Program Office Job Description

Program Office Job Description

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Program office provides technical assistance to stakeholders on performance measurement, performance analysis, data quality, and reporting and validation software and visualization tools.

Program Office Duties & Responsibilities

To write an effective program office job description, begin by listing detailed duties, responsibilities and expectations. We have included program office job description templates that you can modify and use.

Sample responsibilities for this position include:

Influencing and effective communication with key program stakeholders, establishing credibility based on partnership relations with all levels of management
Sharing the knowledge about project and program management methods within the team
Manage initial code delivery, including creating test cases and use cases and working with Central Testing Team to create test scripts and conduct tester training
Participate in UAT and production checkouts, disaster recovery testing, and create control processes
Plans and oversees the day-to-day running of Program Management Office team
Build relationships and trust with key stakeholders to support program delivery Key Program Challenges
Ability to identify and agree solutions spanning business and technical requirements
Balancing time, quality and cost demands
Define the overall vision, objectives and key deliverables for programs
Work effectively with business partners, vendors and staff to develop a program agenda and ensure agreement/adoption of objectives/deliverables by affected constituencies

Program Office Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Program Office

List any licenses or certifications required by the position: PMP, PMI, ITIL, AHA, CSM, FDA, ISO, TQM, CHC, AED

Education for Program Office

Typically a job would require a certain level of education.

Employers hiring for the program office job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Education, Associates, Business, Engineering, Management, Business/Administration, Graduate, Finance, Computer Science, Accounting

Skills for Program Office

Desired skills for program office include:

Credit business
Financial services laws
Excel and PowerPoint
Industry vertical solution domain ecosystem and business principles
Practices
Data visualization software
Geospatial analysis software
Ground Software
Microsoft Office
Mission Operations programs

Desired experience for program office includes:

Familiarity with project management and delivery or previous experience in a PMO environment
Provides primary administrative support to the Director of DCNYC and Directors for DC Global Network, with additional support to various other departments as needed
Maintaining calendars, processing and maintaining files
Includes spearheading of special projects such as coordination of consultants, staff, expense tracking and budgeting, timelines, and materials
Provides efficient and professional office management, including greeting visitors, answering telephones, distributing faxes, ordering supplies, and opening and sorting mail
Prepares correspondence and mailings, including e-mail blasts

Program Office Examples

1

Program Office Job Description

Job Description Example
Our company is looking to fill the role of program office. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for program office
  • Dramatically improve delivery capability by designing and deploying best practices
  • Supports the Project Engineer in developing/maintaining a tracking system of adherence or deviations to the requirements
  • Periodic status telecoms, design reviews, program status reviews
  • Configuration management and block point change integration across nacelle components
  • Reporting technical issue status and plans to engineering management and program office in support of monthly project and program reviews
  • Handle key strategic and day-to-day operational responsibilities for the team
  • Continually improve quality and operational efficiency across the team
  • Collaborate with business and function leaders to successfully execute leadership development programs
  • Develop integrated milestone and project plans including change management and success measures
  • Support annual budget process and ongoing tracking/monitoring throughout the year
Qualifications for program office
  • At least 10 years PMO, program or project delivery experience in a software development environment
  • Experience across all aspects of the software product development lifecycle from development of the business case through product launch and support is mandatory
  • 5-10 years of relevant experience, including at least two years of project management experience with software development and/or infrastructure related projects
  • Experience with advisor related processes and technologies
  • The ability to succinctly summarize ideas and initiatives across all advisor capabilities
  • Periodic global measure of PM skills / competencies
2

Program Office Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of program office. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for program office
  • Allocates, tracks and maintains designated conference room schedules and availability to utilize resources efficiently
  • Creates, edits and maintains electronic and written communication such as memos and organization charts
  • Collects data to provide visibility of status to business travelers
  • Collects and compiles data such as training completions, business expenses, action items and other matters requiring follow-up and provides visibility of status with general management direction
  • Coordinates under general direction, with the appropriate focal(s) to support the acquisition and maintenance of resources such as computing equipment, telecommunications and office equipment for the workgroup
  • Ensures conference room resources are maintained and available
  • Exercises some discretion in prioritizing and managing the manager’s time and availability using calendars and virtual resource tools to allocate efficient use of time
  • Inventories, orders and maintains office supplies for area of responsibility
  • Prepares reports, presentations and flow charts, with general guidance and direction, using applicable company standards
  • Reviews and processes incoming and outgoing communication and correspondence to ensure proper dissemination of information
Qualifications for program office
  • Bachelor’s degree in a field appropriate to the area of assignment AND four years of administrative/coordinative program experience
  • Bachelor degree with one (1) year experience
  • At least 7 years’ experience creating and running a project management function in internal HR department or project management in a consulting role
  • Ability to work in a high stress, fast paced environment, managing multiple tasks, projects simultaneously
  • Excellent communication, negotiation, presentation and customer service skills
  • Proven track record of taking end-to-end ownership, driving results, and learning fast
3

