Set-up and refresh coffee/healthy snacks & refreshments in café’ area and maintain throughout day
Prepare/order/copy/display collaterals/handouts for events
Cover for the Guidance Center Coordinator as required
Audit Guidance Center Manger tool for accuracy in reporting of data at end of each work day

Inspection Center Coordinator Resume Examples & Samples

University degree or equivalent professional qualification (minimum 3 years in sector)
General understanding of classification and valuation requirements
Knowledge on inspection procedures
Decisive, Assertive, Results and Customer Oriented
Focused on operational target compliance
Familiar with management statistical analysis
Fluent in English and any other languages are an advantage

Documentation Center Coordinator Resume Examples & Samples

Coordinate Plant Operations Documentation center, which stores GMP, proprietary, CAD drawings, and building documentation
Oversee Project Turnover Compliance process with CAD group
Coordinate site lockers, uniform service, lab services work directly with vendors
Directly support the Rahway account with on-going facilities and team relates responsibilities
Documentation support for all site and federal audits
Assist with coordination and scheduling of maintenance activities
Coordinate all on-boarding activity for new hires
Collaborative problem solving, resolving spontaneous and unique situations with professionalism and service orientation
Maintains working knowledge and ensures compliance with the Master Services Agreement (MSA) and any other relevant amendments or appendices which guide Jones Lang LaSalle’s relationship with Merck
Performs additional job duties as requested. Other duties may be assigned. Management also reserves the right to change or modify this position description from time to time to meet the needs of the account
Bachelor’s degree in a Facilities, Engineering, or Business discipline, preferred
0-3 years of experience in facilities, operations and/or regulatory affairs management
Knowledge of facilities management related technologies, helpful
Excellent verbal and written communication skills. Ability to communicate and collaborate across many levels in the organization, with clients, and with vendors
Self-motivated, able to set priorities and work autonomously
Adaptable to the changing needs of the organization
Technically proficient in Microsoft Office Suite of products (Excel, Word, PowerPoint, Outlook)

Ambulatory Access Center Coordinator Resume Examples & Samples

Employee Training:A. Assist with the development training material as needed.B. Report progress and analyze new employee outcome.C. Proactively identify training needs of employees and recommend appropriate coaching/refresher training to ensure successful employee performance.D. Deliver and facilitate classroom training and individual training when necessary.E. Monitor employees to ensure expected level of service is being delivered and to identify training needs.F. Work with internal staff to develop effective strategy to ensure agent production is in compliance
Registration and Scheduling:A. Completes detailed patient demographic and insurance information in electronic medical record (EMR) system, selecting appropriate insurance plans and payors.B. Completes all required CMS forms following billing compliance standards and policies.C. Schedules patient appointments utilizing demographic and registration best practice model and enters appointment date and time into computerized scheduler with a high rate of accuracy
Phones: A. Handle a minimum of 15 outbound calls per hour for referral/MyChart request.B. Answers patient phone calls utilizing UT Southwestern PURE concepts.C. Able to problem solve utilizing department protocols as necessary to meet patient's needs.D. Documents and routes patient communications appropriately following EMR and documentation standards.E. Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
Referral Management:A. Schedules referral appointments utilizing EMR work queues following access to care standards.B. Confirms scheduling information and provides patient with any additional requirements.C. Documents all contact attempts with patient following policy and procedures.D. Tracks referral scheduling statuses and ensures referrals are completed in a timely fashion.E. Uses MCO guidelines to verify insurances that are currently accepted at UT Southwestern. Provides resources for patients regarding their insurance coverage. F. Manage all internal/external referrals and MyChart Appointment request
Quality Assurance:A. Responsible for call quality assessments.B. Monitor 5 calls per month per AA Representative and track and report findings.C. Responsible for creating and maintaining QA training tools as required by changing business needs.D. Responsible for follow-up process with trainees to ensure knowledge is retained and being applied.E. Ensure all AA Representatives are meeting Phone metrics and service level expectations.F. Develops and implements tracking forms and systems in order to audit chart documentation/ call monitoring; identifies and recommends methods to streamline procedures/improve efficiency within the Access Center.G. Research Errors and collaborate with department leadership to create training plan for employees

