Service Relationship Manager Cover Letter

Please consider me for the service relationship manager opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for portfolio governance and oversight to drive lifecycle optimization and alignment across all Microsoft-related strategies and planning initiatives.

My experience is an excellent fit for the list of requirements in this job:

• Meticulous in daily work
• Comfortable in dealing with financial reporting
• Able to handle stress and tight timeline submission
• Proficient in Chinese language as the role’s coverage is Chinese corporates whom converses in Chinese as a main language
• Experience in Google Apps and Apps for Education
• ITIL certification with an understanding of associated ITIL principles
• Microsoft Office specialist certification or Microsoft Certified Professional Certification
• Working knowledge of applications within the scope of support

Please consider me for the service relationship manager opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for internal management consulting support and services across divisions/departments on a broad array of HR & “people and culture” topics.

Please consider my experience and qualifications for this position:

• Self-motivated and outspoken
• BE, MTECH & MCA or equivalent experience
• Prior experience in ERP Implementation, at least successful implementations, manufacturing environment with product costing preferred
• Prior experience in CRM Implementation, at least successful implementations
• Well organized and results-driven individual
• Prior experience training and presenting to group classes
• Superior customer relationship skills
• Expert understanding of solutions / technology for respective area

I would like to submit my application for the service relationship manager opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for subject matter expertise for existing and future products and services to both internal and external audiences.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Troubleshooting computer hardware & network connectivity issues (LAN/WAN)
• Experience working in MNC environment, interacting with out-country counterpart
• Effective listener, strong communicator and collaborator
• Experience with Service Provider program preferred
• Familiar with Expeditors systems, particularly CRM (utilized as Service Provider Relationship Management tool)
• Advanced skills in Microsoft Word, Excel, SharePoint, and PowerPoint
• Training development and facilitation skills (training manuals, job aids, content)
• Eager to learn, have a professional attitude, and be able to accept and exemplify Expeditors’ unique culture

In response to your job posting for service relationship manager, I am including this letter and my resume for your review.

Previously, I was responsible for strategic guidance on OMP role, messaging, best practices, culture building activities and internal NY office branding.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Proven organizational and multi-tasking skills, thorough understanding of investment data and financial analysis
• Experience with BAC systems (CRW, Lean, BOSS/FAST, Interact, FDES, Synergy, TACS, CLMS, AFS)
• ITIL foundation qualification essential
• Demonstrable experience of working with IT service delivery teams and customers of IT
• Relationship management skills with different levels of stakeholders
• Performance management, reporting metrics and tools
• Computer literate, in particular a working knowledge of Windows, Word, Excel and PowerPoint
• Has a deep understanding of the IT industry - technical enough to have credibility but able to express services in a non-technical way

I am excited to be applying for the position of service relationship manager. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for subject matter expertise and internal consulting services to define and articulate future state services for BAT.

Please consider my qualifications and experience:

• IAB Digital Sales or Operations Certification - or equivalent
• Experience with creative/advertising agencies
• Working knowledge of CSS, XML, and HTML5
• In-depth knowledge of ITIL concepts and best practices such as major incident management, problem, change and SLA management
• Experience with First Data Omaha Credit platform
• Knowledge of operational applications and system used by JHA FI clients such as Visa, Mastercard, Digital Wallet, and EMV
• Collects all topics touching employee engagement from other functions in our Shared Service Centers
• Acts as one voice to define requirements towards Facility Management, Compliance, Security and other teams