Workforce Consultant Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the workforce consultant job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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W Hagenes

Wyman

Hagenes

97472 Hayes Isle

Detroit

+1 (555) 310 5094

97472 Hayes Isle

Detroit

Phone

p +1 (555) 310 5094

Experience Experience

Phoenix, AZ

Smarter Workforce Consultant

Phoenix, AZ

Lesch-Franecki

Phoenix, AZ

Smarter Workforce Consultant

Organizational Assessment (including engagement surveys)
Feedback Reporting
Job/Competency Analysis
Presentation of results
Data analysis and interpretation, and
Assessment Validation
Predictive analytics

San Francisco, CA

Workforce Management Consultant

San Francisco, CA

Bechtelar Inc

San Francisco, CA

Workforce Management Consultant

Ensure ongoing processes such as PTO management and Shift Bids are supported within established standards and deadlines
Maintain employee records for new hire and exit information in WFM systems in Workforce Management Software – Real Time Activity
Maintain and capture agent attendance and call in information in WFM Systems and Workforce Management Software – Real Time Activity
Work across the Operations team to support Forecasting, scheduling and Intra-day management as it relates to modeling, reporting and overall support of strategic initiatives
Effectively participate in large operational initiatives as a workforce management subject matter expert
Potential for growth and development within the WFM role
Perform other activities, as designated

present

New York, NY

Management Consultant, Workforce Optimization

New York, NY

Marvin-Emmerich

present

New York, NY

Management Consultant, Workforce Optimization

present

Conduct analyses, presentations, and provide consulting/advisory and support to the senior leadership team
Passion to learn/continuous improvement orientation
Takes initiative
Self-driven and someone who takes ownership
Very organized and detailed-oriented
Comfort with ambiguity
Work with the client executive and project teams to execute workforce optimization projects (including organizational design, talent management and development, recruitment, etc.)

Education Education

Bachelor’s Degree in Industrial

Cornell University

Bachelor’s Degree in Industrial

Skills Skills

Demonstrated outstanding level of professionalism, including ability to exercise good judgment, discretion, tact, and diplomacy
Ability and interest in learning new software tools and in transferring knowledge
Ability to work in a fast-paced team environment under strict deadlines and with attention to detail
High attention to detail
Contribute to the development of innovative, timely, and high quality organizational and workforce solutions and services, typically working on multiple projects with all levels of staff
Experience in one or more of the following: Statistics; Survey Design, Administration and Analysis; Organization Assessment using quantitative and/or qualitative data collection; Leader Development, Program Assessment and Evaluation
Strong experience in employee selection and/or promotion
Experience in one or more of the following: Statistics; Selection and Assessment; Survey Design, Administration and Analysis; Organization Assessment using quantitative and/or qualitative data collection; Leader Development, Program Assessment and Evaluation
Knowledge of the federal sector
Ability to communicate technical/statistical information to non-technical audiences

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Major Accounts Workforce Consultant Resume Examples & Samples

Cultivate a targeted list of companies within a protected geographic territory to implement workforce management solutions
Execute a top-down sales approach targeting Presidents, CFOs, and HR Directors to convert prospects into clients
Develop relationships with C-Level Executives
Offer additional solutions to an existing base of clients within your territory
A competitive base salary
Uncapped commissions
Laptop + Ipad
Car and cell phone allowance
Comprehensive benefits package starting day one
ADP Stock Purchase/Option Plan, Pension Plan, 401K, Tuition reimbursement
Access to industry leading and award winning training – 24/7

Smarter Workforce Consultant Resume Examples & Samples

We have a long history of adapting to new and better ways of gathering employee feedback and turning it into improved business performance. Some of our clients have a 15 year history of continuous improvement
More companies hire and rehire us as a result of our unmatched service model—our client retention rate tells the story. We’re good and we’re global
A minimum of 2 years experience in an HR/OD space, working with managers and HR professionals on organisational or leadership consulting or assessment. In addition you will have broad business understanding of issues facing NZ organisations and their operating environments
Strong impact and ability to influence through proven successful experience and up to date knowledge
Excellent interpersonal, communication and presentation skills with experience in presenting to senior leadership teams
Ability to dive into the detail in designing surveys, analysing the data and to surface with a clear view of an organisation, their prioritised opportunities and actionable recommendations
Ability to juggle multiple tasks and demands and work in a fast paced environment while being a self-motivated individual taking responsiblity for their own actions and results
Willingness to travel up to 25%
At least 2 years experience in HR/OD space, working with managers and HR professionals