Service Center Coordinator Resume Examples & Samples

Provide world class customer service to both internal and external customers through phone and written (e.g., e-mail) support
Process applications and appointments for agents and/or their up line in accordance with state regulations, other government agency regulations and company policies
Partner with sales distribution and operational areas to support and resolve customer inquiries. Producer Services partners include but is not limited to sales distribution, New Business, Policy Owner Services, andthe Customer Contact Center
Communicate with agents and their up-lines as well as state regulatory departments and other government agencies via telephone and written correspondence
Customer Phone Inquiry & Email Inquiry Processing including but not limited to the following: Appointment Status and Contracting Inquiries, Agent Change and Maintenance Inquiries, Commission Statement Requests, Payment Inquiries, and Adjustment Requests, Customer Debit Balances Inquiries, Provide customer contracting and commission tool training as needed and Communicate with agents and their upline as well as state regulatory department and other government agencies via telephone and written correspondence
Research and make contracting & commission corrections or updates as needed
Process commission calculations and adjustments as well as provide compensation statements to customers and process and void checks in the accounting system
Perform necessary support functions related to commission and licensing requests
Participate in continuous improvement efforts promoting customer centricity
Complies with all division policies and regulatory requirements
Execution of duties will necessitate a firm understanding of a variety of company policies, industry initiatives, and legal guidelines
1-3 years’ experience in Financial Services Industry
1-3 years commission and/or contracting experience preferred
Some knowledge of Life, Annuity and Retirement Products
Customer Service experience strongly preferred
Excellent computer skills and proficiency with Microsoft applications including Word and Excel

Service Center Coordinator Resume Examples & Samples

Utilize all systems including CISCO phone system, Case Management system, Mainframe, Microsoft Office applications, etc., to perform all required functions
Meet team performance targets (KPI’s-Key Performance Indicators) for assigned customer base
Develop and maintain working relationships with appropriate individuals or departments to ensure success in the daily activities
Utilize sound judgment in responding to inquiries while maintaining confidentiality
Handle multiple complex priorities of significant impact to the company with an appropriate sense of urgency
Exercise initiative, and place requests and inquiries with the proper parties, resulting in expedient answers to Dealer inquiries
Support other members of the department (regardless of their level), and receive support and assistance from others with your work
Maintain a positive "Team" attitude where the customer is critical, and the first impression of the Company is a top priority
Resolve difficult customer issues expeditiously
Heavy interaction with multiple departments required (Procurement, Parts Planning, Pricing, Warehouse Operations, Transport, Vendors, Carriers, etc.)
Other duties as required or assigned by Management
Process all customer orders both domestic and International in an accurate and timely manner
Effectively communicate availability and shipping information
BA/BS Degree in Business preferred not required
Microsoft Office and Windows expertise and Mainframe experience preferred
Strong work ethic and drive to achieve team goals
Passion for satisfying clients and fulfilling commitments
Ability to develop and maintain productive business relationships
High-energy with ability to work in a fast paced, dynamic and unstructured environment
Domestic, Import Export knowledge and experience preferred

Transfer Center Coordinator Resume Examples & Samples

Answer calls into the UPMC transfer center (MedCall) to provide a point of entry into UPMC: the scope is unlimited (local and worldwide). Responsible for meeting department benchmarks related to call handling and transferring
Provide and assist physicians with emergent and non-emergent transfers, consults, and other calls received. Efficiently and accurately transcribe interactions on calls
All documentation on transfers to be completed and entered into department database by the end of the shift
Request and coordinate all medical transportation as necessary
Provide initial information to admissions, case managers and bed flow coordinators of incoming patients; update all admission records as necessary
To maintain an awareness of services and capabilities of UPMC facilities in support of the outreach efforts of the transfer center
Appropriate escalation of issues, bed assignments and problems as determined by department protocols
To maintain a familiarity with internal systems available and necessary in the performance of the job
Answer calls into the Terrorism Response and Information Center and coordinate delivery of emergent information to the Corporate Command Team as part of the UPMC disaster system. Act as a primary point of contact for the National Disaster Medical System, in support of any natural disaster or WMD event in this region. This could include surge capacity and bed availability for all UPMC sites
Knowledge of multiple communication methods utilized by the department
High School diploma or equivalent is required
Two years in a healthcare setting with direct patient care OR two years in a transfer center OR two years in an emergency call center OR four years in a healthcare business setting is required
Act 34 Criminal Clearance
Licensed LPN is preferred

Member Engagement Center Coordinator Resume Examples & Samples

Hires, trains and schedules engagement center specialists and ensures employee satisfaction of team members
Plans the schedule of engagement initiatives with appropriate leadership staff
Maintains all documentation necessary to support engagement center operations including standard operating procedures and work instructions
Leads with enthusiasm and positive motivation; role model member engagement behavior
Contacts members directly via telephone or email to share timely program information and encourage registration and to gather actionable insights
Duties for each call include: placing outbound calls, receiving inbound calls, pre-call planning, member engagement and documentation
Collaborates with the Association Office and Branch teams to identify segments of the membership population with the greatest potential to change behaviors resulting from personal interaction
Determines parameters for identifying the segments and individuals of the membership population from which to create a database of members
Directs inquiries appropriately an ensures proper follow up
Process and maintain accurate registrations according to branch procedures
Together with the Director of the department, establishes measures to evaluate success and refines activities based on analytics
Must be available to work weekdays, weekends and evenings and available to occasionally travel to YMCA branches throughout Chester County
Performs any duties deemed necessary by supervisor

