Client Tech Support Cover Letter

I submit this application to express my sincere interest in the client tech support position.

Previously, I was responsible for level 2 IT Support to end users with PC hardware, software, printing, mobile devices, PC re-images, data recovery, e-mail and software installations.

My experience is an excellent fit for the list of requirements in this job:

• Experience with Skype or other VOIP
• Should be aware of business grammar
• Knowledge of Windows 7, 10, DNS, WINS, Active Directory and Exchange, and Microsoft Office Suite products is essential
• Intermediate to advance knowledge in Excel
• Experience as a client Tech support
• Skills in PL/SQL, Windows Servers/Web Servers administration, and Microsoft Office
• Experience with issue tracking tools
• Experience on financial/banking and high tech environment

I would like to submit my application for the client tech support opening. Please accept this letter and the attached resume.

Previously, I was responsible for strong technical resource and senior escalation point for numerous technologies, including Mac, Linux, network, and mobile device issues.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Organize and oriented to details
• Flexibility with US and CR Holiday for Coverage
• Some experience in the development and troubleshooting on .NET Framework using C#, ASP.NET and other web technologies
• Those with professional certification will have an added advantage
• Added language skills will be an advantage
• Minimum 12 months experience on a technical role and ongoing Career path/IDP for support functions
• Self-motivated and client focused
• Windows ( inclusive directory structure)

In response to your job posting for client tech support, I am including this letter and my resume for your review.

In my previous role, I was responsible for support for a far-ranging list of technologies including Linux, Microsoft Windows and macOS, Google productivity suite including Gmail, Calendar, Drive, Blue Jeans Meetings, Desk phones, mobile devices, WIFI, etc.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Skills is Oracle, .NET and Network Management
• Acts as an advisor to subordinate staff members
• Conocimiento tcnico bsico en computadoras
• Superb client service orientation -excellent interpersonal, written, and oral communication skills
• Aptitude to identify problems, research and analyze the situation, and make appropriate recommendations/decisions
• Working Knowledge of computer products
• Technical English for Accounting
• CompTIA A+ desirable

I am excited to be applying for the position of client tech support. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for support for a far-ranging list of technologies including Linux, Microsoft Windows, and macOS, G Suite including Gmail, Calendar, and Drive, BlueJeans Meetings, desk phones, mobile devices, WIFI, etc.

Please consider my qualifications and experience:

• Previous computer program troubleshooting experience
• Able to work under pressure and in teams
• Advanced studies in computer technologies or Technician title
• Able to reply and comprehend emails
• Understanding the need to deliver on commitments without errors consistently with an understanding of how critical project completion is to client satisfaction
• Service Now tool knowledge
• Experience as a client Tech support, Customer support
• Customer experience, experience working with tickets systems

Please consider me for the client tech support opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for user support by installing, configuring and maintaining application software and computer hardware (workstations, printers, scanner, mobile devices, etc.).

Please consider my qualifications and experience:

• ITIL Foundations and/or Customer Service certification
• Troubleshooting experience (windows\windows servers etworking)
• To be selected by the program coordinator to participate in our annual High School Internship program
• A+ certification or equivalent Certification
• DOD Directive 8570 Technical Compliant
• Strong knowledge of Accounting Functions/Accounting Principles - highly preferred!
• Experience supporting Accounting software - highly preferred!
• Professional certifications (MCT or others) preferred