Loan Servicing Specialist Cover Letter

In response to your job posting for loan servicing specialist, I am including this letter and my resume for your review.

In my previous role, I was responsible for assistance to customers regarding the firm guidelines and servicing and selling requirements in areas such as special loans, pricing, loan eligibility validation, loan level price adjustments, shipping and delivery, default, cash management, and investor reporting.

Please consider my qualifications and experience:

• Work history of handling multiple tasks simultaneously
• Prior loan servicing experience preferred
• Advanced knowledge of mortgage banking and investor guidelines
• Strong and proven skills of statistical tools
• In depth knowledge of origination and servicing policies and procedures
• Excellent PC and software skills including spreadsheets, word processing and report writers
• Knowledge of LPS (Blacknight) and Imaging system preferred
• Transaction Express

I would like to submit my application for the loan servicing specialist opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for guidance / training to Loan Service Processors, Rep I's or Rep II's as directed by supervisor.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge of SBA SOP, documentation and servicing actions
• Cash handling and/or accounting experience
• General ledger debit and credit transaction knowledge
• Includes verbal and written interaction on simple items where customer interaction includes basic loan information or scripted responses to obtain a successful resolution
• Proficient in a PC / Windows based environment, including use of Email and Internet
• Demonstrated knowledge in security agreements and collateral documentation for consumer loans
• Strong skills interpreting Loan Presentations, Credit Policy, and Quality Control to meet compliance with bank policy and procedures, and that documentation is accurate properly maintained
• General knowledge of Retail and Commercial loan documentation requirements

I submit this application to express my sincere interest in the loan servicing specialist position.

Previously, I was responsible for exceptional customer service and assist customers with navigating their loan options; must be highly empathetic and very customer service oriented.

Please consider my experience and qualifications for this position:

• Strong verbal and written communication, interpersonal and negotiating skills
• Black Knight or MSP experience preferred
• Encompass360 or other Loan Origination System experience preferred
• Proficient in basic Microsoft Word and Excel
• Expertise in BOW standard terms and covenants BOW systems expertise
• Knowledge of loan documentation and applicable regulations
• Knowledge of Bankway and other bank systems
• Experience in CRE loan documents preferred

In response to your job posting for loan servicing specialist, I am including this letter and my resume for your review.

Previously, I was responsible for guidance to junior loan servicing specialist to process loan adjustments or may process upon research result.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge in banking preferred
• Perform key functions with effective Process Management skills
• Should be comfortable toggling between different systems and switching priorities when needed
• Familiarity with ARM indices and interest rate/payment change processes
• Knowledge / experience in perfection of liens in accounts receivable, inventory, equipment, vehicles, negotiable securities, aircraft, ship mortgages
• Able to make independent analysis and interpretation of payments and advances to ensure the accurate posting of the transactions
• Intermediate AFS Level III
• Knowledge of commonly-used SBA concepts, practices and procedures

Please consider me for the loan servicing specialist opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for exceptional customer service and assist customers with navigating their loan options; must be highly empathetic with and customer service oriented.

Please consider my qualifications and experience:

• Proficient in Microsoft Excel & Word programs
• Experience with commercial loan products and loan syndication markets
• Loan Documenting and General Ledger Experience Preferred
• Proven accuracy on a data entry keyboard
• Maintain effective communication and working relationship with co-workers, manager, branches, and home office departments
• Good vision and hearing (corrected if necessary), able to sit for long hours, manual dexterity to include but not limited to, filing, reaching, and bending
• Good problem solving, research, and decision making abilities
• High focus on delivering value to the customer