Center Coordinator Resume Examples & Samples

Intermediate knowledge of word processing, spreadsheet, email and database software programs to complete work assignments
Proven ability to successfully prioritize and work on multiple projects
Ability to work with a wide range of cultures and put people at ease. Customer service oriented
Pleasant and professional telephone manners and work demeanor
Ability to work both independently with little supervision as well as an integral part of a team
Proficiency with Microsoft Office and Google Drive, or a similar collaborative platform
Proficiency with using the Internet to retrieve data and conduct research
Basic skills with Adobe Creative Suite, Drupal, and Airtable
Experience with Concur and Banner software programs

Hangar Operation Center Coordinator Resume Examples & Samples

Previous on-the-job office/clerical experience
Must possess excellent office and communication skills
Minimum typing skill of 35 to 50 w.p.m
Ability to read, write, fluently speak and understand the English language
Ability to work rotating shifts including holidays, weekends and days off as required
Sit or stand for prolonged periods of time
Ability to speak/write and be understood by peers, internal and external customers
Must possess excellent command of grammar, spelling, and punctuation skills
Answer multi-line telephone and direct and/or transfer calls
Coordinate and facilitate meetings
Set up and maintain filing system
Ability to learn new software applications and apply knowledge
Receive and direct visitors
Minimum typing speed of 35 to 50 w.p.m. with 100% accuracy
Ability to work shifts, including weekends and holidays
Reports to work on a regular and timely basis

LTC Benefit Center Coordinator Resume Examples & Samples

Efficient and fair claim management in a high-production environment
Accurate and timely benefit payments by proactively working with the providers or family to obtain invoices for dates of service and processing these in a timely manner
Adhere to Tax Qualified guidelines for specific contracts and update yearly Medical Certification prior to the expiration date
Contribute to departmental expectations and initiatives
Compliance with customer service and adverse claim handling guidelines
Research and respond to external policyholder/claimant requests with timely and accurate information relative to all Long Term Care contracts, benefits, procedures, and processes
Yield maximum utilization of multiple on-line and PC systems including, but not limited to, Merlin, Pearl, Opal, CME and Access for prompt and accurate client information referencing
Provide and document timely and accurate information concerning customer inquiries
Protect confidentiality concerning client information and records
Maintain up-to-date databases for retrieval of information, after-hour recordings, and scheduling information

Senior Service Center Coordinator Resume Examples & Samples

Interface directly with RCI suppliers on daily basis, submitting requests for quotes, work schedules, pricing and logistics
US Citizenship or Permanent Residency
SAP Experience
Experience routing customer owned units to and from third party vendors
Experience working with customers and/or suppliers dealing with logistics, accounting and contractual obligations

Contact Center Coordinator Resume Examples & Samples

Serve as a subject matter expert and resource in technical and procedural applications of customer operations
Manage all activities associated with customer operations, including
Minimum 2 years of experience in Project Management
Proactive and have the ability to work well independently as well as in a team environment
Work well with cross functional teams
Strong ownership and organization skills
Proven skills with MS Visio and MS Excel in order to successfully execute projects
Working knowledge and understanding of warranty processes in order to be an effective team member
Ability to work confidently in a rapidly changing, fast-paced and results-oriented corporate environment where a high degree of flexibility is required
Background in commercial computer product markets or similar industries

Data Center Coordinator Resume Examples & Samples

Follow transition and operations day-to-day indicators with regional Supervisors and Technicians
Follow per project design activities with regional Supervisors and world IT Manager
Minimum of 4 years in coordinating or designing Infrastructure activities
Organized and superior attention to detail
Data Center design and installation
Always think and act with clients’ and end users’ satisfaction in mind
Multi tasks
Ability to interface with suppliers and external partners
Have good interpersonal and communication skills
Ability to work effectively in a fast paced changing environment
Good written and oral communication skills in English
Data center lexicon knowledge
Knowledge of green IT initiatives

