Application Support Cover Letter

I am excited to be applying for the position of application support. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for support in the daily administration monitoring tools deployed within the Oracle Applications environment internally and externally.

Please consider my experience and qualifications for this position:

• Become an expert in the customer specific Application Development supported applications and tools to provide direct business application user guidance/support, project support and technical solution architecture , large scale application migrations, error corrections, workaround creation and creation of the related documentation
• Create detailed technical documentation of application testing processes and procedures for Business Continuity Planning/Disaster Recovery
• Independently able to resolve incidents and complete requests with the highest level of customer service and professional communication skills
• BS/BA in Computer Science (with Programming and Mathematics concentrations preferred) or an equivalent combination of technical certifications and experience
• In person interviews will include a written/verbal assessment technical skill level, with proficiency in SQL and basic application programming concepts as a minimum
• Able to work under pressure in trading environment
• Good knowledge of Windows/Unix/Linux/SQL/Scripting language (Perl, python)
• Good communication skill in both English and Korean

Please consider me for the application support opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for level 1 and additional problem determination and support for specific Marriott supported applications using documented procedures and available tools.

Please consider my experience and qualifications for this position:

• Any exposure to mobile apps support (IOS, Android)
• MS SQL Server Reporting Services/Integration Services
• HTML, HTML5, XML, XSLT, CSS, CSS3, java script, AngularJS
• Knowledge of manufacturing and related business processes, finance/accounting principles and practices, pricing, sales
• Enterprise Monitoring and Alerting Tools knowledge - APICA, App Dynamics, Geneos, Nagios, Foglight, etc
• Enterprise Job Scheduling Tools, Control-M, AutoSys
• Web services, IIS, Apache/Tomcat
• Server Administrative skills/experience

I am excited to be applying for the position of application support. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for level 1 problem determination and support for Marriott’s LightSpeed PMS and integrated applications using documented procedures and available tools.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience with working on.Net framework
• Able to perform basic automation scripting
• A client focus and sensitive “bedside manner”
• Analytical skill and attention to detail
• Configuration of Windows Server environments
• Managing VMWare virtual machines
• Installation and configuration of JBoss/Wildfly
• Database configuration and performance tuning (Oracle and SQL Server)

I am excited to be applying for the position of application support. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for subject matter expert advice for best practices development in ALM environment and usage of Atlassian tools.

Please consider my experience and qualifications for this position:

• Comfortable communicating complex concepts to others having diverse levels of seniority and technical competence
• Sharing knowledge, coaching others and promoting team values
• Knowledge of clearing systems/market technology
• Familiarity with “Follow the Sun” methodology in a global environment
• Experience of working in the financial markets
• Experience working with a high pressure environment
• Proactive and results oriented, sets high standards of performance
• Client focused, identifies and anticipates client requirements

Please consider me for the application support opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for production support for strategic portfolio of Finance System Tools (FST) and the Global Material Cost Forecasting (GMCF) applications.

My experience is an excellent fit for the list of requirements in this job:

• Extensive experience of Equities & Fixed income Trading, Commodities, FX and other asset classes along with Market Data and Exchange knowledge
• Extensive experience in the application onboarding/ Permit to Operate process to ensure the appropriate operational readiness requirements are driven as part of the software delivery lifecycle
• Strong understanding of IT Service Management (ITSM) experience (Service Design, Service Operations)
• Strong thought leadership and technical expertise in Environments Management (Non-Production and Production) and Delivery
• In-depth knowledge and hands-on experience on .NET/C#, Web Service Calls and SQL Server
• Knowledge on Autosys, Sybase, MQs and Perl scripting is an added advantage
• Be flexible to provide weekend on call rotation (every 6 weeks), based on follow the sun model, for Asia/Europe and North America as Escalation contact from offshore
• Effectively communicate across internal/external groups and business clients