Smarter Workforce Consultant ANZ Resume Examples & Samples

IBM’s Workforce and Analytics team helps organisations build an impassioned and engaged workforce to deliver better business outcomes. Combining the power of descriptive, predictive and prescriptive analytics and workforce science, with market-leading talent management and social collaboration solutions we help organisations attract, engage, develop and retain the best talent
More companies hire and rehire us as a result of our unmatched service model—our client retention rate tells the story. We're good and we're global
A minimum of 2 years experience in an HR/OD space, working with managers and HR professionals on organisational or leadership consulting or assessment. In addition you will have broad business understanding of issues facing Australian organisations and their operating environments
Group facilitation skills
Ability to juggle multiple tasks and demands and work in a fast paced environment while being a self-motivated individual taking responsibility for their own actions and results

Smarter Workforce Consultant Resume Examples & Samples

Predictive analytics
Data integration Services
Organizational Assessment (including engagement surveys)
Needs Analyses
Job/Competency Analysis
Assessment Validation
Feedback Reporting
Training
Research Design
Data analysis and interpretation, and
Presentation of results

Workforce Consultant Resume Examples & Samples

Apply technology to enhance deliverables and streamline tools and processes
2 years of experience in human capital or organization development
2 years of professional work experience conducting quantitative data collection and analyses and preparing technical reports/briefing materials
Exceptional research and writing skills
Experience with federal procurement
Demonstrated outstanding level of professionalism, including ability to exercise good judgment, discretion, tact, and diplomacy
Ability and interest in learning new software tools and in transferring knowledge
Ability and willingness to develop and deliver presentations
Sound business ethics, including the protection of proprietary and confidential information

Senior Workforce Consultant Resume Examples & Samples

Partnering with senior consultants, will brainstorm and determine the analytic approach and appropriate project plan for prospects and clients
Lead clients in resolving data issues that have arisen during review of submitted client data; serve as the day to day technical contact to address issues or discrepancies with data
Act as an expert advisor in the design of data structures using SAS programming including making decisions about the appropriate SAS coding to utilize
Perform advanced statistical analysis, including regression modeling and additional statistical tests using SAS
Independently develop customized client reports based on outcomes of statistical analysis
Lead the design of new tools/protocols for future use by annotating and generalizing SAS code so that it can be leveraged in other projects
BA /BS, preferably in quantitatively-oriented social science field (e.g., Economics), business, mathematics, or statistics; Preferred MA/MS or Ph.D. in economics, I-O or related psychology or labor relations (other social science PhDs with strong quantitative backgrounds will be also be considered)
Exceptional analytical and problem-solving skills
Exceptional statistical background, especially in multiple and logistic regression analysis
Expert in working with large data sets using SAS/base and SAS/stat
Self-direction and self-motivation (must be fully able to work without supervision
Ability and initiative to advance independent tasks as time permits
Solid interpersonal skills - ability to work closely with other team members and handle certain client interactions is crucial
Some supervisory or training experience preferred

Workforce Business Consultant Resume Examples & Samples

Work on site and remotely with prospective clients to understand the client’s high-level corporate goals that can be impacted by improved workforce management practices. For each goal, define supporting workforce management initiatives and solutions
Define the benefits that will accrue to the company if the initiatives are successful. Create this linkage in tailored Business Case presentation. Must be comfortable working with end users, middle level managers, and C-level executives in this process
Deliver innovative and compelling presentations of business case deliverables in a high energy, clear, and compelling manner that differentiates Kronos and builds confidence in the audience that Kronos is the solution of choice. Represent Kronos as the thought leader in Workforce Management
Document solutions and identified gaps, as well as qualitative and quantitative Financial impact studies and benefit analysis
Deep data analysis to prove critical business issues that can be resolved by implementing Kronos solutions
Excellent design sensibilities and data visualization
This position requires the ability to understand new concepts and complex procedures and to logically analyze those procedures to identify potential problem areas and quantify the benefit of appropriate solutions
Strong direct experience/background in the Manufacturing industry
Outstanding writing and business communication skills
Ability to execute and create trust during client interviews
Ability to link workforce initiative to corporate goals
Ability to deliver clear and compelling Business Case presentations related to customer’s business drivers
Ability to perform detailed data analysis on various data sets
Strong Financial Business Acumen

Workforce Management Consultant Resume Examples & Samples

2 + years of related experience
Experience with workforce/time software such as Workforce Software, Workbrain, Kronos, SAP CATS, ADP eTime, or Ceridian time and attendance software
Certification in one or more of the listed workforce/time solutions
Self-starter that can work effectively as part of a team; in-person and remotely
Broad knowledge of labor management, HR / Payroll, ERP, or similar domain product/systems
Experience with Canadian payroll