Service Center Coordinator Resume Examples & Samples

Prepares failure analysis reports for Service Center rebuilds
Enters orders for service jobs in SAP
Communicates with customers on delivery schedules and order confirmations
Runs and manages the Open Order Report for service jobs daily in SAP
Enters all required data into Smart Business Client
Assists the Warehouse Technician in assigning available inventory to service jobs
Assists the Warehouse Technician in receiving and storing of inventory
Creates purchasing requisitions for shop needs in SAP
Reports and tracks all Service Center late deliveries in SAP
Expedites parts and shipments as needed

Center Coordinator Resume Examples & Samples

Organize and coordinate meetings, seminars, retreats, special events, workshops including setting budget, sending out invitations and setting up RSVP, coordinating with external vendors, paying invoices, processing reimbursements, reserving, arranging and decorating facilities
Coordinate travel arrangements for faculty and visiting researchers/speakers
Maintain and communicate on faculty, student, and external mailing lists
Maintain and track center accounts, monthly reporting of balances
Budget for internal projects
Interact via email and phone with external parties
Update and maintain center website and social media channels (twitter, facebook)
Help create promotional materials for center: brochures, banners, slides
Prepare electronic/print newsletters
Write announcements and calls for participation
Order equipment
Setup and manage payroll for center staff or student workers
Proofread technical reports and articles

Service Center Coordinator Resume Examples & Samples

Must possess a valid driver’s license
Prior Retail experience preferred
Able to work nights when needed and at least every other weekend
Ability to read and speak English and communicate with customers and co-workers
Be 18 years of age or older

Transfer Center Coordinator Resume Examples & Samples

Provide and assist physicians with emergent and non-emergent transfers, consults, and other calls received. Efficiently and accurately transcribe interactions on calls. All documentation on transfers to be completed and entered into department database by the end of the shift
Request and coordinate all medical transportation as necessary. Provide initial information to admissions, case managers and bed flow coordinators of incoming patients; update all admission records as necessary
To maintain an awareness of services and capabilities of UPMC facilities in support of the outreach efforts of the transfer center. Appropriate escalation of issues, bed assignments and problems as determined by department protocols
Two years of experience in a healthcare setting with direct patient care OR two years in a transfer center OR two years in an emergency call center OR four years in a healthcare business setting

Business Center Coordinator Resume Examples & Samples

High school diploma/GED required; Associates degree is preferred
One year experience in a service related industry
One year of supervisory experience in a service related industry is preferred
Strong MS Office experience
Professional written and verbal communication skills
Working knowledge of office equipment, such as copiers and fax machines

Help Center Coordinator Resume Examples & Samples

Monitor Help Center activities to ensure prompt and accurate service is provided to customers
Identify and enact procedural improvements for Help Center operations
Provide team communications related to policies, procedures, security events, and known issues
Gather and analyze performance related data and service metrics
Collaborate with other ITS teams to ensure effective escalation of incidents
Adapt quickly to, and act as a central point of communication within ITS during, emergent issues
Recruit, interview, schedule and process student employment changes
Provide training, coaching, and development paths for student employees throughout Help Center hours
Maintain an environment conducive to team building and cross-team communications
Oversee computer lab maintenance, space, and reservation requests
Communicate ideas in user-friendly, business-friendly, and technical language
Maintain constructive interpersonal relationships with, and provide focused communications to, customer groups as necessary
Update and maintain service portfolio in client portal
Collaborate with teams to create and maintain customer facing knowledge base articles
Provide primary technical oversight at the Help Center on a weekly basis
Bachelor's degree or higher from an accredited college or university is strongly desired
2+ years operational experience working or overseeing a technical service desk
Experience supporting Microsoft Windows and Apple OS and standard desktop applications
Experience supporting Google apps
Exceptional analytic and organizational skills
Knowledge of and ability to troubleshoot various hardware and software
Willingness to make decisions, as well as exhibit sound judgment
Commitment to maintain an environment conducive to team building and cross-team collaboration
Knowledge of technical call center operations, procedures, and best practices
Advanced understanding of ITIL or HDI standards desired
Understanding of and commitment to the spiritual mission of the University

Command Center Coordinator Resume Examples & Samples

Monitor Command Center technology to safeguard the assets of CarMax locations across the country during overnight hours. Partner with local law enforcement and store staff to successfully resolve issues. Effectively document summaries of all events monitored
Maintain security related equipment on a daily basis by performing routine audits and communicating issues in need of resolution
Administer in-house programs including, but not limited to Access Control System, LP Database, and home office safety and security programs
Provide inter-departmental support of Loss Prevention vendors to ensure proper resolution of issues related to security equipment
Must be able to work nights, weekends, and holidays
Ability to motivate peers
Ability to build and maintain strong relationships
Ability to provide “win-win” solutions while resolving customer service issues in a positive and professional manner
Ability to complete tasks in a timely manner while balancing time ,multi-tasking and interruptions
Two years in Loss Prevention/Security-related field or computer related field
Ability to work independently and make sound decisions with minimal guidance
High ethical standards