Program Office Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of program office. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for program office
  • Attendance at and preparation for meetings
  • Communicates with external agencies such as the Accreditation Council for Graduate Medical Education, National Residency Matching Program, American Board of Psychiatry and Neurology
  • Participate in decisions that affect big picture/cross-departmental impacts
  • Research, document, present, and steward Office 365 solutions to meet user requirements
  • Govern Office 365 environment including but not limited to administering accounts & licenses
  • Continuously recommend and implement streamlined processes, procedures, policies, and standards
  • Develop and continuously enhance KPIs and dashboards to measure Office 365 performance
  • Develop and continuously enhance proactive monitoring to uncover issues
  • Facilitate resolution of level 2 and 3 support requests
  • Serve as a technical contributor
Qualifications for program office
  • Knowledge and experience in managing Agile project management methodologies
  • Highly flexible, and able to build structure in ambiguous situations
  • Experience collecting and analyzing data from various sources to provide insights
  • Highly detail orientated with an emphasis on accuracy, coupled with the ability to see the broader impact of the initiatives they own
  • Highly responsive to requests from internal customers or stakeholders
  • Comfortable engaging with all levels of leadership
4

Program Office Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of program office. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for program office
  • Run creative innovation programs that engage and inspire
  • Lead an exceptional and motivated team who fit our fast paced, engaged, driven for excellence culture
  • Work with dedicated Field Directors to set and then execute on the learning strategies for Home Team, DHT, Cable Repair and Construction Technicians (and potentially more teams in the future)
  • Lead the Customer Solutions Delivery (CSD) Leader Learning Series to ensure ongoing development of our leaders
  • Oversee & guide the successful execution of Manager Learning Path and its remaining phases
  • Continue to evolve our front door tool & processes, the Gateway, to ensure proper visibility of all requests coming into the team and effective resourcing of those requests
  • Continue to evolve our training project lifecycle and gating processes to meet the needs of our team
  • Work with other members of our CSD Learning Solutions team (development, delivery, knowledge management, NPSI, communications, business analysis, ) to ensure our programs and initiatives exceed the needs of our customers
  • Manage the budget associated with both training and time, ensuring we gain solid returns on our investments
  • Ensure our learning meets clear performance expectations while seeking out innovative ways to get our technicians consistently performing with exceptional results quicker
Qualifications for program office
  • Solid experience in using project life cycle methodologies to develop project artifacts, such as scope documents, project management plans, communication plans, project work plans, change requests and risk assessment/issue logs
  • Proficiency in SharePoint, Excel, and Word
  • Knowledge of HR talent management
  • Minimum 10 years of experience in enterprise-wide programs and projects related to Global Leadership Development
  • Strong background in project management and strong leadership skills to coordinate and motivate project teams
  • Ability to multi-task, be flexible, and work in a changing environment
5

Program Office Job Description

Job Description Example
Our growing company is looking for a program office. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for program office
  • Respond to inquiries received through the front desk, email and phone communications, and determine and take appropriate action as required
  • Guide and train student and/or contingent workers including scheduling, assigning, and prioritizing workloads, setting appropriate deadlines, and reviewing work for quality and timeliness
  • May perform human resources transactional support, including reviewing and approving certain time card submissions
  • Assist in defining functional strategies and direction and implement short-term business strategies that support the company's long-term strategy
  • Develop and establish budget control framework and processes
  • Participating in creating new processes monitoring and evolving existing processes Also, providing/coordinating training on processes and tools across the organization
  • Provide support to the President/CEO and other executive staff as requested
  • Customer Service point person for the State Employee Combined Campaign (SECC)
  • Implement and manage specific project to include membership services, annual recognition awards and training calendar
  • Manage meeting logistics for internal and programmatic needs to producing summary and meeting minutes/notes
Qualifications for program office
  • Basic ability to determine the process to be used to accomplish goals, properly document processes, support people and activities, understand how to separate and combine tasks into efficient work flow, identify opportunities for synergy and integration, and simplify complex processes
  • Working knowledge coordinating and processing travel arrangements, generating expense reports and reconciling corporate credit card charges
  • Effective written and communication skills to understand different communication materials (e.g., proposals, papers, user guides, reports, articles, promotional materials, brochures, web sites, presentations, speeches)
  • Basic ability to work with sensitive information, safeguarding confidential information and working with it dispassionately
  • Experience creating reports and presentation materials as needed for assigned projects or in support of higher-level project leads on large projects
  • Level B - High school diploma or GED and typically 1 or more years' related experience or an equivalent combination of education and experience

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