Workforce Solutions Consultant Resume Examples & Samples

Developing territory/candidate marketing plans in conjunction with Company management
Building and maintaining relationships with multiple contacts across client or prospect’s organization
Gaining an understanding of the competitive landscape and how to sell to the strengths of our value proposition
Assessing client needs and developing customized proposals that are tailored to meet their expectations
Determining and establishing pricing and profit structure to maximize market share and meet company profit targets
Coordinating sales efforts with Company management, account executives and support teams
Negotiating pricing and contract terms in accordance with Company’s strategic goals

Successfactors Senior Workforce Consultant Resume Examples & Samples

SuccessFactors Mastery training in Workforce Analytics and ideally Workforce Planning
Readiness to travel Up to 4 days a week (based on project requirements)
Experience in Human Resource (HR) business process design and development, running workshops and gathering requirements
Must be FLUENT in French
SAP Business Objects and/or SAP BW experience
Previous employment in a Human Resources-related capacity; functional roles

Workforce Management Consultant Resume Examples & Samples

Stays current and understands the required internal workflow and business strategies of Operations with a focus on both Back and Front Office units which include but are not limited to Policy Services, Billing, UW, Customer Service and other related support group
Can effectively translate strategic objectives into staffing impacts and equip management with the information required to understand and manage the business
Can fully understand how overall variances in results effect staffing and can communicate analysis to develop actionable approaches to meet SVL objectives and drive change throughout the organization
Ensure ongoing processes such as PTO management and Shift Bids are supported within established standards and deadlines
Use current reporting technology, data management applications to access the required data needed to support WFM analytics
Apply basic statistical approaches to understanding results and developing recommendations that are focused on the key attributes that will drive appropriate actions
Understands how databases relate to one another and work with and / or lead efforts with various technical groups towards gaining access to data needed to complete WFM analysis efforts
Effectively present results to various constituencies within the organization to positively influence results
Effectively participate in large operational initiatives as a workforce management subject matter expert
Work across the Operations team to support Forecasting, scheduling and Intra-day management as it relates to modeling, reporting and overall support of strategic initiatives
3 years of experience in an Insurance related field preferred
Operational Workforce and Data Management experience with a solid understanding of both call center and back office environments preferred
Ability to work with and influence business teams to understand business challenges and identify needed information to make staffing and metric recommendations that meet business needs
Creative thinker with excellent analytical/problem-solving capabilities and a demonstrated ability to analyze complex issues and translate information into actionable tactics
Proven ability to influence and gain the respect of peers and higher levels of management
Proven ability to be flexible and easily respond to changing priorities and balance multiple / competing requests while maintaining a positive approach and accountability for assuring proper outcomes
Above average attention to detail with the ability to properly track and prioritize analytical work, prioritize requests and communicate back status to Operations management and key internal clients
Excellent communication (written and oral) and interpersonal skills - ability to clearly, concisely and convincingly present analyses and recommendations

Senior Workforce Intelligence Consultant Resume Examples & Samples

60%
Degree in quantitative discipline (Physics, Mathematics, Computer Science, Economics, Psychology, Business, etc…) or equivalent experience ; MBA a plus but not required
5+ years of relevant experience in analytics, consulting, or various HR roles
Demonstrated ability to work with multiple datasets and relational databases
Advanced technical analytics/programming skills beyond Excel & Access (Python, R, MATLAB, Octave, SAS, C++, SQL, Java, VBA, etc…) required
Experience with Business Intelligence tools (Tableau, Qlik, OBIEE, etc…) a plus
The ability to translate business issues into data-driven analytics projects
Advanced technical analytics/programming skills beyond Excel & Access (Python, R, MATLAB, Octave, SPSS, SAS, C++, SQL, Java, VBA, etc…) required
Learning agility – The ability to learn new skills as needed with little direction or formal training
Basic project management skills required
Executive-level presentation skills (verbal and material)
Basic Relational Database skills (Inner, Outer, and Left Joins, Unions, etc…)

Management Consultant, Workforce Optimization Resume Examples & Samples

Work with the client executive and project teams to execute workforce optimization projects (including organizational design, talent management and development, recruitment, etc.)
Conduct analyses, presentations, and provide consulting/advisory and support to the senior leadership team
Excellent communication skills – listening, spoken as well as written
Superior presentation design skills
Self-driven and someone who takes ownership
Proven experience working directly with senior leaders in a professional manner
Very organized and detailed-oriented
Takes initiative
Resourceful approach
Ability to understand the bigger picture/strategy and apply to day-to-day work
Excellent problem-solving and decision-making abilities
Judgment/ability to balance and prioritize multiple requests, while remaining flexible
Ability to work independently and within a team productively
Continuous focus on high-quality client delivery
Passion to learn/continuous improvement orientation
Ability to thrive in a fast paced, financial services business environment
Skilled / Proficient in MS Office – Excel, Word, and PowerPoint
Flexibility to work nights/weekends in line with business needs or critical deadlines
Flexibility to travel as needed