Service Center Coordinator Resume Examples & Samples

Responsible for all aspects of customer care, including complaints handling, escalations, follow-ups, customer communications, and issue resolution
Follow and maintain the issues trackers in various CRM systems
Conduct periodic customer surveys and programs and inform the business partners of recurring/significant customer issues
Online monitoring of all installed equipment and reporting/issue resolution assistance to the execution teams
Co-ordinate, schedule and handle deliveries from one location to another through different teams in various locations
Prepare reports for reviews and issue closure
Ensure clear communication between various parties including sales, services, warehouse, repair depot, etc. through various communication media (emails/ faxes/ telephone, etc.)
Maintain latest instruction manuals for all equipment in the field, maintain field services manuals (updated in different languages)
Maintain archives of issues/ service reports/ warranties and other claims from customer in the designated systems
Graduate in Commerce/Science or Business courses
Associate Degree or 2+ years of previous customer service experience
Previous commercial process/tendering experience
Effective and professional verbal and written communication – both with internal and external customers
Ability to work in a team and individually
Proficient end-user IT skills including MS Office and Outlook
Ready to be working between 6 AM and 4 PM
Language: Fluent in spoken and written English/ Arabic/ French
Creative and innovative personality, problem solver
Understanding and appreciation of robotics and/or process automation
Sales and customer care mindset
Passion for excellence and customer-focused approach
Result-oriented personality and capability to overcome obstacles
Resilient, patient, and collaborative

Access Center Coordinator Resume Examples & Samples

Perform administrative support activities such as correspondence, filing, faxing, mailing, etc., as necessary or assigned
Monitor, maintain and order office supplies and equipment as instructed
Verify patient insurance and obtain referrals if necessary
Coordinate dialysis treatments for patients and transportation if needed
Other duties and responsibilities as assigned, including but not limited to
Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians and/or vendors (Village Service Partners) in everyday performance and interactions
Ability to manage multiple tasks, deadlines and priorities in a fast-paced, ever-changing and evolving work environment with shifting time frames
Strong written, verbal and interpersonal communications skills, including ability to listen attentively and to communicate information clearly and effectively

Imagination Center Coordinator Resume Examples & Samples

Organize recruiting of children and parents for research events at the Mattel Imagination Center
Maintain database of toy testers with current information of participants
Write screeners, social media posts and email blasts to recruit participants
Grow database of toy testers through strategic recruiting events
Assist with managing the Imagination Center schedule of tests
Assist with training hosts and managing the lobby of the Imagination Center
Monitor, order and stock toy incentive inventory
Monitor, track and stock gift card incentive inventory
Oversee research stimuli. Assist with setting up and staging research events. Ensure product is returned to appropriate parties after research event
Maintain archive of past toy testing applications and audit files as necessary
Ability to proactively attend to the needs of research participants including families and children and conduct research events with children
A positive attitude and willingness to complete a multitude of tasks with efficiency and accuracy
The ability to act intuitively/think ahead and anticipate the needs of the Center
Be proactive and capable of working as a member of a team, as well as independently
Proficient in use of PCs and software including Microsoft Outlook, Access, and Excel
Be a self-starter/self-motivated
Ability to work in a corporate environment
Excellent interpersonal and communication skills, which will enable him/her to interact with a range of personalities and styles and to establish effective relationships with internal and external partners
Be trusted and loyal and able to handle confidential and sensitive information
Be available for a flexible work schedule, including some evenings for tests
Experience working with families and children
Knowledge of Psychology and Child Development
Administrative Experience in a customer service environment
AA degree, BA degree

Cancer Resource Center Coordinator Resume Examples & Samples

LCSW License through the State of Alaska upon hire
Experience within a hospital setting, cancer treatment center experience strongly preferred
Supervisory experience required

Exposition Center Coordinator Resume Examples & Samples

Schedules, books and coordinates events within the Exposition Center facility. Assists in determining the eligibility of clients requesting rental of the facilities
Fill out and monitors Exposition Center license agreements. Ensures compliance with all federal, State, County and Local laws and ordinances and County policies
Assists in representing the facility in public relations activities and establishing and maintaining good working relationships with clients, participating vendors, advertising agencies and the general public
Distributes Exposition Center brochures, pamphlets and other informational material
Use of SAP for procurement of goods and services
Policies, practices, procedures and terminology of assigned function
Federal, State, Local and County applicable laws, regulatory codes, ordinances, rules, permits, licenses, purposes, sources, standards, policies and procedures, regulation and guidelines
Contract administration and services of an entertainment and convention/conference facilities program
Completion of SAP Training for procurement of goods and services
Modern office practices, procedures and methods
Computer equipment to include word processing, spreadsheets, data bases and a variety of software packages
Contract Compliance
Both verbal and written communication, including presentations
Work independently and efficiently
Manage time well, perform multiple tasks and organize diverse activities
Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies and providers, other County employees and officials and the general public

