Front Office Administrator Job Description
Front Office Administrator Duties & Responsibilities
To write an effective front office administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included front office administrator job description templates that you can modify and use.
Sample responsibilities for this position include:
Front Office Administrator Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Front Office Administrator
Typically a job would require a certain level of education.
Employers hiring for the front office administrator job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Associates, Technical, Computer Science, Education, Communication, Administration, Hospitality Management, Business/Administration, General Education, Faculty
Skills for Front Office Administrator
Desired skills for front office administrator include:
Desired experience for front office administrator includes:
Front Office Administrator Examples
Front Office Administrator Job Description
- Managing a demanding Reception inbox
- Ensuring the Reception policies & procedures are kept up to date
- Daily pass audit in line with Security policies
- Answering & directing incoming calls
- Meeting & greeting visitors whilst adhering to security requirements
- Organising & policing meeting room bookings
- Organising refreshments/lunches
- Sorting & distributing post
- Organising couriers
- Ordering & distributing stationery & office supplies
- Computer literate – particularly Microsoft Package (Windows, Outlook, Excel, Word, IE)
- Must possess proficient working knowledge of Word, Microsoft Outlook and Excel, and have excellent communication and phone skills
- Ensure that the Reception area is presentable at all times
- General housekeeping of Reception area & meeting rooms
- Assisting in the co-ordination and preparation of meeting rooms
- Setting up video conferencing equipment and assisting with general facility/IT needs
Front Office Administrator Job Description
- Raising building management maintenance calls
- Cover as & when necessary for Facilities Administrator
- Any other duties as required by your Manager or a senior member of staff
- May handle additional reservation bookings (internal and external)
- Works shifts on our 24 hour desk (you may work mornings, afternoons, evenings, or even nights)
- Manages catering requests, orders, and delivery
- Supports miscellaneous IT issues
- Maintain records and logs for visitors, students, catering, Wi-Fi access, outgoing faxes, cell phone chargers and weekly customer visits
- Helps in the composition of correspondence and may assist in translation of documents
- Generate and track purchase requisitions
- A competent multitasker with strong administration skills
- Experience with Infinity preferred, experience with any hotel management program required
- 2+ years of experience working front desk in a hotel or camp environment
- Must be professional, friendly, and positive
- Must be very proficient in the English language (reading, writing, and speaking)
- Responsible for daily communication with maintenance staff, property management, Toronto office services, submitting work orders online for maintenance requirements, boardroom, re-set, lighting, cleaning, temperature control and washroom maintenance
Front Office Administrator Job Description
- Provides secondary and backup support for the sales coordinator, including administrative support for Regional Sales Leader, including travel, expenses, meeting management
- Coordinates/provides support for social committee and corporate social responsibility events
- Ensures all procedures are up-to-date and well documented, ensuring strong handoff and coordination with backup support
- Responsible for coordination of procedures related to workplace health & safety, fire
- Provide a genuine and friendly greeting to all visitors at the front desk
- Maintain the office facilities, including the kitchen and conference rooms
- Maintain the office calendar and schedule meetings and book conferences rooms
- Serve as point of contact for office maintenance, supplies, printing and billing
- Manage the office inventory and reorder supplies as needed
- Track expense reports for travel and credit cards for vendors
- Flexibility to adjust to changing work environment
- Ability to independently run the office, demonstrating accountability, initiative and a strong concern for order and quality
- Computer literate including basic spreadsheets, word processing, presentations, email, web research
- One year of clerical/typing and customer service experience
- Directly related experience or a combination of directly related education and experience may be considered in place of the above requirements
- 5-7 years of experience supporting preferably in and IT company
Front Office Administrator Job Description
- Create files and adhere to the company’s filing system
- Generate, copy, scan and bind documents for use by management and agents
- Assist Operations Manager in the processing of closings and under contracts
- Utilize postage machine and other shipping methods
- Assist in maintaining cleanliness of staff area, kitchen , with the stocking of supplies and the basic maintenance of copiers and other office machines
- Responsible for providing superior customer service for guests, staff, and colleagues from other offices
- Coordinate catering for various departments, events, and meetings
- Serve as back up for Facilities and have operational knowledge of the building
- Undertake the organization or assisting of special projects such as company events for holiday gatherings, team building activities, board meetings, volunteer events
- Assist other various departments with travel, spreadsheets, calendar and meeting management
- Ability to work in a fast paced start up
- Excellent time management and the ability to juggle a variety of tasks
- Attention to detail and superior problem solving
- Outgoing personality and ability to handle direct feedback
- Front Desk Office Administrator BA/CASS takes the initiative in developing training presentations and training materials and must have excellent writing and teaching skills or a strong desire and aptitude to acquire these skills quickly
- Some previous experience in a training capacity preferred
Front Office Administrator Job Description
- To take fire warden responsibilities for ground floor (training will be given)
- Interacting with vendor supervisors on day-to-day issues and ensuring that employees concerns are addressed
- Developing strong working relationships and proactively engaging with Internal stakeholders to enhance operational objectives
- Interacting with international and national guests
- Maintaining vendor relationships & ensuring contractual obligations and SLA’s are met
- Formulating monthly billing & processing payments
- Verifying all the activities related to bills like security, housekeeping, office rent bills, stationery bill, tea/coffee, housekeeping material and event bill
- Preparing monthly requisition for all consumables like housekeeping, stationery, vending and so on
- Conducting route cause analysis for delayed cabs and initiating actions to rectify the same
- Dealing with security supervisor & guards and taking care of fire equipment maintaining a routine check- up
- 5-10 years’ experience as an office manager and/or administrator
- Professional phone and customer service etiquette
- Minimum 3 years previous administrative or office manage experience required
- Strict attention to detail and a superior ability to multitask in a fast-paced environment
- Ability to work independently on projects, from conception to completion
- Must be able to correspond professionally both verbally and written