Workforce Optimization Consultant Resume Examples & Samples

Agent Scheduling / Staffing
PC Proficiency in MS Office applications (Outlook, Word, Excel, Access)
3+ years of workforce planning and scheduling
Prior experience with CMS, Avaya products (inbound and dialer)
Prior experience with LMS software
Ability to communicate effectively – both oral and written
Detail orientated

Kronos Workforce Central Consultant Resume Examples & Samples

Experience in implementing and configuring Kronos Workforce Central Suite version 7.0/8.0 versions and higher
Experience in configuring Kronos Workforce Timekeeper (and/or ADP) latest versions preferable-version 7.0 and above for at least 5+ years
Ability to configure WDM servers, Kronos clocks (4500 and InTouch terminals)
This role requires complete domain expertise of Kronos Workforce Central suite of products and hence the requirement for excellent consultative skills to interact with business users and client management
Contribute TL, Design, PoV, tools, templates, case studies etc artifacts into the knowledge management repository
Ensure all engagement artifacts are stored on knowledge repositories
Conduct quality review of KM artifacts prior to posting

Workforce Management Consultant Resume Examples & Samples

Maintain and capture agent attendance and call in information in WFM Systems and Workforce Management Software – Real Time Activity
Attention to Detail
Ability to understand various local labor laws as it relates to scheduling rules and hours
Follow company rules and standards of business conduct, as well as Federal HIPAA Regulations
Potential for growth and development within the WFM role
High school education or equivalent
Reliable
Primary Work Hours 6 am – 6pm, Mon – Fri

Consultant, Workforce Management Resume Examples & Samples

Serve a key role in analyzing client operations and data
Develop presentation and report deliverables
Facilitate client calls and in person meetings at the client site
Maintain and share business and technical expertise with clients
Set and execute against project milestones
Assist in providing on-site and off-site assessments and consulting services for a portfolio of clients
5+ Year of Professional Experience with at least 1-2 years focused in Workforce Management and Labor Productivity
Possess previous work experience or education in the health care field, as well as one of the following
Project management experience, including data analysis and synthesis
Willingness to travel domestically
Proven ability to present effectively to multiple audiences

Flexible / Production Workforce Consultant Resume Examples & Samples

A college or university degree and 5 years of experience in recruitment and selection, MSP support, or third party labor administration
One year of supervisory or project management experience
Prior experience as a vendor manager
An HR degree or certification or at least 2 years of HR generalist experience
Experience with process management methodologies – Six Sigma, PDCA, Lean, etc

Workforce Consultant Resume Examples & Samples

Listen to federal and commercial clients needs and build effective solutions
2+ years of experience in human capital or organization development
Strong experience in employee selection and/or promotion
Experience in one or more of the following: Statistics; Survey Design, Administration and Analysis; Organization Assessment using quantitative and/or qualitative data collection; Leader Development, Program Assessment and Evaluation
Exceptional research and writing skills and oral presentation and facilitation skills
Experience with federal sector and federal procurement
Ability to work in a fast-paced team environment under strict deadlines and with attention to detail

Workforce Management Consultant Resume Examples & Samples

2+ years' related experience
Experience with workforce software such as Workbrain, Workforce Software, Kronos, ADP eTime, or Ceridian suite of time and attendance software and system infrastructure
Lead the full lifecycle of a project including, Business Analysis, Functional Specification, System Configuration, Design, Testing

Consultant, Workforce Optimization Resume Examples & Samples

Owns complex projects tied to Workforce Management deployments and implementations
Proactively partner with business liaison to effectively manage daily contact center workloads
Initiate workforce optimization recommendations based on data analysis and present to senior leadership
Analyze data trends, identifies root cause(s) and provides feedback to business leadership team
Manages communication strategy for regular call center results provided to the executive leadership team
Contributes to continuous process improvement of customer service across the site
Develop short term and long term capacity models
Analyze and assess business requirements for contract renewals as needed
Design and deliver Workforce Management methodology training to all levels of the organization
Self-motivated and must excel in a minimally managed high profile position
Travel up to 25% as needed
Advanced Excel skills required
1-3 years analytics experience required
Ability to interact collaboratively with internal customers
Must have strong analytical, statistical and critical thinking skills for problem solving
Experience with Call Center & Workforce Management fundamentals preferred
Effective written and verbal presentation skills
Knowledge of Six Sigma methodologies a plus

Kronos Workforce Central Consultant Resume Examples & Samples

3 - 5 years WFC (Workforce central) experience
WIM (Workforce Integration Manager) experience
DCM (Data Collection Manager) experience

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