Multicultural Center Coordinator Resume Examples & Samples

Oversees daily operations and activities
Coordinates the use of the facilities and maintains schedules of events/activities by organizations/units
Creates and maintains a monthly calendar of events that occur within the Center
Provides advisory support for the Center's Advisory Group, and schedules regular meetings with individual and group representatives
Conducts research on outcome and satisfaction measures
Coordinates and edits a monthly newsletter for the Center
Meets regularly with Office of Minority Student Affairs staff to provide insight and linkages for and between the Center and the Office of Minority Student Affairs
Manages operating budgets for the Center
Convenes the Center's Advisory Board to assess progress and provide support
Coordinates co-sponsored programs offered by the Office of Minority Student Affairs, Multicultural Development Office, and other organizations/units
Assists the Multicultural Development Coordinator in program delivery on matters of race and ethnicity

Lead Parc Center Coordinator Resume Examples & Samples

Ability to make sound decisions regarding transfers, escalate issues appropriately
Identify areas for improvement of process and function. Provide input for service improvements or efficiencies
Meet regularly with management staff
Monitor the staff schedule for the transfer center staff
Provide coverage for call-offs in the absence of a supervisor
Responsible to work as a PARC Dispatcher or Concierge Coordinator as listed in their job description
Supervise the daily work of the PARC Dispatchers and Concierge Coordinators, including providing guidance for facilitating calls, collecting data, report preparation and reviews as directed and relaying information to physicians, care managers, nurses and other clinical staff during their shift. Ensure employee conduct that support's UPMC's goal of Dignity and Respect is demonstrated at all times
To handle and document customer concerns/complaints and escalate to management as necessary
To support the department in operating and maintaining Dispatch software including the Emergency Response Scanner
Three years of experience in a healthcare setting with direct patient care, OR three years in a transfer center, OR three years in an emergency call center, OR five years in a healthcare business setting required
EMT or Paramedic Certification preferred
Past experience in a leadership role is desirable
Formal medical training preferred
Knowledge of medical terminology required
Must have demonstrated good decision making skills and ability to think under time constraints and with various amounts of pressure
Computer literacy/data entry skills

Homework Center Coordinator Resume Examples & Samples

Assures that the organization achieves its mission of making the dream of a college education a reality
In conjunction with the Program Coordinator, develops and maintains a solid administrative and operational infrastructure to ensure efficient and effective after school program operation
Oversight of Homework Center operations including USDA food program meal count
Administers and tracks the Homework Center attendance, including student contracts
Manages tutoring staff, develops professional development experiences, and organizes tutor schedules
Maintains a working knowledge of significant developments and trends in the field of after school tutoring and student mentorship
Coordinates monthly workshops for students’ academic and/or professional development
Assists the Program Coordinator with development of the annual Summer Scholar Institute (SSI) in conjunction with GEAR UP, Seaside High School Admin team, and other EOSP pre-college access programs
Assists with recruiting, registering, implementation of SSI
Meets regularly with the Program Coordinator to collaborate on Imagine College offerings
Provides projections, allocations and comprehensive reports from the Homework Center as needed
Handles sensitive and/or confidential documents and information where judgment and discretion are essential
Performs other duties as assigned by the Program Coordinator
Provides regular oral and written progress reports
Promotes and maintains an atmosphere of excellent internal and external customer service within the program and campus community
Attends workshops and advisory meetings as needed

Advising Center Coordinator Resume Examples & Samples

Experience working in the student services field (e.g. advising, admissions, student programming, student development) at the university or college level with students from multiple ethnic and socioeconomic backgrounds
Ability to independently prioritize, plan and organize work in a fast-paced environment
Strong interpersonal skills and the ability to provide direct programs and/or services to a diverse student population
Excellent communication skills and a demonstrated ability to communicate effectively in a diverse environment
Ability to compile, prepare, write and review reports
Proficiency using standard office software packages (e.g. Microsoft Office Suite)
Familiarity working with school-based record/data systems/software (e.g. PeopleSoft, OnBase, Smart Planner/Platinum Analytics, etc.)
Ability to understand, interpret and apply moderately complex rules, regulations and procedures
Ability to understand and analyze the nature of problems presented by constituents, present solutions, and assess the consequences of alternative courses of action
Ability to carry out complex assignments without detailed instructions
Bilingual skills
Graduate degree in behavioral, education, or social sciences
Do you have equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Yes
Do you have the equivalent of three years of progressively responsible professional student services work experience? Yes
Masters Degree
PHD
Resume/Curriculum Vitae

Veterans Success Center Coordinator Student Services Prof Resume Examples & Samples

Perform duties as VA Certifying Official in partnership with the Registrar, Student Financial Services, and the Financial Aid & Scholarship Office to ensure timely and accurate processing of enrollment and benefit records with the VA
Ensure compliance with Federal, State, CSU, U.S. Department of Veterans Affairs and local laws, regulations and practices
Advisor to the Veterans Student Organization
Conduct Outreach and Recruitment to the Community Colleges (prospective students)
Data collection-streamline data tracking process
Maintain accurate student records and files for VA auditing purposes and enrollment verification for GI Bill certifications
Use or complete basic forms to keep the VA informed, such as: Enrollment Certification (VA Form 22-1999, Notice of Change in Student Status (VA Form 22-1999b), and monitor the courses pursued by a student to certify to VA only those courses that apply to the student’s program; attend VA mandated meetings
Stay abreast of government policies/regulations/federal mandates/education codes
Attend professional development conferences on an annual basis to stay abreast of required policies/mandates/state regulations/federal requirements
Supervision of the VSC and manage Work Study/Student Assistant positions
Counsel to prospective and enrolled student veterans and dependents by offering a single point of contact for coordination of all University services
Academic Advising/Degree progress check-ins with each GI Bill Student
Advise students with on campus/community resources and maintain resource list
Advise students with Career Planning/Goal setting of education/degree
Provide campus/community programs and promote a campus climate that values veterans
Thorough knowledge of Veterans educational benefits; including Veterans, Active Duty, Reserves, National Guard and dependents benefits
Familiarity with Veterans Administration certification and military benefits
Ability to interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist
Strong written, verbal, and organizational skills and excellent customer service and public relations skills
Knowledge of software applications: word processing, spreadsheet, database management (FileMaker Pro), VA Once and PeopleSoft/CMS Systems
Ability to perform accurately in a detail-oriented environment
Ability to handle multiple work priorities, organize and plan work and projects
Knowledge of GI Bills, Federal, State, and County laws and guidelines related to veterans, military members, and their families
Ability to compose and appropriately format correspondence and reports
Knowledge of relevant governmental organizational structures, such as the Department of Veteran Affairs, for the purpose of advocating and assisting student veterans, military service members, and their dependents
Through knowledge of office methods, procedures and practices; grammar, business writing, punctuation, and spelling
Ability to work with a diverse student body and foster sensitivity to diverse issues in a university setting
Ability to advise students individually and in groups on routine matters where required
Ability to identify conflict, problem solve, and resolve student problems and concerns in the most efficient manner possible
Ability to use tact and sensitivity to ensure students¿ understanding of complex information
Ability to collaborate with campus partners and work through complex issues pertaining to student data/records/financials/admissions
It’s preferred that Bachelor’s degree includes or is supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related
Two years of experience working with veteran services in higher education
Experience planning major programs and events
Experience creating and delivering workshops
Experience managing student employees
Two years of experience working directly with student veterans in higher education
One to two years of experience processing GI Bill benefits

TBI Center Coordinator Resume Examples & Samples

Master's Degree in Nursing from an accredited school of nursing
3-5 years of experience in neuroscience or rehabilitation nursing
Effective leadership, communication, collaboration and organizational skills
Ability to develop and monitor complex and comprehensive plans of care
Ability to develop, monitor and evaluate clinical protocols, standards of care, policies and procedures and other documents related to patient care
Ability to consult on a broad spectrum of professional nursing practice issues including but not limited to: nursing practice performance standards, program development, professional practice models, system change strategies and professional development
Experience developing programs and working with cross functional teams within the hospital
Knowledge and experience with Lean Management Systems
Experienced and skills in conflict resolution required
Knowledge and understanding of acute care hospital practice and ambulatory health care practice
2-4 years of experience in program planning, administration, or project management (See certification preferences below)

Access Center Coordinator Resume Examples & Samples

Work overtime with little or no notice as needed
Work in another center location if needed
Attend team meetings, phone conferences, and training as needed
Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
Know, understand, and comply with all Lifeline clinical and business policies and procedures
Minimum of two (2) years’ experience in a healthcare or medical billing office required demonstrating
Experience verifying insurance with Medicare, Medicaid and commercial payors
Experience in obtaining pre-authorizations and/or referrals from insurance carriers
Intermediate computer skills and proficiency in MS Word, Excel and Outlook required

Pride Center Coordinator, Student Life Resume Examples & Samples

Serve as the primary staff member responsible for the management and oversight of the Pride Center facility, programs, and services
Provide leadership on identifying and helping to address the academic, social, and cultural needs of LGBT+ students, as well as those of other student communities
Provide leadership for LGBT+ students in fostering a strong sense of self and community, and to build coalitions between communities
Provide resources and individual support to LGBT+ students regarding personal and interpersonal growth, development, and learning
Provide planning and visioning for the Pride Center to ensure the Center is responsive to the changing needs of LGBT+ students and campus communities
Recruit, hire, supervise, coach, and evaluate a team of graduate and undergraduate student staff
Serve as a liaison to the Pride Ambassadors—a student organization for LGBT+ and ally students
Foster and maintain relationships with various LGBT+ student, faculty, and staff organizations and develop and grow partnerships with local community organizations
Develop private philanthropic support of the Pride Center in conjunction with the Development Office to cultivate, engage, and steward donors and alumni
Provide visibility on issues affecting LGBT+ students and offer expertise on the evolving needs of this community
Coordinate and oversee the Center library of books, DVDs, and other resources
Oversee, manage, and update the Pride Center website and social media regularly
Design and deliver educational programs that aim to educate faculty, staff, students, and community members about the LGBT+ community. Some annual events include but are not limited to: Welcome Week Open House, Ice Cream Social, Pride Week, FriendsGiving Dinner, Pride Center Birthday Celebration, Ally Week, Day of Silence, and Lavender Graduation
Assess LGBT+ community and training needs through focus groups, unit consultations, national benchmarking, and other assessment tools
Make recommendations regarding the needs of the LGBT+ campus community and coordinate campus-wide efforts to address those needs
Provide administrative support and leadership for the campus-wide Safe Zone Program
Coordinate requests for in-class presentations, panels, discussion groups, and other community workshops in the Pride Center and on-campus
Teach a First Year Seminar for LGBT+ and ally first-year students
Collaborate on related training programs and events that address broader aspects of diversity and social justice
Work with colleagues to review University policies, procedures and materials and advocate for change, if needed, to ensure that the campus is safe and welcoming for LGBT+ students, staff, and faculty
Collaborate and serve with colleagues on the Bias and Education Response Team (BERT) regarding procedures for reporting and responding to incidents of bias related to sexual orientation and gender identity or expression
Represent the Pride Center in campus, local community, regional, and national settings
Lead and serve on various committees and attend programs or gatherings that directly affect the LGBT+ community or the Division of Student Life; and,
Perform other related duties based on divisional and departmental needs
Strong interpersonal, communication and listening skills
Ability to make sound decisions
Strong work ethic and personal initiative
Demonstrated commitment to social justice and diversity education
Demonstrated knowledge regarding sexual orientation and gender identity and the issues of concern for the LGBT+ community, including an understanding of intersectional identities
Experience working with diverse constituencies and student groups
Ability to create and lead presentations, organizational meetings and event and retreat planning
Strong staff supervision and management
Experience advising student organizations and group facilitation
Experience with budget management
Experience with online outreach (i.e., social networking sites, blogs, etc.)
Knowledge of assessment practices including the development of learning outcomes and producing reports
Ability to recognize and protect confidential information, and exercise judgment, tact, and diplomacy in handling sensitive information and situations
Ability to work and collaborate with internal and external constituents; foster positive and productive relationships and build strong rapport to further enhance the Pride Center vision and mission
Solid foundation in student development, LGBT+ identity development, intersections of identity, and student learning theory, and their application to professional practice in higher education and student affairs
Must be abreast of specific trends and issues affecting LGBT+ communities
Strong student advocacy skills of community building, relationships, and rapport with students and campus constituents
Ability to work some evenings and weekends for programming and events
Three or more years of professional experience
Graduate or professional experience advising an LGBT+ organization or working in an LGBT+ Center

Transfer Center Coordinator Resume Examples & Samples

Answer calls into the UPMC transfer center (MedCall) to provide a point of entry into UPMC: the scope is unlimited (local and worldwide)
Responsible for meeting department benchmarks related to call handling and transferring
Maintain an awareness of services and capabilities of UPMC facilities in support of the outreach efforts of the transfer center. Maintain a familiarity with internal systems available and necessary in the performance of the job

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